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Lessons Learned from
Bootstrapping
                                              @lizprc

A look back at LiquidPlanner’s journey   Liz Pearce, CEO
from inception to profitability
Online Project Management Software
Seattle-based start-up
Founded in 2007
1200+ Corporate Customers
50 Countries
20 People
Profitable and Growing

                                     2
My Background   Lesson: ignorance is bliss
a really great
Two Guys and an Idea
Forming the
Band

Lesson: who you
work with matters
Taking on

a BIG   ,
 Stale,
CROWDED
 Market
Lesson:
Be different
and disrupt
status quo
 Honesty and transparency
Principles                Innovation as differentiator

     are                  Play the long game

Priceless                 Always be learning
                          Priority-based execution


Lesson: it‘s a marathon, not a sprint - do the right thing
Founders, Angels, Advisors – oh my!




Lesson: stay lean, focus on solving a meaningful problem
Going to Market
 Lesson: it’s a lifestyle, not an event
Building a Customer-Focused Organization




  Lesson: the customers are the rock stars (not you)
Building a Customer-Focused Organization
           People      Tools       Repeatable Processes




   Lesson: Be loose with ideas & disciplined in operations.
Product Reinvention
   5 laws
      of                                      Lean Startup
Social Project                                Methodology
Management




  Design                                           Quality
  Obsession                                       Obsession


                                       Image credit Eric Ries / The Lean Startup
Sprint 13
Summer 2008




Ugly baby.
Sprint 38
  Now


Sexy.
Business Model Lessons

1. Make a good product that solves a problem
2. Use a subscription model
3. Price the product so that it makes a profit
4. Make it easy to buy
5. Keep people happy
Hitting Key Milestones
                   and celebrating them with the team
First paid customer
First raving fan
First $100k revenue month
Becoming cash flow positive
First $1M year
Becoming profitable
First $250k revenue month
Best workplaces award
Scaling
     #1 challenge:
    managing growth
Shifting focus from research to growth

Peaceful transition of roles

Investing profits

Evaluating growth funding

Moving & hiring!!
Q&A
      @LiquidPlanner or @lizprc
      facebook.com/LiquidPlanner
      linkedin.com/company/LiquidPlanner

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Lessons Learned from Bootstrapping

  • 1. Lessons Learned from Bootstrapping @lizprc A look back at LiquidPlanner’s journey Liz Pearce, CEO from inception to profitability
  • 2. Online Project Management Software Seattle-based start-up Founded in 2007 1200+ Corporate Customers 50 Countries 20 People Profitable and Growing 2
  • 3. My Background Lesson: ignorance is bliss
  • 4. a really great Two Guys and an Idea
  • 5. Forming the Band Lesson: who you work with matters
  • 6. Taking on a BIG , Stale, CROWDED Market Lesson: Be different and disrupt status quo
  • 7.  Honesty and transparency Principles  Innovation as differentiator are  Play the long game Priceless  Always be learning  Priority-based execution Lesson: it‘s a marathon, not a sprint - do the right thing
  • 8. Founders, Angels, Advisors – oh my! Lesson: stay lean, focus on solving a meaningful problem
  • 9. Going to Market Lesson: it’s a lifestyle, not an event
  • 10. Building a Customer-Focused Organization Lesson: the customers are the rock stars (not you)
  • 11. Building a Customer-Focused Organization People Tools Repeatable Processes Lesson: Be loose with ideas & disciplined in operations.
  • 12. Product Reinvention 5 laws of Lean Startup Social Project Methodology Management Design Quality Obsession Obsession Image credit Eric Ries / The Lean Startup
  • 14. Sprint 38 Now Sexy.
  • 15. Business Model Lessons 1. Make a good product that solves a problem 2. Use a subscription model 3. Price the product so that it makes a profit 4. Make it easy to buy 5. Keep people happy
  • 16. Hitting Key Milestones and celebrating them with the team First paid customer First raving fan First $100k revenue month Becoming cash flow positive First $1M year Becoming profitable First $250k revenue month Best workplaces award
  • 17. Scaling #1 challenge: managing growth Shifting focus from research to growth Peaceful transition of roles Investing profits Evaluating growth funding Moving & hiring!!
  • 18. Q&A @LiquidPlanner or @lizprc facebook.com/LiquidPlanner linkedin.com/company/LiquidPlanner