American Society for Quality (ASQ) Certification Overview Presentation - This presentation provides overview of 17 globally recognized certifications to guide you in selecting the right certification(s) for you to pursue. There is one pager for each of the certification that describes key aspects of that certification.
2. What is ASQ Certification?
A formal recognition by ASQ that an individual has
demonstrated a proficiency within, and comprehension of, a
specified Body of Knowledge at a point in time.
• Internationally accepted and recognized
• 17 various certification programs from basic to advanced
• Recognition of excellence for 44 years
• Certified over 120,000 individuals globally
• Endorsed by over 125 corporations
3. Key Benefits
Key Benefits to Members:
• Gain new skills and upgrade proficiency
• Source of professional and personal pride
• Investment in career
Key Benefits to Organizations:
• Investment in the company’s future
• Perfect and share new techniques in the workplace
• Knowledgeable employees that assure product / service
quality
4. History of Certification
1968 - Certified Quality Engineer (CQE)
1970 - Certified Quality Technician (CQT)
1972 - Certified Reliability Engineer (CRE)
1984 - Certified Quality Inspector (CQI)
1987 - Certified Quality Auditor (CQA)
1995 - Certified Manager of Quality/Org. Excellence (CMQ/OE)
1996 - Certified Software Quality Engineer (CSQE)
2000 - Certified HACCP Auditor (CHA)
2001 - Certified Quality Improvement Associate (CQIA)
Certified Six Sigma Black Belt (CSSBB)
2002 - Certified Biomedical Auditor (CBA)
2004 - Certified Calibration Technician (CCT)
2005 - Certified Quality Process Analyst (CQPA)
2006 - Certified Six Sigma Green Belt (CSSGB)
2009 - Certified Pharmaceutical GMP (CGPG)
2010 - Certified Six Sigma Master Black Belt (CSSMBB)
2015 – Certified Six Sigma Yellow Belt (CSSYB)
5. 5
• Spanish - CQE, CQA, CQT, CQIA, CQPA,, SSBB, SSGB
• Mandarin - CMQ/OE, CQE, SSBB, CQIA, SSGB, CRE
• Korean - CRE, CQE
• Portuguese – CQE, CQA, SSBB, CMQ/OE
Translated Exams – As a Result of Growth
7. • ASQ uses ISO 17024 to develop our programs
• Involves 64 Subject Matter Experts for first examination
• After first administration additional workshops may be
required to ensure appropriate number of questions in the
exam bank:
– Item Writing
– Item Review
• Prior to each administration:
– Exam Review
• Utilizes customer feedback as well to continuously improve
the process and examinations
• BoK reviewed every five years
Exam Development Process
8. • Ensures reliability - Is the behavior being measured
consistently? Consistency is based on:
– Test Length
– Consistency in Test Administration
– Clarity of Questions
– Appropriateness of Questions
• Ensure validity - Evidence that the test is measuring what
it says it will measure.
– Test Specifications
– Body of Knowledge (BOK)
– Test Question Classification
– Reference Text & Rationale
Exam Development Process
9. • BOK:
– Auditing Fundamentals (10 Questions)
– Auditing and Inspection Processes (24 Questions)
– Biomedical Quality Management System
Requirements (47 Questions)
– Technical Biomedical Knowledge (40 Questions)
– Quality Tools and Techniques(14 Questions)
• Exam Duration: 4 hours
• Exam Format: 135 multiple-choice questions.
• Exam Fee: $419 (ASQ Members: $269)
• Exam Dates: 1st Saturday of March and October
• Education and / or Experience: 5 years
Certified Biomedical Auditor (CBA) Overview
10. • BOK:
– General Metrology (35 Questions)
– Measurement Systems (22 Questions)
– Calibration Systems (33 Questions)
– Measurement Uncertainty and Applied Math (20
Questions)
– Quality Systems and Standards (15 Questions)
• Exam Duration: 4 hours
• Exam Format: 125 multiple-choice questions .
• Exam Fee: $339 (ASQ Members: $189)
• Exam Dates: 1st Saturday of June and December
• Education and / or Experience: 5 years
Certified Calibration Technician (CCT) Overview
11. • BOK:
– HACCP Systems (22 Questions)
– HACCP Principles (21 Questions)
– Implementation and Maintenance of HACCP Systems (14
Questions)
– Auditing Fundamentals (17 Questions)
– Audit Process (36 Questions)
– Auditor Competencies (13 Questions)
– Quality Tools and Techniques(12 Questions)
• Exam Duration: 4 hours
• Exam Format: 135 multiple-choice questions.
