Cloud and collaboration for Not for Profit organisations
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Slides from the Microsoft Solutions for Not for Profit organisations event 06/10/15
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Cloud and collaboration for Not for Profit organisations
- 1. Cloud & Collaboration for Not for Profits Ashley Noblet Pre-Sales Consultant m-hance
- 2. What is the cloud? What are the benefits of the cloud & managed services? How is it relevant to your NfP? What does it cost? Agenda
- 3. What is the cloud?
- 4. Demystifying the cloud 1950’s Mainframe computing “Optimised, central computing resource” 1996 “Term first used by Compaq engineers” 1997 “Steve Jobs was putting an “I” in front of it and in front of consumers with the launce of iTUNES in 2000 2000 “Since 2000 cloud computing has come into existence, Cloud computing is the result of evolution and adoption of existing technologies and paradigms”
- 7. Cloud services are scalable and flexible and accessed via the internet
- 8. TYPES OF CLOUD Public One that Everyone shares Private One that only You and your Organisation use Hybrid A blend of Both..
- 9. IaaS Infrastructure as a service SaaS Software as a service PaaS Platform as a service TYPES OF SERVICE MODEL
- 10. What are the benefits?
- 11. NO CAPEX REDUCE SUPPORT & TCO COSTS FASTER TO IMPLEMENT Simplifies DR SPREAD UPGRADE COSTSSpecial Discounts For NFP IaaS Infrastructure as a service SaaS Software as a service PaaS Platform as a service
- 15. Managed Services: “Is the proactive management of an IT (Information Technology) asset or object, by a third party typically known as a MSP, on behalf of a customer.”
- 18. How is the cloud relevant to your NFP?
- 19. AZURE DATA RUNTIME MIDDLEWARE VIRTUALIZATION O/S SERVERS STORAGE NETWORKING APPLICATION IaaS Infrastructure PaaS Platform SaaS Software STREAMLINE IT MAKE IT COST EFFECTIVE
- 20. O365 SharePoint Customisable team Intranets Full Office Word, Excel, PowerPoint, Outlook, Publisher, and OneNote One Drive 1TB Storage per/user Yammer Corporate social network Skype Unlimited IM & HD video conferencing Email 50gb mailbox per/user
- 24. Dynamics CRM Dynamics GP • Future proof • Seamless integration • One platform • Flexible & scalable
- 25. What does it cost
- 27. O365 NONPROFIT BUSINESS ESSENTIALS O365 NONPROFIT BUSINESS PREMIUM O365 NONPROFIT E1 O365 NONPROFIT E3 FREE OFFICE ONLINE 1TB PER USER 50GB MAILBOX IM & HD VIDEO INTRANET YAMMER MAX 300 USERS £1.30 BUSINESS ESSENTAILS OFFICE ON PC MAC OFFICE ON TABLETS PHONES MAX 300 USERS FREE OFFICE ONLINE 1TB PER USER 50GB MAILBOX IM & HD VIDEO INTRANET YAMMER UNLIMITED £3.30 BUSINESS PREMIUM COMPLIANCE INFORMATION PROTECTION BUSINESS INTELLIGENCE UNLIMITED
- 28. © m-hance ltd 2015 m-hance.com Please don’t forget to fill out your feedback form for a chance of winning the prize! Thank you for joining us today
Editor's Notes
- My name is Ashley Noblet m-hance technical consultant Im here today to help you understand the benefits of cloud computing, office 365 and sharepoint, how it has evolved to help streamline IT, make platform integrations seamless, users interaction collaborative and reduce IT overheads especially for Non Profit organisations who can take advantage of the free or significantly reduced cloud services donated by Microsoft.
- We going to start by taking a quick glance at how the cloud came to evolve Then we will take a look at the different ways you can deploy to the cloud and the types of managed service that are available via these deployments We will then look at how the cloud is relevant to organisations especially NFP through the use of Office 365 and sharepoint Then finally a look at some of the cost benefits available to not for profit organisations who adopt a cloud strategy
- While the term “cloud computing” has only entered the public’s lexicon in the past 10 years or so, the idea’s been around for decades. Cloud computing basically refers to a process of sharing resources to optimize performance. Practically speaking, that means using a network of computers to store and process information, rather than a single machine Simply put the cloud is about connecting to data and services over the internet instead of on your local hard drive. This means business leaders and IT can concentrate on being more strategic and reap the benefits of the cloud beyond IT
- The early days of computing actually leaned heavily on a pretty similar concept. Back in the 1950s, when computer mainframes were the size of a room, users would log on to a dumb terminal to take advantage of the machine’s processing power. (They’re called dumb terminals because they can’t really do much of anything without the mainframe.) This time-sharing model is pretty analogous to the way cloud computing works on the internet today. But instead of one massive mainframe in the middle of a room, we rely on a global infrastructure of servers and data centers to do the heavy lifting. By the time the 90s rolled around, it was pretty clear to the cyber-prophets of days gone by that the future would enable the whole world to share resources. Engineers started using a drawing of a cloud to refer to this network in patent drawings in the mid-90s. Compaq engineers coined the term “cloud computing” in late 1996, and less than a year later, Steve Jobs described a proto-iCloud at WWDC: A wonderful thing happened about a decade ago. Thanks to a confluence of factors, lots of computers started getting persistent, high speed internet connections. Not long thereafter, mobile devices started getting the same thing. So if devices are always online, and data transfer speeds aren’t abysmal, why not just store all the software and storage online? That’s essentially where we’re headed with the 21st century notion of cloud computing. Cloud computing means that your laptop works less like a standalone computer and more like a dumb terminal.
