1. Customer Service
ASDAN

2. What is Customer
Service?

3. Where am I ?

4. Where am I ?

5. Where am I ?

6. Where am I ?

7. Where am I ?

8. Where am I ?

9. Where am I ?

10. Where am I ?

11. Where am I ?

12. Where am I ?

13. Where am I ?

14. •
•
•
•
•
•
•
What is good Customer
Service?
KIND
POLITE
HELPFUL
GOOD COMMUNICATOR
GOOD WITH PEOPLE
EYE CONTACT
SAYS HELLO

15. What is bad Customer Service?
•
•
•
•
RUDE
NOT HELPFUL
DOESN’T SAY HELLO
NO EYE CONTACT

16. I hope that this has been
helpful
Presentation made by James
D’Arcy and Tom Oates
Now over to Mrs Holmes