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Six Things You Must Know About Quality to
                          Keep Your Practice Alive
                                                                                   Sandy Pogones, Primaris
                                                                           MGMA Joplin Chapter Meeting
                                                                                                March 20, 2012



Publication MO-12-08-PREV March 2012
This material was prepared by Primaris, the Medicare Quality Improvement Organization for Missouri, under contract with the
Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents
presented do not necessarily reflect CMS policy
Who is Primaris
 Founded in 1983 by the Missouri State Medical Association,
 Missouri Hospital Association and Missouri Association of
 Osteopathic Physicians and Surgeons
 Primaris serves as the federally-designated Quality
 Improvement Organization (QIO) for the state of Missouri.
  –   Mission of QIOs: To improve the effectiveness, efficiency,
      economy and quality of services delivered to Medicare
      beneficiaries.
 Subcontractor with the Missouri Health Information Technology
 Assistance Center (MO-HIT) to assist providers in reaching
 Meaningful Use
What do the following have in Common?

 Medicare Value-based Modifier
 Physician Quality Reporting System
 E-Prescribe Incentive Program
 Meaningful Use/EHR Incentive Program
 Patient Centered Medical Home
 Comprehensive Primary Care Initiative
 Accountable Care Organizations
 Medicare Wellness and Preventive Benefits
Answer




         QUALITY = $$$
Countdown
#1: Value-Based Purchasing is a Reality

     Medicare Value-Based Purchasing is Required by
     Law
     ―Value‖ will be determined by both Cost and
     Quality
     –   Cost: Total per capita and per capita costs for selected
         conditions
     –   Quality: Medicare focus
#2: Quality Will be Measured Using PQRS
 Individual Quality Measures
  –   PQRS Cardiovascular Measures Group
  –   MU Core and Alternate Core
  –   Additional Measures for Chronic and Preventive Care

 GPRO Measures
 Future Measures:
  –   More measures for Clinical Processes/Effectiveness and
      Population/Public Health, specialty
  –   Functional Status, Care Coordination, Patient Safety, Efficient
      Use of health services
#3: 2013 is a Pivotal Year for Reporting
 Base year for determining the VBM applied in 2015
 MU Required to Avoid Penalty in 2015
  –   Years 2+ : MU for entire year 2013
  –   Year 1: Attest by 10/1/2014 for 90 day period

 PQRS required to avoid penalty in 2015



  Performance on measures reported in 2013
                   $$$
#4: e-Quality Measures are the Future of
    Reporting
  Measure Development is focused on using EHRs
  Data abstraction for manual reporting will become
  increasingly difficult
  Structured data capture is crucial
  Standard vocabularies are being required for use by
  all vendors to allow data exchange
  Vendors must be ―Qualified‖ to report PQRS or CQMs
  directly (―Qualified‖ is not the same as ―Certified‖)
Sample e-Quality Measure

 Percent of patients age 18+ who were screened for tobacco use
 one or more times within 24 months AND who received
 cessation counseling intervention if identified as a tobacco User.
 Data Elements
  –   Age (BD)         - Visit Date (during reporting period)
  –   Encounter Code   - Tobacco User / Non User (screen done)
  –   Counseling provided & Type – Date of Counseling
  –   Pharmacotherapy (drug, dose, order)
 Logic—determines denominator & numerator, then combines for
 Performance Rate
#5: Use Population Management
   and Rapid Cycle Improvement to
   Close Performance Gaps
  Run Population-based reports
   –   Generate Baseline data and patient lists
   –   Establish a team to address performance gaps

  Apply Rapid Cycle Improvement Methodology
   –   Determine possible root cause(s) of performance gaps
   –   Assign responsibility for improvement
   –   Test small changes and re-measure for improvement
   –   Implement successful changes practice-wide
   –   Track your changes and results
#6: Take Advantage of Opportunities
    to Increase Revenue
 Expanded Medicare Coverage for Prevention Services
 Annual Wellness Visit
 PQRS reporting bonuses through 2014; e-Rx 2013;
 Meaningful Use Medicare 2016/Medicaid 2021
 Medicare Comprehensive Primary Care Initiative
 Patient-Centered Medical Home bonus payments for
 Medicaid and Privately-Insured Patients
Resources
Primaris—Missouri’s Quality Improvement Organization
–   Sandy Pogones: spogones@primaris.org; 573-673-4531
–   Primaris.org; PQRSMO.org
CMS INFORMATION RESOURCES: http://www.cms.gov
Medicare Prevention Services Info for Physicians:
http://www.cms.gov/PrevntionGenInfo
Medicare Information for Patients:
http://www.medicare.gov
Million Hearts: http://millionhearts.hhs.gov/index.html
Conclusion

―The healthcare organization that seeks
  merely to meet minimal standards may
  not ever reach any higher, and certainly
  will not achieve excellence.‖
  (Janet Brown, RN, CPHQ, The Healthcare Quality
 Handbook, 2010-2011)
QUESTIONS?

