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A TRAINING REPORT
ON
“TITLE OF TRAINING”
Submitted in partial fulfillment of the requirement of Bachelor of Business Administration
JAI NARIAN VYAS UNIVERSITY, JODHPUR
Training Report Submitted to Submitted by
Mr. S.S.Ramdeo Name: KOUSIK TAK
Training Co-ordinator Enrollment No:
Training Supervised By
Company’s Supervisor’s Name
Designation
Organization
Session 2016-17
AISHWARYA COLLEGE OF EDUCATION (A.C.E.)
A-9, K. N. Nagar, Opp. National Handloom (Pratap Nagar)
Jodhpur-342003 (Raj.)
Phone - (0291) 2670175
E-Mail – info@aishwaryacollege.edu.in
CERTIFICATE
This is to certify that Mr./Ms.___KOUSHIK TAK___________, Enrollment No.___________
has proceeded under my supervision his/her Training Report on “____________”
The work embodied in this report is original and is of the standard expected of an BBA student
and has not been submitted in part or full to this or any other university for the award of any
degree / diploma. He/She has completed all requirements of guidelines for project report and the
work is fit for evaluation
(Mr.S.S.Ramdeo)
Training Co-ordinator
Aishwarya College of Education
UNDERTAKING
I herby declare that total work of this Training Report entitled “________” in <company’s
Name> is an original work of mine is done during the month _________as part of Summer
Training under the guidance of ____________ (Name of Project Guide in Company) to the
best of my knowledge and beliefs the facts mentioned in the report are true.
Name of Student
Enrollment no.:
BBA Part IV
ACKNOWLEDGMENT
I would like to thank my Training Supervisor XYZ, <Designation>, <HONDA>,
Jodhpur for guiding me through my Industrial training. His encouragement, time
and effort are greatly appreciated.
I feel immense pleasure to express a deep sense of gratitude to Dr. Rishi Nepalia,
Principal, Aishwarya College of Education, Jodhpur who has given me an
opportunity to do training. I would also thankful to my Training Guide
Mr.S.S.Ramdeo and Faculties for their constant support and guidance. Their
valuable suggestions and helping hands has helped me to complete my training
successfully
Lastly I would like to thank all the employees of organization who offered their
opinions and suggestions throughout my Training period.
NAME OF CANDIDATE
KOUSIK TAK
CONTENTS
1. Introduction
2. Company Profile
3. Importance & Scope
4. Swot Analysis
5. Research Objectives
6. HypothesisResearch Methodology
7. Conclusion
8. Suggestion
9. Bibliography
INTRODUCTION
Honda has been the world's largest motorcycle manufacturer since 1959, as well as the world's
largest manufacturer of internal combustion engines measured by volume, producing more than
14 million internal combustion engines each year. Honda surpassedNissan in 2001 to become the
second-largest Japanese automobile manufacturer. As of August 2008, Honda
surpassed Chrysler as the fourth largest automobile manufacturer in the United States. Honda is
the sixth largest automobile manufacturer in the world.
Honda was the first Japanese automobile manufacturer to release a dedicated luxury
brand, Acura, in 1986. Aside from their core automobile and motorcycle businesses, Honda also
manufactures garden equipment, marine engines, personal watercraft and power generators,
amongst others. Since 1986, Honda has been involved with artificial intelligence/robotics
research and released their ASIM Orobot in 2000. They have also ventured into aerospace with
the establishment of GE Honda Aero Engines in 2004 and the Honda HA-420 HondaJet,
scheduled to be released in 2011. Honda spends about 5% of its revenues into R&D.
History of Honda
From a young age, Honda's founder, Soichiro Honda (本田 宗一郎, Honda Sōichirō) had a great
interest in automobiles. He worked as a mechanic at a Japanese tuning shop, Art Shokai, where
he tuned cars and entered them in races. A self-taught engineer, he later worked on a piston
design which he hoped to sell to Toyota. The first drafts of his design were rejected, and Soichiro
worked painstakingly to perfect the design, even going back to school and pawning his wife's
jewelry for collateral. Eventually, he won a contract with Toyota and built a factory to construct
pistons for them, which was destroyed in an earthquake. Due to a gasoline shortage
during World War II, Honda was unable to use his car, and his novel idea of attaching a small
engine to his bicycle attracted much curiosity. He then established the Honda Technical Research
Institute in Hamamatsu, Japan, to develop and produce small 2-cycle motorbike engines. Calling
upon 18,000 bicycle shop owners across Japan to take part in revitalizing a nation torn apart by
war, Soichiro received enough capital to engineer his first motorcycle, the Honda Cub. This
marked the beginning of Honda Motor Company, which would grow a short time later to be the
world's largest manufacturer of motorcycles by 1964.
The first production automobile from Honda was the T360 mini pick-up truck, which went on
sale in August 1963.[10]
Powered by a small 356 cc straight-4 gasoline engine, it was classified
under the cheaper Kei car tax bracket.[citation needed]
The first production car from Honda was
the S500 sports car, which followed the T360 into production in October 1963. Its chain driven
rear wheels point to Honda's motorcycle origins.
Company Name
Honda Motor Co., Ltd.
Head Office
1-1, 2-chome, Minami-Aoyama, Minato-ku, Tokyo 107-8556, Japan
Tel: +81-(0)3-3423-1111
Established
September 24, 1948
President & CEO
Takanobu Ito
Capital
¥86 billion (as of March 31, 2010)
Sales (Results of fiscal 2010)
Consolidated: ¥8,579,174 million
Unconsolidated: ¥2,717,736 million
Total number of employees
Consolidated: 176,815 (as of March 31, 2010)
Unconsolidated: 26,121 (as of March 31, 2010)
Consolidated subsidiaries
390 subsidiaries (as of March 31, 2010)
Chief Products
Motorcycles, automobiles, power products
Aoyama Building
Wako Building
CORPORATE PROFILE
Honda Motor Co., Ltd. operates under the basic principles of "Respect for the Individual"
and "The Three Joys" — commonly expressed as The Joy of Buying, The Joy of Selling and
The Joy of Creating. "Respect for the Individual" reflects our desire to respect the unique
character and ability of each individual person, trusting each other as equal partners in
order to do our best in every situation. Based on this, "The Three Joys" expresses our belief
and desire that each person working in, or coming into contact with our company, directly
or through or products, should share a sense of joy through that experience. In line with
these basic principles, since its establishment in 1948, Honda has remained on the leading
edge by creating new value and providing products of the highest quality at a reasonable
price, for worldwide customer satisfaction. In addition, the Company has conducted its
activities with a commitment to protecting the environment and enhancing safety in a
mobile society.
The Company has grown to become the world's largest motorcycle manufacturer and one of
the leading automakers. With a global network of 492* subsidiaries and affiliates accounted
for under the equity method, Honda develops, manufactures and markets a wide variety of
products, ranging from small general-purpose engines and scooters to specialty sports cars,
to earn the Company an outstanding reputation from customers worldwide.
Honda In India
Honda Siel Cars India Ltd., (HSCI) was incorporated in December 1995 as a joint venture
between Honda Motor Co. Ltd., Japan and Siel Limited, a Siddharth Shriram Group company,
with a commitment to providing Honda’s latest passenger car models and technologies, to the
Indian customers. The total investment made by the company in India till date is Rs 1620 crores
in Greater Noida plant and Rs 784 crores in Tapukara plant.
HSCI’s first state-of-the-art manufacturing unit was set up at Greater Noida, U.P in 1997. The
green-field project is spread across 150 acres of land (over 6,00,000 sq. m.).
The annual capacity of this facility is 100,000 units. The company’s second manufacturing
facility is in Tapukara, Rajasthan. This facility is spread over 600 acres and will have an initial
production capacity of 60,000 units per annum, with an investment of about Rs 1,000 crore. The
first phase of this facility was inaugurated in September 2008.
The company’s product range includes Honda Jazz, Honda City, Honda Civic and Honda Accord
which are produced at the Greater Noida facility with an indigenization level of 77%, 76%, 74%
and 28% respectively. The CR-V is imported from Japan as Completely Built Units. Honda’s
models are strongly associated with advanced design and technology, apart from its established
qualities of durability, reliability and fuel-efficiency.
World Wide Message By Honda
Striving to become a company that society wants to exist by strengthening the core
principles of Honda
Looking back over the past fiscal year
Last year brought positive signs of economic recovery, including increased consumer spending
in Japan and the U.S. and expected economic expansion in Asia and developing nations. At the
same time, concerns about the economic downturn, credit crunch, and unemployment persisted
in the U.S. and Europe. Moreover, regardless of regional differences, there was new movement
to drastically reduce greenhouse gas emissions, primarily CO2. In these ways, 2009 showed that
further management effort and environmental action were required in the near future. Under such
circumstances, Honda responded swiftly and specifically to the needs of society and customers in
each region. Through research and development, we worked vigorously to produce advanced
technologies for safety and environmental requirements. Through production, we addressed
changes in regional needs in a flexible manner, establishing a “mutually complementary” system
of manufacturing parts and finished vehicles in each region. Through sales, we released products
with new value by enhancing eco-responsible vehicles and widened the range of our product
lineup. As a result, over the last year alone, we delivered motorcycles, automobiles, and general-
purpose products to a total of more than 23 million customers around the world.
Striving to become a company that society wants to exist
Due to global political and economic changes, the business environment surround- ing Honda
remains uncertain amid growing social concern about environmental challenges. However, no
matter how considerable these changes may be, Honda will win the trust of our customers and
appeal to customers as before by creating technologies and products with new value that
anticipate customer needs and social requirements. We believe this is the way for Honda to
proceed, based on our founding principles. To achieve these goals, Honda will work to improve
product quality, safety, and environmental performance as well as promoting research and
development of next-generation mobility technologies such as fuel-cell electric vehicles and
battery-powered EVs. Additionally, we will focus on future product development to expand the
market for hybrid vehicles, which are currently the most effective in reducing CO2 emissions.
And, we will continue our efforts to become a company that society wants to exist through
global activities to minimize environ- mental impact in all of our business activities including
production, distribution, and sales, while promoting safe driving and engagement in other social
activities.
Manufacturing & Distribution
Strengthening our manufacturing system from the perspective of our customers and the
environment
Customer needs vary depending on the region. To deliver products that satisfy customers in all
regions, Honda established a manufacturing system that rapidly and flexibly responds to
customer requests at all production bases around the world. With this manufacturing system, we
are striving to further improve the quality of our products and minimize our environmental
footprint during manufacturing.
