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Managing A Website Redesign Tips & Ideas from the City of Reno Project Kristy Fifelski, E-Public Information Officer / City of Reno Tom Johnson, Project Manager / Vision Internet

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Topics <ul><li>City of Reno Project Background </li></ul><ul><li>Getting Approval </li></ul><ul><ul><li>Define the Need </li></ul></ul><ul><ul><li>Identify the Players </li></ul></ul><ul><ul><li>Make the Case </li></ul></ul><ul><li>Planning the Project </li></ul><ul><li>Managing the Process </li></ul><ul><li>Reflecting, Enhancing & Monitoring </li></ul>

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City of Reno Project Background

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Former City of Reno website

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Former website

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Former website

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Former website

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Former website

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Former website

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Link Former website

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www.cityofreno.com Redesigned City of Reno website Launched July 9, 2007

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Getting Approval <ul><li>Define the Need </li></ul><ul><li>Identify the Players </li></ul><ul><li>Make the Case </li></ul>

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Planning the Project <ul><li>Committee </li></ul><ul><li>Goals </li></ul><ul><li>Contract </li></ul><ul><li>Timeline </li></ul><ul><li>3 rd Party Tools </li></ul>

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Managing the Process <ul><li>Our Process </li></ul><ul><li>Keeping Momentum </li></ul><ul><li>Training </li></ul><ul><li>Implementation </li></ul>

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Website info on employee intranet

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Created training docs using Adobe InDesign

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Reflecting, Enhancing, Monitoring

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Created custom error page

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Tom Johnson, Vision Internet Tips to Keep In Mind When Planning a Redesign

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Tips to Keep In Mind When Planning a Redesign <ul><li>Get input from your website audiences before your start. Keep your users and audiences in mind when designing the information architecture. </li></ul><ul><li>Don’t Go It Alone – Get a committee together to participate in the project and help with decision-making. </li></ul><ul><li>Consider re-writing content, not just porting over the old content from your current site. (“Garbage In, Garbage Out”) </li></ul><ul><li>Make the redesign “More than skin deep” - Add new technology, functionality and interactivity to the website that you did not have on your previous site. </li></ul>

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Tips to Keep In Mind When Planning a Redesign <ul><li>Inventory third-party systems that need to be ported to the new site and plan the migration of these systems. </li></ul><ul><li>Consider meeting with technical groups in your community to get their input on the project. </li></ul><ul><li>Don’t wait until the last minute to get high-quality photos and for your new website graphic design. (You may need to hire a professional photographer) </li></ul><ul><li>Work with your communications/marketing department to plan the announcement of the site launch. </li></ul>

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Q&A 