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Ambassadors go forth
  A tail of three and a bit Ambassadors
           ...and the new features of
           Confluence 4 and JIRA 4.4
Three Amigos



 Ben
Helen
 Olle
Valerie
 Sam
Where have we come from?
    Developing       Blogging
                     Tweeting
   Team leading
                   Conferencing
     Coaching
                    Community
     Training       User groups

                  Video interviews
Mission Impossible
        Get the world hooked on Atlassian...
                      ...without selling anyone anything...
So how do we do this???
Our not so secret weapons...
Managing the ambassadors...
              Daily task list
             Weekly reports
               90 day goals
             Events planning
     Meetings... and more meetings..
        Avoid drowning in email..
   Expediting and dealing with issues...
Could be very boring...
Use the power of JIRA... Luke
May the JIRA be with you...
             Ambassador project

       Simplified issue type to Task

       Enabled Greenhopper plugin
        - shipped with JIRA by default from now on
JIRA 4.x has become easier...
              Improved overview
                 Easier install
            Well managed updates
               Unified overview
            Simple editing of issues
          Autocomplete JIRA queries
           Visual Workflow designer
             Greenhopper bundled

     www.youtube.com/user/GoAtlassian
JIRA admin unified overview
K.I.S.S.
      Use simplest workflow possible

     Only create issue types you need

      Use labels to help you find issues
           - common labels could become issue types
                            ...
Our workflow does what??
 See what your BOfH has done to your workflow

   “Can we make a quick change to our project?”
 “Sorry, Dave did that workflow... I dont know what
      it does... He is not back until next week!”

      Visual workflow editor to the rescue !!
Workflow editor saves the day...
JIRA queries now not so scary...
Easier searching and reporting
             Type in what you want

     JIRA suggests the right things you want

               Save your query...
             … use those in Confluence
Report on specific week
              Type with help from auto-complete:
project = AMBASSADORS AND assignee = jstevenson AND fixVersion =
                 "Week 31" ORDER BY priority DESC

                     Press the search button!

                       Get URL for XML feed:
 https://extranet.atlassian.com/jira/sr/jira.issueviews:searchrequest-
           xml/temp/SearchRequest.xml?jqlQuery=project+
                %3D+AMBASSADORS+AND+assignee+
               %3D+jstevenson+AND+fixVersion+%3D+
    %22Week+31%22+ORDER+BY+priority+DESC&tempMax=100
Some feel JIRA is still fiddly...
              Too many fields

        Lots of irrelevant information

          Not sure what to fill in...

        Not a great user experience!
New way to edit an issue
       Simplified issue editing form

 Drag and drop to customise your own form

        Only add what’s important

           Raise issues quickly...
Editing an issue is simple...
Greenhopper is even easier...
Greenhopper for daily task list
      Picture of greenhopper wallboard as appetiser...
Even Darth uses Greenhopper
If you still think JIRA and
Greenhopper is too much...

   …show your issues in
       Confluence
JIRA New features demo
Confluence 4
Communicate with confidence
                 Communicate with Confluence

               Ambassadors have their own space

  Everyone has free run (except for deleting the whole space !!)

                 Audit trail keeps people honest

                   Really drives collaboration
Telling people who I am
         My Confluence home page

         Contact details / my location

          Recent documents / edits

              Planning activities
Ambassadors go forth...
Making daily stand-ups more fun
       Talk about things we are learning

          Help each other priorities

         Identify dependant activities

     Talk to each other as human beings...
Boring status meetings...
...just say no
JIRA Issues gadget for Confluence
     Show any list of issues you can in JIRA

              Uses a XML source

               URL easy to use...
Work in progress
What I did last week...
Report on specific week
                           Type in:
project = AMBASSADORS AND assignee = jstevenson AND fixVersion =
                "Week 31" ORDER BY priority DESC

                     Press the magic button!

