Social TV: How to create connected media experiences

Planning-ness
Planning-nessDigital Product Strategy Lead um Planning-ness
Henry Holtzman
Information Ecology
MIT Media Lab
Planning-ness 2013 (5/9)
My Goals for the afternoon
Think provocatively about TV and share those thoughts
Illustrate what tech can and is doing to redefine TV
Have a new idea for a TV related product or service
Learn something new
Have fun
Future of Television
Does Television have a
Future?
What is Television?
Television...
Set
Hardware becomes commodity item. Hard to
differentiate.
Show
Transforms to apps, and then to experiences. Still TV?
Channel
Dead. Face it.
Industry
People will always seek entertainment and diversion,
but they could do without “television.”
Ask the people...
It just works.
It turns on instantly.
Others will have watched the same thing I watch.
It’s episodic; structured.
It’s not demanding.
Things I think about...
Broadcast
seems outmoded, but there is magic in local
community
Synchronicity
There is no going back once you’ve owned a PVR, so
why do people still act like TV shows will continue to
have a time slot?
Two Screens
People don’t just watch TV; they do something else at
the same time, so...
we develop apps for their second device, in order to
monopolize their attention.
But didn’t they want to do something of their own
choosing?
If the content is not engaging, shouldn’t we work on
that, rather than distracting the viewer from the main
theme?
Abundance
More Choices
More Places
More Interactivity
More Pixels
What about “Smart” TV?
Magazines on tablets offer some lessons
Newspapers and magazines are becoming apps.
USA Today
New York Times
Popular Mechanics
Sports Illustrated
Sports Illustrated
Magazines as Apps
Popular Mechanics
Magazines as Apps
TV App Evolution
V1: Apps are widgets: augment shows with
information resources.
V2 (Current): In addition to widgets, apps add Internet
distribution channels.
V3 (Future): Premium content migrates out of channels
and into the app store.
Super Pac App
Dan Siegel, MIT Sloan 2012
Jennifer Hollett, Harvard Kennedy School 2012
SUPER PAC APP:
BRINGING TRANSPARENCY WITHIN EARSHOT
18
Social TV: How to create connected media experiences
20
21
OUR THREE TECHNOLOGIES
1 Audio fingerprinting
2 Web crawler
3 Content aggregation system
WEB CRAWLER1
Super PAC YouTube videos
Technology provided by our partner, TuneSat
Our database of ads
AUDIO FINGERPRINTING2
!
!
Super PAC ad
Technology provided by our partner, TuneSat
Our database of ads
OUR DATABASE—SOME MORE DETAILS
Current number of registered Super PACs: 534
…that have raised >$1M: 23
# of ads aired in general presidential campaign 2008: 782,782
# paid for by outside interest groups: 62,623 (8%)
Est. # of political ads produced in 2008: 15k-40k
Est. for 2012: 18k-46k
Est. # of ads to be produced by Super PACs in 2012: 9k-23k
Sources: “About $2.6 Billion Spent on Political Ads in 2008,” The New York Times, December 2008; “University of Wisconsin Advertising Project:
Political Advertising in 2008,” March 2010; “Analyst Sees 2012 Political Ad Spending Handily Exceeding 2008 Levels,” Hollywood Reporter, October
2011; OpenSecrets.org database, accessed May 2012; internal analysis
CONTENT AGGREGATION SYSTEM3
• Super PAC data available from
the Federal Election Commission,
updated daily
• Plug into third party APIs
• On-going discussions with
PolitiFact to access/license their
proprietary data
BUSINESS PLAN OUTLINE—CONSIDERATIONS
Option Considerations Conclusion
Advertising Risks neutrality; hard to
manage “church and state”
separation
Charge for app purchase Lowers adoption and
usage
Create and charge for
premium offering
Unclear what this would
be; strains focus on core
product
Sell user data to news
outlets, advertisers,
campaigns
Severely risks neutrality
Grant-funded and focus on
user adoption
We have to make money
eventually…
28
29
30
31
32
33
34
35
36
37
38
39
40
Social TV: How to create connected media experiences
NeXtream bridges the lean forward and lean back
experience, inferring information from passive
users and acquiring information from active users
to enhance the overall experience.
Lean Forward
Social
Media
Personal
Media
Sit Back
NeXtream explores the experience of
replacing a corporate television
network with a social network.
Comment
asynchronously on
content
Bookmark &
Favorite Clips are
shared with friends
See what your
friends are watching
Feed of your friends’
video watching
habits
Social Network Features
Larger Community
Top YouTube Videos, Digg, etc.
Social Network
Facebook, Twitter, etc.
User
Thumbs Up/Down
Viewed Clips
Favorites
Nextream builds your channels via a
series of steps: larger community, social
network, and each user.
Social TV: How to create connected media experiences
Reinven&ng	
  TV	
  Commercials
Derek	
  Ham,	
  Seema	
  Prem
Social TV: How to create connected media experiences
With	
  Virtual	
  Shopping
Virtual	
  Groceries
Live	
  Data
With	
  Virtual	
  Shopping
Virtual	
  Shopping	
  Cart
Place	
  your	
  groceries	
  in	
  the	
  cart	
  
