Presentation from Sheniz Tan of Lionheart in the Community on experiences delivering ESF at Inner London roadshow, 28 May 2015

1. LITCLITC
Experiences of ESF deliveryExperiences of ESF delivery
2011 - 20142011 - 2014
Sheniz Tan
Development Manager
28th
May 2015

2. LITC is a pioneering NGO and social enterprise mobilising
the power of Sport to empower our local Communities,
based in Lambeth, working throughout London, Europe
and the Global South.
Services include:
Sport for Development
Erasmus+
Apprenticeships
Volunteering
International Development projects
Who is LITC?Who is LITC?

3. Sport for Development
LITC’s Sport for Development projects
encourages:
Participation in Sport
Healthy living
Skills and Personal development
Social Inclusion
Gender Equality
HIV/AIDS Awareness
LITC uses Sport to develop skills, awareness
and to breakdown social barriers.

4. Erasmus+
EU programme for education, training, youth
& sport.
LITC focuses on:
Sport-themed Youth Exchanges
European Voluntary Service
European Traineeships

5. Apprenticeships
LITC’s Apprenticeships frameworks in
include:
Business Admin
Customer Services
Hospitality
Health & Social Care
Child Care
Retail
For 16 to 18 year olds and Adults 19+

6. Volunteering
LITC supports young people and adults
to participate in their society through
our Volunteering projects:
Citizenship & Social Action
Sporteducate
European Voluntary Service

7. ESF 2011 TO 2013 - Youth
Part of the Skills Funding Agency & Mayor of London match funded NEET into EET
programmes
Supporting Volunteering into education, employment or training
Aim of the tender:
“Benefit a minimum of 457 young people in London who are NEET by supporting
via volunteering activities improving their skills and aspirations and moving them
to sustained education, training or employment for a minimum of 26 weeks”
Specification GL/YP/06 SFA

8. What did LITC delivery?
Prime contractor: Reed in Partnership
Contract: SFA ESF Right Futures
Boroughs: Lambeth; Southwark; Croydon; Wandsworth; City of London
Recruitment & Initial Action Plan
Volunteering for 4 weeks
Monthly Progress Reviews
Support to move into Employment, Education or Training
In-EET support for 26 weeks

9. How did LITC deliver it?
Recruitment of Young People aged 16 to 19:
Local Authorities
Housing Associations
Youth Centres
Visits to schools
Outreach & Open days
We were unable to engage with JCPs directly for the first 12 months
for this project

10. How did LITC deliver it?
Matching with Voluntary hosts organisations & EET destinations
Engaged with Voluntary & Community Sector
Local Employer Engagement
Partnership working - Education & Training providers
Over 60% of our participants approached LITC initially for an
Apprenticeship.
55% of those who moved into EET entered an LITC’s Apprenticeship and
Employment through our in-house Employer Engagement.

11. Working with a Prime
 Work in partnership with your Prime
 Work with a Prime that you respect.
 You may not have the same value system i.e. Profit/Not for profit
 However, they will want to deliver this contract successfully and
support your organisation to develop.

12. Working with a Prime
If it is your first ESF contract, you will need to work with your Prime
partner, to develop systems suitable to ESF:
Target & Performance management-based delivery system
Quality systems
Claims management system
Regular Programme Training

13. Working with a Prime
Further expectations will include:
Attendance in Contract Delivery Board meeting
Monthly/Quarterly Performance Reviews
Participation in Supply Chain activities (i.e. Ofsted)
Programme Financial Reviews
Quality Assurance Reviews

14. Get the right team
The most important element of an ESF programme is having the right
team in place.
They need to be:
Adaptable & open to change
Good engagement skills
Strong Information, Advice & Guidance, & support skills
Experience of Customer Relationship Management systems
Admin & claims forms skills

15. Get the right team
Unfortunately on an ESF programme, there is a lot of paperwork, so a
long side your Frontline team, you will need:
Administrator
Quality Assurance staff member
Project Manager
As a small organisation, you may have just one person doing all these
things, but the bigger the contract the more difficult this will be.
Whatever you internal staffing policy is, your Prime partner, will still
expect good performance on a monthly basis.

16. Final thoughts
Develop a strong delivery plan, which includes: Performance;
Quality; Finance; Prepare for the unexpected.
Find the right Team with the right skills
Check your Claims paperwork before submitting it
Monitor performance weekly
If something isn’t working, change it
Respect your Prime partner
Ensure the contract is in line with your Organisation’s objectives

17. Any Questions?
Contact details:
Sheniz Tan
Development Manager
sheniz@litc.org
07807888834
www.litc.org