1. LOURDES DIAZ MASAMBIQUE
 Contact No: +1 604 352 7364
 Address: #7390 Larch street, Vancouver, British Columbia CANADA
 Email Address: lhadysantosdiaz@yahoo.com
General Skills:
□ Enjoy contributing to a team effort
□ Highly motivated for career advancement
□ Good organizational, interpersonal, problem solving and decision making skills
□ Attentive to detail and manage time efficiently
□ Self-motivated with a willingness to learn
□ Reliable, flexible and adaptable
□ Work well under pressure and enjoy working in a fast paced environment
□ Punctual, effective time management skills and attentive to detail
□ Dependable, flexible, adaptable and energetic
□ Enthusiastic self-starter with the ability to work independently and in a team environment
□ Excellent interpersonal and communication (both written and verbal) skills
□ Demonstrates initiative and is forward thinking
□ Excellent conflict resolution and time management skills
□ Highly developed planning, multitasking and prioritizing skills
□ Effective listening skills, professional telephone manner
□ Strong understanding of protocol and cultural sensitivities
□ Excellent reputation for confidentiality and professionalism
□ High level of integrity, work ethic and reliability
□ Charismatic, personable, confident and professional
Customer Service Skills:
□ Always strive to exceed customer’s expectations and create a lasting impression
□ Highly developed interpersonal skills
□ Ability to effectively manage time, clients commitments, and resources
□ Strong multi-tasking skills, ability to handle multiple lines and deal with people in a friendly, professional
manner
□ Outstanding ability to build relationships with customers and a natural skill to communicate with people
□ Skilled in managing and organizing information and file systems
□ Experienced and sensitive when dealing with different cultural backgrounds
□ Team player who works well under pressure
□ Detail oriented, motivated, creative and enthusiastic
□ Presents a cheerful, positive manner with customers, colleagues and suppliers
□ Recognized as an employee that delivers outstanding quality of customer service
□ Responsible for raising customer satisfaction rating from 67% to 95%
□ Quickly and effectively solves customer problems
□ Discusses customer service satisfaction with customers and always looks for ways to improve quality of
service
PERSONA L VISION:
 To lead my family into abundant life including my personal goals, desire for the sake of God’s glory, To
glorify God by sharing my knowledge, skills, talents, ideas, & ability
PERSONA L OBJECTIVES:
 To work with an organization that gives me the opportunity to learn and grow, at the same time presents
me with a chance to contribute towards its growth.


2. JOB OBJECTIVES:
 To share my unusual knowledge, skills, talents, abilities and competencies, so that it can create great
contribution for company, my co-workers, customers satisfaction, service to the community, our economy
my family, and my goals and personal vision in life.
 To be able to render service and apply my knowledge, capabilities, and skills at my best
 that would have in achieving the institution’s goals.
EDUCATIONAL ATTAINMENT:
 ANGELES ELEMENTARY SCHOOL
 ANGELES CITY PAMPANGA
 PHILIPPINES
 1985-1991
 HOLY ANGEL UNIVERSITY
 ANGELES CITY PAMPANGA
 PHILIPPINES
 1991 -1995
 AMA COMPUTER COLLEGE
 ANGELES CITY PAMPANGA
 1995-1999
 COMPUTER SECRETARIAL
Work Experience:
Say Cheese photography Qatar
Doha Qatar
May 30 2007 – August 5 2016
Senior photographer Supervisor
My Especial Jobs:
Personal Photographer – Emir of Qatar / Year- ( 2015 - 2016)
NEPO MALL Studio
Angeles City Philippines
October 2005 – March 2007
Photographer
Selegna Photo Studio
San Fernando .Pampanga .Phil
Febuary 2001 - April 2005
Photographer
Skills:
Mac Computer, windows
Sofware using: Cs6 ,Cs4,Cs5, Illustrator, And other software related in photo editing
Ms Word, Power Point, Excell and all other office procedure.
Camera Using: D5 CANON & 7D- Nikon
Studio Ligths Bowens Brand
Duties: wedding photographer, studio photographer ,school photographer , conference , Birthday and all other
photography occasion & Events.

3. Character References:
Mishael Mohd Al Ansari
Owner- Say Cheese Photography Qatar
Doha QATAR
Mob: + 974 5554-4011
Mr. Ahmad El Ghammal
Studio Manger
Doha Qatar
Mob: +974 5528 4675
APPLICANT
LOURDES DIAZ MASAMBIQUE