SlideShare ist ein Scribd-Unternehmen logo
1 von 5
JOHN FERNANDO MESA ALARCON
Bogota - 4 April 1977
Marital status: Married
Citizenship identification No. 79.960.346
Military book no. 79.960.346 Dtr. 55
Street 181 not 15 04 B - Bogota
Phone House: 6 78 58 89 Cellular 310 310 11 06
Johnmeza19@gmail.com

JOB PROFILE

Professional technician in designs of logistic systems and processing data with
excellent capacity for field work, adequate interaction between the used head and
excellent management of interpersonal relations. Attitude of service with characteristics
of sociability and empathy. Great commercial, administrative management capacity.
Decision making. Leadership. Continuous learning. Persistence and guidance based
on the achievement of results with permanent disposition to assume challenges and
work on computer.

With the background and knowledge to:

Coordinate, control and maintain the daily operations of distribution centers by
monitoring the activities of reception, storage, recruitment and clearance, supported in
the information system WMS, BPCS, and under the regulations of the BASC, to ensure
that the companies products are delivered under the conditions and at the time agreed
with customers, through the integration and coordination of flows of materials and
informationobtaining synergies and responding individually to the needs of each client,
based on effective, clear, secure operational processes.

Manage and assess the human capital as a coordinator or supervisor of call center with
small and large business management groups. Not losing, losing and punished
portfolio and information of products among others.

Management of operational processes related to logistics, planning and coordinating
the movement and storage of raw materials, semi-processed or finished products. In
addition to seeking the reduction and improvement of both internal and external costs.

Internal and external customer service. Portfolio recovery. Handling in telephone
systems. Application of methods of inventories. Urban and rural real estate appraisals.
Visits field inside and outside of the city for improvement of portfolio or to qualify a
consumer as well as the valuation of inventories

Develop, maintain, update and implement logistics of L & T to provide stability to the
company complying with the policies and strategies of my activities to improve
operations internally as well as satisfaction and idealization of customers, based on
knowledge themselves and others seeking reducing costs and improving internal and
external .

Manage and assess human capital management process giving optimal operating,
maintaining inventories valued, reliable, further develop applications for the
improvement of warehouses.
EDUCATION INFORMATION

HIGH SCHOOL
COLEGIO SALESIANO JUAN DEL RIZZO
Technical Bachelor Academic - 1995

COLLEGE
UNIVERSIDAD LA GRAN COLOMBIA
CIVIL ENGINEERING
III SEMESTER (Postponed) - 1998

SENA
PROFESSIONAL TECHNICAL DATA PROCESSING
VII LEVEL - 2003

SENA
PROFESSIONAL TECHNICAL LOGISTICS SYSTEM DESIGN
2006

UNIVERSIDAD MANUELA BELTRAN
TECHNICAL PROFESSIONAL IN LAND TRANSPORT
Second Semester – present

KNOWLEDGE IN: Windows System, Office (Word, Excel, Power Point, Access, Internet). Cobra
System, Adci, Disc fixer, WMS, BPCS


SUPPLEMENTARY EDUCATION INFORMATION
Modern logistics practices in international    International Congress on Logistics and
conflicts                                      Marketing
Universidad Manuela Beltran - 2012             Sena - 2007

International Symposium on Logistics           Computing Basic Fundamentals Internet .
Strategy                                       Word. Excel .Power Point
Unitec - 2012                                  Sena – 2007

English 1 y 2                                  English Nivel Let´´s Start
Sena – 2012                                    Sena - 2007

Opportunities working internationally for
logistics professionals                        Marketing and Sales Basics
Unitec - 2011                                  Sena-Covinoc – 2004

Logistics Events and Sound
Sena – 2008                                    Customer Service
                                               Sena-Covinoc - 2004
The Logistics Management Objects Receipt
and Dispatch Sena – 2008                       Sales and Customer Service
                                               Sena-Covinoc – 2004
Management of office tools Microsoft Excel
Sena - 2008                                    Etiquette and Protocol
                                               Sena-Covinoc- 2003
Computing: Microsoft Word E Internet
Sena - 2008                                    Professional Ethics
                                               Sena-Covinoc - 2003
Computing: Microsoft Word y Excel
Sena - 2008                                    Computer Basics
                                               Sena - 2002
WORK EXPERIENCE

