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7 FAILS in e-learning
(7 solutions)
Donald Clark
1) Everything that’s already in the world when
   you’re born is just normal;

2) Anything that gets invented between then and before
  you turn thirty is incredibly exciting and creative and
  with any luck you can make a career out of it

3) Anything invented after you’re thirty is against the
  natural order of things and the beginning of the
  end of civilisation as we know it until it’s been around
  for about ten years when it gradually turns out to be
  alright really.
More pedagogic
change in 10 years
than last 1000 years
Moodle        2001
iTunes        2001
Facebook      2003
Linkedin      2003
Flickr        2004
Youtube       2005
Twitter       2006
Google docs   2007
Dropbox       2007
Evernote      2008
Google +      2011
FAIL 1 (BEFORE)
Blended learning actually
blended teaching
What is blended learning?




‘Blended learning seems to mean, some e-
 learning and some classroom. It is in vogue for
 a simple reason. No one wants to spend that
 much on e-learning and people want to
 preserve what they have, so they have made up
 this nice new name for not changing much and
 calling it blended learning’
 ROGER SCHANK
Spending paradox

120

100

80
                          Formal
60
                          Informal
40

20

 0
      Spend    Learning
Blended Learning beyond the course

• Blend of learning and knowledge
  management
• Blend of work and learning
• Blend of formal and informal
• Learning habitats
FAIL 2 (BEFORE)
Too much synchronous
Asynchronous delivery
should be DEFAULT
Recording talks/lectures
5 Diploma courses
Advantages noted by students :
1. Lecture went too fast
2. Review lecture
3. Revision for exams
4. Clarified difficult handwriting
5. English was student’s second language
6. Avoid writing notes (focus on lecture)
7. See lecture after missing it through illness

Watched 13 hours a week on average
Completely revolutionising the traditional teaching & learning model
"One year of ICTP diploma courses on-line using the automated EyA recording system" -
Computers & Education 53 (2009) 183-188. http://sdu.ictp.it/eya/about.html
University of Eindhoven




Recording can IMPROVE a bad
talk/lecture
Social media & LEARNING
Find things                                      Share resources & ideas
Search effectively with Google                   Share your calendar
Search the Social Web with other tools           Share files
Useful sources on the Social Web                 Share weblinks
                                                 Share photos, videos and screencasts
                                                 Share presentations
Keep up to date                                  Share ideas and experiences by blogging
Monitor new stuff web content                    Share ideas and experiences by podcasting
Read industry, analyst & practitioner blogs
Subscribe to blog/web feeds with an RSS reader
                                                 Collaborate effectively
Build a trusted network                          Work collaboratively on a document
                                                 Collaborate on ad hoc documents in real-time
Facebook                                         Create a collaborative resource using a wiki
LinkedIn                                         Set up a group space
Twitter
Yammer
Other online communities                         Productivity gains
                                                 Use a good web browser
Communicate effectively                          Use a personal online dashboard
                                                 Use other personal productivity tools
Gmail webmail                                    Use other team productivity tools
Skype
Group chat
FAIL 3 (during)
Ditch ‘learning styles’
Learning Styles
Professor Frank Coffield
Learning Styles - LSDA research
“bedlam of contradictory claims”
“71 theories” “most dismissed outright”
“serious deficiencies”
“over-simplify, label and stereotype”
“worse than bad - downright dangerous”
Professor Greenfield (Oxford)
“no independent evidence"
"nonsense"
“waste of valuable time”
FAIL 4 (during)
Wrong media mix
Long-term memory

Semantic   Episodic   Procedural
Media rich is
not always
mind rich
POLIC
THEORY
Video can be harmful to learning!
How lightening works?




Learners who did NOT see video did 30% better
Mayer (2001)
Learning:
• Review last 30 secs
• X2 button – halves learning time
• Note taking (20/30% increase in
  retention)
• Avoids visual distraction
• Imagination – deep processing
• Recorded lectures?

Practical:
• easy to produce
• easy to distribute
• huge storage
• cheap devices
Podcasts

Abdul Chohan
(Essa Academy)

37% to 99%
(5+A*-C)
3 years
FAIL 5 (during)
Reassess assessment
Adaptive formative assessment
FAIL 6 (after)
Evaluation: Kill Kirkpatrick
•   Donald Kirkpatrick

    1959

    Behaviourist
Hi James!

•
Kirkpatrick model?

 Level   1   (Reaction)
 Level   2   (Learning)
 Level   3   (Behaviour)
 Level   4   (Results)

 The evaluation paradox
Why Kill Kirkpatrick?

No theoretical basis – not scientific
4 linear levels too much
Narrow-minded behaviourism
Too summative
Ignores methods of delivery
Statistically stupid
Level 1 – Just keep them happy!


