1.
Success Story
BFSI Industry
Talent Solutions - Malaysia
Recruitment Process Outsourcing

2.
Success Story: Talent Solutions RPO – BFSI Industry
Context  The Client is one of Malaysia’s larger financial services group with an extensive global network of 1,750
offices in 14 countries.
 The client is upgrading its IT infrastructure network and would expect to spend USD 700 million for this
exercise.
Situation  Recruitment function was not meeting the internal hiring needs
 Ability to hire skilled workforce in a tight Malaysian labor market
 Lack internal competencies amongst the HR Recruiters who are able to screen, interview and shortlist IT
candidates
 Lack engagement between the Hiring Managers and HR Recruiters due to the technical competencies of
the skills required
 Longer fill time as many candidates are rejected due to poor screening from the HR Recruiters
Results  Service Provider deployed an RPO team of 3 skilled Recruiters who were placed on-site
 A Go Live on-site at the client’s premises within 1 week from project sign-off
 Reduced the time to fill from 45 days to 20 days
 Improved the quality of candidate hired (versus client interview) from below 25% to 39.6%
 Delivered a cost savings of USD 190,000 from not having the positions filled by the panel of vendors
 Improved the engagement process between the Hiring Managers and HR
 overall, evidenced by the comments from the Head of Resourcing

3.
Drawing expertise from across RPO, MSP and Right Management offerings,
Talent Solutions can help organizations thrive in the new normal by leveraging
best-in-class technologies to attract, source, manage and retain individuals,
optimize talent strategies to create efficiencies even as market conditions
change, and help organizations create the agility they need to be an employer
brand of choice as they respond to the increasing complexity of managing
more work models.​
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GLOBAL RPO
MARKET SHARE*
Talent Solutions has the strategy, talent
and data driven insights to help
transform organizations
40+
YEARS DELIVERING
TALENT SOLUTIONS
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MARKET SHARE*
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