ORGANIZACIÓN CORONA                    DESPACHADORA               INTERNACIONAL             DE
COLOMBIA L & T
Bogotá D.C. – Colombia. June 1 - 2010 – July 11 - 2012
Position Held: Logistics Operations Coordinator
Functions Performed: Coordinate, monitor and maintain the daily operations of the distribution
centers of the Organization by overseeing the receiving, storage, and enlistment office,
supported by the WMS information system, BPCS and under the regulations of the BASC, to
ensure that companies products are delivered to the conditions and time agreed with
customers, by integrating and coordinating the flow of materials and information, obtaining
synergies and responding individually to the needs of each customer, based effective
operational processes, clear, safe. Managing and evaluating human capital management
process giving optimal operating, maintaining inventories valued, reliable, further develop
applications for the improvement of warehouses.

ALLUS - CODENSA
Bogotá D.C. – Colombia. May 16 - 2009 - May 26 – 2010
Position Held: Customer Service Representative.
Functions performed: Executive Home Codensa trading portfolio due and to overcome and
recover it. Advisory personalized customer service. Care suggestions, complaints and claims
related to the company.

COMERCIALIZADORA WILFRUT
Bogotá D.C. – Colombia. July 2 - 2008 – May 16 - 2009
Position Held: Chief Administrative and Logistics
Functions performed: management and control of personnel. Control storage of goods at
various stages of receiving, handling and shipping. Inventory management of fruits, vegetables,
groceries. Warehouse Assistant. To provision making purchase orders and invoicing.
Organization of physical space. Conduct of health and safety regulations. Control the process of
distribution, transport and storage of orders. Perform management and supervision of the
packaging of the goods to ensure their perfect condition during transport. Manage merchandise
returns. Stock management. Inventory of materials and company stationery

HIERROS Y ACEROS ATLAS E.U.
Bogotá D.C. – Colombia. August 1 - 2008 – September 30 - 2008
Position Held: Assistant logistical and administrative
Functions performed: Delivery of materials and steel pipe. Inventory of materials and
stationery. Warehouse Assistant. To provision making purchase orders and billing from supplier
to end customer. Organization of physical space and the operation of the store. Conduct of
health and safety regulations. Control the distribution process orders. Perform management and
supervision of the packaging of the goods to ensure their perfect condition during transport.
Manage merchandise returns. Control storage of goods at various stages of receiving, handling
and shipping. Stock management and inventory carrying

COVINOC S.A.
Bogotá D.C. – Colombia. September 16 - 1999 – June 6 - 2008
Positions held: Executive negotiation. Advisory pre-judicial. Mosaix call center coordinator.
Call center agent mosaix. Collections Advisor. Assistant administrative services.
Functions performed: Executive portfolio trading Andean Society. Advisory pre-judicial
Movistar portfolio. Coordinator call center collections. Mosaix predictive dialer management.
Management and monitoring of call center agents. Portfolio management and control of pre-
juridical due and to overcome and recover it. Telephone customer service and personalized.
Customer suggestions and complaints. Writing reports in Excel. Control and management of
staff. Assistant messaging and inventories. Securities Management, consignments, documents,
bids. Advisory visitor.
SAESA - COVINOC S.A.
Bogotá D.C. – Colombia. April 19 - 1999 – September 15 - 1999
Position Held: Assistant administrative services
Functions performed: Assistant messaging. Advisory visitor. Management of securities.
Appropriations. Submission of reports. tenders. Photocopying and other management for the
department as stationery and other inventories.


CONSULTORES NACIONALES ASOCIADOS – CIDES SANTANA
Bogotá D.C. – Colombia. March 29 - 1998 – March 31 - 1999
Position Held: Assistant Office
Functions performed: Delivery of certificates. diplomas. international postgraduate degrees.
Assistant messaging. Submission of reports. tenders. Photocopying Management. Change and
record checks. Receiving calls and customer service. Inventory management books and
stationery..

