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1 of 37
Thurs, 12th October 2017, 12-1 PM, Sydney
Ways to participate:
• Q&A Box - comment, whinge & opinions
• Twitter Backchannel - @lrncafe #ContentCuration
Knowledge
Sharing
Better Practices
Experienced
Panel
Content Curation for Learning –
Beyond the Basics
2
Introductions
Activate Learning Solutions
Adslot
APA Group
Apria Healthcare
Blackboard Pty Ltd
BNZ
Capgemini
CBA
CCA
Chartered Accountants
ANZ
Churches of Christ in
Queensland
Citizens Advice
Coca-Cola amatil
Cochlear
Converjez
Dara-Oak Academic
Community
Department of Education
e3Learning
Efic
EY
Gai Reddin
GPC Asia Pacific
Health Infrastrcture
IAG
IECL
IP Australia
kineo
King & Wood Mallesons
Macquarie
Paul Boicovitis
Global Learning Senior
Content Curator
Telstra
Tim Dodd
Education Editor
Australian Financial Review
Jeevan Joshi
Producer & Founder
CapabilityCafé /LearningCafe
Consultant - LearnD
MEndocino County Office of Education
Nationwide Insurance
new york institute of technology
News Corp (News Xtend)
Nous
NSW Department of Education
Optus
Pacific National
Pemex
Pernod Ricard
Pernod Ricard Winemakers
Personalised Learning Solutions
Qantas
QBE
Qudos Bank
Queensland Urban Utilities
RFDS
Siemens Pte Ltd
simPRO
Skillsoft
Suncorp
Sydney Water
Taronga Conservation Society
Australia
TCGRx
Telstra
Thiess
Transport Accident Commission
usaa
UST
Westpac
130+ 70+
Registrations Organisations
Thought
Leadership
Webinar
Discussions
UnConference
Blog
Magazine
Coffee
Catch Ups
Capability
Building
Workshops Community of
Professionals
with a focus on
implementing ideas
Building
Capability
4
4
Thurs. 2nd November ,12pm AEST
Register: http://bit.ly/cc2ndNov
The Science of Defining Future
Capabilities for the Organisation
5
CapabilityCafe UnConference
Network with 200+
professionals
including Capability
Managers,
Workforce
Planners, HR, L&D,
Strategy &
Business Partners
UnConference
+
Exhibition
Curated Sessions
by Leading
Industry
Practitioners
Meet the industry
experts offering
innovative
solutions
22nd February 2018,
Sydney
VENUE
Aerial UTS Function
Centre, Sydney
Innovative
&
Proven
UnConference
Format
Limited to 150 seats only. Early Bird Passes Available @ 550 + GST
Register: http://www.capabilitycafe.com.au/events
6
Date & Time: Thursday, 30th November 8:30 am– 4.30 pm
Cost: $400 + GST
Location: Sydney
Register: http://bit.ly/LcCCwrkshp
Content Curation for Learning
1 day workshop
JEEVAN JOSHI
Producer at LearningCafe & CapabilityCafe
7
Volume of Information is Increasing
Half Life of
Knowledge
Decreasing
Complexity
Increasing
Fewer
Employees
Transient
Workforce
Knowledge
Work
Increasing
More Learning
Quantity &
Frequency
8
Disruption
of
Business
Model
Proactive
& Rapid
Learning
Others ?
9
• Content Curation is a new addition
to L&D skill set. Not included in
L&D education.
• LMS platforms are only now
adding content curation abilities
• Coursera or attend 1 day
LearningCafe course.
10
Down from
89%
In 2016
• Signs of disillusionment after hype
?
• Outsourcing should be considers
11
• Content Curation is a new addition
to L&D skill set.
• Not included in the L&D education
• Coursera or attend 1 day
LearningCafe course.
12
• Business requirements & priorities
which may change every week
• Needs personalisation
13
• Need a platform
where this is easy.
Does your LMS
make it possible.
• Easily done by
Google Analytics
Case Study
Jeevan’s Curated Weekly Business Podcasts
14
Subscribe - http://bit.ly/jjpodcasts
15
Stage 1- Build
• Develop curation process
• Start community
• Set up tech
Stage 2 -Grow
• Higher volumes
• More automation
Stage 3 – Scale
?