and	
  pick	
  them	
  up	
  at	
  your	
  local	
  
Grocery	
  Store.
Virtual	
  TVl
In	
  the	
  Game	
  the	
  TV	
  Program	
  con@nues
At	
  any	
  @me,	
  toggle	
  between	
  your	
  virtual	
  TV	
  
and	
  Full	
  Screen	
  experience	
  .	
  Either	
  way	
  
you’ll	
  never	
  miss	
  a	
  beat.
Program	
  Linked	
  Avatars
In	
  the	
  Game	
  the	
  TV	
  Program	
  con@nues
Look!	
  It’s	
  Oscar	
  and	
  Kevin!	
  
Are	
  we	
  in	
  Scranton,	
  PA?
In	
  the	
  Game	
  the	
  TV	
  Program	
  con@nues
Virtual	
  Store	
  Monitors
Or	
  stream	
  tradi@onal	
  adver@sements
Virtual	
  Store	
  Monitors
There	
  are	
  a	
  whole	
  assortment	
  of	
  add-­‐ons
Keep	
  a	
  Shopping	
  List
Get	
  Specials	
  and	
  Discounts
Customize	
  SeBngs
Connect	
  on	
  Facebook
Connect	
  to	
  the	
  Web
Commercial	
  BreakTV	
  Program Virtual	
  World
(Environment)
	
  Cont.	
  TV	
  
Program
Product	
  
Shopping
Product	
  
Adver&sement
Virtual	
  
Cart
Virtual	
  
Items
In	
  Game	
  Display	
  
Screens
Program	
  Linked	
  
Avatars
In	
  Game	
  Display	
  
Screens Virtual	
  
TV
Virtual	
  
assistant
Social	
  
Connec&vity
Virtual	
  
Games
Recipe	
  
Sharing
Coupon	
  
Sharing
Seasonal
Themed	
  
Environments
TV	
  Program	
  
Specific
Loca@on	
  
Based
Connect	
  with	
  Friends	
  and	
  Family	
  via	
  Facebook!
Play	
  Games,	
  Share	
  Recipes,	
  or	
  Pass	
  along	
  Coupons.
Get	
  great	
  advice	
  with	
  a	
  personal	
  shopping	
  assistant.
Get	
  great	
  advice	
  with	
  a	
  personal	
  shopping	
  assistant.
Highlighted	
  Healthy	
  Choices
Gather friends.
Invade bar.
Take over TV.
Takeover TV heralds a new era of bar patronage where you and your
like-minded friends are in charge of the screens.
Public locations gain identity through crowd personality and demeanor.
TakeoverTV
Social TV: How to create connected media experiences
Social TV: How to create connected media experiences
Social TV: How to create connected media experiences
Social TV: How to create connected media experiences
DIALTV
YOUR CHANNELS
DialTV is a radically simplified television viewing and discovery system, as easy to use as an old-
fashioned TV dial. Anticipating the day when all content will be available on-demand, DialTV replaces
traditional “network” channels with personalized and community channels. The goal is to seamlessly combine
the best of a passive “lean back” experience, a sense of shared community viewing, and a content discovery
system tailored to each viewerʼs interests. A key component of the system is a simple tangible user interface,
modeled after a 1970s CRT television dial. The top dial selects the channel (1-10) and the bottom toggles
Cam View: Request Details
Cam View: Shooting
Two-Way System
mock-up
Camera controls:
If Requester wants to
pan the camera, arrows
will flash
Chat:
Requester can send
interview questions
World	
  TV
“The	
  whole	
  world	
  within	
  your	
  reach”
Social TV: How to create connected media experiences
C O M M E N T V
Mark
I can believe he said that... Where does this
come from? I am a little bit lost
Kendra
This argument comes from long ago, at the begining of this season
he was arguing with Wilson for the same thing. See the link
S7 - E2
C O M M E N T V Log In | Register
Comment Now! POST!
Social TV: How to create connected media experiences
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Social TV: How to create connected media experiences