PROVEQUIPOS LTDA.
Bogotá D.C. – Colombia. February 5 - 1997 – February 23 – 1998
Position Held: Assistant Office
Functions performed: Assistant messaging. Report Delivery. Contracts with Ecopetrol.
Photocopying Management. Change and record checks. Delivery of building materials in and
out of town. Inventory of materials and stationery. Assistant store.


  WORK REFERENCES

WILLIAM FREDY BETANCOURT
   Head of Operations Bogotá
   Organización Corona
   Office Phone: 8 78 90 00 - 313 887 1220

LINNEY ADRIANA ROJAS
   Director of Service Center
   Allus - Codensa
   Office Phone: 2 53 12 55 - 320 471 05 88

WILSON ALFREDO RUIZ
   Manager
   Comercializadora Wilfrut
   Office Phone: 6 71 68 31 -

OLGA MARINA RODRIGUEZ
  Manager
  Hierros y Aceros Atlas E.U.
  Office Phone: 7 10 67 22

MARTHA LUCIA MEZA RAMIREZ
  Manager National Collections
  COVINOC S.A.
  Office Phone: 3 42 00 11

CAMILO ROJAS LEON
  Manager
  CONSULTORES NACIONALES ASOCIADOS – CIDES SANTANA
  Office Phone: 6 18 02 24 – 6 18 01 98
SANDRA ZEA SANCHEZ
  Gerente
  PROVEQUIPOS LTDA.
  (Empresa Liquidada por concordato – Cambio de Razón Social)



  PERSONAL REFERENCES

 SADE WULLVOR RAMOS ACEVEDO
    Two of the Technical Colombian Air Force
    Phone: 3 15 61 89 – 313 430 79 24

 YEIMI PULIDO
     Business Administrator
     Phone: 375 99 99 ext. 127 – 313 418 07 48

 OSCAR ROCHA
    Civil Engineer
    Phone: 311 226 06 56

 ALBERTO ALARCÓN
    Sound Engineer
    Phone: 6 69 44 62




JOHN FERNANDO MESA ALARCÓN
C.C. No. 79.960.346 of Bogotá




For all legal purposes, certify that the information contained herein is true and
verifiable.

Weitere ähnliche Inhalte

Was ist angesagt?

Was ist angesagt? (7)

Fonseca resume may2012_tech(1)
Fonseca resume may2012_tech(1)Fonseca resume may2012_tech(1)
Fonseca resume may2012_tech(1)
 
Emad CV Revised (1)
Emad CV Revised (1)Emad CV Revised (1)
Emad CV Revised (1)
 
RESUME US 0316
RESUME US 0316RESUME US 0316
RESUME US 0316
 
Resumen omar castillo
Resumen omar castilloResumen omar castillo
Resumen omar castillo
 
Lorena Santos
Lorena SantosLorena Santos
Lorena Santos
 
Ariel Nicolas - Resume
Ariel Nicolas - ResumeAriel Nicolas - Resume
Ariel Nicolas - Resume
 
Janine_Hofmeyr_cv_2014
Janine_Hofmeyr_cv_2014Janine_Hofmeyr_cv_2014
Janine_Hofmeyr_cv_2014
 

Ähnlich wie John fernando mesa_alarcon ingles

Ähnlich wie John fernando mesa_alarcon ingles (20)

CLAUDIO GOMEZ_CV 2015 EN P&P
CLAUDIO GOMEZ_CV 2015 EN P&PCLAUDIO GOMEZ_CV 2015 EN P&P
CLAUDIO GOMEZ_CV 2015 EN P&P
 
cv Antonio Aparicio_ENG_v2016
cv Antonio Aparicio_ENG_v2016cv Antonio Aparicio_ENG_v2016
cv Antonio Aparicio_ENG_v2016
 
RODRIGO ROJAS RESUME 2016
RODRIGO ROJAS RESUME 2016RODRIGO ROJAS RESUME 2016
RODRIGO ROJAS RESUME 2016
 
Dr. Pedro E. Colla
Dr. Pedro E. CollaDr. Pedro E. Colla
Dr. Pedro E. Colla
 
Cv ivonne bautista pmp english
Cv ivonne bautista pmp   englishCv ivonne bautista pmp   english
Cv ivonne bautista pmp english
 