                       Get URL for XML feed:
 https://extranet.atlassian.com/jira/sr/jira.issueviews:searchrequest-
           xml/temp/SearchRequest.xml?jqlQuery=project+
                %3D+AMBASSADORS+AND+assignee+
               %3D+jstevenson+AND+fixVersion+%3D+
    %22Week+31%22+ORDER+BY+priority+DESC&tempMax=100
Confluence for 90 day goals
             Simple to create tables

    Emoticons to make goal status easy to see

             Could also use status field

    Simple to understand for a wider audience
Ambassadors go forth...
Ambassadors go forth...
Ambassadors go forth...
Wiki Markup is dead,
         long live Wiki Markup
     Seperate Wiki markup editor is deceased

Wiki markup is still alive and kicking and better than
                           ever
New editor in town
Confluence editor demo
Team Calendars
      People related events - Holidays (yay!)

             Events – lets get planning

   JIRA tickets – oh, we are launching today, yay !

         Sync with Google (iCal) Calendars
Team calendar demo
More new stuff in Confluence 4
           Context sensitive menus

             Table editor toolbar

      Embedded powerpoint presentations

               Macro browser
          Macro keyboard shortcuts

                Status Macro
The big picture
     Using JIRA project dashboard for overview

     Thinking of usuing JIRA wallboard plugin
Back to dogfood-ing...
        Raising issues with Confluence
           “Give Feedback” button

                   Bonfire
         Raise issues quickly in JIRA
Bonfire
What's next for the Ambassadors
        Customer interviews / case studies

       Online promotion, blogging, tweeting

       Conferencing and community events

    University outreach – bridging the skills gap

               Atlassian user groups
A small tour around Europe !!
UK Atlassian user groups
            Bath / Bristol group starting soon
                 Possible Reading group
                London kick-off planned
       Looking for willing customers to run groups

              Your user group needs you!
    www.atlassian.com/about/community/
Taking beer to the community
… and cool T-Shirts
JIRA 4.4.x
    Easy admin, workflow editor, simple issue form, easy upgrade,

Confluence
   Powerful new editor, team calendars, gadgets, Email mentions

Atlassian user groups need you

Ambassadors marching all over Europe

      #LondonAPE
Thank you
            For everything else there is

                www.atlassian.com

                blogs.atlassian.com

              answers.atlassian.com

        GoAtlassian YouTube channel
Subtitle, if there is one, goes here.



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Title, Company

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Ambassadors go forth...

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Ambassadors go forth...

