OSS Delivers For Sabah. MyGOSSCON 2008. Dr. Mingu Jumaan Director, State Computer Service Department, Sabah State Government

1. OSS DELIVERS FOR SABAH : Public Service Administrative Renewals Through OSS Dr. Mingu Hj. Jumaan Director Sabah State Computer Service Department (JPKNS)‏ MALAYSIAN GOVERNMENT OPEN SOURCE SOFTWARE CONFERENCE PUTRAJAYA, MALAYSIA 5 – 6 th November 2008

3. Public Service Administrative Renewals

4. Challenges

5. Critical Success Factors

6. Expectations on OSS Delivery

7. Conclusion OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS

8. SABAH : THE LAND BELOW THE WIND Sitting on the northernmost tip of Borneo, the third largest island in the world

10. Second largest state with the size of 74,000 km squares

11. Sabah State Public Service had started to undergo the process of transformation enabled by IT with the launching of Sabah.Net and EG in September 1997

15. Due to existing constraints; and

16. To align with the Federal initiative on OSS delivery OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS

19. Due to existing constraints and follow suite the Federal initiative on OSS delivery OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS

21. People

22. Technology and Contents OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS

24. Restructure and aligning the government departments/agencies

25. Identify, reengineer and transform existing business processes that need to be automated

26. Identify processes where OSS can deliver OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS

28. Awareness programs

30. Masters vs Salves of technologies OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS

35. OSS ROADSHOW KENINGAU KOTA MARUDU KOTA KINABALU

38. Application Softwares and

40. Open Office OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS

41. OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS FOCUS ON TECHNOLOGY & CONTENT Bring services to the people, not people to the services Make services available “anytime, anywhere, and to anyone” Share Information and knowledge widely Be Transparent One Government – One Access Point

43. On-line portal for the 5 th BIMPEAGA (Orchid Congress and Conference)

44. E-Mail Tracking System (GATS-Tani)

45. KSIT-KPIM Webcal Application System.

46. Mileage Allowance Claim

47. Jabber Instant Message Network Protocol OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS Technology & Contents Implementation

50. Participants more than 600

52. Conducted all over the state

53. 9 more courses to be implemented in 4 branches by Dis 2008 OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS Achievement on OSS Implementation

57. Web Development Using Open Source Applications eg, Mysql, Apache, and PHP

58. OpenOffice installation and usage

59. Results Shown in Analysis Carried Out (May 2008) to respond to Questionnaires by OSCC : OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS Achievement on OSS Implementation

62. Perceived Benefits of OSS

64. Domain Name Server (DNS) server using RedHatv7.2 OS and BINDS

65. Fedora Core 3 as Workstations and Servers OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS Achievement on OSS Implementation

67. Lack of skilled and professional support

68. Compatibility of OSS with hardwares

71. Availability of CIO group as catalyst

72. More IT Training for Staff of Public Service

73. Availability and Reliability of EG content

74. Smart partnership and collaboration with Federal Agencies (Training, guidance, references etc) OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS

76. To ensure availability of acquired/self experts

77. To reduce digital divide

78. To reduce/save cost OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS

82. IT as enabler of the transformation

83. Importance of IT make the renewal process happened

84. Boosted by the introduction of OSS

85. Need to manage OSS to bring full potential to the government OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS

86. THANK YOU