Garcia, Cynthia 2016
Garcia, Cynthia 2016Garcia, Cynthia 2016
Garcia, Cynthia 2016
 
Resume Dr. Pedro E. Colla (English, Short)
Resume Dr. Pedro E. Colla (English, Short)Resume Dr. Pedro E. Colla (English, Short)
Resume Dr. Pedro E. Colla (English, Short)
 
Resumé Dr. Pedro E. Colla (English) -Short-
Resumé Dr. Pedro E. Colla (English) -Short-Resumé Dr. Pedro E. Colla (English) -Short-
Resumé Dr. Pedro E. Colla (English) -Short-
 
B.Com-MBA 6 years Exp.
B.Com-MBA 6 years Exp.B.Com-MBA 6 years Exp.
B.Com-MBA 6 years Exp.
 
Sap perfiles
Sap perfilesSap perfiles
Sap perfiles
 
CV_-_Naveed
CV_-_NaveedCV_-_Naveed
CV_-_Naveed
 
Resume - Ricardo Vergara Navarro
Resume - Ricardo Vergara NavarroResume - Ricardo Vergara Navarro
Resume - Ricardo Vergara Navarro
 
DINA CV. . 2016
DINA CV. . 2016DINA CV. . 2016
DINA CV. . 2016
 
Ankita dutta-Resume
Ankita dutta-ResumeAnkita dutta-Resume
Ankita dutta-Resume
 
Mostafa Said Abd Elbaky CV
Mostafa Said Abd Elbaky CVMostafa Said Abd Elbaky CV
Mostafa Said Abd Elbaky CV
 
FERNANDO_MARTINEZ_VILLADA_CV_EN
FERNANDO_MARTINEZ_VILLADA_CV_ENFERNANDO_MARTINEZ_VILLADA_CV_EN
FERNANDO_MARTINEZ_VILLADA_CV_EN
 
CV Petre Comanita
CV Petre ComanitaCV Petre Comanita
CV Petre Comanita
 
CV_NICCOLÒ_OLIVO
CV_NICCOLÒ_OLIVOCV_NICCOLÒ_OLIVO
CV_NICCOLÒ_OLIVO
 
C vs
C vsC vs
C vs
 
C vs
C vsC vs
C vs
 

Kürzlich hochgeladen

Measures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped dataMeasures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped dataBabyAnnMotar
 
Using Grammatical Signals Suitable to Patterns of Idea Development
Using Grammatical Signals Suitable to Patterns of Idea DevelopmentUsing Grammatical Signals Suitable to Patterns of Idea Development
Using Grammatical Signals Suitable to Patterns of Idea Developmentchesterberbo7
 
How to Make a Duplicate of Your Odoo 17 Database
How to Make a Duplicate of Your Odoo 17 DatabaseHow to Make a Duplicate of Your Odoo 17 Database
How to Make a Duplicate of Your Odoo 17 DatabaseCeline George
 
week 1 cookery 8 fourth - quarter .pptx
week 1 cookery 8  fourth  -  quarter .pptxweek 1 cookery 8  fourth  -  quarter .pptx
week 1 cookery 8 fourth - quarter .pptxJonalynLegaspi2
 
4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptx4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptxmary850239
 
Team Lead Succeed – Helping you and your team achieve high-performance teamwo...
Team Lead Succeed – Helping you and your team achieve high-performance teamwo...Team Lead Succeed – Helping you and your team achieve high-performance teamwo...
Team Lead Succeed – Helping you and your team achieve high-performance teamwo...Association for Project Management
 