Thin-membrane solar cell panels at Dongfeng Honda (Wuhan, China)
Strengthening manufacturing capabilities and environmental measures on a global basis
Based on its commitment to build products close to the customer, Honda has pursued local
production from its early days. We first began overseas motorcycle production in Belgium in
1963 and became the first Japanese automaker to produce automobiles in the U.S. in 1982. By
focusing on localization early on, even in the areas of development and sales, we have been able
to respond to changes in product demand and supply more promptly and increase our quality and
cost competitiveness in each market. Moreover, we have been working on establishing a
mutually complementary parts and vehicle manufacturing network among countries within a
region so that we can respond to changing demand in each region more effectively and flexibly.
We have also centered on activities that improve quality at production bases around the world
and that reduce environmental impacts during manufacturing and distribution. In 2009, we began
operations at the Ogawa plant in Japan with extremely high resource and energy efficiency.
Meanwhile, we are promoting the installation of solar panels at our offices and plants. Through
improved production systems that take into consideration regional characteristics and enhanced
environmental measures, we will flexibly and effectively provide high-quality products in an
environmentally responsible way.
Motorcycle plant (Thailand)
Power products assembly (France)
Corporate profile and divisions
Honda headquarters building in Japan
Honda is headquartered in Minato, Tokyo, Japan. Their shares trade on the Tokyo Stock
Exchange and the New York Stock Exchange, as well as exchanges in Osaka, Nagoya, Sapporo,
Kyoto, Fukuoka, London, Paris and Switzerland.
The company has assembly plants around the globe. These plants are located in China, the
United States, Pakistan, Canada, England, Japan, Belgium, Brazil, New Zealand, Indonesia,
India, Thailand, Turkey and Perú. As of July 2010, 89 percent of Honda and Acura vehicles sold
in the United States were built in North American plants, up from 82.2 percent a year earlier.
This shields profits from the yen’s advance to a 15-year high against the dollar.
Honda's Net Sales and Other Operating Revenue by Geographical Regions in 2007
Geographic Region Total revenue (in millions of ¥)
Japan 1,681,190
North America 5,980,876
Europe 1,236,757
Asia 1,283,154
Others 905,163
American Honda Motor Company is based in Torrance, California. Honda Canada Inc. is
headquartered in the Scarborough district of Toronto, Ontario, and is building new corporate
headquarters in Markham, Ontario, scheduled to relocate in 2008; their manufacturing
division, Honda of Canada Manufacturing, is based in Alliston, Ontario. Honda has also created
joint ventures around the world, such as Honda Siel Cars and Hero Honda Motorcycles in
India, Guangzhou Honda and Dongfeng Honda in China, and Honda Atlas in Pakistan.
Current market position
With high fuel prices and a weak U.S. economy in June 2008, Honda reported a 1% sales
increase while its rivals, including the Detroit Big Three and Toyota, have reported double-digit
losses. Honda's sales were up almost 20 percent from the same month last year. The Civic and
the Accord were in the top five list of sales. Analysts have attributed this to two main factors.
First, Honda's product lineup consists of mostly small to mid-size, highly fuel-efficient vehicles.
Secondly, over the last ten years, Honda has designed its factories to be flexible, in that they can
be easily retooled to produce any Honda model that may be in-demand at the moment.
Nonetheless, Honda, Nissan, and Toyota, were still not immune to the global financial crisis of
2008, as these companies reduced their profitability forecasts. The economic crisis has been
spreading to other important players in the vehicle related industries as well. In November 2009
the Nihon Keizai Shinbun reported that Honda Motor exports have fallen 64.1%.
At the 2008 Beijing Auto Show, Honda presented the Li Nian ("concept" or "idea") 5-door
hatchback and announced that they were looking to develop an entry-level brand exclusively for
the Chinese market similar to Toyota's Scion brand in the USA. The brand would be developed
by a 50-50 joint-venture established in 2007 with Guangzhou Automobile Industry Group.
Following the Japanese earthquake and tsunami in March 2011 Honda announced plans to halve
production at its UK plants. The decision was made to put staff at the Swindon plant on a 2 day
week until the end of May as the manufacturer struggled to source supplies from Japan. It's
thought around 22,500 cars were produced during this period.
PROMOTIONAL STRATEGIES OF HONDA
Dream The Impossible!!!
POWER OF DREAMS , HONDA
Super Cub (2008)
the Super Cub made Honda what it is today. In 2008, 50 years and 60 million units later, the
Super Cub still continues to evolve.
Engines (2008)
Honda has announced "Engines," a new global advertisement aimed at increasing awareness of
how Honda's advanced engines can help in preserving the environment.
FCX (2007)
The global ad "FCX Concept" emphasizes Honda’s leadership in environmental performance
through advanced technology.
sky (2006)
"sky" signifies Honda's realization of a dream to bring mobility for everyone to the third
dimension, the sky, with the introduction of the HondaJet.
cap/ (2006)
The symbolic use of the Honda green cap, worn by Honda Associates, expresses two messages -
the fun that Honda employees enjoy through working at Honda and how that fun is embedded in
every Honda automobile, motorcycle and power product.
In the animated movie "cap/," a boy picks up a green cap - not just any cap, but a Honda green
cap - and once he wears it, is taken to the world of Honda where he experiences the creativity
that every Honda employee brings to the company - turning dreams such as ASIMO and
HondaJet into reality, and making Honda one of the most innovative companies in the world.
jet/ (2005)
The motif of Honda’s new Global Ad is the experimental HondaJet, which made its debut in
July, 2005 at “Airventure,” a prominent aircraft event in the USA. HondaJet realizes a Honda
founder’s dream.
The movie “jet/” is set in a quiet airstrip. Two men in blue overalls ride a tattered Super Cub
down a deserted hangar. Who could tell that these two, Richard Gritter and Dave West, were
indeed the test pilots for the experimental HondaJet, as they flew off into the evening sky...
run/ (2005)
Since development of the first ASIMO in 2000, ASIMO has grown in popularity around the
world, and has developed a global image of adorability and friendliness. The key aim in Honda’s
new global branding advertisement is to maintain ASIMO’s global image, whilst communicating
the new ASIMO prototype’s feature (ASIMO runs!) with a touch of humor. In 60” movie “run/”,
the new ASIMO prototype and an elderly gentleman engage in a little race down an airport’s
moving walkway.
HondaJet (2005)
The motif for this year’s worldwide corporate advertising is the HondaJet. In 2003, a hundred
years after the Wright Brothers made their pioneering flight; the HondaJet soared over North
Carolina on its maiden flight. Honda has again realized the power of dreams, by adding a new
dimension to the pursuit of mobility. We want to share this significant achievement with the
world, and with this in mind, came the motivation for this advertisement.
Honda FCX (2003)
The sound of a grandfather clock keeps pace with the FCX as it drives around. In the TV
commercial, the FCX is shown symbolizing the opening to a new era of mobility. In addition, a
corporate ad was placed on January 3, 2003 to all major newspapers in Japan showcasing the
theme of Honda’s new technology. The TV commercial uses a visual background that reflects
Honda’s challenging history and expresses Honda’s spirit, “an ultimate clean air vehicle for all
human beings”. The development of the fuel cell vehicle FCX, - has reinforced our belief in the
power of dreams.
WGP 500th Victory (2001)
At the FIM Road Racing World Championship Grand Prix opening event held at the Suzuka
circuit on April 8, 2001, Honda achieved it's record setting 500th win. It has been 40 years since
it's first win there in 1961. With unwavering passion and the result of win upon win there has
been no greater point of progress. In April 2000 all major Japanese newspapers published
corporate advertisements with the Honda motorcycle challenge spirit as it’s theme.
F1 200 Challenge (2000)
In the FIA Formula1 World Championship 14th race event held on September 10, 2000, Honda
set records in the F1 200 series. Since it’s first appearance in the German Grand Prix in 1964,
Honda has continued to compete in the top international racing events around the world. For the
Japan Grand Prix held at the Suzuka circuit over October 2000, all major Japanese newspapers
published corporate advertisements with Honda’s F1 challenge history as it’s theme.
Products
Automobiles
2008 Honda Accord (USA spec)
Eighth Generation Honda Civic (Asian Version)
Honda's global lineup consists of the Fit, Civic, Accord, Insight, CR-V, and Odyssey. An early
proponent of developing vehicles to cater to different needs and markets worldwide, Honda's
lineup varies by country and may feature vehicles exclusive to that region. A few examples are
the latest Acura TL luxury sedan and the Ridgeline, Honda's first light-duty uni-body pickup
truck. Both were engineered primarily in North America and are exclusively produced and sold
there.
The Civic is a line of compact cars developed and manufactured by Honda. In North America,
the Civic is the second-longest continuously running nameplate from a Japanese manufacturer;
only its perennial rival, the Toyota Corolla, introduced in 1968, has been in production
longer. The Civic, along with the Accord and Prelude, comprised Honda's vehicles sold in North
America until the 1990s, when the model lineup was expanded. Having gone through several
generational changes, the Civic has become larger and more upmarket, and it currently slots
between the Fit and Accord.
Honda increased global production in September 2008 to meet demand for small cars in the U.S.
and emerging markets. The company is shuffling U.S. production to keep factories busy and
boost car output, while building fewer minivans and sport utility vehicles as light trucksales fall.
Honda produces Civic hybrid, a hybrid electric vehicle that competes with the Toyota Prius, and
also produces the Insight and CR-Z.
Its first entrance into the pickup segment, the light duty Ridgeline, won Truck of the Year
from Motor Trend magazine in 2006. Also in 2006, the redesigned Civic won Car of the
Year from the magazine, giving Honda a rare double win of Motor Trend honors.
It is reported that Honda plans to increase hybrid sales in Japan to more than 20% of its total
sales in fiscal year 2011, from 14.8% in previous year.
Five of United States Environmental Protection Agency's top ten most fuel-efficient cars from
1984 to 2010 comes from Honda, more than any other automakers. The five models are: 2000-
2006 Honda Insight (53 mpg-US/4.4 L/100 km; 64 mpg-imp combined), 1986-1987 Honda Civic
Coupe HF (46 mpg-US/5.1 L/100 km; 55 mpg-imp combined), 1994-1995 Honda Civic hatchback
VX (43 mpg-US/5.5 L/100 km; 52 mpg-imp mpg combined), 2006- Honda Civic Hybrid (42 mpg-
US/5.6 L/100 km; 50 mpg-imp combined), and 2010- Honda Insight (41 mpg-US/5.7 L/100 km;
49 mpg-imp combined). The ACEEE has also rated the Civic GX as the greenest car in America
for seven consecutive years.