  • 1. Henry Holtzman Information Ecology MIT Media Lab Planning-ness 2013 (5/9)
  • 2. My Goals for the afternoon Think provocatively about TV and share those thoughts Illustrate what tech can and is doing to redefine TV Have a new idea for a TV related product or service Learn something new Have fun
  • 6. Television... Set Hardware becomes commodity item. Hard to differentiate. Show Transforms to apps, and then to experiences. Still TV? Channel Dead. Face it. Industry People will always seek entertainment and diversion, but they could do without “television.”
  • 7. Ask the people... It just works. It turns on instantly. Others will have watched the same thing I watch. It’s episodic; structured. It’s not demanding.
  • 8. Things I think about... Broadcast seems outmoded, but there is magic in local community Synchronicity There is no going back once you’ve owned a PVR, so why do people still act like TV shows will continue to have a time slot?
  • 9. Two Screens People don’t just watch TV; they do something else at the same time, so... we develop apps for their second device, in order to monopolize their attention. But didn’t they want to do something of their own choosing? If the content is not engaging, shouldn’t we work on that, rather than distracting the viewer from the main theme?
  • 10. Abundance More Choices More Places More Interactivity More Pixels
  • 11. What about “Smart” TV? Magazines on tablets offer some lessons
  • 12. Newspapers and magazines are becoming apps. USA Today New York Times Popular Mechanics Sports Illustrated
  • 15. TV App Evolution V1: Apps are widgets: augment shows with information resources. V2 (Current): In addition to widgets, apps add Internet distribution channels. V3 (Future): Premium content migrates out of channels and into the app store.
  • 17. Dan Siegel, MIT Sloan 2012 Jennifer Hollett, Harvard Kennedy School 2012 SUPER PAC APP: BRINGING TRANSPARENCY WITHIN EARSHOT
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  • 22. OUR THREE TECHNOLOGIES 1 Audio fingerprinting 2 Web crawler 3 Content aggregation system
  • 23. WEB CRAWLER1 Super PAC YouTube videos Technology provided by our partner, TuneSat Our database of ads
  • 24. AUDIO FINGERPRINTING2 ! ! Super PAC ad Technology provided by our partner, TuneSat Our database of ads
  • 25. OUR DATABASE—SOME MORE DETAILS Current number of registered Super PACs: 534 …that have raised >$1M: 23 # of ads aired in general presidential campaign 2008: 782,782 # paid for by outside interest groups: 62,623 (8%) Est. # of political ads produced in 2008: 15k-40k Est. for 2012: 18k-46k Est. # of ads to be produced by Super PACs in 2012: 9k-23k Sources: “About $2.6 Billion Spent on Political Ads in 2008,” The New York Times, December 2008; “University of Wisconsin Advertising Project: Political Advertising in 2008,” March 2010; “Analyst Sees 2012 Political Ad Spending Handily Exceeding 2008 Levels,” Hollywood Reporter, October 2011; OpenSecrets.org database, accessed May 2012; internal analysis
  • 26. CONTENT AGGREGATION SYSTEM3 • Super PAC data available from the Federal Election Commission, updated daily • Plug into third party APIs • On-going discussions with PolitiFact to access/license their proprietary data
  • 27. BUSINESS PLAN OUTLINE—CONSIDERATIONS Option Considerations Conclusion Advertising Risks neutrality; hard to manage “church and state” separation Charge for app purchase Lowers adoption and usage Create and charge for premium offering Unclear what this would be; strains focus on core product Sell user data to news outlets, advertisers, campaigns Severely risks neutrality Grant-funded and focus on user adoption We have to make money eventually…
