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Non-verbal Communication

learn to master your body language discover many daily gestures

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Non-verbal Communication

  1. 1. Non-verbal Communication<br />
  2. 2. Is<br />Communication<br />Process<br />Only?!<br />
  3. 3. “The total impact of a message is about 7% verbal (words only) and 38% vocal (including tone of voice, inflection) and 55% non-verbal”. Albert Mehrabian <br />
  4. 4. Body language<br />
  5. 5. It&apos;s how you looked when you said it, Not what you actually said.<br />
  6. 6.
  7. 7.
  8. 8. لا لا محدش يقول لماما<br />أنا كان مالي ومال السياسة...أوووف<br />اللي مش هيسمع الكلام هو حر ...<br />ما تخلصونا بقه...<br />
  9. 9. “Body language is more honest than words”<br />
  10. 10. Are you care about your body language ?<br />
  11. 11. Are you care about your body language ?<br />Exercise:<br />When you cross your arms on your chest, do you cross left over right or right over <br />left? <br />“Seven out of ten people cross their left arm over their right.”<br />
  12. 12. Are you care about your body language ?<br />Exercise:<br />When you cross your arms on your chest, do you cross left over right or right over <br />left? <br />“Seven out of ten people cross their left arm over their right.”<br />
  13. 13. Why Women are More Perceptive ! <br />Being &apos;perceptive&apos; means being able to spot the contradictionsbetween someone&apos;s words and their body language.<br />For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early.<br />Brain scan shows that women have between 14 to 16 areas of the<br />brain to evaluate others&apos; behavior versus a man&apos;s 4 to 6 areas.<br />
  14. 14. Why Women are More Perceptive ! <br />Being &apos;perceptive&apos; means being able to spot the contradictionsbetween someone&apos;s words and their body language.<br />For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early.<br />Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others&apos; behavior versus a man&apos;s 4 to 6 areas.<br />
  15. 15. Why Women are More Perceptive ! <br />Being &apos;perceptive&apos; means being able to spot the contradictionsbetween someone&apos;s words and their body language.<br />For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early.<br />Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others&apos; behavior versus a man&apos;s 4 to 6 areas.<br />
  16. 16. 3 Rules<br /> for <br /> Body language<br /> Reading<br />
  17. 17. Rule 1.Read Gestures in Clusters<br />Like any spoken language, body language has<br /> words, sentences and punctuation. <br />Each gesture is like a single word and <br />one word may have several different <br />meanings. <br />
  18. 18. Rule 2.Look for Congruence<br />If you, as the speaker, were to ask the listener <br /> to give his opinion about something you&apos;ve said and<br /> he replied that he disagreed with you, his body language<br /> signals would be congruent with his verbal sentences, <br /> they would match.<br />
  19. 19. Rule 3.Read Gestures in Context<br />All gestures should be considered in the context in which <br />they occur. <br />
  20. 20. Gestures<br />
  21. 21. THE POWER IS IN YOUR HANDS<br />Palms and Handshakes<br />
  22. 22.
  23. 23. Openness<br /><ul><li> Hold one or both palms out to </li></ul>the other person ,say something <br />like, &apos;I didn&apos;t do it!‘<br /><ul><li> I am open, honest, tell the truth</li></ul> Trust in me<br />
  24. 24. Palm-Closed<br />Palm-Down<br />Palm-Up<br />Palm Power<br />
  25. 25. 1. Palm up<br /><ul><li>The palm facing up is used as :</li></ul>a submissive, non-threatening gesture<br />
  26. 26. 2. Palm down<br />When the palm is turned to face downwards, you will project immediate authority. <br />The other person will sense that you&apos;ve given them an order to move the item and may begin to feel antagonistic towards you.<br />
  27. 27. 3. The Palm-Closed<br />Finger-Pointed<br />Is one of the most annoying gestures anyone <br />can use while speaking.<br />When the speaker pointed directly at<br />the audience, they became preoccupied with<br />making personal judgments about the <br />speaker rather than listening to his content.<br />
  28. 28. 3. The Palm-Closed<br />Finger-Pointed<br />When the speaker pointed directly at the audience, the listeners became preoccupied with making personal judgments about the speaker rather than listening to his content.<br />
  29. 29. 3. The Palm-Closed<br />ii. Fingertip-touch<br /><ul><li>If you squeeze your fingers against your thumb to make an 'OK' type of gesture and talk using this position, you'll come across as authoritative, but not aggressive.</li></ul>-Those speakers described as &apos;thoughtful&apos;, &apos;goal-oriented&apos; and &apos;focused&apos;.<br />
  30. 30. Handshake Styles<br />
  31. 31. Who Should Reach First?<br />Although it is a generally accepted custom to shake hands when meeting a person for the first time, there are some circumstances in which it may not be appropriate for you to initiate a <br />handshake.<br />Before you initiate the hand shake:<br />- Am I welcome?<br />-Is this person happy to meet me or am I forcing them into it?<br />
  32. 32. How Dominance and Control are Communicated<br />
  33. 33. Dominance<br />Dominance is transmitted by turning your hand so that your palm faces down in the handshake.<br />
  34. 34. Dominance<br />Dominance is transmitted by turning your hand so that your palm faces down in the handshake.<br />Your palm doesn&apos;t have to face directly down, but is the upper.<br />Rabin used a dominated handshake with Yasser Arafat <br />
  35. 35. Submissive<br />Submissive handshake is to offer your hand with your palm facing upwards symbolically giving the other person the upper hand.<br />
  36. 36. Submissive <br />Submissive handshake is to offer your hand with your palm facing upwards symbolically giving the other person the upper hand.<br />George Bush got the upper hand advantage<br />
  37. 37. How to Disarm a Power Player<br />The Step-to-the-Right Technique:<br />
  38. 38. How to Disarm a Power Player<br />2. The Hand-on-Top Technique<br />When a power player presents you with <br />a Palm-Down Thrust, respond with your hand in the <br />palm-Up position then put your left hand over <br />his right to form a Double-Hander and straighten <br />the handshake.<br />
  39. 39. Double-handed Shake Hand<br />More Control<br />Less Control<br />More Control<br />Less Control<br />
  40. 40. Gainingthe Left Side Advantage<br />
  41. 41.
  42. 42. The one who stands to the left of the picture is perceived by viewers to have a dominant edge over the other.<br />
  43. 43. Secrets <br />of <br /> Attractive<br />Body Language<br />
  44. 44. Secret1. Face<br />
  45. 45. Secret 2. Gestures<br />
  46. 46. Secret 3. Eye Contact<br />
  47. 47. Secret 4. Posture<br />
  48. 48. Secret 5. Territory<br />
  49. 49. Secret 6. Mirror<br />

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