31 ĐỀ THI THỬ VÀO LỚP 10 - TIẾNG ANH - FORM MỚI 2025 - 40 CÂU HỎI - BÙI VĂN V...
31 ĐỀ THI THỬ VÀO LỚP 10 - TIẾNG ANH - FORM MỚI 2025 - 40 CÂU HỎI - BÙI VĂN V...31 ĐỀ THI THỬ VÀO LỚP 10 - TIẾNG ANH - FORM MỚI 2025 - 40 CÂU HỎI - BÙI VĂN V...
31 ĐỀ THI THỬ VÀO LỚP 10 - TIẾNG ANH - FORM MỚI 2025 - 40 CÂU HỎI - BÙI VĂN V...Nguyen Thanh Tu Collection
 
MS4 level being good citizen -imperative- (1) (1).pdf
MS4 level   being good citizen -imperative- (1) (1).pdfMS4 level   being good citizen -imperative- (1) (1).pdf
MS4 level being good citizen -imperative- (1) (1).pdfMr Bounab Samir
 
ClimART Action | eTwinning Project
ClimART Action    |    eTwinning ProjectClimART Action    |    eTwinning Project
ClimART Action | eTwinning Projectjordimapav
 
Concurrency Control in Database Management system
Concurrency Control in Database Management systemConcurrency Control in Database Management system
Concurrency Control in Database Management systemChristalin Nelson
 
Reading and Writing Skills 11 quarter 4 melc 1
Reading and Writing Skills 11 quarter 4 melc 1Reading and Writing Skills 11 quarter 4 melc 1
Reading and Writing Skills 11 quarter 4 melc 1GloryAnnCastre1
 
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)lakshayb543
 
4.11.24 Mass Incarceration and the New Jim Crow.pptx
4.11.24 Mass Incarceration and the New Jim Crow.pptx4.11.24 Mass Incarceration and the New Jim Crow.pptx
4.11.24 Mass Incarceration and the New Jim Crow.pptxmary850239
 
Active Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdfActive Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdfPatidar M
 
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptxQ4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptxlancelewisportillo
 
4.11.24 Poverty and Inequality in America.pptx
4.11.24 Poverty and Inequality in America.pptx4.11.24 Poverty and Inequality in America.pptx
4.11.24 Poverty and Inequality in America.pptxmary850239
 
Scientific Writing :Research Discourse
Scientific  Writing :Research  DiscourseScientific  Writing :Research  Discourse
Scientific Writing :Research DiscourseAnita GoswamiGiri
 
Transaction Management in Database Management System
Transaction Management in Database Management SystemTransaction Management in Database Management System
Transaction Management in Database Management SystemChristalin Nelson
 

Kürzlich hochgeladen (20)

Measures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped dataMeasures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped data
 
Using Grammatical Signals Suitable to Patterns of Idea Development
Using Grammatical Signals Suitable to Patterns of Idea DevelopmentUsing Grammatical Signals Suitable to Patterns of Idea Development
Using Grammatical Signals Suitable to Patterns of Idea Development
 
How to Make a Duplicate of Your Odoo 17 Database
How to Make a Duplicate of Your Odoo 17 DatabaseHow to Make a Duplicate of Your Odoo 17 Database
How to Make a Duplicate of Your Odoo 17 Database
 
week 1 cookery 8 fourth - quarter .pptx
week 1 cookery 8  fourth  -  quarter .pptxweek 1 cookery 8  fourth  -  quarter .pptx
week 1 cookery 8 fourth - quarter .pptx
 
4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptx4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptx
 
Team Lead Succeed – Helping you and your team achieve high-performance teamwo...
Team Lead Succeed – Helping you and your team achieve high-performance teamwo...Team Lead Succeed – Helping you and your team achieve high-performance teamwo...
Team Lead Succeed – Helping you and your team achieve high-performance teamwo...
 
31 ĐỀ THI THỬ VÀO LỚP 10 - TIẾNG ANH - FORM MỚI 2025 - 40 CÂU HỎI - BÙI VĂN V...
31 ĐỀ THI THỬ VÀO LỚP 10 - TIẾNG ANH - FORM MỚI 2025 - 40 CÂU HỎI - BÙI VĂN V...31 ĐỀ THI THỬ VÀO LỚP 10 - TIẾNG ANH - FORM MỚI 2025 - 40 CÂU HỎI - BÙI VĂN V...
31 ĐỀ THI THỬ VÀO LỚP 10 - TIẾNG ANH - FORM MỚI 2025 - 40 CÂU HỎI - BÙI VĂN V...
 