Motorcycles
Honda is the largest motorcycle manufacturer in Japan and has been since it started production in
1955. At its peak in 1982, Honda manufactured almost 3 million motorcycles annually. By 2006
this figure had reduced to around 550,000 but was still higher than its three domestic
competitors.
During the 1960s, when it was a small manufacturer, Honda broke out of the Japanese
motorcycle market and began exporting to the U.S. Taking Honda’s story as an archetype of the
smaller manufacturer entering a new market already occupied by highly dominant competitors,
the story of their market entry, and their subsequent huge success in the U.S. and around the
world, has been the subject of some academic controversy. Competing explanations have been
advanced to explain Honda’s strategy and the reasons for their success.
The first of these explanations was put forward when, in 1975, Boston Consulting Group (BCG)
was commissioned by the UK government to write a report explaining why and how the British
motorcycle industry had been out-competed by its Japanese competitors. The report concluded
that the Japanese firms, including Honda, had sought a very high scale of production (they had
made a large number of motorbikes) in order to benefit from economies of scale and learning
curve effects. It blamed the decline of the British motorcycle industry on the failure of British
managers to invest enough in their businesses to profit from economies of scale and scope.
2004 Honda Super Cub
The second explanation was offered in 1984 by Richard Pascale, who had interviewed the Honda
executives responsible for the firm’s entry into the U.S. market. As opposed to the tightly
focused strategy of low cost and high scale that BCG accredited to Honda, Pascale found that
their entry into the U.S. market was a story of “miscalculation, serendipity, and organizational
learning” – in other words, Honda’s success was due to the adaptability and hard work of its
staff, rather than any long term strategy. For example, Honda’s initial plan on entering the U.S.
was to compete in large motorcycles, around 300 cc. It was only when the team found that the
scooters they were using to get themselves around their U.S. base of San Francisco attracted
positive interest from consumers that they came up with the idea of selling the Super Cub.
The most recent school of thought on Honda’s strategy was put forward by Gary Hamel and C.
K. Prahalad in 1989. Creating the concept ofcore competencies with Honda as an example, they
argued that Honda’s success was due to its focus on leadership in the technology of internal
combustion engines. For example, the high power-to-weight ratio engines Honda produced for
its racing bikes provided technology and expertise which was transferable into mopeds. Honda's
entry into the U.S. motorcycle market during the 1960s is used as a case study for teaching
introductory strategy at business schools worldwide.
Automobile
Rubens Barrichello driving for Honda
Honda entered Formula One as a constructor for the first time in the 1964 season at the German
Grand Prix with Ronnie Bucknum at the wheel. 1965 saw the addition of Richie Ginther to the
team, who scored Honda's first point at the Belgian Grand Prix, and Honda's first win at
the Mexican Grand Prix. 1967 saw their next win at the Italian Grand Prix with John Surtees as
their driver. In 1968, Jo Schlesser was killed in a Honda RA302 at the French Grand Prix. This
racing tragedy, coupled with their commercial difficulties selling automobiles in the United
States, prompted Honda to withdraw from all international motorsport that year.
After a learning year in 1965, Honda-powered Brabhams dominated the 1966 French Formula
Two championship in the hands of Jack Brabhamand Denny Hulme. As there was no European
Championship that season, this was the top F2 championship that year. In the early 1980s Honda
returned to F2, supplying engines to Ron Tauranac's Ralt team. Tauranac had designed the
Brabham cars for their earlier involvement. They were again extremely successful. In a related
exercise, John Judd's Engine Developments company produced a turbo "Brabham-Honda"
engine for use in IndyCar racing. It won only one race, in 1988 for Bobby Rahal at Pocono.
Honda returned to Formula One in 1983, initially with another Formula Two partner,
the Spirit team, before switching abruptly to Williams in 1984. In the late 1980s and early 1990s,
Honda powered cars won six consecutive Formula One Constructors
Championships. WilliamsF1 won the crown in 1986 and 1987. Honda switched allegiance again
in 1988. New partners Team McLaren won the title in 1988, 1989, 1990 and 1991. Honda
withdrew from Formula One at the end of 1992, although the related Mugen-Honda company
maintained a presence up to the end of 1999, winning four races with Ligier and Jordan Grand
Prix.
Honda debuted in the CART IndyCar World Series as a works supplier in 1994. The engines
were far from competitive at first, but after development, the company powered six consecutive
drivers championships. In 2003, Honda transferred its effort to the rival IRL IndyCar Series. In
2004, Honda-powered cars overwhelmingly dominated the IndyCar Series, winning 14 of 16
IndyCar races, including the Indianapolis 500, and claimed the IndyCar Series Manufacturers'
Championship, Drivers' Championship and Rookie of the Year titles. In 2006, Honda became the
sole engine supplier for the IndyCar Series, including the Indianapolis 500. In the 2006
Indianapolis 500, for the first time in Indianapolis 500 history, the race was run without a single
engine problem.
During 1998, Honda considered returning to Formula One with their own team. The project was
aborted after the death of its technical director, Harvey Postlethwaite. Honda instead came back
as an official engine supplier to British American Racing (BAR) and Jordan Grand Prix. Honda
bought a stake in the BAR team in 2004 before buying the team outright at the end of 2005,
becoming a constructor for the first time since the 1960s. Honda won the 2006 Hungarian Grand
Prix with driver Jenson Button.
It was announced on 5 December 2008, that Honda would be exiting Formula One with
immediate effect due to the 2008 global economic crisis. The team was sold to former team
principal Ross Brawn, renamed Brawn GP and subsequently Mercedes GP.
Honda became an official works team in the British Touring Car Championship in 2010.
Motorcycles
Honda RC212V raced by Dani Pedrosa
Honda Racing Corporation (HRC) was formed in 1982. The company combines participation in
motorcycle races throughout the world with the development of high potential racing machines.
Its racing activities are an important source for the creation of leading edge technologies used in
the development of Honda motorcycles. HRC also contributes to the advancement of motorcycle
sports through a range of activities that include sales of production racing motorcycles, support
for satellite teams, and rider education programs.
Soichiro Honda, being a race driver himself, could not stay out of international motorsport. In
1959, Honda entered five motorcycles into the Isle of Man TT race, the most prestigious
motorcycle race in the world. While always having powerful engines, it took until 1961 for
Honda to tune their chassis well enough to allow Mike Hailwood to claim their first Grand
Prix victories in the 125 and 250 cc classes. Hailwood would later pick up their first Senior TT
wins in 1966 and 1967. Honda's race bikes were known for their "sleek & stylish design" and
exotic engine configurations, such as the 5-cylinder, 22,000 rpm, 125 cc bike and their 6-cylinder
250 cc and 297 cc bikes.
In 1979, Honda returned to Grand Prix motorcycle racing with the monocoque-framed, four-
stroke NR500. The FIM rules limited engines to four cylinders, so the NR500 featured non-
circular, 'race-track', cylinders, each with 8 valves and two connecting rods, in order to provide
sufficient valve area to compete with the dominant two-stroke racers. Unfortunately, it seemed
Honda tried to accomplish too much at one time and the experiment failed. For the 1982 season,
Honda debuted their first two-stroke race bike, the NS500 and in 1983, Honda won their first
500 cc Grand Prix World Championship with Freddie Spencer. Since then, Honda has become a
dominant marque in motorcycle Grand Prix racing, winning a plethora of top level titles with
riders such as Mick Doohan and Valentino Rossi .
In motocross, Honda has claimed six motocross world championships. In the World Enduro
Championship, Honda has captured six titles, most recently with Stefan Merriman in 2003 and
with Mika Ahola in 2007 and 2008.
In observed trials, Honda has claimed three world championships with Belgian rider Eddy
Lejeune.
Marketing
Honda's official slogan is "The Power of Dreams". They have never used this slogan to sell their
products. Mr. Honda's belief is that well built products will sell themselves.
In 2003, Honda released its Cog advertisement in the UK and on the Internet. To make the ad,
the engineers at Honda constructed a Rube Goldberg Machine made entirely out of car parts
from a Europe Domestic Market Honda Accord (upon which the USDM Acura TSX is based).
To the chagrin of the engineers at Honda, all the parts were taken from two of only six hand-
assembled pre-production models of the Accord. The advertisement depicted a single cog which
sets off a chain of events that ends with the Honda Accord moving and Garrison Keillor speaking
the tagline, "Isn't it nice when things just... work?" It took 606 takes to get it perfect.[71]
In 2004, they produced the Grrr advert, usually immediately followed by a shortened version of
the 2005 Impossible Dream advert.
A post 2005 style Honda dealership in Moncton, Canada
In December 2005, Honda released The Impossible Dream a two-minute panoramic
advertisement filmed in New Zealand, Japan and Argentina which illustrates the founder's dream
to build performance vehicles. While singing the song "Impossible Dream", a man reaches for
his racing helmet, leaves his trailer on a minibike, then rides a succession of vintage Honda
vehicles: a motorcycle, then a car, then a powerboat, then goes over a waterfall only to reappear
piloting a hot air balloon, with Garrison Keillor saying "I couldn't have put it better myself" as
the song ends. The song is from the 1960s musical Man Of La Mancha, sung by Andy Williams.
In 2006, Honda released its Choir advertisement, for the UK and the internet. This featured a 60-
person choir who sang the car noises as film of the Honda Civic are shown.
For the last several years in the United States, during model close-out sales for the current year
before the start of the new model year, Honda's advertising has featured an animated
character known simply as Mr. Opportunity, voiced by Rob Paulsen. The casual looking man
talks about various deals offered by Honda and ends with the phrase "I'm Mr. Opportunity, and
I'm knockin'", followed by him "knocking" on the television screen or "thumping" the speaker at
the end of radio ads. Also, commercials for Honda's international hatchback, the Jazz, are
parodies of well-known pop culture images such as Tetris and Thomas The Tank Engine.
