My presentation at the CII-NID Design Summit on the Future of the Workplace. I present 10 design patterns for the workplace of the future

1. Future of the Workplace
Ashok Krish
Head, TCS Innovation Labs – Web 2.0
Copyright © 2013 Tata Consultancy Services Limited
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2. My Google Footprint
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3. My Unofficial Social Networks
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4. My Resume
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5. My Unofficial Thoughts
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6. My Photos
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7. My Reading List
My Reading List
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8. My Music
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9. 9
Krish Ashok
Ruby on Rails
iPhone Dev
Collaboration
Open Source
Violin
Innovation
Knowledge Mgmt
Guitar
Cello
Head, TCS Innovation Labs – Web 2.0
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10. 10
We live in beautiful houses
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In large, ugly cities
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And drive beautiful cars
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In the most nightmarish traffic
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And work in beautiful office
buildings
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15. Only to use the most unusable
software
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16. The nature of enterprises is
changing in unprecedented
ways. Software is now
everywhere
Software Design
Design of Software
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17. So fixing Software goes a long
way. It impacts processes and
yes, culture too
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18. Information is real time
Online footprint is reputation
Identity is collaboratively managed
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19. People share first, think later
Social filtering > expert recos
Dunbar’s number > 140
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20. Conversations > Brand message
Connections > Designations
Continuous Partial Attention
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21. The Consumer Digital Experience
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22. 2007 – the first year of college
grads who do not remember an
era without the internet
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23. The Flexible Workplace
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24. The DIY Work Culture
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25. The Social Enterprise
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26. The Mobile Workplace
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27. 10 Design patterns for the
Workplace of the Future
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28. Patterns
Anti-patterns
I am the Workplace
Cost of Coordination
Ambient Awareness
Spam and Noise
Work is Play
Play is play
Nodes in a Network
Social Savviness
Virtual Teams
Accountability
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29. 1. I am the Workplace
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30. Device Independent
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31. Ubiquitous Access
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32. There’s an app for that
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33. Location Independent
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34. I am the Workplace
§ Access to enterprise knowledge &
transactions from anywhere on any device
§ BYOD
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35. 2. Cost of Coordination
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36. 3. Ambient Awareness
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37. Social Networks & Expertise graphs
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38. Communities of Practice
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39. Experts from the edges
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40. Ambient Awareness
§ The Social Intranet – personalized knowledge
streams over transactions
§ Expertise and interest graphs
§ Strong and Weak networks
§ Public by default, private by choice
§ Neutralizing the “I have contacts” advantage
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41. 4. Noise and Spam
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42. 5. Work is Play
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43. Badges & Leaderboards
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44. The Social Helpdesk
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45. Curate your identity
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46. Work is Play
§ Gamification
– Persuasive design
– Empathic design
– Intrinsic Motivation
– Crowd computing
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47. 6. Play is Play
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48. 7. Nodes in a Network
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49. Nodes in a Network
§ Subliminal flattening of hierarchies
§ Dunbar’s number ++
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50. A common anti-pattern
in social networks is the
emergence of the socialsavvy yet non-value
adding individual. This,
inside an enterprise can
be a problem from the
point of view of talent
identification.
8. Social Savviness
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51. 9. Virtual teams
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52. Virtual Teams
§ Self-forming teams
§ Multi-level self-actualization & support for
continuous partial attention
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53. Virtual teams often have virtually
no accountability
10. Accountability
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54. Patterns
Anti-patterns
I am the Workplace
Cost of Coordination
Ambient Awareness
Spam and Noise
Work is Play
Play is play
Nodes in a Network
Social Savviness
Virtual Teams
Accountability
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55. Photo Credits (Creative Commons)
§ Bombay apartments – Premshree Pillai
http://www.flickr.com/photos/premshree/
§ Dharavi – Jon Hurd - http://www.flickr.com/photos/jonhurd/
§ Tata Nano – Balaji B http://www.flickr.com/photos/bbalaji/
§ Traffic in India – Joiseyshowaa http://www.flickr.com/photos/joiseyshowaa/with/2402764792/
§ Guy playing console – Luke Hayfield
http://www.flickr.com/photos/altoexyl/
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56. Photo Credits (Creative Commons)
§ Social Graph and Friend Wheel – Steve Jurvetson
http://www.flickr.com/photos/jurvetson/
§ Wall St – David Ohmer http://www.flickr.com/photos/the-o/
§ Facebook like – Facebook(LET)
http://www.flickr.com/photos/goiabarea/
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57. Thank you
Copyright © 2013 Tata Consultancy Services Limited
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