Aggregation Podcast Apps /30 Nos + RSS / 50 no's +Automated using AI
Selection Manual 50% automated 50
Manual
80% automated 20%
manual to find outliers
Contextualisation Manual Mostly manual.
Crowdsourcing,
Editorial team of SMEs
Sharing LinkedIn, Newsletter,
twitter
+ web site
100 subscribers
1000 subscribers
Known brand
?
Stage 1 – Build
16
Aggregation Selection Contextualise Share
Courses
Blogs
Internal
Social
Media
Curation
Pick best
content
Add knowledge,
comments, tags
Find, organise
content
Business & Learning
Needs
45 + Podcasts
Established +
Independent
Harvard
NPR (3)
ABC (3)
Wharton
Fin Times (4)
99% Invisible
BBC
McKinsey
Machine Human Human Machine
Aggregation
17
Criteria
- Credibility and history
- Original Content
- Evidence or research
based
- Outliers and balanced
view
- In depth treatment –
At least 15 mins
podcast
Technology – 75%
Human – 25%
Overcast
SoundCloud
iTunes
Selection
18
Listen to 30 plus
podcasts per week
Shortlist 9
Select 5
10 hours per
week
Listen again
• Value
• Engagement
• Topical
• Needs at least a
3.5 rating
Contextualise
19
Rating
Own
assessment
Audience
Easy
access
Share
20
Phase 1 - Implemented
LinkedIn
Emailer
Facebook
Phase 2 – In progress
Twitter
Web Site
Phase 3 - Plan
Podcast (about
podcasts)
May need a mix of approaches
IT Skills
Generic Management
Business Priorities
Specialised Knowledge
Aggregate information &
knowledge on internet
Information based on key
words and roles
Content Context
Approach
Automate
Humanise
Generic Specific
Curated Content
Vendors
Skillsoft, Lynda, Degreed
etc
RSS Feed to intranet
Internal Content
Curation using
SMEs, Editors etc
Personalised
Automated Feeds
$$$
$ $
$$$$
Your current tech
could give you a big
win
$
Integrate with intranet
for quick win
Great for generic
content but wont
provide for specific
needs
Can provide real
value add or can be
waste of money on
how it is set up
PAUL BOICOVITIS
22
Global Learning Senior Content Curator at Telstra
My 7 lessons for
drinking from the fire
hose
Contextualise
23
24
25
26
Lessons Learnt
27
Know why you’re curating
Know where you’re curating
Know what you’re curating
Inform your audience
Engage your audience
Be prepared to Create
Empower your learners
TIM DODD
28
Education Editor at Australian Financial Review
Where do journalists get information from?
•Know what’s happening
•Read/watch the news
•Social media
•Wire stories
•Unsolicited information (emails/phone
calls)
•Interviews
•Direct observation
•Other people’s research
•Our own research
What information do we look for?
•Things which people don’t know
•Things that people don’t want you
to know
•New ways of thinking about what
we know
•Joining the dots
•Synthesis
•To effectively present new
information we give it context
within what is already known
31
How do we structure
a news story?
Simplest form
•Who?
•What?
•Why?
•When?
•Where? More sophisticated
•What happened?
•Why is it important?
•What is the context?
•What is the reaction?
•What happens next?
32
Makeitcompelling
Tell a story....
