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Integrated information
systems are used by
multiple departments and
facilitate collaboration
within the enterprise.
Customer Relationship
Management
A customer relationship management
(CRM) system
manages information about customers,
interactions with customers, past
purchases, and interests. CRM mainly
is used across sales, marketing, and
customer service departments
an information
system that is a combination of databases,
software, and procedures that organizes and
allows access
to various forms of documents and other files,
including images and multimedia content
Integrated information systems

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Integrated information systems

  • 1.
  • 2. Integrated information systems are used by multiple departments and facilitate collaboration within the enterprise.
  • 3.
  • 4.
  • 5. Customer Relationship Management A customer relationship management (CRM) system manages information about customers, interactions with customers, past purchases, and interests. CRM mainly is used across sales, marketing, and customer service departments
  • 6. an information system that is a combination of databases, software, and procedures that organizes and allows access to various forms of documents and other files, including images and multimedia content