2. This presentation is for educational purposes
only and does not constitute legal advice. It
is recommended that you seek legal counsel
for specific matters.
2
5. Why is it important to know this?
What is Social Media?
What Social Media do attorneys use?
Why do attorneys use Social Media?
Social Media in Legal Practice
Social Media: Resources/Time
Q&A
6. There can be consequences…
Individuals have lost jobs, been disbarred, been
disciplined, lost cases, lost clients, lost
money, lost their reputation, lost their good
standing in their communities, etc., etc., etc.
For example…
7. Attorney on Twitter “stuck in conference call
with a bunch of idiots. Calgon take me
away!”
Law student tweet “just got a job offer! Selling
my soul to the devil for financial stability!”
8. Facebook Post “Care to take a “sick day” and
join me at the beach on Friday?”
Another Facebook post: “What time did you
get home last night? Can’t believe we drank
all those tequila shots!”
9. A communications channel?
A communications method?
A life-interpretation lens?
A paradigm shift?
Trouble?
19. Goals:
Attract Clients - Marketing
Establish a reputation/Showcase Expertise
Drive traffic to website
Get more media attention/speaking engagements
Network & Build/maintain relationships
20. Goals:
Locate information to support your practice
Competitive intelligence and customer feedback
Branding
Communication/Information distribution/sharing
amongst attorneys in law firms
Find a new position
21. Old School:
Buy attention (paid advertising)
Beg for attention (free PR)
Bug for attention (sales)
New School – Social Media
Currency (what is important at this moment)
Authenticity (credibility)
Relevance (to who is reading)
22. Regulating the use(s) of social media
Marketing/Information Sharing
Regulating the content of social media
Intellectual Property –
ownership/infringement/offense
Regulating the access of social media
What can you regulate in company policy?
23. Family Law
Criminal Law
Commercial Law
Real Estate Law
Trusts, Wills, and Estate Planning
Intellectual Property
Employment
Products Liability
Personal Injury Cases
24. To be aware of:
Tools – which ones are your clients using; which
ones should you use; how do they work most
effectively?
Privacy – A person's right to control access to his
or her personal information.
http://www.duhaime.org/LegalDictionary/P/Priva
cy.aspx
25. To be aware of:
Confidentiality – personal data; privilege;
attorney-client relationships;
Ethics – regulation of conduct; ABA Model Rules;
GA Rules of Professional Conduct
26. Blame Lawyers, not Twitter for Ethical
Implications of Social Media
WordPress Blog Post; May 29, 2011
“the true issue lies with lawyers exhibiting poor
judgment when it comes to ethical behavior
online not social media creating new ethical
problems”
▪ http://trickumlegis.wordpress.com/2011/05/29/blame-lawyers-not-
twitter-for-ethical-implications-of-social-media/
27. Have a plan for using social media – it begins
with your goals. Do you even need to be there?
Budget/allocate resources for it – get
professional help when you need it.
Learn about it – CLE and other educational
programs/books should be part of the budget.
Pick one and start there – LinkedIn is a good first
choice for attorneys. Profiles are important and
so is your photo!
28. Get in the habit of checking your social media
account(s) at a certain time every day or pick one day a
week. Be on a consistent schedule that will not
overburden you.
Create a Google Alert for your name and your firm
name.
Put a time limit on your social media activity. Practicing
law and servicing your clients is priority.
Keep alert for updates on social media and the legal
practice.
Enjoy the process.
3rd largest country by population behind China & India (over 700 million)Users upload record-breaking 750,000 photos over New Year’s Weekend (2011)Facebook received $450 million in funding by Goldman SachsFounder Mark Zukkerman – focus of movie “The Social Network”Founded Feb 2004
Twitter users post 100 million tweets per day (Nov. 2011)Over 175 million people have a micro presence on Tiwtter (Nov, 2010) – expected to be over 200 million by end of 2011Founders – Jack Dorsey and Evan Williams; July 2006The secret is it’s not about the tweet, but what happens to the tweet (get it retweeted)If Facebook is your online rsidence, Twitter is your window of relevance – social prevalence – social media egosystem –it’s about “me”Average twitter user: more likely female than male; single with no kids at home; have average income; some college experience; owns primary place of residence; lives in a surburban location; and 60.6% follow a causeHow many followers do you have? Who are your followers? Who do they follow and who follows them?Get listed!
Setup in December 2008 by Justia and the Legal Information institute at Cornell Law SchoolAccording to the National Law Journal, 78 percent of the nation’s top 100 law firms have at least one firm account, but few are active users. “Most do almost no tweeting at all,” the article says, “while 19 firms had a relatively high level of activity on Twitter.” Eight firms protect their tweets, so that they can be seen only be those cleared to do so. (ABA Journal)
Founders – Chad Hurley & Steve Chen2005, in 2006 sold to Google for $1.65 billionIn Jan 2011 – YouTube Mobile views jump to 200 million a dayOver 48 million “users”May 2010 – YouTube exceed 2 billion views a day24 hours of video are uploaded every minute
Dan Nye, Founder and chief executiveLaunched in 2003In June, 2010 – surpassed 70 million users (profiles); almost 2 million lawyersIn July 2010 – partnered with JDSupra for Legal ContentIt’s about the GroupsYour connections and your connections’ connections.Roughly about 741,136 lawyers or attorneys on LinkedIn (based on search 8/9/2011)A new member joins LinkedIn every second.
Can you be liable for what you say in a group?
Founder and CEO – Mark Britton, 2007; "Avvo" is short for "avvocato," the Italian word for lawyer. Over 1 million users a month – inquires and attorneys; over 1.2 million lawyers/1.3 million doctors (started Nov 2010)Rankings and Q&A 85% of US lawyers are represented on AvvoLegal Guides
Google + Launched – June 28, 2011G+ is more “business” than Facebook, more “personal” than LinkedIn and more “substance” than Twitter. (Steve Matthews – 8/1/2011 – Attorney at Work Blog http://www.attorneyatwork.com/articles/lawyers-dont-be-late-to-the-google-party/)25 million users as of 7/24/2011 http://news.cnet.com/8301-1023_3-20087374-93/google-speeds-to-25-million-users-in-first-month/Growing about 1 million users a dayoutshined Facebook, which took three years to grab 25 million people, and Twitter, which took a little more than 30 months to reach that level, ComScore said.US, India, Canada, UK, Germany
Social media is about “conversation” “connection”What is your firm’s social fingerprint? What is our online persona.Firm vs. individual attorneysSocial media for feedback (we need to ask the questions and listen to the answers)You are what you tweetWhat happens in Vegas, ends up on facebook
Social media is about “conversation” “connection”What is your firm’s social fingerprint? What is our online persona.Firm vs. individual attorneysSocial media for feedback (we need to ask the questions and listen to the answers)You are what you tweetWhat happens in Vegas, ends up on facebook
Social media is about “conversation” “connection”What is TW&A’s social fingerprint? What is our online persona.TW&A vs. individual attorneysSocial media for feedback (we need to ask the questions and listen to the answers)You are what you tweetWhat happens in Vegas, ends up on facebook
Nov. 17, 2010, National Labor Relations Board recently ruled that employee’s internet discussions (Facebook, etc.) were “protected concerted activity” for which they could not be dsiciplined or fired, akin to a gathering of employees at the company water cooler to discuss working conditions. Hearing Jan. 25, 2011 – waiting final decision