- And for those of you that are not so familiar with the cloud here are 12 ways you already use the cloud without even thinking about it.
- If you have used any of the following in the past 15 years, then you have used the cloud.
- For the most part the cloud was used to store data and email, now that we have stable high speed internet, servers and software are being stored online and accessed via the internet, paving the way for truly dynamic, scalable and flexible pay as you go IT services. So lets take a closer look,
- There are 3 types of cloud One that everyone uses, PUBLIC facebook, Gmail, Netflix etc One that you and your organisation use PRIVATE And a blend of both The public cloud is hosted in multiple locations by a service provider away from your business premises. Your data and programmes are on the same servers as other clients, but that doesn’t mean that one client can gain access to another. Your data is separate and secure. Because your investment in the public cloud is matched by lots of other businesses, the public cloud provider can spend more money on the latest hardware, software and security technology. That’s why, if you use Microsoft Office 365 or Dynamics CRM Online, your software is always up-to-date. A private cloud is a distinct and secure environment for just one business. Your data and programmes are kept on a separate computer - or ‘server’ - either on your premises or on a service provider’s premises. The private cloud can also offer more agility for businesses to quickly develop, test and deploy the programmes they need. For smaller businesses, however, the costs can be prohibitive if deploying a private cloud on premise as there are upfront hardware costs as well as running costs too. At m-hance we allow you to spread those costs and take advantage of our investment into the latest hardware. A lot of businesses go down the hybrid cloud route. It’s a customised combination of both private cloud and public cloud according to your business needs. If you host your data in your own private cloud, but extend that to meet external resources in the public cloud, then you’re working in a hybrid cloud model.
- Then there are 3 types of SERVICE model SaaS PaaS IaaS Software as a service (SaaS; pronounced SaaS is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted It is sometimes referred to as "on-demand software". SaaS is typically accessed by users using a thin client via a web browser. SaaS has become a common delivery model for many business applications, including office and messaging software, CRM, GP & Hr system Platform as a service (PaaS) is a category of cloud computing services that provides a platform allowing customers to develop, run, and manage Web applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an app. Infrastructure-as-a-Service – or IaaS – is about renting the actual hardware, such as servers and the tools to maintain them, to essentially allow businesses to run their own cloud. So what are the benefits of moving to a cloud strategy?
- The benefits are also flexible, it’s a case of deciding which cloud type (the infrastructure) and which service model (the managed services) best fits your requirements
- Capex Cloud computing services are typically pay as you go, so there’s no need for capital expenditure at all. And because cloud computing is much faster to deploy, businesses have minimal project start-up costs and predictable ongoing operating expenses. Upgrade costs To further streamline cash flow for our customers we have taken this 1 step further by wrapping up the costs to upgrade and project manage future upgrades into the overall costs. Reduce TCO & Support costs Typically you save on CAPEX but in addition a hosted solution frees up time for you existing IT staff, providing them with some much needed head room to work on other things. Faster deployment Faster deployment! You can typically go live with a solution faster, because the hardware is already available and in place. Simplifies DR When companies start relying on cloud-based services, they no longer need complex disaster recovery plans. Our hosted solutions offer higher availability as your systems span across multiple geo located datacentres, managed by m-hance. When to conceder a cloud solution You should consider a Cloud hosted solution if your. Hardware and or software assets are approaching EOL, not performing, there is a lack of functionality or you have capacity issues. You have skill GAPS within your workforce or your current workforce are overwhelmed and you are considering hiring additional resource. You are worried about DR and don’t have a reliable tried and tested plan and operation in place. Your capital expenditure is out of control and you want to reduce capital expense and achieve predicable monthly costs.
- The aim of cloud computing is provide a solution that will save you time and money by not having to focus you efforts on hardware resource and the upkeep of your IT services. And one other significant benefit of the cloud that sometimes goes unnoticed! It reduces your energy bill through the consolidation of IT which also has a positive impact on the planet
- To fully realise the benefits of cloud computing business leaders and IT need to understand the level of managed service required by there business So lets take a further look into Service model types as this will help you understand the level of managed services typically delivered as part of those service models.
