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@SanktPony
#servicedesignhh
How to get rich and famous**) with dataporn
15th Service Design Drinks Hamburg
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
„The purpose of Service Design
methodologies is to design
according to the needs of
customers or participants,
so that the service is user-friendly,
competitive and relevant to the
customers.“
@SanktPony
#servicedesignhh
Using insights to create products.
@SanktPony
#servicedesignhh
„Not everything that can
be counted counts,
and not everything that
counts can be counted.“
@SanktPony
#servicedesignhh
Service
Design
A) Quantitative problem
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
And this is what is currently being analysed: 1%.
@SanktPony
#servicedesignhh
+ =
How to get rich and famous with dataporn @ 15th Service Design Drinks Hamburg
How to get rich and famous with dataporn @ 15th Service Design Drinks Hamburg
@SanktPony
#servicedesignhh
B) Qualitative problem
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
+ =
@SanktPony
#servicedesignhh
+ =
=?
@SanktPony
#servicedesignhh
+ =
=?
@SanktPony
#servicedesignhh
+ =
=+
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
A little quiz.
Persons of public interest
German
Blonde
Born in 1986
Have a middle name
Testimonials
Earn money with soft drinks
Appeared on RTL television several times
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
A short survey
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
Now it’s your turn.
@SanktPony
#servicedesignhh
The Five Whys
@SanktPony
#servicedesignhh
Why
Why
Why
Why
Why
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
What would a service look like
that drives us to decaf?
@SanktPony
#servicedesignhh
@SanktPony
#servicedesignhh
Twitter @SanktPony & @HAPPYGOFIKA
XING/LinkedIn Malte Tietjen
Mail hej@happygofika.com

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How to get rich and famous with dataporn @ 15th Service Design Drinks Hamburg