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JD Edwards EnterpriseOne System Assessment

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This assessment will provide an implementation analysis of current practices and the effective use of the JD Edwards EnterpriseOne software solution. The Mitchell & Associates investigation focuses on both the effective use of technology, and whether the technology employed is meeting the current and/or future needs of the organization. Several process areas are targeted depending on which JD Edwards EnterpriseOne modules are in use. Technical implementation issues are also addressed. System software configuration, software limitations, user access, and training issues are used to develop an action plan to close the gap between the current situation and original objectives.

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JD Edwards EnterpriseOne System Assessment

  1. 1. D S Y S T E M A S S E S S M E N T S M A A Mitchell A s s o c i a t e s & INTERNATIONAL INTEGRATION S P E C I A L I S T S JD EDWARDS S O L U T I O N S Headquarters Mitchell & Associates, Inc. 200 Centennial Ave Suite 200 Piscataway, NJ 08854 USA Telephone 1.732.699.0020 Fax: 1.732.699.0021 Web www.maa-imcs.com Email info@maa-imcs.com Purpose This assessment will provide an implementation analysis of current practices and the effective use of the JD Edwards Software Solution. The investigation focuses on both the effective use of technology, and whether the technology employed is meeting the current and/or future needs of the organization. Several process areas are targeted depending on which JD Edwards modules are in use. Technical implementation issues are also addressed. System software configuration, software limitations, user access, and training issues are used to develop an action plan to close the gap between the current situation and original objectives. Duration The typical high level System Assessment can be completed during a four- week period. Three weeks are required at the client site by a senior professional. A detailed system assessment typically takes twice as long. Methodology Staff Interviews • Senior Management. Identify important savings that were originally intended from the implementation and their overall feelings on the actual success of the project. In addition, senior management can give an indication of some of the problem areas. • Supervisors. Supervisory personnel in all the various disciplines— maintenance, inventory, purchasing, accounts payables, etc.—are interviewed. Here the problems that really affect getting the job done will surface and an idea of additional functionality that may be required can be identified. • Project Team Members. Review system configuration with project team members to understand the decisions made during the implementation and the reasons behind them. Revisit any configuration decisions made based on time or budget constraints. Aim for success, not perfection. We are born to succeed, not fail. - Dr. David A. Burns TUNING YOUR JD EDWARDS SOLUTION FOR OPTIMUM PERFORMANCE AND LONG-TERM SUCCESS
  2. 2. S Y S T E M A S S E S S M E N T S M A A Aim for success, not perfection. We are born to succeed, not fail. - Dr. David A. Burns Headquarters Mitchell & Associates, Inc. 200 Centennial Ave Suite 200 Piscataway, NJ 08854 USA Telephone 1.732.699.0020 Fax: 1.732.699.0021 Web www.maa-imcs.com Email info@maa-imcs.com JD EDWARDS S O L U T I O N S • End Users. System acceptance, ease of use, level of training, and extent of use of the system can be identified among other issues. (Note that these interviews are usually the most informative and help identify the real problems.) Resource Loading Study • Perform a high-level resource loading study to determine actual resource availability as it compares to actual workload. Information Management and Use Review • IS Support/System Administration—system security, response time, level of training, type of support problems, software deficiencies (bugs). • System Configuration—this is a critical area of the post implementation assessment as it gives an early indication of how well the system is tailored to match the client’s business needs. • Hardware Design—a review of the existing hardware architecture and actual hardware on site can help resolve some of the frustrations usually experienced by personnel. Review can reveal a lack of printers, printing problems, or slow response, for example. • Data Quality—a review of the integrity of the actual data in the database will give an indication of any problems with the collection and data entry process. • Data Use—a review of the way in which data is used to identify problems with operations and how decisions are made to prevent recurrence or to improve the various processes. Deliverables Feedback and Action Planning Results Documentation and Feedback—based on the above evaluation; a detailed report on findings, conclusions, and recommendations is prepared. Identify current gap or potential based on findings and original objectives. Mitchell & Associates experience with best practices and JD Edwards is used to suggest the performance gap. Validate the report findings and recommendations with all personnel to ensure that all documentation is both factual and realistic. Present the report to management and key personnel and seek agreement on the analysis. Develop an action plan based upon approved recommendations and establish a schedule for implementation. INTERNATIONAL INTERGRATION S P E C I A L I S T

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