12. http://www.briansolis.com/2008/08/introducing-conversation-prism.html Perhaps most importantly, the process of listening and observing will reveal the cultures of the very communities you may wish to engage. ... This is about creating and cultivating relationships with people, online and in the real world, and these relationships are defined by mutual value and benefits.
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15. What Web 2.0 technologies are available that can be utilized for book talks?