In late 2006, Honda released an ad with ASIMO exploring a museum, looking at the exhibits
with almost child-like wonderment (spreading out its arms in the aerospace exhibit, waving hello
to an astronaut suit that resembles him, etc.), while Garrison Keillor ruminates on progress. It
concludes with the tagline: "More forwards please".
Honda also sponsored ITV's coverage of Formula One in the UK for 2007. However they had
announced that they would not continue in 2008 due to the sponsorship price requested by ITV
being too high.
In May 2007, focuses on their strengths in racing and the use of the Red H badge — a symbol of
what is termed as "Hondamentalism". The campaign highlights the lengths that Honda engineers
go to in order to get the most out of an engine, whether it is for bikes, cars, powerboats — even
lawnmowers. Honda released its Hondamentalism campaign. In the TV spot, Garrison Keillor
says, "An engineer once said to build something great is like swimming in honey", while Honda
engineers in white suits walk and run towards a great light, battling strong winds and flying
debris, holding on to anything that will keep them from being blown away. Finally one of the
engineers walks towards a red light, his hand outstretched. A web address is shown for the
Hondamentalism website. The digital campaign aims to show how visitors to the site share many
of the Hondamentalist characteristics.
At the beginning of 2008, Honda released - the Problem Playground. The advert outlines
Honda's environmental responsibility, demonstrating a hybrid engine, more efficient solar panels
and the FCX Clarity, a hydrogen powered car. The 90 second advert features large scale puzzles,
involving Rubik's cubes, large shapes and a 3-dimensional puzzle.
On 29 May 2008, Honda, in partnership with Channel 4, broadcast a live advertisement. It
showed skydivers jumping from an aeroplane over Spain and forming the letters H, O, N, D and
A in mid-air. This live advertisement is generally agreed to be the first of its kind on British
television. The advert lasted three minutes. The next flight of one of the two planes involved
resulted in a fatal crash as the plane broke apart in mid-air.[72]
In 2009, American Honda released the Dream the Impossible documentary series, a collection of
5-8 minute web vignettes that focus on the core philosophies of Honda. Current short films
include Failure: The Secret to Success, Kick Out the Ladder and Mobility 2088. They feature
Honda employees as well as Danica Patrick, Christopher Guest, Ben Bova, Chee Pearlman, Joe
Johnston and Orson Scott Card. The film series plays at dreams.honda.com.
Sports
In Australia, Honda advertised heavily during most motor racing telecasts, and was the official
sponsor of the 2006 FIA Formula 1 telecast on broadcaster channel "Ten". In fact, it was the only
manufacturer involved in the 2006 Indy Racing League season. In a series of adverts promoting
the history of Honda's racing heritage, Honda claimed it "built" cars that won 72 Formula 1
Grand Prix. Skeptics have accused Honda of interpreting its racing history rather liberally,
saying that virtually all of the 72 victories were achieved by Honda powered(engined) machines,
whereas the cars themselves were designed and built by Lotus F1, Williams F1, and McLaren F1
teams, respectively. However, former and current staff of the McLaren F1 team have reiterated
that Honda contributed more than just engines and provided various chassis, tooling, and
aerodynamic parts as well as funding. Ayrton Senna, arguably the greatest F1 driver of all time,
repeatedly stated that Honda probably played the most significant role in his three world
championships. He had immense respect for founder, Soichiro Honda, and had a good
relationship with Nobuhiko Kawamoto, the chairman of Honda at that time. Senna once called
Honda "the greatest company in the world".
As part of its marketing campaign, Honda is an official partner and sponsor of the National
Hockey League, the Anaheim Ducks of the NHL,. The "Honda Sports Award" is given to the
best female athlete in each of twelve college sports in the United States. One of the twelve
Honda Sports Award winners is chosen to receive theHonda-Broderick Cup, as "Collegiate
Woman Athlete of the Year."
Marketing Strategies
It has described a category scheme consisting of three general types of strategies that are
commonly used by businesses to achieve and maintain competitive advantage. These three
generic strategies are defined along two dimensions: strategic scope and strategic
strength. Strategic scope is a demand-side dimension and looks at the size and composition of the
market you intend to target. Strategic strength is a supply-side dimension and looks at the
strength or core competency of the firm. In particular he identified two competencies that he felt
were most important: product differentiation and product cost (efficiency).
He originally ranked each of the three dimensions (level of differentiation, relative product cost,
and scope of target market) as either low, medium, or high, and juxtaposed them in a three
dimensional matrix. That is, the category scheme was displayed as a 3 by 3 by 3 cubes. But most
of the 27 combinations were not viable.
In his 1980 classic Competitive Strategy: Techniques for Analysing Industries and Competitors,
Porter simplifies the scheme by reducing it down to the three best strategies. They are cost
leadership, differentiation, and market segmentation (or focus). Market segmentation is narrow
in scope while both cost leadership and differentiation are relatively broad in market scope.
Empirical research on the profit impact of marketing strategy indicated that firms with a high
market share were often quite profitable, but so were many firms with low market share. The
least profitable firms were those with moderate market share. This was sometimes referred to as
the hole in the middle problem. Porter’s explanation of this is that firms with high market share
were successful because they pursued a cost leadership strategy and firms with low market share
were successful because they used market segmentation to focus on a small but profitable market
niche. Firms in the middle were less profitable because they did not have a viable generic
strategy.
.
Since that time, empirical research has indicated companies pursuing both differentiation and
low-cost strategies may be more successful than companies pursuing only one strategy.[1]
Some commentators have made a distinction between cost leadership, that is, low cost strategies,
and best cost strategies. They claim that a low cost strategy is rarely able to provide a sustainable
competitive advantage. In most cases firms end up in price wars. Instead, they claim a best cost
strategy is preferred. This involves providing the best value for a relatively low price.
Cost Leadership Strategy
This strategy involves the firm winning market share by appealing to cost-conscious or price-
sensitive customers. This is achieved by having the lowest prices in the target market segment, or
at least the lowest price to value ratio (price compared to what customers receive). To succeed at
offering the lowest price while still achieving profitability and a high return on investment, the
firm must be able to operate at a lower cost than its rivals. There are three main ways to achieve
this.
The first approach is achieving a high asset turnover. In service industries, this may mean for
example a restaurant that turns tables around very quickly, or an airline that turns around flights
very fast. In manufacturing, it will involve production of high volumes of output. These
approaches mean fixed costs are spread over a larger number of units of the product or service,
resulting in a lower unit cost, i.e. the firm hopes to take advantage of economies of
scale and experience curve effects. For industrial firms, mass production becomes both a strategy
and an end in itself. Higher levels of output both require and result in high market share, and
create an entry barrier to potential competitors, who may be unable to achieve the scale
necessary to match the firms low costs and prices.
The second dimension is achieving low direct and indirect operating costs. This is achieved by
offering high volumes of standardized products, offering basic no-frills products and limiting
customization and personalization of service. Production costs are kept low by using fewer
components, using standard components, and limiting the number of models produced to ensure
larger production runs. Overheads are kept low by paying low wages, locating premises in low
rent areas, establishing a cost-conscious culture, etc. Maintaining this strategy requires a
continuous search for cost reductions in all aspects of the business. This will include outsourcing,
controlling production costs, increasing asset capacity utilization, and minimizing other costs
including distribution, R&D and advertising. The associated distribution strategy is to obtain the
most extensive distribution possible. Promotional strategy often involves trying to make a virtue
out of low cost product features.
The third dimension is control over the supply/procurement chain to ensure low costs. This could
be achieved by bulk buying to enjoy quantity discounts, squeezing suppliers on price, instituting
competitive bidding for contracts, working with vendors to keep inventories low using methods
such as Just-in-Time purchasing or Vendor-Managed Inventory. Wal-Mart is famous for
squeezing its suppliers to ensure low prices for its goods. Dell Computer initially achieved
market share by keeping inventories low and only building computers to order. Other
procurement advantages could come from preferential access to raw materials, or backward
integration.
than the major airlines, were able to achieve market share growth by offering cheap, no-frills
services at prices much cheaper than those of the larger incumbents.
A cost leadership strategy may have the disadvantage of lower customer loyalty, as price-
sensitive customers will switch once a lower-priced substitute is available. A reputation as a cost
leader may also result in a reputation for low quality, which may make it difficult for a firm to
rebrand itself or its products if it chooses to shift to a differentiation strategy in future.
Differentiation Strategy
Differentiate the products in some way in order to compete successfully. Examples of the
successful use of a differentiation strategy are Hero Honda, Asian Paints, HLL, Nike athletic
shoes, Perstorp BioProducts, Apple Computer, and Mercedes-Benz automobiles.
A differentiation strategy is appropriate where the target customer segment is not price-sensitive,
the market is competitive or saturated, customers have very specific needs which are possibly
under-served, and the firm has unique resources and capabilities which enable it to satisfy these
needs in ways that are difficult to copy. These could include patents or other Intellectual Property
(IP), unique technical expertise (e.g. Apple's design skills or Pixar's animation prowess), talented
personnel (e.g. a sports team's star players or a brokerage firm's star traders), or innovative
processes. Successful brand management also results in perceived uniqueness even when the
physical product is the same as competitors. This way, Chiquita was able to brand bananas,
Starbucks could brand coffee, and Nike could brand sneakers. Fashion brands rely heavily on
this form of image differentiation.
Focus or Strategic Scope
This dimension is not a separate strategy per se, but describes the scope over which the company
should compete based on cost leadership or differentiation. The firm can choose to compete in
the mass market (like Wal-Mart) with a broad scope, or in a defined, focused market segment
with a narrow scope. In either case, the basis of competition will still be either cost leadership or
differentiation.
In adopting a narrow focus, the company ideally focuses on a few target markets (also called a
segmentation strategy or niche strategy). These should be distinct groups with specialized needs.
The choice of offering low prices or differentiated products/services should depend on the needs
of the selected segment and the resources and capabilities of the firm. It is hoped that by focusing
your marketing efforts on one or two narrow market segments and tailoring your marketing
mix to these specialized markets, you can better meet the needs of that target market. The firm
typically looks to gain a competitive advantage through product innovation and/or brand
marketing rather than efficiency. It is most suitable for relatively small firms but can be used by
any company. A focused strategy should target market segments that are less vulnerable to
substitutes or where a competition is weakest to earn above-average return on investment.
Examples of firm using a focus strategy include Southwest Airlines, which provides short-haul
point-to-point flights in contrast to the hub-and-spoke model of mainstream carriers, and Family
Dollar.
