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DESIGNING
BREAKTHROUG
H
PRODUCT
W hat is…

?

Designing Product
PRODUCT & MEANING

People don’t buy products,
they buy meanings.
Old

Meaning

?

PRODUCT
?

PRODUCT

New

Meaning
FUNCTION

Old

?

Performance

PEOPLE
(needs)

SENSE

(language)

New
Meaning
Every product has…
A MEANING
“Cosmetics”
Nature’s way to beautiful
“Shoes”
“Watch”
“Inn
o-T
ren
dy T
im e
wea
r”

o.d.m.
Are meaning a given,
or a subject for

innovation?
?

WHAT IS

NNOVATION
INNOVATIO
N
Strategies
1. Radical Innovation
2. Incremental Innovation
Incremental
Radical
Innovation
Radical
improvement

Technology push

Performance
(technology)
Incremental
improvement

Market pull
(user-centered)

Old meaning

New meaning

meaning

INNOVATION
INNOVATIO
N
Strategies
1. Radical Innovation
2. Incremental Innovation
3. Design-driven Innovation
Technology
epiphany
Radical
improvement

Technology push

Performance
(technology)

Design-driven
(design push)

Incremental
improvement

Market pull
(user-centered)

Old meaning

New meaning

meaning

INNOVATION
:D

C hange
by

esign
Emile Charles Hermes
hange by
การทำา ให้ส ำา เร็จ

hange by

แรงบัน ดาลใจ ความคิด
hange by
Why

?

Care
MILLION

IPAD
1

iPad 1
iPad 2

28 Days
7 Days

New iPad 1 Day
2G
74 Days

3G
3 Days

Days to

4S

1 Day

1 million sales
H ow do companies
successfully engage

in

design-driven innovation?
Market?

“What Market! We do not look at
market needs. We make
proposals to people.”
Ernesto Gismondi
User-centered
design

vs

Design-driven
innovation
U

ser-centered
Design

Firm

User
Current contact of use
Interpreter

Firm

Person
Envisioned context of life
Envisioned context of life

esign-driven
innovation
Interpreter
Interpreting
People

THE
People

Firms in
other industries

FIRM
Develo
pers
Techn
of
Researc ology
pionee
suppli
ring
h
Retail
ers
project
and
and
s

educatio
nal

deliver
y firms

Artis
Desig
ts
ners
Cultural
Marke
organiz
ters
ations
The skewed distribution of key interpreters
in the design discourse

Number of
interpreters

Key interpreters

Quality of the interpretation for
radical innovation of meanings
Interpreting
interpreter

interpreter

interpreter

interpreter

interpreter

interpreter
interpreter

interpreter

interpreter

interpreter

interpreter

interpreter

interpreter

listening

Interpreting
Interpreting
Focus of
design-driven innovation

Focus of
user-centered design

Focus of
Traditional industrial
design

Design-driven
research
Concept generation
Technological
research

Product development
interpreter
interpreter

interpreter

interpreter

interpreter

interpreter

interpreter

Seductive
power

interpreter
addressing

listening

knowledge

Interpreting

New meaning and languages

people
interpreter
interpreter

interpreter

interpreter

interpreter

interpreter

Seductive
power

interpreter

listening

interpreter

addressing

knowledge

Interpreting

New meaning and languages

people
DIFFERENT

CHANGE THE
WORLD

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Designing Breakthrough product

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