- There are 4 types of service model, the traditional Onpremise model where all IT responsibilities are owned, managed and maintained from end to end by the organisation and the 3 Cloud service models which provide flexibility Infrastructure as a service IaaS – Flexible and hands on Businesses can reduce capex on hardware and not have to worry about failing hardware or networking components but there IT function can retain full control of the system configuration, data and applications. Platform as a service PaaS and – Not really relevant for this presentation but businesses using this model can rent out fully configured managed and maintained platforms to run their own apps or websites while retaining full control of there application and data. Software as a service SaaS - SaaS models provide an end to end solution for customers who either don’t have their own IT resource or skills to manage a solution or for businesses looking to simplify there IT function, reduce costs or gain head room within there IT. With a SaaS model, you rent a sofware solution which includes the infrastructure & software and then pay for the management and maintenance of the full end to end solution.
- Ok so a managed service in brief is the act of proactively managing an IT asset or Object by a 3rd party known as an MSP on behalf of a customer. In the old days before the cloud you had to purchase you IT assets then invest into managing and maintain those assets either through you own internal IT function or paying a 3rd party to provide ICT support to manage those assets for you. the cloud has evolved to provide total flexibility for everyone, The level of managed services depends on the type of service model you go with, its not complicated you can have a fully hands on, partially hands on or fully hands off model or a hybrid of the 3, either way you still invest into a platform to run your IT solutions and also into the skill and resource to manage and maintain all of your assets. But with a cloud solution headaches such as the capital outlay, ensuring you maintain the skills to keep the lights on, disaster recovery and so on are significantly reduced leaving your business to focus on what matters!
- M-hance typically operate within a SaaS model. We are a Microsoft partner, delivering Microsoft software solutions. We have been recognised by Microsoft and have been accredited Gold recognition for Dynamics CRM and GP Gold for our Hosting platform and datacenters Silver for development of our own IP And Silver for deploying collaborative solutions such as O365 and sharepoint (we will take a look at how you can benefits from these solutions in the next section) To attain our status as a Microsoft partner weve had to attain a lot of customer references and Microsoft certifications.
- Our approach has been a leading factor to our success. By providing end to end solutions to our clients We Advise: We take the time to understand your business, by working with you to review your objectives and business processes and actively challenge these. We Plan; Our team of experienced Project managers employ Microsofts or best practice methology “Microsoft surestep” to manage your project end to end, we work to a clear set of agreed objectives, milestones and deliverables in order to meet your timescale and budget aspirations. We implement We have a dedicated consultancy team many of whom are qualified accountants for ERP implementations. We Support We have over 40 dedicated support consultants with a combined 350 yrs of experience in Dynamics GP and Dynamics CRM. We Develop We also use our industry expertise to tailor Dynamics GP and CRM to meet the specific sector requirements of our customers within a wide range of sectors.. So if your project requires development work Big or small we are confident that we can deliver on your requirements a future proof design model now and in the future We deploy And finally our managed services experts will guide your through the myriad of options which may include hosted services in the public or private cloud, or OnPremis offerings. We will work with you to select an option that fits your business requirement. So lets take a look at how the cloud is relevant to Non profit organisations
- NFPs can benefit from free or significantly discounted cloud services from Microsoft and we shall talk about these benefits in the next section but first To understand why this is case lets take a look at the bigger picture, let me explain high level what is going on with the cloud and IT, why Microsoft can offer free and discounted solutions to organisations like yourself.