In adopting a broad focus scope, the principle is the same: the firm must ascertain the needs and
wants of the mass market, and compete either on price (low cost) or differentiation (quality,
brand and customization) depending on its resources and capabilities. Wal Mart has a broad
scope and adopts a cost leadership strategy in the mass market. Pixar also targets the mass
market with its movies, but adopts a differentiation strategy, using its unique capabilities in
story-telling and animation to produce signature animated movies that are hard to copy, and for
which customers are willing to pay to see and own. Apple also targets the mass market with its
iPhone and iPod products, but combines this broad scope with a differentiation strategy based on
design, branding and user experience that enables it to charge a price premium due to the
perceived unavailability of close substitutes.
Recent developments
Michael Treacy and Fred Wiersema (1993) in their book The Discipline of Market Leaders have
modified Porter's three strategies to describe three basic "value disciplines" that can create
customer value and provide a competitive advantage. They are operational excellence, product
leadership, and customer intimacy.
Criticisms of generic strategies
Several commentators have questioned the use of generic strategies claiming they lack
specificity, lack flexibility, and are limiting.
In particular, Miller (1992) questions the notion of being "caught in the middle". He claims that
there is a viable middle ground between strategies. Many companies, for example, have entered a
market as a niche player and gradually expanded. According to Baden-Fuller and Stopford
(1992) the most successful companies are the ones that can resolve what they call "the dilemma
of opposites".
A popular post-Porter model was presented by W. Chan Kim and Renée Mauborgne in their
1999 Harvard Business Review article "Creating New Market Space". In this article they
described a "value innovation" model in which companies must look outside their present
paradigms to find new value propositions. Their approach fundamentally goes against Porter's
concept that a firm must focus either on cost leadership or on differentiation. They later went on
to publish their ideas in the book Blue Ocean Strategy.An up-to-date critique of generic
strategies and their limitations, including Porter, appears in Bowman, C. (2008) Generic
strategies: a substitute for thinking? [1]
Electric and alternative fuel vehicles
2009 Honda Civic GX hooked up to Phill refueling system
Top: Brazilian flexible-fuel Honda Civic. Below: U.S. Honda Civic Hybrid.
2010 Honda Insight hybrid electric vehicle(Second generation).
Compressed Natural Gas
The Honda Civic GX is the only purpose-built natural gas vehicle (NGV) commercially
available in some parts of the U.S. The Honda Civic GX first appeared in 1998 as a factory-
modified Civic LX that had been designed to run exclusively on compressed natural gas. The car
looks and drives just like a contemporary Honda Civic LX, but does not run on gasoline. In
2001, the Civic GX was rated the cleanest-burning internal combustion engine in the world by
the U.S. Environmental Protection Agency (EPA).
First leased to the City of Los Angeles, in 2005, Honda started offering the GX directly to the
public through factory trained dealers certified to service the GX. Before that, only fleets were
eligible to purchase a new Civic GX. In 2006, the Civic GX was released in New York, making
it the second state where the consumer is able to buy the car. Home refueling is available for the
GX with the addition of the Phill Home Refueling Appliance.
Flexible-fuel
Honda's Brazilian subsidiary launched flexible-fuel versions for the Honda Civic and Honda
Fit in late 2006. As others Brazilian flex-fuel vehicles, these models run on any blend
of hydrous ethanol (E100) and E20-E25 gasoline. Initially, and in order to test the market
preferences, the carmaker decided to produce a limited share of the vehicles with flex-fuel
engines, 33 percent of the Civic production and 28 percent of the Fit models. Also, the sale price
for the flex-fuel version was higher than the respective gasoline versions, around US$1,000
premium for the Civic, and US$650 for the Fit, despite the fact that all other flex-fuel vehicles
sold in Brazil had the same tag price as their gasoline versions. In July 2009, Honda launched in
the Brazilian market its third flexible-fuel car, the Honda City.
During the last two months of 2006, both flex-fuel models sold 2,427 cars against 8,546
gasoline-powered automobiles, jumping to 41,990 flex-fuel cars in 2007, and reaching 93,361 in
2008. Due to the success of the flex versions, by early 2009 a hundred percent of Honda's
automobile production for the Brazilian market is now flexible-fuel, and only a small percentage
of gasoline version is produced in Brazil for exports.
In March 2009, Honda launched in the Brazilian market the first flex-fuel motorcycle in the
world. Produced by its Brazilian subsidiary Moto Honda da Amazônia, the CG 150 Titan Mix is
sold for around US$2,700.
Hybrid electric
In late 1999, Honda launched the first commercial hybrid electric car sold in the U.S. market ,
the Honda Insight, just one month before the introduction of the Toyota Prius, and initially sold
for US$20,000. The first-generation Insight was produced from 2000 to 2006 and had afuel
economy of 70 miles per US gallon (3.4 L/100 km; 84 mpg-imp) for the EPA's highway rating, the
most fuel-efficient mass-produced car at the time. Total global sales for the Insight amounted to
only around 18,000 vehicles.
Honda introduced the second-generation Insight in its home nation of Japan in February 2009,
and released it in other markets through 2009 and in the U.S. market in April 2009. At $19,800
as a five-door hatchback it will be the least expensive hybrid available in the U.S. Honda expects
to sell 200,000 of the vehicles each year, with half of those sales in the United States.
Since 2002, Honda has also been selling the Honda Civic Hybrid (2003 model) in the U.S.
market,. It was followed by the Honda Accord Hybrid, offered in model years 2005 through
2007. Sales of the Honda CR-Z began in Japan in February 2010, becoming Honda's third hybrid
electric car in the market.
In an interview in early February 2011, a Honda executive disclosed that Honda produces around
200,000 hybrids a year in Japan.
Hydrogen fuel cell
In Takanezawa, Japan, on 16 June 2008, Honda Motors produced the first assembly-line FCX
Clarity, a hybrid hydrogen fuel cell vehicle. More efficient than a gas-electric hybrid vehicle, the
FCX Clarity combines hydrogen and oxygen from ordinary air to generate electricity for an
electric motor.
The vehicle itself does not emit any pollutants and its only by products are heat and water. The
FCX Clarity also has an advantage over gas-electric hybrids in that it does not use an internal
combustion engine to propel itself. Like a gas-electric hybrid, it uses a lithium ion battery to
assist the fuel cell during acceleration and capture energy through regenerative braking, thus
improving fuel efficiency. The lack of hydrogen filling stations throughout developed countries
will keep production volumes low. Honda will release the vehicle in groups of 150. California is
the only U.S. market with infrastructure for fueling such a vehicle, though the number of stations
is still limited. Building more stations is expensive, as the California Air Resources
Board (CARB) granted $6.8 million for four H2 fueling stations, costing $1.7 million USD each.
SWOT analysis of Honda
Company Background
Key Facts
Name Honda Motor Company, Ltd.
Founded September 24, 1948
Logo
Industries
served
Automotive, Aviation, Robotics, Finance
Geographic
areas served
Worldwide (more than 100 countries)
Headquarters Minato-ku, Tokyo, Japan
Current CEO Takahiro Hachigo
Revenue JPY ¥14,601.1 billion (2016) 9.6% increase over JPY ¥13,328.1 billion (2015)
Profit JPY ¥406,358 billion (2016) 27.6% increase over JPY ¥561,098 billion (2015)
Employees 208,399 (2016)
Main
Competitors
Bayerische Motoren Werke AG, Chrysler Group LLC, Daimler AG, Ford Motor
Company, General Motors Company, Nissan Motor Company, Hyundai Motor
Company, Tata Motors, Ltd., Toyota Motor Corporation, Volkswagen AG and
many other automotive companies.
Honda Motor Company (further Honda or Company) is a Japanese motorcycle, automobile,
aircraft and engine manufacture. The Company was founded in 1948 by Soichiro Honda, as an
automotive parts manufacturer. Honda later moved to manufacturing motorcycles and has
become the world’s largest motorcycles manufacturer in 1959.[2]
In 1962, Honda started manufacturing automobiles and was the first company to launch a
dedicated luxury brand, Acura, in 1986. The Company is now the 8th largest auto manufacturer
in the world.
Over the years, the Company has ventured into many industries and is now manufacturing jets
and robots.
Honda always highlighted that its core business is engines and all the products the company has
ventured in is built around them. Company has been growing significantly over the past few
years, mainly due to its automobile business.
You can find more information about the business in its official website or Wikipedia’s article.
SWOT
Honda SWOT analysis
Strengths Weaknesses
1. Competence in engine manufacturing -
company’s core product
2. Diversified product portfolio
3. Dominance in motorcycle and engine
industries leading to a high brand awareness
4. Strong position in Asia’s motorcycle
markets
1. Dependence on North America to generate
most of the revenue
2. Low investments in research and
development (R&D) leading to innovative
products
Opportunities Threats
1. Increasing government regulations
2. Improving U.S. economy
3. Timing and frequency of new model
releases
4. Low fuel prices are increasing the
demand for pickup trucks and SUVs
1. Increased competition
2. Rising Japanese Yen exchange rates
3. Natural disasters
Strengths
1. Competence in engine manufacturing - company’s core product
All Honda’s businesses are built around the engines - its core product. The company’s first
engines were built for motorcycles and power equipment, but were later produced for cars and
marine vehicles. Honda is the world’s largest engine manufacturer, which produced over 27
million units of engines for automotive, motorcycle, marine, and power equipment products, in
2015.[3]
The company has lots of experience in manufacturing quality and well-performing engines. Its
engines are praised for their durability, easiness to start, quietness, fuel efficiency and reliability.
According to Reliability Index,[4]
Honda’s car engines are some the most reliable in the industry.
Engines are the key to motor products and the company’s competence in manufacturing engines
is a competitive advantage few rivals can match.
2. Diversified product portfolio
Honda operates 4 different divisions:
• Motorcycle business (12.3% revenue)
• Automobile business (72.8% revenue)
• Power product and other business (2.3% revenue)
• Financial Services (12.6% revenue)
Honda offers many products to consumers including engines, cars, motorcycles, jets, robots,
generators, lawnmowers, water pumps, as well as many other power equipment products. While
the cars generate the most revenue for Honda, its overall product portfolio is fairly diversified,
when compared to Volkswagen, Toyota, General Motors, or Briggs and Stratton (in an engine
industry).