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  • 42. NeXtream bridges the lean forward and lean back experience, inferring information from passive users and acquiring information from active users to enhance the overall experience. Lean Forward Social Media Personal Media Sit Back
  • 43. NeXtream explores the experience of replacing a corporate television network with a social network.
  • 44. Comment asynchronously on content Bookmark & Favorite Clips are shared with friends See what your friends are watching Feed of your friends’ video watching habits Social Network Features
  • 45. Larger Community Top YouTube Videos, Digg, etc. Social Network Facebook, Twitter, etc. User Thumbs Up/Down Viewed Clips Favorites Nextream builds your channels via a series of steps: larger community, social network, and each user.
  • 47. Reinven&ng  TV  Commercials Derek  Ham,  Seema  Prem
  • 51. With  Virtual  Shopping Virtual  Shopping  Cart Place  your  groceries  in  the  cart   and  pick  them  up  at  your  local   Grocery  Store.
  • 52. Virtual  TVl In  the  Game  the  TV  Program  con@nues At  any  @me,  toggle  between  your  virtual  TV   and  Full  Screen  experience  .  Either  way   you’ll  never  miss  a  beat.
  • 53. Program  Linked  Avatars In  the  Game  the  TV  Program  con@nues Look!  It’s  Oscar  and  Kevin!   Are  we  in  Scranton,  PA?
  • 54. In  the  Game  the  TV  Program  con@nues Virtual  Store  Monitors
  • 55. Or  stream  tradi@onal  adver@sements Virtual  Store  Monitors
  • 56. There  are  a  whole  assortment  of  add-­‐ons Keep  a  Shopping  List Get  Specials  and  Discounts Customize  SeBngs Connect  on  Facebook Connect  to  the  Web
  • 57. Commercial  BreakTV  Program Virtual  World (Environment)  Cont.  TV   Program Product   Shopping Product   Adver&sement Virtual   Cart Virtual   Items In  Game  Display   Screens Program  Linked   Avatars In  Game  Display   Screens Virtual   TV Virtual   assistant Social   Connec&vity Virtual   Games Recipe   Sharing Coupon   Sharing Seasonal Themed   Environments TV  Program   Specific Loca@on   Based
  • 58. Connect  with  Friends  and  Family  via  Facebook! Play  Games,  Share  Recipes,  or  Pass  along  Coupons.
  • 59. Get  great  advice  with  a  personal  shopping  assistant.
  • 60. Get  great  advice  with  a  personal  shopping  assistant. Highlighted  Healthy  Choices
  • 61. Gather friends. Invade bar. Take over TV. Takeover TV heralds a new era of bar patronage where you and your like-minded friends are in charge of the screens. Public locations gain identity through crowd personality and demeanor.
  • 67. DIALTV YOUR CHANNELS DialTV is a radically simplified television viewing and discovery system, as easy to use as an old- fashioned TV dial. Anticipating the day when all content will be available on-demand, DialTV replaces traditional “network” channels with personalized and community channels. The goal is to seamlessly combine the best of a passive “lean back” experience, a sense of shared community viewing, and a content discovery system tailored to each viewerʼs interests. A key component of the system is a simple tangible user interface, modeled after a 1970s CRT television dial. The top dial selects the channel (1-10) and the bottom toggles
  • 68. Cam View: Request Details
  • 69. Cam View: Shooting Two-Way System mock-up Camera controls: If Requester wants to pan the camera, arrows will flash Chat: Requester can send interview questions
  • 70. World  TV “The  whole  world  within  your  reach”
  • 72. C O M M E N T V Mark I can believe he said that... Where does this come from? I am a little bit lost Kendra This argument comes from long ago, at the begining of this season he was arguing with Wilson for the same thing. See the link S7 - E2 C O M M E N T V Log In | Register Comment Now! POST!