  • 1. Ambassadors go forth A tail of three and a bit Ambassadors ...and the new features of Confluence 4 and JIRA 4.4
  • 2. Three Amigos Ben Helen Olle Valerie Sam
  • 3. Where have we come from? Developing Blogging Tweeting Team leading Conferencing Coaching Community Training User groups Video interviews
  • 4. Mission Impossible Get the world hooked on Atlassian... ...without selling anyone anything...
  • 5. So how do we do this???
  • 6. Our not so secret weapons...
  • 7. Managing the ambassadors... Daily task list Weekly reports 90 day goals Events planning Meetings... and more meetings.. Avoid drowning in email.. Expediting and dealing with issues...
  • 8. Could be very boring...
  • 9. Use the power of JIRA... Luke
  • 10. May the JIRA be with you... Ambassador project Simplified issue type to Task Enabled Greenhopper plugin - shipped with JIRA by default from now on
  • 11. JIRA 4.x has become easier... Improved overview Easier install Well managed updates Unified overview Simple editing of issues Autocomplete JIRA queries Visual Workflow designer Greenhopper bundled www.youtube.com/user/GoAtlassian
  • 12. JIRA admin unified overview
  • 13. K.I.S.S. Use simplest workflow possible Only create issue types you need Use labels to help you find issues - common labels could become issue types ...
  • 14. Our workflow does what?? See what your BOfH has done to your workflow “Can we make a quick change to our project?” “Sorry, Dave did that workflow... I dont know what it does... He is not back until next week!” Visual workflow editor to the rescue !!
  • 15. Workflow editor saves the day...
  • 16. JIRA queries now not so scary...
  • 17. Easier searching and reporting Type in what you want JIRA suggests the right things you want Save your query... … use those in Confluence
  • 18. Report on specific week Type with help from auto-complete: project = AMBASSADORS AND assignee = jstevenson AND fixVersion = "Week 31" ORDER BY priority DESC Press the search button! Get URL for XML feed: https://extranet.atlassian.com/jira/sr/jira.issueviews:searchrequest- xml/temp/SearchRequest.xml?jqlQuery=project+ %3D+AMBASSADORS+AND+assignee+ %3D+jstevenson+AND+fixVersion+%3D+ %22Week+31%22+ORDER+BY+priority+DESC&tempMax=100
  • 19. Some feel JIRA is still fiddly... Too many fields Lots of irrelevant information Not sure what to fill in... Not a great user experience!
  • 20. New way to edit an issue Simplified issue editing form Drag and drop to customise your own form Only add what’s important Raise issues quickly...
  • 21. Editing an issue is simple...
  • 22. Greenhopper is even easier...
  • 23. Greenhopper for daily task list Picture of greenhopper wallboard as appetiser...
  • 24. Even Darth uses Greenhopper
  • 25. If you still think JIRA and Greenhopper is too much... …show your issues in Confluence
  • 28. Communicate with confidence Communicate with Confluence Ambassadors have their own space Everyone has free run (except for deleting the whole space !!) Audit trail keeps people honest Really drives collaboration
  • 29. Telling people who I am My Confluence home page Contact details / my location Recent documents / edits Planning activities
  • 31. Making daily stand-ups more fun Talk about things we are learning Help each other priorities Identify dependant activities Talk to each other as human beings...
  • 33. JIRA Issues gadget for Confluence Show any list of issues you can in JIRA Uses a XML source URL easy to use...
  • 35. What I did last week...
  • 36. Report on specific week Type in: project = AMBASSADORS AND assignee = jstevenson AND fixVersion = "Week 31" ORDER BY priority DESC Press the magic button! Get URL for XML feed: https://extranet.atlassian.com/jira/sr/jira.issueviews:searchrequest- xml/temp/SearchRequest.xml?jqlQuery=project+ %3D+AMBASSADORS+AND+assignee+ %3D+jstevenson+AND+fixVersion+%3D+ %22Week+31%22+ORDER+BY+priority+DESC&tempMax=100
  • 37. Confluence for 90 day goals Simple to create tables Emoticons to make goal status easy to see Could also use status field Simple to understand for a wider audience
  • 41. Wiki Markup is dead, long live Wiki Markup Seperate Wiki markup editor is deceased Wiki markup is still alive and kicking and better than ever
  • 44. Team Calendars People related events - Holidays (yay!) Events – lets get planning JIRA tickets – oh, we are launching today, yay ! Sync with Google (iCal) Calendars
  • 46. More new stuff in Confluence 4 Context sensitive menus Table editor toolbar Embedded powerpoint presentations Macro browser Macro keyboard shortcuts Status Macro
  • 47. The big picture Using JIRA project dashboard for overview Thinking of usuing JIRA wallboard plugin
  • 48. Back to dogfood-ing... Raising issues with Confluence “Give Feedback” button Bonfire Raise issues quickly in JIRA
  • 50. What's next for the Ambassadors Customer interviews / case studies Online promotion, blogging, tweeting Conferencing and community events University outreach – bridging the skills gap Atlassian user groups
  • 51. A small tour around Europe !!
  • 52. UK Atlassian user groups Bath / Bristol group starting soon Possible Reading group London kick-off planned Looking for willing customers to run groups Your user group needs you! www.atlassian.com/about/community/
  • 53. Taking beer to the community
  • 54. … and cool T-Shirts
  • 55. JIRA 4.4.x Easy admin, workflow editor, simple issue form, easy upgrade, Confluence Powerful new editor, team calendars, gadgets, Email mentions Atlassian user groups need you Ambassadors marching all over Europe #LondonAPE
  • 56. Thank you For everything else there is www.atlassian.com blogs.atlassian.com answers.atlassian.com GoAtlassian YouTube channel
  • 57. Subtitle, if there is one, goes here. Firstname Lastname Title, Company 57
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  • 62. Click to edit Master title style 62