Sample bias – bored, with pens
Happy but stupid
Learning may be tough
Wastes valuable time
Inappropriate for informal
Too late - damage is done
Level 1 – Just keep them happy!
                       Sitzmann, T., Brown, K. G., Casper,
Traci Sitzmann         W. J., Ely, K., & Zimmerman, R.
                       (2008). A review and meta-analysis
                       of the nomological network of
Meta-studies           trainee reactions. Journal of Applied
                       Psychology, 93, 280-295.
68,245 trainees
                       Sitzmann, T., Ely, K., Brown, K. G., &
354 research reports   Bauer, K. N. (in press). Self-
                       assessment of knowledge: An
                       affective or cognitive learning
                       measure? Academy of Management
                       Learning and Education.
Do satisfied students learn more than
dissatisfied students?
NO

Are self-assessments of knowledge accurate?
NO



 39
Level 2 – Quick test
Pre & Post test
Tests too primitive
Tests too narrow
Short-term memory
Ignores spaced practice
Inappropriate for informal
We forget……………………
Level 3 – Just do it!
  Fear
  Disinterest
  Difficult
  Disruptive
  Time consuming
  Expensive
  Statistics/maths
Level 4 - Impact

YES, YES, YES

........but how?
Rewards for a favourable evaluation
report greatly outweigh rewards for
producing an unfavourable report
Evaluation is
  all about
DECISIONS
Should you evaluate at all?


“Kirkpatrick asks all the wrong
 questions. Learning is not an
 auditable commodity”
 Stephen Kerr, CLO GE
FAIL 7 (after)
Retention: Use mobile
Small screens
substantially REDUCE:
• Emotional impact
• Psychological
  attention
• Retention
Nass and Reeves
Stanford University
Lesson:
Be careful with
CONTENT delivery
Average session on mobile
= 7 seconds (falling)

Voice call down to 2 mins & falling

Txting overtaken voice
Set times/frequency of the spaced practice on
setup, to fit personal or organisational need:
• Exam
• Start date of job/task
• Launch of IT system
• Specific event
• Shift pattern
7 FAILS in e-learning (7 solutions)
Blended LEARNING
ASYNCH as default

Media MIX
Ditch ‘learning styles’
Reassess assessment

Kill ‘Kirkpatrick’
Mobile for REINFORCEMENT
•
Email
donald.clark@hotmail.co.uk

Blog
http://donaldclarkplanb.blogspot.com/

Twitter
@donaldclark

Facebook
DonaldClark
7 hidden rules of technology
1.   Technology is about SCALE
2.   Technology has PREVIOUS TECHNOLOGIES
3.   Technology is HARDWARE+SOFTWARE
4.   Technology has ALLURE
5.   Technology produces NOSTALGIA
6.   Technology locks in PRACTICE
7.   Technology is UNPREDICTABLE

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Donald Clark: 7 Fails in e-learning (7 solutions)