Figure 1. Percentage of Sales Revenue by Business
Source: Honda’s Financial Report[1]
3. Dominance in motorcycle and engine industries leading to a high brand awareness
Honda is a huge company dominating in most of the markets it operates in, including engines
and motorcycles.
The company is the leading manufacturer of small, general purpose engines for commercial,
rental industry, and consumer applications.[5]
Honda is also the leading global manufacturer of
motorcycles having 22.1% of the total market share in the first half of 2016.[1]
Company’s
dominance in both of these markets have increased its brand recognition and reputation.
According to Interbrand[6]
and Forbes,[7]
Honda is the 21st and 23rd most valuable brand in the
world, worth US$22.1 billion and US$25.2 billion, respectively. Brand value is closely related to
brand awareness and its reputation and only few other companies, such as Toyota, BMW and
Mercedes-Benz, can compare with Honda in terms of a brand value.
4. Strong position in Asia’s motorcycle markets
Motorcycle business generates 12.3% of total Honda’s sales and is the third largest revenue
group for the company. The company has sold 17,592 units of motorcycles and all-terrain
vehicles in 2016 alone and captured 22.1% of the world’s motorcycle market in the first half of
2016.
Asia is the main geographic segment for Honda’s motorcycle business, where the company has
sold 15.1 million units or over 88.7% of its total motorcycles, generating ¥1,107.6 billion in
revenue.
Asia-Pacific region, which includes such countries as China, India, Vietnam, Thailand, the
Philippines, Malaysia, Indonesia, Australia and Japan, is the largest motorcycle region in the
world and Honda’s strong position in it is a powerful competitive advantage.
Weaknesses
1. Dependence on North America to generate most of the revenue
Honda depends on North America region, which mainly includes the U.S. and Canada, to
generate 55.6% of the company’s total revenue.
Figure 2. Percentage of Sales Revenue by Region
Source: Honda’s Financial Report[1]
Honda’s reliance on North America grew from 49.3% of the total sales in 2014 to 55.6% of the
total sales in 2016. At the moment, North America is the main driver behind company’s growth
where the motorcycle revenue grew 20% and the automobile revenue grew by 19%. Nonetheless,
the U.S. and Canada are saturated markets and Honda will find it hard to maintain the same level
of growth in these markets.
The company is also becoming more vulnerable to overall negative changes in North America’s
markets.
2. Low investments in research and development (R&D) leading to fewer innovative
products
Honda has spent US$5.4 billion for R&D in 2015. This amounted to 4.5% of the company’s total
revenue.
Figure 3. Comparison of R&D expenditure – Honda and selected major competitors (in US$
billions)
Company 2015 R&D As a % of revenues 2014 R&D As a % of revenues
Honda 5.4 4.5 5 4.5
Toyota 8.4 3.7 7.6 3.5
Volkswagen 14 6.9 14 7.1
General Motors 7.5 4.9 7.4 4.7
Source: The respective companies’ financial reports[1][5][6][7]
Low investments in R&D lead to fewer innovative products and significantly undermine the
company’s abilities to compete in the future. The company should focus its US$5.4 billion R&D
investments to certain areas (like Hyundai does), which would erase company’s low R&D
budget disadvantage and would result in innovative products.
Opportunities
1. Increasing government regulations
Many governments around the world are committed to reducing the greenhouse gas emissions
and are encouraging fuel efficiency initiatives. Such environmental initiatives may increase
production costs for the car manufacturers and these costs will be either passed to price sensitive
consumers or will decrease the company’s profits. Honda may take advantage of this by
introducing more car models running only Hydrogen fuel cells and bypassing all the government
regulations associated with the greenhouse gas emissions.
2. Improving U.S. economy
Signs of an improving economy and rising consumer confidence have been reflected in the
strongest increase in new vehicle sales for more than a decade in the U.S. market. 17.5 million
new units were sold in 2015, a 5.7% increase over 2014. Interest rates in the U.S. have been low
for several years and are forecast to remain that way for the foreseeable future. In such economic
conditions, Honda has an opportunity to capture higher market share and increase sales in the
U.S. automotive market.
3. Timing and frequency of new model releases
The market share of the automotive companies is significantly impacted by the timing and
frequency of new model releases. Historically, new models have tended to have major upgrades
every 4 or 5 years with only minor modifications in between. However, due to the rising
consumer expectations in relation to in-car technology and the competitive nature of the industry,
there is an argument to release upgraded models more frequently. Honda is well-positioned to be
able to do this.
4. Low fuel prices are increasing the demand for pickup trucks and SUVs
Currently, fuel prices are the lowest in a decade. Such situation has encouraged consumers to
buy big fuel-inefficient vehicles such as SUVs and pickup trucks. Traditionally, Honda’s main
focus was on smaller cars like Honda Civic and sedans such as Honda Accord, but in the current
situation, where fuel prices are low, the company has introduced its next generation pickup truck
Ridgeline and redesigned its CR-V sport utility vehicle to meet the demand for the bigger
vehicles.
The trend of low fuel prices is likely to stay and Honda should introduce more models of pickup
trucks and SUVs to take an advantage of the growing market for these vehicles and to increase
company’s profitability.
Threats
1. Increased competition
Honda is faced with an ever increased competition from the traditional automotive companies,
the new players and saturation of its main markets. In Asia, the company’s key motorcycle
region, markets are nearly saturated. In 2016, Honda’s motorcycle revenue grew by only 5.4% in
Asia, compared to 20.3% growth in North America region. The company faces many new
entrants in India and China, which offer similar quality motorcycles and scooters for lower price
than Honda.
Honda’s automotive business is also experiencing the slowing growth of the automotive markets
and the increased competition from the new Chinese manufacturers. The company’s international
rivals, such as Toyota, Ford, General Motors, Volkswagen and Hyundai, all have larger budgets
and could use them to aggressively take market share from Honda.
New companies, such as Tesla and even Google, which tries to build self-driving cars are also
threatening the traditional automotive industry. The competition is further fueled by the fact that
the global automotive production capacity far exceeds the demand. In 2015, there was an
estimated global excess production capacity of 31 million units.[11]
2. Rising Japanese Yen exchange rates
More than 88% of Honda’s revenue come from international markets, which means that the
company has to convert foreign currencies to Japanese Yen in order to calculate its revenues and
send the profits back to Japan. Currency rates are volatile and the company’s profits and revenue
highly depend on the fluctuating exchange rates. The company cannot control the currency
exchange rates, therefore it is at risk, if Japanese Yen exchange rates would start to rise. In such
case, the company’s profits would decrease significantly. The company itself identifies this as a
key threat that will negatively affect the company over the next few years.
3. Natural disasters
Honda has manufacturing facilities in Japan, Thailand, China and Indonesia. These countries,
including others, are often subject to natural disasters that disrupt manufacturing processes and
result in lower production volumes and profits.
Objectives of the Study
· To know about the Honda company.
· To know about its Promotional activities.
· Its Market Position.
· Honda’s level of customer satisfaction.
· Its history and the company profile.
· Cost saving initiatives.
Research Methodology
The purpose of methodology is to describe the process involved in research work. This includes
the overall research design, data collection method, the field survey and the analysis of data.
Research is a common parlance refresh to a search for knowledge. One can also define research
as a scientific & systematic search for pertinent information on a specific topic.
In fact, research is an art of scientific investigation. The advance learner’s dictionary of current
English lay down the meaning research as a careful investigation & inquiry specially search for
new facts in any branch knowledge.
Research Design
Research Design is the arrangement for conditioned for data collection & analysis of data in a
manner that aims to combined relevance to research purpose with economy in procedure.
A research design is a master plan or model for the conduct of formal investigation. It is blue
print that is followed in completing study.
The research conducted by me is a descriptive research. This is descriptive in nature because
study is focused on fact investigation in a well structured from and is based on primary data.
Research Plan
Type of study: For completing my study I have gone for sample study because looking at the
size of population & the time limitation it was not convenient for me to cover entire population.
Hence, I have gone for sample study rather than census study.
Sampling Plan
A sample design is a definite plan for obtaining a sample from a given population. It refers to the
technique or the procedure that researcher would adopt in selecting items to be inched in the
sample i.e. the size of sample. Sampling plan is determined before data are collected.
Steps in Sampling:
1. Understanding the Marketing strategies of Honda.
2. Study the company profile & related aspects.
3. To collect the information from self constructed questionnaire.
4. Meeting with different owners of Honda showroom.
5. Obtaining the opinion and suggestions of owners at different levels.
6. Prepare questionnaire on the basis of above information.
7. Gather information from different source like books Internet magazines etc.
8. On the basis of the answers and the information gathered from other sources prepare
the report.
Sampling Frame:
The list of sampling units from which sample is taken is called sampling frame.
Sampling Size:
Total sample size is 50.
Sampling Procedure:
The selection of respondents were accordingly to be in a right place at a right time and so the
sampling were quite easy to measure, evaluate and co-operative. It was a randomly area
sampling method that attempts to obtain the sample of convenient.
CONCLUSION
On an average more than 73% people feel that the prices are affordable whereas 12%
do not agree, 74% believe that attractive discounts are offered whereas 26% are not
satisfied withthe discounts offered. 20% said that the test drives are not offered and
15% said that post sales follow ups are not done regularly whereas 85% said that they
were done regularly but people feel that it is the people’s car as it is satisfactory on all
other parameters: knowledgeable sales persons , employees spent enough time before
and during sales, display of merchandise is attractive, availability of product, variety of
merchandize, vehicle in good condition, prices are affordable, attractive discounts are
offered, décor of the waiting area is pleasing, responds to complaints quickly, service at
TATA Motors service station is excellent, careful with personal information and is value
for money . The overall opinion about TATA Motors is very good. 86% people agreed
that the sales persons are knowledgeable and 14% strongly disagreed that the sales
persons are knowledgeable. 64% people agreed that the sales persons spent enough
time with them before the sales and 36% strongly agreed with this. 62% agreed that
sales persons spent enough time with them during the sales, while 34% strongly agreed
that the sales persons spent enough time with them during sales and only 4% disagreed
60% agreed that the sales persons spent enough time with them after sales, 26%
strongly agreed with this and 14% disagreed that the sales persons spent enough time
with them after sales. 94% agreed that the display of merchandize was attractive and
6% strongly agreed that the display of merchandize was attractive. 91% agreed that the
availability of the product was there, 5% strongly agreed that the availability was there
while only 4% said they disagreed with this.