- In addition to there R&D buget, Microsoft invest approximately 3.2 billion dollars every year just into the hardware and development of their cloud offering called windows “Azure” this is a multi billion dollar investment into a global, centralised pool of IT resource and services developed and managed by Microsoft. We wont go into to much detail about Microsofts Azure platform, just that its main objective is to provide access to enterprise resources and flexible solutions on a pay as you go basis to all, individuals, families and enterprises large or small. To give you an idea on the scale of this investment azures hardware is literally made up of millions of servers spread across many regions located in 100s of datacenters across the globe “A hyper network of computing resource” all managed and maintained by Microsoft 24/7/365. And as a Microsoft partner m-hance provide an extended solution by offering consultation, product demonstrations, project management and integrations. Our aim is to simplify IT and develop a solution to fit well with Microsoft technology, we also provide customer services using Microsoft for extended support, we design solutions to fit a future proof design model and training to help you utilise the products to there best. Microsoft invest Billions into the software and deployment options, we provide the expertise so that we advise, design, deploy and support your solution every step of the way. Now if you are using O365 already you are leveraging the benefits of the Azure platform, As part of this transition to centralised computing Microsoft have moved there Office apps into Azure then extended its functionality and further streamlined IT by consolidating storage, email and collaborative apps such as OneDrive, Skype, Yammer and SharePoint. Lets take a look at some of the features of O365
- Designed to help nonprofits and NGOs do more good, this global offering provides eligible customers with access to Office 365, Microsoft’s best-in-class cloud-based productivity and collaboration tools. It includes the full office suite, Word, Excel, Powerpoint, outlook and onenote and allows centralised document storage and multiple edits so users can work on the same document at the same time. One drive providing 1tb of storage per user, all backed up in the cloud for peace of mind Sharepoint for centralised and customisable team intranets and a collaborative document storage Yammer, a social network for increased collaboration across your business Skype for business, reduce your telephone and travel bills and even office space by using IM or HD video conferencing for meetings or working from home. O365 sits with the Azure platform so microsft take care of the software update, hardware and availability of your environment O365 also enables the apps to be installed locally so that when you don’t have internet you can continue to work offline and your files will automatically sync to the cloud once your back online. Office across devices Get the familiar Office experience across most devices, empowering your employees to get work done wherever they are. Compliance simplified Archive, use in-place legal hold, and find the documents you need fast. Advanced data protection helps keep your data safe. Advanced IT controls Give your IT flexibility and control while reducing IT costs. Move to the cloud on your terms, manage easily, and automate tasks.
- So gone are the days when word, powerpoint, excel are installed on your network and the headaches and hassle of dealing with compatibility issues from documents being emailed to you by people running different versions, not being able to send large files. The files are stored centrally and you connect to them via the internet, from any device, anywhere... With the peace of mind that Microsoft and taking care of the IT for you.
- To show you what this looks like here we have an example of users working collaboratively on an Excel spreadsheet, its being edited by multiple people at the same time, from different locations. The edits can either be made on an offline copy and synced across to the cloud, or directly in the cloud via excel online. In this example all users are editing the document online.
- Scaled up users can work in this, collaborative way across the entire office suite and use IM or video conferencing to really pull things together using Sharepoint to publish documents within a customised team intranet site. This way of working can really have a positive impact on the way you get things done. Time saved, money saved and tasks done faster.
- Scaled up further Microsoft have developed these platforms and services Azure, Dynamics CRM, GP and O365 to provide a 360d suite of solutions that can be tailored by m-hance to suite your needs and budget. Now here comes the best bit.
- I spoke earlier about the cost benefits of the cloud for Non profit organisations. Highlights of O365 costs for NFP Highlights of discounts for Azure IaaS Benefits of being a m-hance partner What they get, support etc.
- Every IT solution whether onpremise or hosted will absorb costs, these costs typically fall into the following categories Project, consultation and continuous upgrades. Businesses can significantly reduce these costs by looking at the bigger picture. Hardware and Software All businesses can benefit by reducing their capital outlay on hardware and software assets. But as the cloud evolves even more doors are opening up for NFPs, they can qualify for huge reductions on Microsoft software such as CRM, GP and O365, Microsoft have also sponsored NFPs by giving donations on azure hardware significantly reducing the costs in this area to. So lots of savings to be made. So finally lets take a look at the discounts applied to O365 as a donation by Microsoft for Non Profits
- Microsoft provide 4 simple and flexible free and discounted tariffs for NFPs of all sizes. 2 Business solutions and 2 Enterprise solutions. To keep it simple. If you have over 300 users or plan to have in the near future you should choose the enterprise solution With both Free versions you can benefit from Online versions of Office including Word, Excel, and more File storage and sharing with 1 TB storage/user The OneDrive for Business Business-class email, calendar, and contacts with a 50 GB inbox Skype for Business Unlimited online meetings, IM and HD video conferencing. Sharepoint Intranet site for your teams with customizable security settings Corporate social network to help employees collaborate across departments and locations Personalized search and discovery across Office 365 using the Office Graph Corporate video portal for uploading and sharing your corporate videos across the company Enterprise management of apps with Group Policy, Telemetry, Shared Computer And with the discounted versions this functionality is extended to allow Full, installed Office applications on up to 5 PCs or Macs Publisher Office on tablets and phones for the full, installed Office experience on up to 5 tablets and 5 Self-service Business Intelligence to discover, analyse, and visualize data with Excel Compliance and information protection including Legal Hold, Rights Management and Data Loss Prevention for email and files eDiscovery Center Tools to support compliance
- Closing: Ok that’s me done with the cloud, hopefully you have some useful take outs from my presentation and that you understand more about cloud solutions, the benefits and how m-hance can help you develop a solution that’s right for you. So be sure to come and speak to me during the lunch if you would like to discuss your options in more details. Thank you