• Exam Fee: $419 (ASQ Members: $269)
• Exam Dates: 1st Saturday of March and October
• Education and / or Experience: 5 years
Certified HACCP Auditor (CHA) Overview
12. • BOK:
– Leadership (25 Questions)
– Strategic Plan Development and Deployment (18 Questions)
– Management Elements and Methods (30 Questions)
– Quality Management Tools (30 Questions)
– Customer-Focused Organizations (17 Questions)
– Supply Chain Management (15 Questions)
– Training and Development (15 Questions)
• Exam Duration: 4 hours
• Exam Format: two-part examination - 150 multiple-choice questions
and two constructed-response (essay) questions.
• ASQ Detroit Section Exam Preparation Class Fee: $400 (includes
primer and handouts)
• Exam Fee: $489 (ASQ Members: $339)
• Exam Dates: 1st Saturday of March and October
• Education and / or Experience: 10 years
Certified Manager of Quality / Org. Excellence (CMQ/OE)
Overview
13. • BOK:
– Regulatory agency Governance (15 Questions)
– Quality Systems (30 Questions)
– Laboratory Systems (20 Questions)
– Infrastructure: Facilities, Utilities, Equipment(18 Questions)
– Materials and Supply Chain Management (15 Questions)
– Sterile and Non Sterile Manufacturing System (25 Questions)
– Filling, packing, Labeling (17 questions)
– Product Development and Technology Transfers (10 questions)
• Exam Duration: 4 hours
• Exam Format: 150 multiple-choice questions.
• Exam Fee: $419 (ASQ Members: $269)
• Exam Dates: 1st Saturday of June and December
• Education and / or Experience: 3 years
Certified Pharmaceutical GMP (CPGP) Overview
14. • BOK:
– Auditing Fundamentals (27 Questions)
– Audit Process (42 Questions)
– Auditor Competencies (25 Questions)
– Audit Program Management and Business
Applications (30 Questions)
– Quality Tools and Techniques (26 Questions)
• Exam Duration: 5 hours
• Exam Format: 150 multiple-choice questions.
• Exam Fee: $419 (ASQ Members: $269)
• Exam Dates: 1st Saturday of June and December
• Education and / or Experience: 8 years
Certified Quality Auditor (CQA) Overview
15. • BOK:
– Management and Leadership (15 Questions)
– The Quality System (15 Questions)
– Product and Process Design (25 Questions)
– Product and Process Control (32 Questions)
– Continuous Improvement (30 Questions)
– Quantitative Methods and Tools (43 Questions)
• Exam Duration: 5 hours
• Exam Format: 160 multiple-choice questions.
• Exam Fee: $419 (ASQ Members: $269)
• Exam Dates: 1st Saturday of June and December
• Education and / or Experience: 8 years
Certified Quality Engineer (CQE) Overview
16. • BOK:
– Technical Mathematics (20 Questions)
– Metrology (30 Questions)
– Inspections and Tests (30 Questions)
– Quality Assurance (20 Questions)
• Exam Duration: 4 hours
• Exam Format: 100 multiple-choice questions.
• Exam Fee: $339 (ASQ Members: $189)
• Exam Dates: 1st Saturday of March and October
• Education and / or Experience: 2 years
Certified Quality Inspector (CQI) Overview
17. • BOK:
– Quality Basics (25 Questions)
– Teams (25 Questions)
– Continuous Improvement (50 Questions)
• Exam Duration: 3 hours
• Exam Format: 100 multiple-choice questions.
• Exam Fee: $339 (ASQ Members: $189)
• Exam Dates: 1st Saturday of June and December
• Education and / or Experience: 2 years
Certified Quality Improvement Associate (CQIA) Overview
18. • BOK:
– Quality Concepts and Tools (22 Questions)
– Problem Solving and Improvement (22 Questions)
– Data Analysis (33 Questions)
– Customer Supplier Relations (15 Questions)
– Corrective and Preventive Actions (8 Questions)
• Exam Duration: 4 hours
• Exam Format: 100 multiple-choice questions.
• Exam Fee: $339 (ASQ Members: $189)
• Exam Dates: 1st Saturday of June and December
• Education and / or Experience: 2 years
Certified Quality Process Analyst (CQPA) Overview
19. • BOK:
– Quality Concepts and Tools (22Questions)
– Statistical Techniques (18 Questions)
– Metrology and Calibration (17 Questions)
– Inspection and Tests (23 Questions)
– Quality Audits (11 Questions)
– Corrective and Preventative Actions (9 Questions)
• Exam Duration: 4 hours
• Exam Format: 100 multiple-choice questions.
