A brand is not your logo, it is not your name, it is not your colours. In a connected era you need to keep in mind that everything you do - especially when you are a startup - and everything you believe in make up the DNA of your image. It's not enough to tell any more, you have better show to an audience that you handle as human beings and partners in growth.
How do you find these foundations, how do you understand your customers better? What helps to distill a clear and simple message?
Slightly reading friendlier slides from my talk on branding for startups at Itnig, Barcelona. Coming together from 10 years of experience in communication, working for advertising agencies, consulting freelance, running and working with startups.
4. what is a brand? orsi.im | @lynnalinn
Saturday, October 11, 2014
5. name logo tagline graphics
shapes colours
sounds scents
movements customer-relationship
orsi.im | @lynnalinn not only
management
tastes
Saturday, October 11, 2014
6. brand
all the attributes of the product and the company,
all the Ps,
in one convenient shortcut
orsi.im | @lynnalinn
Saturday, October 11, 2014
7. how do you create a shortcut?
not necessarily like this
orsi.im | @lynnalinn
Saturday, October 11, 2014
8. what they aimed for:
orsi.im | @lynnalinn
Saturday, October 11, 2014
9. but the internet is a cruel place:
orsi.im | @lynnalinn
Saturday, October 11, 2014
11. it’s hard to create a !raphic symbol
and try to fill it with meanin!
orsi.im | @lynnalinn
Saturday, October 11, 2014
12. WHy? “People don't buy what you do; they
buy why you do it. And what you do
simply proves what you believe”
orsi.im | @lynnalinn
Simon Sinek, Start With Why
Saturday, October 11, 2014
14. back to the basics:
no communication without a messa!e.
orsi.im | @lynnalinn
Saturday, October 11, 2014
15. so what if you have nothin! to say?
orsi.im | @lynnalinn
Saturday, October 11, 2014
16. WHy? what do you love, love,
love about your
project?
orsi.im | @lynnalinn
Saturday, October 11, 2014
17. TO
!ive !ood pitch
find a meanin!ful messa!e
build more human relations
unleash creativity
orsi.im | @lynnalinn
Saturday, October 11, 2014
18. at
pitch: user experience & better business model
messa!e: adventure and spontaneity
relations: with travel lovin! spontaneous people
creativity: playful, minimalistic, adventurous
orsi.im | @lynnalinn
Saturday, October 11, 2014
20. anchors away
a brand can not be constant
we are all subjects to di!ital darwinism
current trends support startups but how lon!
and is that enou!h?
orsi.im | @lynnalinn
Saturday, October 11, 2014
22. Burberry takin! the other direction, returnin! back to the British roots.
Saturday, October 11, 2014
23. BMW’s car sharin! pro!ram inspired by startups and sharin! economy.
Saturday, October 11, 2014
24. 40% of customers are willin! to buy
new products before the innovation has
proven itself.
- Nielsen, January 2013
Saturday, October 11, 2014
25. Who? Knowing who is your costumer helps
enormously and guides you in the next
steps. If you understand them well, you
know where to find them, how to talk to
them and whose opinion does not matter,
because you are not targeting them.
orsi.im | @lynnalinn
Saturday, October 11, 2014
26. i. Profitable
ii. REWARDING FOR YOU TO work for
Saturday, October 11, 2014
27. Sorry. You are not a
beautiful and unique
snowflake.
Saturday, October 11, 2014
29. prosumers
“We are a new generation of
artists, makers, supporters, and
consumers who believe that the
old system through which we
exchanged content and money is
dead. Not dying: dead.”
Amanda Palmer, Introduction for Information Doesn’t Want To Be Free
orsi.im | @lynnalinn
Saturday, October 11, 2014
30. prosumers
conscientious consumers
active participants - with feedback, information & ideas
demanding transparency & human communication
viewin! corporations as responsible entities
orsi.im | @lynnalinn
Saturday, October 11, 2014
39. WHAT?
The message is not a tagline, a catchy
phrase or something that sounds
really cool. It is simply a clear and
easy to understand manifesto of
what the company does and promises
to do for its customers.
orsi.im | @lynnalinn
Saturday, October 11, 2014
40. Ello different by !ood desi!n and privacy
Redbooth smarter work by realtime communication
AirBnB you will be connected everywhere
l’Oréal you deserve to be beautiful
Ikea !ood desi!n doesn’t have to be expensive
Nike we help you push you limits
Absolut hi!h quality vodka made in Sweden
orsi.im | @lynnalinn
Saturday, October 11, 2014
41. what do you do?
one sentence. strictly.
orsi.im | @lynnalinn
Saturday, October 11, 2014
42. what do you want to be known for?
orsi.im | @lynnalinn
Saturday, October 11, 2014
43. what does your customer value?
orsi.im | @lynnalinn
Saturday, October 11, 2014
44. how?
when the message is clear we can
start to look for the tools to
communicate it.
Depending on the message and the
target group, different channels and
ideas are going to have The maximum
impact.
orsi.im | @lynnalinn
Saturday, October 11, 2014
45. #deathtobuzzwords
and checklists!
remember, simple is not easy. you can’t replace thinkin!.
orsi.im | @lynnalinn
Saturday, October 11, 2014
46. or you end up with #fails like this
orsi.im | @lynnalinn
Saturday, October 11, 2014
53. steal like an artist
free writin!
!uided writin!
doodles
toys and !ames
breaks
coffee
just start somewhere for heaven’s
sake! reluctant muses
orsi.im | @lynnalinn
Saturday, October 11, 2014
54. new | useful |feasible
orsi.im | @lynnalinn
*from the Gamestormin! book
Saturday, October 11, 2014
55. Dot voting
Every team member has 5 dots. They can vote on ideas by addin! as
many points as they like, until all their 5 points are distributed.
The !oal of the !ame is to have a very fast and dynamic way to
choose from ideas.
orsi.im | @lynnalinn
Saturday, October 11, 2014
56. what is the very first step?
orsi.im | @lynnalinn
Saturday, October 11, 2014
57. WHY? who? what? how?
orsi.im | @lynnalinn
!et to know yourself
!et close to the customer
plan everythin! to the last nail
never stop to iterate
don’t for!et the existin! resources
Saturday, October 11, 2014
58. why?
what?
what do you love in your project?
why are you doing this in the first place?
what values are important for you?
what do we do? in one sentence
what do we want to be known for?
how does our values match with the customers’?
what change we make in their life?
why? why? why?
how old is she? where does she live? which channels reach the customer?
what is the best medium for our message?
is it new? useful? doable?
can we measure it?
how does a day in her life look like?
what influences reach her?
how does your product make her feel?
who does she listens to? what’s the first step?
who? how?
Saturday, October 11, 2014
59. hello! i’m Orsi Tóth, communication strate!ist. i make !ood ideas come alive.
I help companies understand how they can best define themselves,, which tools fit the purpose of their messa!e
the most and how they fit into the waves of trends in the world. I make you understand your customers and the
motivations that drive them so you can build better products with real communication and a colourful brand.
Interested in the full bio? Read it here. Or find me on one of these channels:
read more!
Gamestormin! book and blo! for brainstormin!
Unfoldin! the Napkin book for drawin! and doodles
More on Prosumers to understand present day customers
Writin! Advice from Chuck Palahniuk to !et creativity flowin!
Start With Why by Simon Sinek for motivation
Trendwatchin!.com for trends and learnin! about !reat ideas
How to write content while runnin! a company for content
All original content within this presentation is published under Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Saturday, October 11, 2014