A look at today's increasingly complex marketing environment where:
1. The consumer is "master of the universe"
2. Big Data plays an ever more important role in shaping and creating experiences and interactions that drive profitable growth
3. Being able to analyse and act upon the Big Data collected is more important than the Big Data itself
4. Context trumps content, but only just
6. Providing the right product,
at the right price,
in the right place,
at the right time,
to the right person,
using the right communication,
for the right return.