• Exam Fee: $339 (ASQ Members: $189)
• Exam Dates: 1st Saturday of March and October
• Education and / or Experience: 4 years
Certified Quality Technician (CQT) Overview
20. • BOK:
– Reliability Management (18 Questions)
– Probability and Statistics for Reliability (27 Questions)
– Reliability in Design and Development (26 Questions)
– Reliability Modeling and Predictions (22 Questions)
– Reliability Testing (24 Questions)
– Maintainability and Availability (15 Questions)
– Data Collection and Use (18 Questions)
• Exam Duration: 4 hours
• Exam Format: 150 multiple-choice questions.
• Exam Fee: $419 (ASQ Members: $269)
• Exam Dates: 1st Saturday of March and October
• Education and / or Experience: 8 years
Certified Reliability Engineer (CRE) Overview
21. • BOK:
– General Knowledge (16 Questions)
– Software Quality Management (26 Questions)
– System and Software Engineering Processes (27
Questions)
– Project Management (24 Questions)
– Software Metric and Analysis (24Questions)
– Software Verification and Validation (27 Questions)
– Software Configuration Management (16 Questions)
• Exam Duration: 4 hours
• Exam Format: 160 multiple-choice questions.
• Exam Fee: $419 (ASQ Members: $269)
• Exam Dates: 1st Saturday of June and December
• Education and / or Experience: 8 years
Certified Software Quality Engineer (CSQE) Overview
22. • BOK:
– Organizational- wide Planning and Deployment (12 Questions)
– Organizational Process Management and Measures (10 Questions)
– Team Management (18 Questions)
– Define (20 Questions)
– Measure (25 Questions)
– Analyze (22 Questions)
– Improve (21 Questions)
– Control (15 Questions)
– Design for Six Sigma (7 Questions)
• Exam Duration: 4 hours
• Exam Format: 150 multiple-choice questions.
• Exam Fee: $459 (ASQ Members: $309)
• Exam Dates: 1st Saturday of March and October
• Education and / or Experience: 2 completed projects or 3 years
1 completed project
Certified Six Sigma Black Belt (CSBB) Overview
23. • BOK:
– Six Sigma and Organization (15 Questions)
– Six Sigma- Define (25 Questions)
– Six Sigma – Measure (30 Questions)
– Six Sigma – Analyze (15 Questions)
– Six Sigma – Improve and Control (15 Questions)
• Exam Duration: 4 hours
• Exam Format: 100 multiple-choice questions.
• Exam Fee: $359 (ASQ Members: $209)
• Exam Dates: 1st Saturday of June and December
• Education and / or Experience: 3 years
Certified Six Sigma Green Belt (CSSGB) Overview
24. • BOK:
– Enterprise- wide Planning and Development (25 Questions)
– Cross Functional Competencies (15 Questions)
– Project Management (15 Questions)
– Training Design and Delivery(15 Questions)
– Mentoring Responsibilities (10Questions)
– Advanced Measurement Methods and Tools ( 25 Questions)
• Exam Duration: 5 hours
• Exam Format: two-part examination - 100 multiple-choice questions
and performance based assessment.
• Portfolio Review Fee: $650 (ASQ member $495)
• Exam Fee: $2150 (ASQ Members: $1995)
• Exam Dates: 1st Saturday of March and October
• Education and / or Experience: 5 years as a SSBB or MBB or
10 completed SSBB projects and an approved Portfolio Review
Certified Six Sigma Master Black Belt (CSSMBB)
Overview
25. • BOK:
– Six Sigma Fundamentals (21 Questions)
– Define phase (12 Questions)
– Measure Phase (15 Questions)
– Analyze Phase (15 Questions)
– Improve and Control Phase (12 Questions)
• Exam Duration: 2 hours
• Exam Format: 75 multiple-choice questions.
• Exam Fee: $339 (ASQ Members: $189)
• Exam Dates: 1st Saturday of March and October
• Education and / or Experience: 1 year
Certified Six Sigma Yellow Belt (CSSYB) Overview
27. • Experience requirement will be waived (only one of these
waivers may be claimed):
– Diploma from a technical or trade school—one year
will be waived
– Associate degree—two years waived
– Bachelor’s degree—four years waived
– Master’s or doctorate—five years waived
Experience Requirement Waivers
28. • Recertification verifies that you have maintained
the same knowledge level you demonstrated
when you originally passed the exam
• 18 RU credits required over three years. Credits
earned through:
– Employment
– Professional Development
– Education
– Society Involvement
– Certifications
– Publishing
Recertification
