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Retail Mobility
             Summary Charts
              May – June 2012




Supply
Chain
Insights
Supply Chain Insights


1.6   Mobile Applications.


             35%     A dedicated group to improving mobility


42%       Struggle to get the right talent


             1.3     Years working on a mobile strategy.


      !      Convergence


                                       Supply Chain Insights LLC Copyright © 2012, p. 2
Agenda




         Supply Chain Insights LLC Copyright © 2012, p. 3
Study Overview
                    WHY                                                   WHAT
• OBJECTIVE: To understand the current state       • Survey topics included:
  of mobile in the retail extended supply chain.         • Mobile strategy – presence and elements of
• HYPOTHESIS: The use of mobile in retail is               strategy, barriers, use of IT systems
  just beginning.                                        • Mobile influence – personal & corporate
                                                         • New technology trends – importance to company,
                                                           current performance
                                                         • Company operations related to mobile & retail




              WHEN & HOW                                                  WHO
• Online interviews were conducted between         • 40 completed surveys
  May 16 – June 18, 2012                           • Work in the Retail industry (Specialty, Grocery,
• Conducted in partnership                           Mass, Convenience, Other).
  with Retail Connections                          • Primary positions include CIO, IT, COO




                                                                   Supply Chain Insights LLC Copyright © 2012, p. 4
Agenda




         Supply Chain Insights LLC Copyright © 2012, p. 5
Company Details




            Supply Chain Insights LLC Copyright © 2012, p. 6
Respondent Experience




               Supply Chain Insights LLC Copyright © 2012, p. 7
Banners




          Supply Chain Insights LLC Copyright © 2012, p. 8
Product Summary




            Supply Chain Insights LLC Copyright © 2012, p. 9
Distribution




           Supply Chain Insights LLC Copyright © 2012, p. 10
Agenda




         Supply Chain Insights LLC Copyright © 2012, p. 11
Technology Trend Importance:
   Today vs. One Year Ago




                   Supply Chain Insights LLC Copyright © 2012, p. 12
Technology Trends:
Importance vs. Performance




                  Supply Chain Insights LLC Copyright © 2012, p. 13
Mobile & Social Presence




                 Supply Chain Insights LLC Copyright © 2012, p. 14
Company’s Mobile Status




                Supply Chain Insights LLC Copyright © 2012, p. 15
Personal Mobile
Influence/Knowledge




              Supply Chain Insights LLC Copyright © 2012, p. 16
Agenda




         Supply Chain Insights LLC Copyright © 2012, p. 17
Mobile Group




           Supply Chain Insights LLC Copyright © 2012, p. 18
Mobile Strategy




             Supply Chain Insights LLC Copyright © 2012, p. 19
Barriers to Implementing
     Mobile Strategy




                 Supply Chain Insights LLC Copyright © 2012, p. 20
IT Systems for Mobile Efforts:
 Importance vs. Performance




                    Supply Chain Insights LLC Copyright © 2012, p. 21
Supply Chain Insights


1.6   Mobile Applications.


             35%     A dedicated group to improving mobility


42%       Struggle to get the right talent


             1.3     Years working on a mobile strategy.


      !      Convergence


                                      Supply Chain Insights LLC Copyright © 2012, p. 22

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Retail Mobility Presentation for Retail Connections

  • 1. Retail Mobility Summary Charts May – June 2012 Supply Chain Insights
  • 2. Supply Chain Insights 1.6 Mobile Applications. 35% A dedicated group to improving mobility 42% Struggle to get the right talent 1.3 Years working on a mobile strategy. ! Convergence Supply Chain Insights LLC Copyright © 2012, p. 2
  • 3. Agenda Supply Chain Insights LLC Copyright © 2012, p. 3
  • 4. Study Overview WHY WHAT • OBJECTIVE: To understand the current state • Survey topics included: of mobile in the retail extended supply chain. • Mobile strategy – presence and elements of • HYPOTHESIS: The use of mobile in retail is strategy, barriers, use of IT systems just beginning. • Mobile influence – personal & corporate • New technology trends – importance to company, current performance • Company operations related to mobile & retail WHEN & HOW WHO • Online interviews were conducted between • 40 completed surveys May 16 – June 18, 2012 • Work in the Retail industry (Specialty, Grocery, • Conducted in partnership Mass, Convenience, Other). with Retail Connections • Primary positions include CIO, IT, COO Supply Chain Insights LLC Copyright © 2012, p. 4
  • 5. Agenda Supply Chain Insights LLC Copyright © 2012, p. 5
  • 6. Company Details Supply Chain Insights LLC Copyright © 2012, p. 6
  • 7. Respondent Experience Supply Chain Insights LLC Copyright © 2012, p. 7
  • 8. Banners Supply Chain Insights LLC Copyright © 2012, p. 8
  • 9. Product Summary Supply Chain Insights LLC Copyright © 2012, p. 9
  • 10. Distribution Supply Chain Insights LLC Copyright © 2012, p. 10
  • 11. Agenda Supply Chain Insights LLC Copyright © 2012, p. 11
  • 12. Technology Trend Importance: Today vs. One Year Ago Supply Chain Insights LLC Copyright © 2012, p. 12
  • 13. Technology Trends: Importance vs. Performance Supply Chain Insights LLC Copyright © 2012, p. 13
  • 14. Mobile & Social Presence Supply Chain Insights LLC Copyright © 2012, p. 14
  • 15. Company’s Mobile Status Supply Chain Insights LLC Copyright © 2012, p. 15
  • 16. Personal Mobile Influence/Knowledge Supply Chain Insights LLC Copyright © 2012, p. 16
  • 17. Agenda Supply Chain Insights LLC Copyright © 2012, p. 17
  • 18. Mobile Group Supply Chain Insights LLC Copyright © 2012, p. 18
  • 19. Mobile Strategy Supply Chain Insights LLC Copyright © 2012, p. 19
  • 20. Barriers to Implementing Mobile Strategy Supply Chain Insights LLC Copyright © 2012, p. 20
  • 21. IT Systems for Mobile Efforts: Importance vs. Performance Supply Chain Insights LLC Copyright © 2012, p. 21
  • 22. Supply Chain Insights 1.6 Mobile Applications. 35% A dedicated group to improving mobility 42% Struggle to get the right talent 1.3 Years working on a mobile strategy. ! Convergence Supply Chain Insights LLC Copyright © 2012, p. 22