MS4 level being good citizen -imperative- (1) (1).pdf
MS4 level   being good citizen -imperative- (1) (1).pdfMS4 level   being good citizen -imperative- (1) (1).pdf
MS4 level being good citizen -imperative- (1) (1).pdf
 
ClimART Action | eTwinning Project
ClimART Action    |    eTwinning ProjectClimART Action    |    eTwinning Project
ClimART Action | eTwinning Project
 
Concurrency Control in Database Management system
Concurrency Control in Database Management systemConcurrency Control in Database Management system
Concurrency Control in Database Management system
 
Reading and Writing Skills 11 quarter 4 melc 1
Reading and Writing Skills 11 quarter 4 melc 1Reading and Writing Skills 11 quarter 4 melc 1
Reading and Writing Skills 11 quarter 4 melc 1
 
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
 
Paradigm shift in nursing research by RS MEHTA
Paradigm shift in nursing research by RS MEHTAParadigm shift in nursing research by RS MEHTA
Paradigm shift in nursing research by RS MEHTA
 
4.11.24 Mass Incarceration and the New Jim Crow.pptx
4.11.24 Mass Incarceration and the New Jim Crow.pptx4.11.24 Mass Incarceration and the New Jim Crow.pptx
4.11.24 Mass Incarceration and the New Jim Crow.pptx
 
Mattingly "AI & Prompt Design: Large Language Models"
Mattingly "AI & Prompt Design: Large Language Models"Mattingly "AI & Prompt Design: Large Language Models"
Mattingly "AI & Prompt Design: Large Language Models"
 
Active Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdfActive Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdf
 
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptxQ4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
Q4-PPT-Music9_Lesson-1-Romantic-Opera.pptx
 
4.11.24 Poverty and Inequality in America.pptx
4.11.24 Poverty and Inequality in America.pptx4.11.24 Poverty and Inequality in America.pptx
4.11.24 Poverty and Inequality in America.pptx
 
Scientific Writing :Research Discourse
Scientific  Writing :Research  DiscourseScientific  Writing :Research  Discourse
Scientific Writing :Research Discourse
 
Transaction Management in Database Management System
Transaction Management in Database Management SystemTransaction Management in Database Management System
Transaction Management in Database Management System
 