87% agreed that there was variety/selection of merchandize whereas 7% strongly
agreed that enough variety was there and 6% disagreed with this. 82% agreed that the
vehicle was in good condition when delivered, 16% strongly agreed with this whereas
only 2% disagreed with this. 64% strongly agreed that the prices are affordable, 21%
agreed that the prices are affordable whereas only 15% said that they neither disagreed
nor agreed with this.
55% agreed that the discounts offered are attractive, 34% strongly agreed with this
while 11% disagreed and said that the discounts offered were not attractive. 80%agreed
that the décor of the waiting area was pleasing while 20% strongly agreed that the
décor of the waiting area was pleasing 74% agreed that the test drive was offered to
them, 6% strongly agreed that the test drive was offered while 20% disagreed with this.
59% agreed that the post sales follow ups are done regularly, 26% strongly agreed and
15%disagreed with this. 4% agreed that the response to complaints is quick, 18%
strongly agreed, 12% neither agreed nor disagreed and 6% disagreed with this.
82% said that the service at HONDA service station is excellent, 14% strongly agreed
while only 4% disagreed with this. 85% agreed that yes they were careful with personal
information, strongly agreed with this and 8% neither agreed nor disagreed. 94%
strongly agreed that all the ommitments were fulfilled and 6% agreed with this. 98% said
yes that they are aware about the Insurance Schemes of HONDA while only 2% said
that they were not aware.
SUGGESTION
Honda is committed to further advancing power train technologies in order to offer new products
and technologies that satisfy growing demand from customers around the world for high fuel
efficiency and to achieve more environmentally-friendly mobility that more people can enjoy.
Honda will continue to dedicate company resources to the creation of new technologies. Honda
will also continue making capital investments proactively to strengthen the flexibility and
efficiency of its global production network.
Setting customer satisfaction as our number one priority, Honda strives to provide the joy of
mobility to even more customers through the introduction of new technologies and new products.
n this is achieved, our sales should reach approximately 16 million units for motorcycles,
approximately 4 million units for automobiles, and approximately 6.5 million units for power
products by the end of the 9th
Mid-term. In terms of sales revenue, this will exceed 10 trillion
yen.
Through all of these efforts, Honda’s goal is to be a company that society wants to exist, to
pursue the joy of mobility, and to extend this joy to more customers and to future generations.
BEBLIOGRAPHY
1. dreams.honda.com
2. world.honda.com
3. www.wikipedia.com
4. www.hondacarsindia.com
5. www.scribd.com

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Training Report Insights for Honda

  • 1. A TRAINING REPORT ON “TITLE OF TRAINING” Submitted in partial fulfillment of the requirement of Bachelor of Business Administration JAI NARIAN VYAS UNIVERSITY, JODHPUR Training Report Submitted to Submitted by Mr. S.S.Ramdeo Name: KOUSIK TAK Training Co-ordinator Enrollment No: Training Supervised By Company’s Supervisor’s Name Designation Organization Session 2016-17 AISHWARYA COLLEGE OF EDUCATION (A.C.E.) A-9, K. N. Nagar, Opp. National Handloom (Pratap Nagar) Jodhpur-342003 (Raj.) Phone - (0291) 2670175 E-Mail – info@aishwaryacollege.edu.in
  • 2. CERTIFICATE This is to certify that Mr./Ms.___KOUSHIK TAK___________, Enrollment No.___________ has proceeded under my supervision his/her Training Report on “____________” The work embodied in this report is original and is of the standard expected of an BBA student and has not been submitted in part or full to this or any other university for the award of any degree / diploma. He/She has completed all requirements of guidelines for project report and the work is fit for evaluation (Mr.S.S.Ramdeo) Training Co-ordinator Aishwarya College of Education
  • 3. UNDERTAKING I herby declare that total work of this Training Report entitled “________” in <company’s Name> is an original work of mine is done during the month _________as part of Summer Training under the guidance of ____________ (Name of Project Guide in Company) to the best of my knowledge and beliefs the facts mentioned in the report are true. Name of Student Enrollment no.: BBA Part IV
  • 4. ACKNOWLEDGMENT I would like to thank my Training Supervisor XYZ, <Designation>, <HONDA>, Jodhpur for guiding me through my Industrial training. His encouragement, time and effort are greatly appreciated. I feel immense pleasure to express a deep sense of gratitude to Dr. Rishi Nepalia, Principal, Aishwarya College of Education, Jodhpur who has given me an opportunity to do training. I would also thankful to my Training Guide Mr.S.S.Ramdeo and Faculties for their constant support and guidance. Their valuable suggestions and helping hands has helped me to complete my training successfully Lastly I would like to thank all the employees of organization who offered their opinions and suggestions throughout my Training period. NAME OF CANDIDATE KOUSIK TAK
  • 5. CONTENTS 1. Introduction 2. Company Profile 3. Importance & Scope 4. Swot Analysis 5. Research Objectives 6. HypothesisResearch Methodology 7. Conclusion 8. Suggestion 9. Bibliography
  • 6. INTRODUCTION Honda has been the world's largest motorcycle manufacturer since 1959, as well as the world's largest manufacturer of internal combustion engines measured by volume, producing more than 14 million internal combustion engines each year. Honda surpassedNissan in 2001 to become the second-largest Japanese automobile manufacturer. As of August 2008, Honda surpassed Chrysler as the fourth largest automobile manufacturer in the United States. Honda is the sixth largest automobile manufacturer in the world. Honda was the first Japanese automobile manufacturer to release a dedicated luxury brand, Acura, in 1986. Aside from their core automobile and motorcycle businesses, Honda also manufactures garden equipment, marine engines, personal watercraft and power generators, amongst others. Since 1986, Honda has been involved with artificial intelligence/robotics research and released their ASIM Orobot in 2000. They have also ventured into aerospace with the establishment of GE Honda Aero Engines in 2004 and the Honda HA-420 HondaJet, scheduled to be released in 2011. Honda spends about 5% of its revenues into R&D.
  • 7. History of Honda From a young age, Honda's founder, Soichiro Honda (本田 宗一郎, Honda Sōichirō) had a great interest in automobiles. He worked as a mechanic at a Japanese tuning shop, Art Shokai, where he tuned cars and entered them in races. A self-taught engineer, he later worked on a piston design which he hoped to sell to Toyota. The first drafts of his design were rejected, and Soichiro worked painstakingly to perfect the design, even going back to school and pawning his wife's jewelry for collateral. Eventually, he won a contract with Toyota and built a factory to construct pistons for them, which was destroyed in an earthquake. Due to a gasoline shortage during World War II, Honda was unable to use his car, and his novel idea of attaching a small engine to his bicycle attracted much curiosity. He then established the Honda Technical Research Institute in Hamamatsu, Japan, to develop and produce small 2-cycle motorbike engines. Calling upon 18,000 bicycle shop owners across Japan to take part in revitalizing a nation torn apart by war, Soichiro received enough capital to engineer his first motorcycle, the Honda Cub. This marked the beginning of Honda Motor Company, which would grow a short time later to be the world's largest manufacturer of motorcycles by 1964. The first production automobile from Honda was the T360 mini pick-up truck, which went on sale in August 1963.[10] Powered by a small 356 cc straight-4 gasoline engine, it was classified under the cheaper Kei car tax bracket.[citation needed] The first production car from Honda was the S500 sports car, which followed the T360 into production in October 1963. Its chain driven rear wheels point to Honda's motorcycle origins.
  • 8. Company Name Honda Motor Co., Ltd. Head Office 1-1, 2-chome, Minami-Aoyama, Minato-ku, Tokyo 107-8556, Japan Tel: +81-(0)3-3423-1111 Established September 24, 1948 President & CEO Takanobu Ito Capital ¥86 billion (as of March 31, 2010) Sales (Results of fiscal 2010) Consolidated: ¥8,579,174 million Unconsolidated: ¥2,717,736 million Total number of employees Consolidated: 176,815 (as of March 31, 2010) Unconsolidated: 26,121 (as of March 31, 2010) Consolidated subsidiaries 390 subsidiaries (as of March 31, 2010) Chief Products Motorcycles, automobiles, power products
  • 10. CORPORATE PROFILE Honda Motor Co., Ltd. operates under the basic principles of "Respect for the Individual" and "The Three Joys" — commonly expressed as The Joy of Buying, The Joy of Selling and The Joy of Creating. "Respect for the Individual" reflects our desire to respect the unique character and ability of each individual person, trusting each other as equal partners in order to do our best in every situation. Based on this, "The Three Joys" expresses our belief and desire that each person working in, or coming into contact with our company, directly or through or products, should share a sense of joy through that experience. In line with these basic principles, since its establishment in 1948, Honda has remained on the leading edge by creating new value and providing products of the highest quality at a reasonable price, for worldwide customer satisfaction. In addition, the Company has conducted its activities with a commitment to protecting the environment and enhancing safety in a mobile society. The Company has grown to become the world's largest motorcycle manufacturer and one of the leading automakers. With a global network of 492* subsidiaries and affiliates accounted for under the equity method, Honda develops, manufactures and markets a wide variety of products, ranging from small general-purpose engines and scooters to specialty sports cars, to earn the Company an outstanding reputation from customers worldwide.
  • 11. Honda In India Honda Siel Cars India Ltd., (HSCI) was incorporated in December 1995 as a joint venture between Honda Motor Co. Ltd., Japan and Siel Limited, a Siddharth Shriram Group company, with a commitment to providing Honda’s latest passenger car models and technologies, to the Indian customers. The total investment made by the company in India till date is Rs 1620 crores in Greater Noida plant and Rs 784 crores in Tapukara plant. HSCI’s first state-of-the-art manufacturing unit was set up at Greater Noida, U.P in 1997. The green-field project is spread across 150 acres of land (over 6,00,000 sq. m.). The annual capacity of this facility is 100,000 units. The company’s second manufacturing facility is in Tapukara, Rajasthan. This facility is spread over 600 acres and will have an initial
  • 12. production capacity of 60,000 units per annum, with an investment of about Rs 1,000 crore. The first phase of this facility was inaugurated in September 2008. The company’s product range includes Honda Jazz, Honda City, Honda Civic and Honda Accord which are produced at the Greater Noida facility with an indigenization level of 77%, 76%, 74% and 28% respectively. The CR-V is imported from Japan as Completely Built Units. Honda’s models are strongly associated with advanced design and technology, apart from its established qualities of durability, reliability and fuel-efficiency.