•Unfold information in a logical
order
•Tread the fine line between
simple and simplistic
•Use examples where it helps to
grasp a concept
•Above all – clarity Make it ‘sticky’
•Stir emotions
•Sympathy, outrage, wonder,
envy
•Utilise self interest
•Pique curiosity
Curate vs Create
Curation
•Web ‘rip off’ stories
•‘Rewrite’ stories
•Straightforward ‘fact only’
stories
Creation
•Investigative journalism
•Long-form journalism
•Column writing
Comparing Journalism and L&D
Parallels
• Aim to impart
information which
people will retain
• Tell it simple, time
is valuable
• Focus on the most
important
• Challenge of
condensing many
sources
Differences
• L&D is usually
more complex and
detailed
• L&D goes further,
e.g. aims to
change behaviour
• L&D works from
the existing corpus
of knowledge
• The best
journalism aims to
tell something new
within the context
of what is already
known
Thank you
tim.dodd@afr.com.au (until Oct 20)
@TimDoddAFR
www.learningcafe.com.au
lrncafe
http://bit.ly/lcafefb
blogs
learning conversations
free resources
workshops
UnConference 2018
Sydney Melbourne
Webinar recording, ebooks, L&D frameworks
Building Effective Employee Social Networks
36
Ideas@work Collaborations
Next Steps
Join Special
Interest
Community
Attend Workshops
Attend
UnConference
Melbourne
Brisbane
LearningCafe
LinkedIn Subgroup
Register interest
www.learningcafe.com.au
Register interest
www.learningcafe.com.au
Or send us an email - enquiry@learningcafe.com.au
37

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Content Curation for Learning – Beyond the Basics

  • 1. Thurs, 12th October 2017, 12-1 PM, Sydney Ways to participate: • Q&A Box - comment, whinge & opinions • Twitter Backchannel - @lrncafe #ContentCuration Knowledge Sharing Better Practices Experienced Panel Content Curation for Learning – Beyond the Basics
  • 2. 2 Introductions Activate Learning Solutions Adslot APA Group Apria Healthcare Blackboard Pty Ltd BNZ Capgemini CBA CCA Chartered Accountants ANZ Churches of Christ in Queensland Citizens Advice Coca-Cola amatil Cochlear Converjez Dara-Oak Academic Community Department of Education e3Learning Efic EY Gai Reddin GPC Asia Pacific Health Infrastrcture IAG IECL IP Australia kineo King & Wood Mallesons Macquarie Paul Boicovitis Global Learning Senior Content Curator Telstra Tim Dodd Education Editor Australian Financial Review Jeevan Joshi Producer & Founder CapabilityCafé /LearningCafe Consultant - LearnD MEndocino County Office of Education Nationwide Insurance new york institute of technology News Corp (News Xtend) Nous NSW Department of Education Optus Pacific National Pemex Pernod Ricard Pernod Ricard Winemakers Personalised Learning Solutions Qantas QBE Qudos Bank Queensland Urban Utilities RFDS Siemens Pte Ltd simPRO Skillsoft Suncorp Sydney Water Taronga Conservation Society Australia TCGRx Telstra Thiess Transport Accident Commission usaa UST Westpac 130+ 70+ Registrations Organisations
  • 4. 4 Thurs. 2nd November ,12pm AEST Register: http://bit.ly/cc2ndNov The Science of Defining Future Capabilities for the Organisation
  • 5. 5 CapabilityCafe UnConference Network with 200+ professionals including Capability Managers, Workforce Planners, HR, L&D, Strategy & Business Partners UnConference + Exhibition Curated Sessions by Leading Industry Practitioners Meet the industry experts offering innovative solutions 22nd February 2018, Sydney VENUE Aerial UTS Function Centre, Sydney Innovative & Proven UnConference Format Limited to 150 seats only. Early Bird Passes Available @ 550 + GST Register: http://www.capabilitycafe.com.au/events
  • 6. 6 Date & Time: Thursday, 30th November 8:30 am– 4.30 pm Cost: $400 + GST Location: Sydney Register: http://bit.ly/LcCCwrkshp Content Curation for Learning 1 day workshop
  • 7. JEEVAN JOSHI Producer at LearningCafe & CapabilityCafe 7
  • 8. Volume of Information is Increasing Half Life of Knowledge Decreasing Complexity Increasing Fewer Employees Transient Workforce Knowledge Work Increasing More Learning Quantity & Frequency 8 Disruption of Business Model Proactive & Rapid Learning Others ?
  • 9. 9 • Content Curation is a new addition to L&D skill set. Not included in L&D education. • LMS platforms are only now adding content curation abilities • Coursera or attend 1 day LearningCafe course.
  • 10. 10 Down from 89% In 2016 • Signs of disillusionment after hype ? • Outsourcing should be considers
  • 11. 11 • Content Curation is a new addition to L&D skill set. • Not included in the L&D education • Coursera or attend 1 day LearningCafe course.
  • 12. 12 • Business requirements & priorities which may change every week • Needs personalisation
  • 13. 13 • Need a platform where this is easy. Does your LMS make it possible. • Easily done by Google Analytics
  • 14. Case Study Jeevan’s Curated Weekly Business Podcasts 14 Subscribe - http://bit.ly/jjpodcasts
  • 15. 15 Stage 1- Build • Develop curation process • Start community • Set up tech Stage 2 -Grow • Higher volumes • More automation Stage 3 – Scale ? Aggregation Podcast Apps /30 Nos + RSS / 50 no's +Automated using AI Selection Manual 50% automated 50 Manual 80% automated 20% manual to find outliers Contextualisation Manual Mostly manual. Crowdsourcing, Editorial team of SMEs Sharing LinkedIn, Newsletter, twitter + web site 100 subscribers 1000 subscribers Known brand ?