John fernando mesa_alarcon ingles

  • 1. JOHN FERNANDO MESA ALARCON Bogota - 4 April 1977 Marital status: Married Citizenship identification No. 79.960.346 Military book no. 79.960.346 Dtr. 55 Street 181 not 15 04 B - Bogota Phone House: 6 78 58 89 Cellular 310 310 11 06 Johnmeza19@gmail.com JOB PROFILE Professional technician in designs of logistic systems and processing data with excellent capacity for field work, adequate interaction between the used head and excellent management of interpersonal relations. Attitude of service with characteristics of sociability and empathy. Great commercial, administrative management capacity. Decision making. Leadership. Continuous learning. Persistence and guidance based on the achievement of results with permanent disposition to assume challenges and work on computer. With the background and knowledge to: Coordinate, control and maintain the daily operations of distribution centers by monitoring the activities of reception, storage, recruitment and clearance, supported in the information system WMS, BPCS, and under the regulations of the BASC, to ensure that the companies products are delivered under the conditions and at the time agreed with customers, through the integration and coordination of flows of materials and informationobtaining synergies and responding individually to the needs of each client, based on effective, clear, secure operational processes. Manage and assess the human capital as a coordinator or supervisor of call center with small and large business management groups. Not losing, losing and punished portfolio and information of products among others. Management of operational processes related to logistics, planning and coordinating the movement and storage of raw materials, semi-processed or finished products. In addition to seeking the reduction and improvement of both internal and external costs. Internal and external customer service. Portfolio recovery. Handling in telephone systems. Application of methods of inventories. Urban and rural real estate appraisals. Visits field inside and outside of the city for improvement of portfolio or to qualify a consumer as well as the valuation of inventories Develop, maintain, update and implement logistics of L & T to provide stability to the company complying with the policies and strategies of my activities to improve operations internally as well as satisfaction and idealization of customers, based on knowledge themselves and others seeking reducing costs and improving internal and external . Manage and assess human capital management process giving optimal operating, maintaining inventories valued, reliable, further develop applications for the improvement of warehouses.
  • 2. EDUCATION INFORMATION HIGH SCHOOL COLEGIO SALESIANO JUAN DEL RIZZO Technical Bachelor Academic - 1995 COLLEGE UNIVERSIDAD LA GRAN COLOMBIA CIVIL ENGINEERING III SEMESTER (Postponed) - 1998 SENA PROFESSIONAL TECHNICAL DATA PROCESSING VII LEVEL - 2003 SENA PROFESSIONAL TECHNICAL LOGISTICS SYSTEM DESIGN 2006 UNIVERSIDAD MANUELA BELTRAN TECHNICAL PROFESSIONAL IN LAND TRANSPORT Second Semester – present KNOWLEDGE IN: Windows System, Office (Word, Excel, Power Point, Access, Internet). Cobra System, Adci, Disc fixer, WMS, BPCS SUPPLEMENTARY EDUCATION INFORMATION Modern logistics practices in international International Congress on Logistics and conflicts Marketing Universidad Manuela Beltran - 2012 Sena - 2007 International Symposium on Logistics Computing Basic Fundamentals Internet . Strategy Word. Excel .Power Point Unitec - 2012 Sena – 2007 English 1 y 2 English Nivel Let´´s Start Sena – 2012 Sena - 2007 Opportunities working internationally for logistics professionals Marketing and Sales Basics Unitec - 2011 Sena-Covinoc – 2004 Logistics Events and Sound Sena – 2008 Customer Service Sena-Covinoc - 2004 The Logistics Management Objects Receipt and Dispatch Sena – 2008 Sales and Customer Service Sena-Covinoc – 2004 Management of office tools Microsoft Excel Sena - 2008 Etiquette and Protocol Sena-Covinoc- 2003 Computing: Microsoft Word E Internet Sena - 2008 Professional Ethics Sena-Covinoc - 2003 Computing: Microsoft Word y Excel Sena - 2008 Computer Basics Sena - 2002
  • 3. WORK EXPERIENCE ORGANIZACIÓN CORONA DESPACHADORA INTERNACIONAL DE COLOMBIA L & T Bogotá D.C. – Colombia. June 1 - 2010 – July 11 - 2012 Position Held: Logistics Operations Coordinator Functions Performed: Coordinate, monitor and maintain the daily operations of the distribution centers of the Organization by overseeing the receiving, storage, and enlistment office, supported by the WMS information system, BPCS and under the regulations of the BASC, to ensure that companies products are delivered to the conditions and time agreed with customers, by integrating and coordinating the flow of materials and information, obtaining synergies and responding individually to the needs of each customer, based effective operational processes, clear, safe. Managing and evaluating human capital management process giving optimal