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Keep Your Practice Alive

  • 1. Six Things You Must Know About Quality to Keep Your Practice Alive Sandy Pogones, Primaris MGMA Joplin Chapter Meeting March 20, 2012 Publication MO-12-08-PREV March 2012 This material was prepared by Primaris, the Medicare Quality Improvement Organization for Missouri, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy
  • 2. Who is Primaris Founded in 1983 by the Missouri State Medical Association, Missouri Hospital Association and Missouri Association of Osteopathic Physicians and Surgeons Primaris serves as the federally-designated Quality Improvement Organization (QIO) for the state of Missouri. – Mission of QIOs: To improve the effectiveness, efficiency, economy and quality of services delivered to Medicare beneficiaries. Subcontractor with the Missouri Health Information Technology Assistance Center (MO-HIT) to assist providers in reaching Meaningful Use
  • 3. What do the following have in Common? Medicare Value-based Modifier Physician Quality Reporting System E-Prescribe Incentive Program Meaningful Use/EHR Incentive Program Patient Centered Medical Home Comprehensive Primary Care Initiative Accountable Care Organizations Medicare Wellness and Preventive Benefits
  • 4. Answer QUALITY = $$$
  • 6. #1: Value-Based Purchasing is a Reality Medicare Value-Based Purchasing is Required by Law ―Value‖ will be determined by both Cost and Quality – Cost: Total per capita and per capita costs for selected conditions – Quality: Medicare focus
  • 7. #2: Quality Will be Measured Using PQRS Individual Quality Measures – PQRS Cardiovascular Measures Group – MU Core and Alternate Core – Additional Measures for Chronic and Preventive Care GPRO Measures Future Measures: – More measures for Clinical Processes/Effectiveness and Population/Public Health, specialty – Functional Status, Care Coordination, Patient Safety, Efficient Use of health services
  • 8. #3: 2013 is a Pivotal Year for Reporting Base year for determining the VBM applied in 2015 MU Required to Avoid Penalty in 2015 – Years 2+ : MU for entire year 2013 – Year 1: Attest by 10/1/2014 for 90 day period PQRS required to avoid penalty in 2015 Performance on measures reported in 2013  $$$
  • 9. #4: e-Quality Measures are the Future of Reporting Measure Development is focused on using EHRs Data abstraction for manual reporting will become increasingly difficult Structured data capture is crucial Standard vocabularies are being required for use by all vendors to allow data exchange Vendors must be ―Qualified‖ to report PQRS or CQMs directly (―Qualified‖ is not the same as ―Certified‖)
  • 10. Sample e-Quality Measure Percent of patients age 18+ who were screened for tobacco use one or more times within 24 months AND who received cessation counseling intervention if identified as a tobacco User. Data Elements – Age (BD) - Visit Date (during reporting period) – Encounter Code - Tobacco User / Non User (screen done) – Counseling provided & Type – Date of Counseling – Pharmacotherapy (drug, dose, order) Logic—determines denominator & numerator, then combines for Performance Rate
  • 11. #5: Use Population Management and Rapid Cycle Improvement to Close Performance Gaps Run Population-based reports – Generate Baseline data and patient lists – Establish a team to address performance gaps Apply Rapid Cycle Improvement Methodology – Determine possible root cause(s) of performance gaps – Assign responsibility for improvement – Test small changes and re-measure for improvement – Implement successful changes practice-wide – Track your changes and results
  • 12. #6: Take Advantage of Opportunities to Increase Revenue Expanded Medicare Coverage for Prevention Services Annual Wellness Visit PQRS reporting bonuses through 2014; e-Rx 2013; Meaningful Use Medicare 2016/Medicaid 2021 Medicare Comprehensive Primary Care Initiative Patient-Centered Medical Home bonus payments for Medicaid and Privately-Insured Patients
  • 13. Resources Primaris—Missouri’s Quality Improvement Organization – Sandy Pogones: spogones@primaris.org; 573-673-4531 – Primaris.org; PQRSMO.org CMS INFORMATION RESOURCES: http://www.cms.gov Medicare Prevention Services Info for Physicians: http://www.cms.gov/PrevntionGenInfo Medicare Information for Patients: http://www.medicare.gov Million Hearts: http://millionhearts.hhs.gov/index.html
  • 14. Conclusion ―The healthcare organization that seeks merely to meet minimal standards may not ever reach any higher, and certainly will not achieve excellence.‖ (Janet Brown, RN, CPHQ, The Healthcare Quality Handbook, 2010-2011)