2. Netwave Telecom System solutions that work for your business Netwave Telecom & JP Information Technology Consultants Inc.2010

3. Netwave Telecom & JP Information Technology Consultants Inc.2010

4. Technology serving you Netwave Telecom & JP Information Technology Consultants Inc.2010

5. Qualifying questions Is Netwave Telecom right for your business? Netwave Telecom & JP Information Technology Consultants Inc.2010

9. Our System: contains more than 100 features and it is the most ingrate system in the market today. Conference Bridging Database Store / Retrieve Database Integration Dial by Name Direct Inward System Access Distinctive Ring Distributed Universal Number Discovery (DUNDi™) Do Not Disturb E911 ENUM Fax Transmit and Receive (3rd Party OSS Package) Flexible Extension Logic Interactive Directory Listing Interactive Voice Response (IVR) Local and Remote Call Agents Macros Music On Hold Music On Transfer: - Flexible Mp3-based System - Random or Linear Play - Volume Control On-Screen Menu System Alarm Receiver Append Message Authentication Automated Attendant Blacklists Blind Transfer Call Detail Records Call Forward on Busy Call Forward on No Answer Call Forward Variable Call Monitoring Call Parking Call Queuing Call Recording Call Retrieval Call Routing (DID & ANI) Call Snooping Call Transfer Call Waiting Caller ID Caller ID Blocking Caller ID on Call Waiting Calling Cards Fully featured ACD supporting Multiple queue modes Call pull back on no answer Overflow to voicemail Queued voicemails Time / Day routing rules Agent unavailable types Skills based routing (9999 skill levels) Telephony based agent logon Web browser based system configuration Multi Language support (US English only in Version 1) LDAP integration Multiple partition configurations Role based login Supervisor Monitor / Listen-in SNMP support Real-time Supervisor Dashboard web application providing Agent and queue performance statistics Agent and queue drill down statistics Real-time Agent Dashboard Agent performance statistics web application Netwave Telecom & JP Information Technology Consultants Inc.2010

10. Multiply your human resources and save costs Netwave Telecom & JP Information Technology Consultants Inc.2010

11. Netwave VoIP products are complete scalable, and range from 1 or 2 phone business to an enterprise of 200 phone or more. Small business can enjoy JP VoIP products features, like electronic receptionist, skill base routing and follow me. While enterprises can take advantages of efficient systems and virtualised environments. See your business grow by taking advantage of remote agents and satellite offices and remote agents, like they are right next to you. Your Business productivity profit Netwave Telecom & JP Information Technology Consultants Inc.2010