operating, maintaining inventories valued, reliable, further develop applications for the improvement of warehouses. ALLUS - CODENSA Bogotá D.C. – Colombia. May 16 - 2009 - May 26 – 2010 Position Held: Customer Service Representative. Functions performed: Executive Home Codensa trading portfolio due and to overcome and recover it. Advisory personalized customer service. Care suggestions, complaints and claims related to the company. COMERCIALIZADORA WILFRUT Bogotá D.C. – Colombia. July 2 - 2008 – May 16 - 2009 Position Held: Chief Administrative and Logistics Functions performed: management and control of personnel. Control storage of goods at various stages of receiving, handling and shipping. Inventory management of fruits, vegetables, groceries. Warehouse Assistant. To provision making purchase orders and invoicing. Organization of physical space. Conduct of health and safety regulations. Control the process of distribution, transport and storage of orders. Perform management and supervision of the packaging of the goods to ensure their perfect condition during transport. Manage merchandise returns. Stock management. Inventory of materials and company stationery HIERROS Y ACEROS ATLAS E.U. Bogotá D.C. – Colombia. August 1 - 2008 – September 30 - 2008 Position Held: Assistant logistical and administrative Functions performed: Delivery of materials and steel pipe. Inventory of materials and stationery. Warehouse Assistant. To provision making purchase orders and billing from supplier to end customer. Organization of physical space and the operation of the store. Conduct of health and safety regulations. Control the distribution process orders. Perform management and supervision of the packaging of the goods to ensure their perfect condition during transport. Manage merchandise returns. Control storage of goods at various stages of receiving, handling and shipping. Stock management and inventory carrying COVINOC S.A. Bogotá D.C. – Colombia. September 16 - 1999 – June 6 - 2008 Positions held: Executive negotiation. Advisory pre-judicial. Mosaix call center coordinator. Call center agent mosaix. Collections Advisor. Assistant administrative services. Functions performed: Executive portfolio trading Andean Society. Advisory pre-judicial Movistar portfolio. Coordinator call center collections. Mosaix predictive dialer management. Management and monitoring of call center agents. Portfolio management and control of pre- juridical due and to overcome and recover it. Telephone customer service and personalized. Customer suggestions and complaints. Writing reports in Excel. Control and management of staff. Assistant messaging and inventories. Securities Management, consignments, documents, bids. Advisory visitor.
  • 4. SAESA - COVINOC S.A. Bogotá D.C. – Colombia. April 19 - 1999 – September 15 - 1999 Position Held: Assistant administrative services Functions performed: Assistant messaging. Advisory visitor. Management of securities. Appropriations. Submission of reports. tenders. Photocopying and other management for the department as stationery and other inventories. CONSULTORES NACIONALES ASOCIADOS – CIDES SANTANA Bogotá D.C. – Colombia. March 29 - 1998 – March 31 - 1999 Position Held: Assistant Office Functions performed: Delivery of certificates. diplomas. international postgraduate degrees. Assistant messaging. Submission of reports. tenders. Photocopying Management. Change and record checks. Receiving calls and customer service. Inventory management books and stationery.. PROVEQUIPOS LTDA. Bogotá D.C. – Colombia. February 5 - 1997 – February 23 – 1998 Position Held: Assistant Office Functions performed: Assistant messaging. Report Delivery. Contracts with Ecopetrol. Photocopying Management. Change and record checks. Delivery of building materials in and out of town. Inventory of materials and stationery. Assistant store. WORK REFERENCES WILLIAM FREDY BETANCOURT Head of Operations Bogotá Organización Corona Office Phone: 8 78 90 00 - 313 887 1220 LINNEY ADRIANA ROJAS Director of Service Center Allus - Codensa Office Phone: 2 53 12 55 - 320 471 05 88 WILSON ALFREDO RUIZ Manager Comercializadora Wilfrut Office Phone: 6 71 68 31 - OLGA MARINA RODRIGUEZ Manager Hierros y Aceros Atlas E.U. Office Phone: 7 10 67 22 MARTHA LUCIA MEZA RAMIREZ Manager National Collections COVINOC S.A. Office Phone: 3 42 00 11 CAMILO ROJAS LEON Manager CONSULTORES NACIONALES ASOCIADOS – CIDES SANTANA Office Phone: 6 18 02 24 – 6 18 01 98
  • 5. SANDRA ZEA SANCHEZ Gerente PROVEQUIPOS LTDA. (Empresa Liquidada por concordato – Cambio de Razón Social) PERSONAL REFERENCES  SADE WULLVOR RAMOS ACEVEDO Two of the Technical Colombian Air Force Phone: 3 15 61 89 – 313 430 79 24  YEIMI PULIDO Business Administrator Phone: 375 99 99 ext. 127 – 313 418 07 48  OSCAR ROCHA Civil Engineer Phone: 311 226 06 56  ALBERTO ALARCÓN Sound Engineer Phone: 6 69 44 62 JOHN FERNANDO MESA ALARCÓN C.C. No. 79.960.346 of Bogotá For all legal purposes, certify that the information contained herein is true and verifiable.