In this webinar I talk about Chatbot AI-IOT-VR AR

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CHATBOT… Thanks AI
By Marta Leo

3. PARTECIPAZIONI ▪ Dal 1996 (in Italia dal 2000) è il riferimento
di chi lavora nel Web, sia nel settore
pubblico che privato.
▪ Associazione professionisti Web
(Legge 4/2013), promotrice norme UNI in
materia di professionalità ICT.
▪ Obiettivo di IWA è creare rete tra i soci,
partecipare all'evoluzione della rete e
divulgare conoscenza tramite i soci con
eventi e iniziative.
https://www.iwa.it
International Web Association Italia – IWA Italy

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COSA O CHI? WHAT or WHO?
A chatbot is a computer program
that simulates human conversation
through voice commands or text
chats or both. Chatbot, short for
chatterbot, is an Artificial
Intelligence (AI) feature that can be
embedded and used through any
major messaging applications.

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CHATBOTS and CUSTOMER CARE
Marta Leo

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CHATBOTS and CUSTOMER CARE
Marta Leo

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SAVE MONEY but NOT ONLY…
MORE
QUESTIONS
MORE ANSWERS
MORE PEOPLE

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WHAT KIND OF RELATION
between a person and a chatbot?
NOT
ONLY
CUSTOMER
CARE
But… …
“HER”
The film follows Theodore
Joaquin Phoenix) Twombly a man
who develops a relationship with
Samantha an artificially
intelligent virtual assistant
personified through a female
voice.

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ALEXA – GOOGLE HOME - IOT
virtual assistant
we are used to
talk with
machines
in the last
years

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REPLIKA what’s or better who is?
Replika was founded by Eugenia Kuyda
with the idea to create a personal AI that
would help you express and witness
yourself by offering a helpful conversation.
It’s a space where you can safely share your thoughts,
feelings, beliefs, experiences, memories, dreams
your “private perceptual world.”

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REPLIKA what’s or better who is?

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Weird Conversation???

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Weird Conversation???

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Weird Conversation???

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ASIMOV’S THREE LAWS OF ROBOTIC

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AI VR and AR

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Oh Yes … so a New race…