  • 1. 7 FAILS in e-learning (7 solutions) Donald Clark
  • 2. 1) Everything that’s already in the world when you’re born is just normal; 2) Anything that gets invented between then and before you turn thirty is incredibly exciting and creative and with any luck you can make a career out of it 3) Anything invented after you’re thirty is against the natural order of things and the beginning of the end of civilisation as we know it until it’s been around for about ten years when it gradually turns out to be alright really.
  • 3. More pedagogic change in 10 years than last 1000 years
  • 4. Moodle 2001 iTunes 2001 Facebook 2003 Linkedin 2003 Flickr 2004 Youtube 2005 Twitter 2006 Google docs 2007 Dropbox 2007 Evernote 2008 Google + 2011
  • 5. FAIL 1 (BEFORE) Blended learning actually blended teaching
  • 6. What is blended learning? ‘Blended learning seems to mean, some e- learning and some classroom. It is in vogue for a simple reason. No one wants to spend that much on e-learning and people want to preserve what they have, so they have made up this nice new name for not changing much and calling it blended learning’ ROGER SCHANK
  • 7. Spending paradox 120 100 80 Formal 60 Informal 40 20 0 Spend Learning
  • 8. Blended Learning beyond the course • Blend of learning and knowledge management • Blend of work and learning • Blend of formal and informal • Learning habitats
  • 9. FAIL 2 (BEFORE) Too much synchronous
  • 11. Recording talks/lectures 5 Diploma courses Advantages noted by students : 1. Lecture went too fast 2. Review lecture 3. Revision for exams 4. Clarified difficult handwriting 5. English was student’s second language 6. Avoid writing notes (focus on lecture) 7. See lecture after missing it through illness Watched 13 hours a week on average Completely revolutionising the traditional teaching & learning model "One year of ICTP diploma courses on-line using the automated EyA recording system" - Computers & Education 53 (2009) 183-188. http://sdu.ictp.it/eya/about.html
  • 12. University of Eindhoven Recording can IMPROVE a bad talk/lecture
  • 13.
  • 14. Social media & LEARNING Find things Share resources & ideas Search effectively with Google Share your calendar Search the Social Web with other tools Share files Useful sources on the Social Web Share weblinks Share photos, videos and screencasts Share presentations Keep up to date Share ideas and experiences by blogging Monitor new stuff web content Share ideas and experiences by podcasting Read industry, analyst & practitioner blogs Subscribe to blog/web feeds with an RSS reader Collaborate effectively Build a trusted network Work collaboratively on a document Collaborate on ad hoc documents in real-time Facebook Create a collaborative resource using a wiki LinkedIn Set up a group space Twitter Yammer Other online communities Productivity gains Use a good web browser Communicate effectively Use a personal online dashboard Use other personal productivity tools Gmail webmail Use other team productivity tools Skype Group chat
  • 15. FAIL 3 (during) Ditch ‘learning styles’
  • 16.
  • 17. Learning Styles Professor Frank Coffield Learning Styles - LSDA research “bedlam of contradictory claims” “71 theories” “most dismissed outright” “serious deficiencies” “over-simplify, label and stereotype” “worse than bad - downright dangerous” Professor Greenfield (Oxford) “no independent evidence" "nonsense" “waste of valuable time”
  • 19. Long-term memory Semantic Episodic Procedural
  • 20. Media rich is not always mind rich
  • 22. Video can be harmful to learning! How lightening works? Learners who did NOT see video did 30% better Mayer (2001)
  • 23.
  • 24. Learning: • Review last 30 secs • X2 button – halves learning time • Note taking (20/30% increase in retention) • Avoids visual distraction • Imagination – deep processing • Recorded lectures? Practical: • easy to produce • easy to distribute • huge storage • cheap devices
  • 25. Podcasts Abdul Chohan (Essa Academy) 37% to 99% (5+A*-C) 3 years
  • 27.
  • 28.
  • 30.
  • 31.
  • 32. FAIL 6 (after) Evaluation: Kill Kirkpatrick
  • 33. Donald Kirkpatrick 1959 Behaviourist
  • 35. Kirkpatrick model? Level 1 (Reaction) Level 2 (Learning) Level 3 (Behaviour) Level 4 (Results) The evaluation paradox
  • 36. Why Kill Kirkpatrick? No theoretical basis – not scientific 4 linear levels too much Narrow-minded behaviourism Too summative Ignores methods of delivery Statistically stupid
  • 37. Level 1 – Just keep them happy! Sample bias – bored, with pens Happy but stupid Learning may be tough Wastes valuable time Inappropriate for informal Too late - damage is done
  • 38. Level 1 – Just keep them happy! Sitzmann, T., Brown, K. G., Casper, Traci Sitzmann W. J., Ely, K., & Zimmerman, R. (2008). A review and meta-analysis of the nomological network of Meta-studies trainee reactions. Journal of Applied Psychology, 93, 280-295. 68,245 trainees Sitzmann, T., Ely, K., Brown, K. G., & 354 research reports Bauer, K. N. (in press). Self- assessment of knowledge: An affective or cognitive learning measure? Academy of Management Learning and Education.
  • 39. Do satisfied students learn more than dissatisfied students? NO Are self-assessments of knowledge accurate? NO 39
  • 40. Level 2 – Quick test Pre & Post test Tests too primitive Tests too narrow Short-term memory Ignores spaced practice Inappropriate for informal
  • 42. Level 3 – Just do it! Fear Disinterest Difficult Disruptive Time consuming Expensive Statistics/maths
  • 43. Level 4 - Impact YES, YES, YES ........but how?
  • 44. Rewards for a favourable evaluation report greatly outweigh rewards for producing an unfavourable report
  • 45. Evaluation is all about DECISIONS
  • 46. Should you evaluate at all? “Kirkpatrick asks all the wrong questions. Learning is not an auditable commodity” Stephen Kerr, CLO GE
  • 48. Small screens substantially REDUCE: • Emotional impact • Psychological attention • Retention Nass and Reeves Stanford University Lesson: Be careful with CONTENT delivery
  • 49.
  • 50.
  • 51. Average session on mobile = 7 seconds (falling) Voice call down to 2 mins & falling Txting overtaken voice
  • 52.
  • 53.
  • 54.
  • 55. Set times/frequency of the spaced practice on setup, to fit personal or organisational need: • Exam • Start date of job/task • Launch of IT system • Specific event • Shift pattern
  • 56. 7 FAILS in e-learning (7 solutions) Blended LEARNING ASYNCH as default Media MIX Ditch ‘learning styles’ Reassess assessment Kill ‘Kirkpatrick’ Mobile for REINFORCEMENT
  • 57.
  • 59. 7 hidden rules of technology 1. Technology is about SCALE 2. Technology has PREVIOUS TECHNOLOGIES 3. Technology is HARDWARE+SOFTWARE 4. Technology has ALLURE 5. Technology produces NOSTALGIA 6. Technology locks in PRACTICE 7. Technology is UNPREDICTABLE

Editor's Notes

  1. 21stCorg Trustee UFI 6yrs Deputy Chair BDFL Digital strategy
  2. 21stCorg Trustee UFI 6yrs Deputy Chair BDFL Digital strategy
  3. 21stCorg Trustee UFI 6yrs Deputy Chair BDFL Digital strategy
  4. 21stCorg Trustee UFI 6yrs Deputy Chair BDFL Digital strategy
  5. 21stCorg Trustee UFI 6yrs Deputy Chair BDFL Digital strategy
  6. 21stCorg Trustee UFI 6yrs Deputy Chair BDFL Digital strategy
  7. 21stCorg Trustee UFI 6yrs Deputy Chair BDFL Digital strategy