The document summarizes the development and implementation of Warwickshire County Council's new Learning Management System called WILMa. Key points include: - Clarifying sponsorship, specifications, and alignment with strategies before procurement. - Establishing governance structures and workstreams to manage initial developments such as content migration, training, and communications. - Launching WILMa on October 1st, 2013 with administrators overseeing the new system. - Continuing to expand WILMa's user community, improve reporting, and partner with other organizations.

1. Warwickshire County Council Learning
Management System

2. • Clarified sponsorship and backing
• Set out a detailed specification
• Ensured the project was in line with WCC ambitions, ICT
Strategy, data security
• Robust procurement from the G Cloud Framework
• Worked closely with Legal Team and Procurement to develop and
secure the contract with Learning Pool 
Wanted……A Learning Management System?

3. Initial developments
• Contractual arrangements
• Systems, Data and Information Security
• Branding – the initial look and feel
• Authoring Training (Re-purposing would have been sufficient. To
enable a number of people to be able to assess Learning Pool
eLearning Modules ready for the Launch date)

4. • Systems training, classroom connect
• Quality Assurance process for eLearning
and modules
• Communications – a variety of approaches across the
• Council and key stakeholders
• Identify Face to Face programmes to be transferred or uploaded
on to WILMa
Initial developments contd…….

5. • A number of key themes / clusters of work emerged
• These formed the basis on the initial workstreams
• Which in turn informed the governance ……and then there was the
name…..
• Warwickshire Interactive Learning Management……….. ummmm?
We had problems with ‘a’
Initial developments contd…….

6. So WILMa was created
Warwickshire Interactive Learning Management
A branded cloud-
based
solution, providing
access for all
Warwickshire
County Council staff.
While enabling
access to learning
for partners from a
range of agencies
and organisations.
Creating ‘one
(multi-agency) front
door’

7. • Workstreams were put in place, working towards
the WILMa Launch (1st Oct 2013)
• WILMa Management Team to give direction,
develop processes and documentation (e.g issues
log, roles and responsibilities for the WILMa community, managing
WILMa’s emails etc), monitor activity of the workstreams
• And in time a Steering Group formed with representatives from
across the Council to guide the ongoing developments of WILMa
Warwickshire Interactive Learning Management

8. • Systems training, classroom connect
WILMa Workstreams
Communications
Evaluation
Data
Maintenance Systems &
Classroom
Connect
Training and
Development
ELearning and
QA of courses

9. WILMa Launch - 1st Oct 2013
Overall Site Administrators (L to R)
Nikki Bagworth, Alison Ward, Rachel Faulkner

10. Governance

11. Systems Workstream
• To drive forward the initial project activity
• To develop, oversee, co-ordinate, implement, monitor and review
processes, including classroom connect
• To develop guidance and establish quality standards for the
creation, review and maintenance and be committed to the delivery of a
Learning Management System which provides opportunities for all
workers, in all sectors, who access learning and development
• To work closely with Learning Pool to enable robust reporting and data
extracts
Challenge: Ensuring that there is consistency across the whole system in line
with WILMa guidance.

12. E&M Workstream
• To plan, implement, monitor and review the development and
• quality of electronic and mobile learning within WILMa
• To establish and monitor quality standards for the
creation, review, branding, repurposing, sharing and sign-off of electronic
and mobile learning within WILMa
• To act as the initial point of enquiry on the development of electronic and
mobile learning
Challenge: Ensuring that modules are effectively and efficiently quality
assured in line with guidance; ensure that all modules reflect current
practice knowledge requirements, policies and legislation.

13. Data Maintenance Workstream
• To ensure an effective data transfer from WCC HRMS to WILMa is
maintained to enable robust reporting
• Own any issues highlighted with the accuracy of data within
WILMa and ensure these are resolved or included for future
development
• Liaise with the HR/IT systems teams to ensure interdependencies of
the two systems are addressed, when changes/improvements are
made to either system
• Manage any future versions/rollouts
Challenge: Ensuring that data quality and integrity is monitored and
maintained and issues are identified and addressed in a timely fashion.

14. Evaluation Workstream
• To be responsible for reviewing evaluation across the whole business to
ensure a consistent approach is implemented
• Responsible for evaluating WILMa and
engaging with learners and key stakeholders
• Reviews and adapts forms and questionnaires to provide business
leads with ROI and application of learning information.
• Currently reviewing and revising evaluation reports
Challenge
Identifying the most effective questionnaire, quiz or form to use which
provides the reports required by the business

15. Initial Communications Workstream
• To raise awareness of changes in accessing Learning &
Development Offerings
• To encourage sign-in to new system via individual emails
• Generate interest in WILMa and get people talking (+ve or –ve)
• Co-ordinate Roadshows and drop-in sessions
Challenge
Ensure the communications are appropriate for all potential learners
This has developed into the Marketing and Comms Workstream

16. Training and Development Workstream
• To identify and understand training and development needs for various
groups - administrators / managers / staff and external users
• To work with all other workstreams to offer a range of
support e.g. on-line, guides, face to face courses,
demos
• To consider how best to provide this, dependent on need - in-house or via
Learning Pool
Challenge:
Ensuring that there is consistency across the whole system in line with
WILMa guidance.

17. Working with partners
Due to WILMa being a cloud-based solution and
in conjunction with the Learning Pool approach
our developments have also been embraced by
our partners in other Local Authorities, Public
Health, Police etc
Where required, Learning Pool have provided a
bespoke look and feel for discreet areas of the
organisation. Such as our work with the
Respect Yourself Campaign
To date, we have worked in
collaboration to provide effective
eLearning solutions such as MECC
(Making Every Contact Count) and
Prevent

18. Next Steps
• Continue to develop the WILMa Community across WCC to support the
progression, ongoing developments and promote WILMa as one front door
to earning
• Continue the work with Learning Pool on reporting activity to ensure
organisational compliance can be evidenced
• Identify opportunities to work in partnership in collaboration with other
organisations to develop eLearning by
co-ordinating (timely ) Content Jams
• Continue with the six month review in line with the
developing
WILMa roadmap

19. WILMa’s Travels

20. Ensure strategic sponsorship for the project and your
approach fits with local objectives and strategies
Identify and develop a broad scope of key stakeholders
and willing colleagues, from across the organisation/s
Put processes in place to manage interdependencies
between workstreams or task and finish groups
Be prepared…..However much capacity you think you
will need - you will need more
Top Tips…………

21. Thank you for taking the time to join
this presentation
…..and thank you to all Warwickshire
colleagues who have worked so hard and with such commitment to
develop WILMa, so far……..
…….and to colleagues from the Learning Pool Community who
have provided support along the way