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Building the Social
 Library Online
       Meredith Farkas
   OLA Superconference 2008
Web 1.0: Democratized
Access to Information
Web 2.0: Democratized
    Participation
What is social software?
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
Examples
• Blogs                      • Instant messaging/VoIP/
                               Webconferencing
• RSS
     ...
Characteristics of Social
       Software
Easy Content Creation
     and Sharing
Online Collaboration
Conversations: Distributed
Conversations: Real Time
Capitalizing on the
Wisdom of Crowds
Capitalizing on the
Wisdom of Crowds
Transparency
Transparency
Personalization
Personalization
Portability
What Can Social
Software do for
   Libraries?
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Highlight Collections
Highlight Collections
Highlight Collections
Highlight Collections
Highlight Collections
Highlight Collections
Give the Library a
  Human Face!
Give the Library a
  Human Face!
Provide Services to
  Remote Users
Provide Services to
  Remote Users
Go where your users are
Go where your users are
Go where your users are
Go where your users are
Provide Services Using
  Tools Patrons Use
Provide Services Using
  Tools Patrons Use
Capitalize on the Collective
 Intelligence of our Users
Capitalize on the Collective
 Intelligence of our Users
Capitalize on the Collective
 Intelligence of our Users
Capitalize on the Collective
 Intelligence of our Users
Capitalize on the Collective
 Intelligence of our Users
Strategies for
Implementing Social
     Software
Wikis   Facebook


        Blogs   IM


          RSS
Facebook
Wikis
        Blogs   IM



        RSS
Avoid technolust
Know your users
Understand the culture
   of social tools
Involve staff at all levels
      in planning
Develop a learning
     culture
Develop a risk-tolerant culture
Start small and keep it
        simple
Capitalize on your network
Consider maintenance
  and sustainability
Must be able to integrate
  into staff workflow
Training for staff and
       patrons
Create partnerships
In marketing focus on
   the functionality
Be agile
Time must be devoted to all this
Questions?
         Meredith Farkas
     mgfarkas(at)gmail.com
        AIM: librarianmer
meredith.wolfwater.com/wordpress
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Building the Social Library Online - OLA Superconference

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Building the Social Library Online - OLA Superconference

  1. 1. Building the Social Library Online Meredith Farkas OLA Superconference 2008
  2. 2. Web 1.0: Democratized Access to Information
  3. 3. Web 2.0: Democratized Participation
  4. 4. What is social software?
  5. 5. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions:
  6. 6. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions: 1. It allows people to communicate, collaborate and build community online
  7. 7. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions: 1. It allows people to communicate, collaborate and build community online 2. It can be syndicated, shared, reused or remixed, or it facilitates syndication
  8. 8. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions: 1. It allows people to communicate, collaborate and build community online 2. It can be syndicated, shared, reused or remixed, or it facilitates syndication 3. It allows people to easily learn from and capitalize on the behavior or knowledge of others
  9. 9. Examples • Blogs • Instant messaging/VoIP/ Webconferencing • RSS • Podcasting • Wikis • Video blogging/screencasting • Social networking sites • Multi-user virtual (MySpace/Facebook, etc.) environments and games • Social bookmarking sites • Other online communities
  10. 10. Characteristics of Social Software
  11. 11. Easy Content Creation and Sharing
  12. 12. Online Collaboration
  13. 13. Conversations: Distributed
  14. 14. Conversations: Real Time
  15. 15. Capitalizing on the Wisdom of Crowds
  16. 16. Capitalizing on the Wisdom of Crowds
  17. 17. Transparency
  18. 18. Transparency
  19. 19. Personalization
  20. 20. Personalization
  21. 21. Portability
  22. 22. What Can Social Software do for Libraries?
  23. 23. Disseminate Information
  24. 24. Disseminate Information
  25. 25. Disseminate Information
  26. 26. Disseminate Information
  27. 27. Disseminate Information
  28. 28. Get Feedback! Start a Conversation!
  29. 29. Get Feedback! Start a Conversation!
  30. 30. Get Feedback! Start a Conversation!
  31. 31. Get Feedback! Start a Conversation!
  32. 32. Highlight Collections
  33. 33. Highlight Collections
  34. 34. Highlight Collections
  35. 35. Highlight Collections
  36. 36. Highlight Collections
  37. 37. Highlight Collections
  38. 38. Give the Library a Human Face!
  39. 39. Give the Library a Human Face!
  40. 40. Provide Services to Remote Users
  41. 41. Provide Services to Remote Users
  42. 42. Go where your users are
  43. 43. Go where your users are
  44. 44. Go where your users are
  45. 45. Go where your users are
  46. 46. Provide Services Using Tools Patrons Use
  47. 47. Provide Services Using Tools Patrons Use
  48. 48. Capitalize on the Collective Intelligence of our Users
  49. 49. Capitalize on the Collective Intelligence of our Users
  50. 50. Capitalize on the Collective Intelligence of our Users
  51. 51. Capitalize on the Collective Intelligence of our Users
  52. 52. Capitalize on the Collective Intelligence of our Users
  53. 53. Strategies for Implementing Social Software
  54. 54. Wikis Facebook Blogs IM RSS
  55. 55. Facebook Wikis Blogs IM RSS
  56. 56. Avoid technolust
  57. 57. Know your users
  58. 58. Understand the culture of social tools
  59. 59. Involve staff at all levels in planning
  60. 60. Develop a learning culture
  61. 61. Develop a risk-tolerant culture
  62. 62. Start small and keep it simple
  63. 63. Capitalize on your network
  64. 64. Consider maintenance and sustainability
  65. 65. Must be able to integrate into staff workflow
  66. 66. Training for staff and patrons
  67. 67. Create partnerships
  68. 68. In marketing focus on the functionality
  69. 69. Be agile
  70. 70. Time must be devoted to all this
  71. 71. Questions? Meredith Farkas mgfarkas(at)gmail.com AIM: librarianmer meredith.wolfwater.com/wordpress

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