2. Zappo’s Story!
Exploring, experimenting, being flexible, learning while doing!
2
©
2013,
Future
of
Talent
Ins5tute
13
young
and
passionate,
but
unskilled
people
hired
to
learn
programming

3. Zappo’s Story!
Exploring, experimenting, being flexible, learning while doing!
3
©
2013,
Future
of
Talent
Ins5tute
WHAT DID NOT WORK!
WHAT DID WORK!
• Formal curriculum!
• Instructors!
• Classroom!
• Lessons!
• Project & goal!
• Mentors!
• Anywhere!
• Real work!

4. Zappo’s Story!
Exploring, experimenting, being flexible, learning while doing!
4
©
2013,
Future
of
Talent
Ins5tute
1. Nothing tops intentional,
dedicated mentorship!
2. No amount of teaching
accelerates learning as much as
a mentor!
Passion
+
Sense
of
Purpose
=
Incredible
Produc5vity
LESSONS LEARNED!

5. The Emerging Work World!
5
©
2013,
Future
of
Talent
Ins5tute
• It’s Changing constantly!
• Learning time is short. Need for adaptation is high!
• It’s becoming a Collective activity!
• Teams, groups, mentors projects are the core
!
• It’s more & more Collaborative!
• Shared ideas/collective decisions!
• It rewards Innovation!
• Original thinking & experimentation are rewarded!

6. Dealing with Ambiguity !
Solving problems & challenges never faced before!
6
©
2013,
Future
of
Talent
Ins5tute

7. Dealing with Complexity!
Learning how to simplify – reduce to simpler/essential levels.!
7
©
2013,
Future
of
Talent
Ins5tute

8. Dealing with Interdependencies!
Learning collaboration, forging alliances, nurturing networks!
8
©
2013,
Future
of
Talent
Ins5tute

9. Fostering Creativity!
“CEOs identify "creativity" as the most important
leadership competency for the successful enterprise of
the future.” -IBM's Institute for Business Value, May 2010!
Exploring, experimenting, being open to new, building diversity!
9
©
2013,
Future
of
Talent
Ins5tute

10. 10
Challenges!
Train temporary/short-term staff!
Develop a global workforce !
Rapidlydevelopnewleaders!
Buildskillsinnewtechnologies!
10
©
2013,
Future
of
Talent
Ins5tute

11. Learn in classes and courses!
Long time between knowing and the need to know!
Knowledge is categorized - manageable!
WORKS WELL IN A COMPLEX WORLD!
11
©
2013,
Future
of
Talent
Ins5tute
Time is not very important!
Organized knowledge!

12. 12
Simultaneous need to know and knowing it!
Learning in classes not effective!
Knowledge is streaming by - unmanageable!
Hierarchy stifles innovation!
WORKS WELL IN A CHAOTIC WORLD!
Loose organization, free association!
©
2013,
Future
of
Talent
Ins5tute
Time to learn is critical!

13. 13
GOAL: Finding Information in the Noise!
We are overwhelmed with words,
pictures, numbers, videos.!
Patterns are harder andharder to see.!
©
2013,
Future
of
Talent
Ins5tute

14. What Gen Y is Teaching Us About
Learning!
Personalization is critical!
14
©
2013,
Future
of
Talent
Ins5tute

15. What Gen Y is Teaching Us About
Learning!
Technology is invisible!
15
©
2013,
Future
of
Talent
Ins5tute

16. 16
What Gen Y is Teaching Us About
Learning!
Flexibility is core!
©
2013,
Future
of
Talent
Ins5tute

17. 17
Self-Learning with mentors works!
What Gen Y is Teaching Us About
Learning!
©
2013,
Future
of
Talent
Ins5tute

18. The Transformation Underway!
Focus on:!
-Individual development!
-Courses/Classes!
-Instructor-led!
-Compliance!
Focus on:!
-Groups/Teams!
-Collaboration!
-Communication!
-Innovation!
Delivery primarily:!
-Formal classes!
-Instructor led!
-Highly structured e-learning!
-Prescriptive!
Delivery primarily:!
-Informal tools and methods!
-Student led!
-Games, simulations!
-Exploration!
20th Century! 21th Century!
18
©
2013,
Future
of
Talent
Ins5tute

19. 19
Social Networks!
Collaborative Tools!
Video!
Projects!
MOOCs! Tutorials!
Coaches/Tutors!
E-Learning!
Peers!
Books!
Conferences!
On-the-job!
Internet Search!
Communities of Practice!
FlippedClassrooms!
Games!
Simulations!
Story Telling!
Blogs!
Virtual Classes!
Apprenticeships!
The Array of Learning Tools Available Today !
©
2013,
Future
of
Talent
Ins5tute

20. 20
©
2013,
Future
of
Talent
Ins5tute
Source: http://www.jarche.com/!

21. 21
©
2013,
Future
of
Talent
Ins5tute
Source: http://www.jarche.com/!

22. The Emerging Workscape!
22
©
2013,
Future
of
Talent
Ins5tute
• It’s a Collective activity!
• Teams, groups, projects are the core
!
• It’s Collaborative!
• Shared ideas/collective decisions!
• It rewards Innovation!
• Original thinking & experimentation are
rewarded!
• It’s Changing constantly!
• Learning time is short. Need for adaptation is
high!

23. Everyone an Entrepreneur in Spirit!
Urban, Healthier, Older, Better educated!
Automation &
Robotizing of
many traditional
jobs. !
!
Rise of Career Mosaics!
23!
© 2013, Future of Talent Institute!
Organizations!
!
Smaller!
Flatter! Teams!
More jobs requiringcreativity, passion, artistic
skills, personalinteraction!
EDUCATION!
Less formal!
Mentored!
Virtual!
Flexible work!
Work/Life/Play intertwined!
More free time! Virtual work!
Fewer FORMAL degreees!
EXPECTATIONS!

24. Tomorrow’s Corporate Education!
Creates an environment for the free
exchange of ideas!
24
©
2013,
Future
of
Talent
Ins5tute
• Communities of Practice!
• Communities of Interest!
• Reinvention of “craft” and apprenticeships!
• Collaborative virtual work and knowledge
sharing!

25. Tomorrow’s Corporate Education!
25
©
2013,
Future
of
Talent
Ins5tute
• Blends work/learning!
• Gives responsibility and control to the learner!
!
• Available anywhere/anytime!
• Uses games/video extensively!
• Based on social networks and the Internet!
• Filled with guides and mentors!
Characteristics!

26. © 2013, Future of Talent Institute
www.futureoftalent.org!
Kevin Wheeler!
Founder & Chairman!
kwheeler@futureoftalent.org!
Get in touch with us for executive briefings or workshops or to learn more about our
research, special projects, white papers and regional Retreats.!