  • 16. Stage 1 – Build 16 Aggregation Selection Contextualise Share Courses Blogs Internal Social Media Curation Pick best content Add knowledge, comments, tags Find, organise content Business & Learning Needs 45 + Podcasts Established + Independent Harvard NPR (3) ABC (3) Wharton Fin Times (4) 99% Invisible BBC McKinsey Machine Human Human Machine
  • 17. Aggregation 17 Criteria - Credibility and history - Original Content - Evidence or research based - Outliers and balanced view - In depth treatment – At least 15 mins podcast Technology – 75% Human – 25% Overcast SoundCloud iTunes
  • 18. Selection 18 Listen to 30 plus podcasts per week Shortlist 9 Select 5 10 hours per week Listen again • Value • Engagement • Topical • Needs at least a 3.5 rating
  • 20. Share 20 Phase 1 - Implemented LinkedIn Emailer Facebook Phase 2 – In progress Twitter Web Site Phase 3 - Plan Podcast (about podcasts)
  • 21. May need a mix of approaches IT Skills Generic Management Business Priorities Specialised Knowledge Aggregate information & knowledge on internet Information based on key words and roles Content Context Approach Automate Humanise Generic Specific Curated Content Vendors Skillsoft, Lynda, Degreed etc RSS Feed to intranet Internal Content Curation using SMEs, Editors etc Personalised Automated Feeds $$$ $ $ $$$$ Your current tech could give you a big win $ Integrate with intranet for quick win Great for generic content but wont provide for specific needs Can provide real value add or can be waste of money on how it is set up
  • 22. PAUL BOICOVITIS 22 Global Learning Senior Content Curator at Telstra My 7 lessons for drinking from the fire hose
  • 24. 24
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  • 26. 26
  • 27. Lessons Learnt 27 Know why you’re curating Know where you’re curating Know what you’re curating Inform your audience Engage your audience Be prepared to Create Empower your learners
  • 28. TIM DODD 28 Education Editor at Australian Financial Review
  • 29. Where do journalists get information from? •Know what’s happening •Read/watch the news •Social media •Wire stories •Unsolicited information (emails/phone calls) •Interviews •Direct observation •Other people’s research •Our own research
  • 30. What information do we look for? •Things which people don’t know •Things that people don’t want you to know •New ways of thinking about what we know •Joining the dots •Synthesis •To effectively present new information we give it context within what is already known
  • 31. 31 How do we structure a news story? Simplest form •Who? •What? •Why? •When? •Where? More sophisticated •What happened? •Why is it important? •What is the context? •What is the reaction? •What happens next?
  • 32. 32 Makeitcompelling Tell a story.... •Unfold information in a logical order •Tread the fine line between simple and simplistic •Use examples where it helps to grasp a concept •Above all – clarity Make it ‘sticky’ •Stir emotions •Sympathy, outrage, wonder, envy •Utilise self interest •Pique curiosity
  • 33. Curate vs Create Curation •Web ‘rip off’ stories •‘Rewrite’ stories •Straightforward ‘fact only’ stories Creation •Investigative journalism •Long-form journalism •Column writing
  • 34. Comparing Journalism and L&D Parallels • Aim to impart information which people will retain • Tell it simple, time is valuable • Focus on the most important • Challenge of condensing many sources Differences • L&D is usually more complex and detailed • L&D goes further, e.g. aims to change behaviour • L&D works from the existing corpus of knowledge • The best journalism aims to tell something new within the context of what is already known
  • 36. www.learningcafe.com.au lrncafe http://bit.ly/lcafefb blogs learning conversations free resources workshops UnConference 2018 Sydney Melbourne Webinar recording, ebooks, L&D frameworks Building Effective Employee Social Networks 36 Ideas@work Collaborations
  • 37. Next Steps Join Special Interest Community Attend Workshops Attend UnConference Melbourne Brisbane LearningCafe LinkedIn Subgroup Register interest www.learningcafe.com.au Register interest www.learningcafe.com.au Or send us an email - enquiry@learningcafe.com.au 37