  • 13. World Wide Message By Honda Striving to become a company that society wants to exist by strengthening the core principles of Honda Looking back over the past fiscal year Last year brought positive signs of economic recovery, including increased consumer spending in Japan and the U.S. and expected economic expansion in Asia and developing nations. At the same time, concerns about the economic downturn, credit crunch, and unemployment persisted in the U.S. and Europe. Moreover, regardless of regional differences, there was new movement to drastically reduce greenhouse gas emissions, primarily CO2. In these ways, 2009 showed that further management effort and environmental action were required in the near future. Under such circumstances, Honda responded swiftly and specifically to the needs of society and customers in each region. Through research and development, we worked vigorously to produce advanced technologies for safety and environmental requirements. Through production, we addressed changes in regional needs in a flexible manner, establishing a “mutually complementary” system of manufacturing parts and finished vehicles in each region. Through sales, we released products with new value by enhancing eco-responsible vehicles and widened the range of our product lineup. As a result, over the last year alone, we delivered motorcycles, automobiles, and general- purpose products to a total of more than 23 million customers around the world.
  • 14. Striving to become a company that society wants to exist Due to global political and economic changes, the business environment surround- ing Honda remains uncertain amid growing social concern about environmental challenges. However, no matter how considerable these changes may be, Honda will win the trust of our customers and appeal to customers as before by creating technologies and products with new value that anticipate customer needs and social requirements. We believe this is the way for Honda to proceed, based on our founding principles. To achieve these goals, Honda will work to improve product quality, safety, and environmental performance as well as promoting research and development of next-generation mobility technologies such as fuel-cell electric vehicles and battery-powered EVs. Additionally, we will focus on future product development to expand the market for hybrid vehicles, which are currently the most effective in reducing CO2 emissions. And, we will continue our efforts to become a company that society wants to exist through global activities to minimize environ- mental impact in all of our business activities including production, distribution, and sales, while promoting safe driving and engagement in other social activities.
  • 15. Manufacturing & Distribution Strengthening our manufacturing system from the perspective of our customers and the environment Customer needs vary depending on the region. To deliver products that satisfy customers in all regions, Honda established a manufacturing system that rapidly and flexibly responds to customer requests at all production bases around the world. With this manufacturing system, we are striving to further improve the quality of our products and minimize our environmental footprint during manufacturing. Thin-membrane solar cell panels at Dongfeng Honda (Wuhan, China) Strengthening manufacturing capabilities and environmental measures on a global basis Based on its commitment to build products close to the customer, Honda has pursued local production from its early days. We first began overseas motorcycle production in Belgium in 1963 and became the first Japanese automaker to produce automobiles in the U.S. in 1982. By focusing on localization early on, even in the areas of development and sales, we have been able to respond to changes in product demand and supply more promptly and increase our quality and cost competitiveness in each market. Moreover, we have been working on establishing a
  • 16. mutually complementary parts and vehicle manufacturing network among countries within a region so that we can respond to changing demand in each region more effectively and flexibly. We have also centered on activities that improve quality at production bases around the world and that reduce environmental impacts during manufacturing and distribution. In 2009, we began operations at the Ogawa plant in Japan with extremely high resource and energy efficiency. Meanwhile, we are promoting the installation of solar panels at our offices and plants. Through improved production systems that take into consideration regional characteristics and enhanced environmental measures, we will flexibly and effectively provide high-quality products in an environmentally responsible way. Motorcycle plant (Thailand) Power products assembly (France)
  • 17. Corporate profile and divisions Honda headquarters building in Japan Honda is headquartered in Minato, Tokyo, Japan. Their shares trade on the Tokyo Stock Exchange and the New York Stock Exchange, as well as exchanges in Osaka, Nagoya, Sapporo, Kyoto, Fukuoka, London, Paris and Switzerland. The company has assembly plants around the globe. These plants are located in China, the United States, Pakistan, Canada, England, Japan, Belgium, Brazil, New Zealand, Indonesia, India, Thailand, Turkey and Perú. As of July 2010, 89 percent of Honda and Acura vehicles sold in the United States were built in North American plants, up from 82.2 percent a year earlier. This shields profits from the yen’s advance to a 15-year high against the dollar. Honda's Net Sales and Other Operating Revenue by Geographical Regions in 2007
  • 18. Geographic Region Total revenue (in millions of ¥) Japan 1,681,190 North America 5,980,876 Europe 1,236,757 Asia 1,283,154 Others 905,163 American Honda Motor Company is based in Torrance, California. Honda Canada Inc. is headquartered in the Scarborough district of Toronto, Ontario, and is building new corporate headquarters in Markham, Ontario, scheduled to relocate in 2008; their manufacturing division, Honda of Canada Manufacturing, is based in Alliston, Ontario. Honda has also created joint ventures around the world, such as Honda Siel Cars and Hero Honda Motorcycles in India, Guangzhou Honda and Dongfeng Honda in China, and Honda Atlas in Pakistan.
  • 19. Current market position With high fuel prices and a weak U.S. economy in June 2008, Honda reported a 1% sales increase while its rivals, including the Detroit Big Three and Toyota, have reported double-digit losses. Honda's sales were up almost 20 percent from the same month last year. The Civic and the Accord were in the top five list of sales. Analysts have attributed this to two main factors. First, Honda's product lineup consists of mostly small to mid-size, highly fuel-efficient vehicles. Secondly, over the last ten years, Honda has designed its factories to be flexible, in that they can be easily retooled to produce any Honda model that may be in-demand at the moment. Nonetheless, Honda, Nissan, and Toyota, were still not immune to the global financial crisis of 2008, as these companies reduced their profitability forecasts. The economic crisis has been spreading to other important players in the vehicle related industries as well. In November 2009 the Nihon Keizai Shinbun reported that Honda Motor exports have fallen 64.1%. At the 2008 Beijing Auto Show, Honda presented the Li Nian ("concept" or "idea") 5-door hatchback and announced that they were looking to develop an entry-level brand exclusively for the Chinese market similar to Toyota's Scion brand in the USA. The brand would be developed by a 50-50 joint-venture established in 2007 with Guangzhou Automobile Industry Group. Following the Japanese earthquake and tsunami in March 2011 Honda announced plans to halve production at its UK plants. The decision was made to put staff at the Swindon plant on a 2 day week until the end of May as the manufacturer struggled to source supplies from Japan. It's thought around 22,500 cars were produced during this period.
  • 20. PROMOTIONAL STRATEGIES OF HONDA Dream The Impossible!!! POWER OF DREAMS , HONDA Super Cub (2008) the Super Cub made Honda what it is today. In 2008, 50 years and 60 million units later, the Super Cub still continues to evolve. Engines (2008) Honda has announced "Engines," a new global advertisement aimed at increasing awareness of how Honda's advanced engines can help in preserving the environment.
  • 21. FCX (2007) The global ad "FCX Concept" emphasizes Honda’s leadership in environmental performance through advanced technology. sky (2006) "sky" signifies Honda's realization of a dream to bring mobility for everyone to the third dimension, the sky, with the introduction of the HondaJet.
  • 22. cap/ (2006) The symbolic use of the Honda green cap, worn by Honda Associates, expresses two messages - the fun that Honda employees enjoy through working at Honda and how that fun is embedded in every Honda automobile, motorcycle and power product. In the animated movie "cap/," a boy picks up a green cap - not just any cap, but a Honda green cap - and once he wears it, is taken to the world of Honda where he experiences the creativity that every Honda employee brings to the company - turning dreams such as ASIMO and HondaJet into reality, and making Honda one of the most innovative companies in the world. jet/ (2005)
  • 23. The motif of Honda’s new Global Ad is the experimental HondaJet, which made its debut in July, 2005 at “Airventure,” a prominent aircraft event in the USA. HondaJet realizes a Honda founder’s dream. The movie “jet/” is set in a quiet airstrip. Two men in blue overalls ride a tattered Super Cub down a deserted hangar. Who could tell that these two, Richard Gritter and Dave West, were indeed the test pilots for the experimental HondaJet, as they flew off into the evening sky... run/ (2005) Since development of the first ASIMO in 2000, ASIMO has grown in popularity around the world, and has developed a global image of adorability and friendliness. The key aim in Honda’s new global branding advertisement is to maintain ASIMO’s global image, whilst communicating the new ASIMO prototype’s feature (ASIMO runs!) with a touch of humor. In 60” movie “run/”, the new ASIMO prototype and an elderly gentleman engage in a little race down an airport’s moving walkway.
  • 24. HondaJet (2005) The motif for this year’s worldwide corporate advertising is the HondaJet. In 2003, a hundred years after the Wright Brothers made their pioneering flight; the HondaJet soared over North Carolina on its maiden flight. Honda has again realized the power of dreams, by adding a new dimension to the pursuit of mobility. We want to share this significant achievement with the world, and with this in mind, came the motivation for this advertisement. Honda FCX (2003) The sound of a grandfather clock keeps pace with the FCX as it drives around. In the TV commercial, the FCX is shown symbolizing the opening to a new era of mobility. In addition, a corporate ad was placed on January 3, 2003 to all major newspapers in Japan showcasing the
  • 25. theme of Honda’s new technology. The TV commercial uses a visual background that reflects Honda’s challenging history and expresses Honda’s spirit, “an ultimate clean air vehicle for all human beings”. The development of the fuel cell vehicle FCX, - has reinforced our belief in the power of dreams. WGP 500th Victory (2001) At the FIM Road Racing World Championship Grand Prix opening event held at the Suzuka circuit on April 8, 2001, Honda achieved it's record setting 500th win. It has been 40 years since it's first win there in 1961. With unwavering passion and the result of win upon win there has been no greater point of progress. In April 2000 all major Japanese newspapers published corporate advertisements with the Honda motorcycle challenge spirit as it’s theme.
  • 26. F1 200 Challenge (2000) In the FIA Formula1 World Championship 14th race event held on September 10, 2000, Honda set records in the F1 200 series. Since it’s first appearance in the German Grand Prix in 1964, Honda has continued to compete in the top international racing events around the world. For the Japan Grand Prix held at the Suzuka circuit over October 2000, all major Japanese newspapers published corporate advertisements with Honda’s F1 challenge history as it’s theme.
  • 27. Products Automobiles 2008 Honda Accord (USA spec) Eighth Generation Honda Civic (Asian Version) Honda's global lineup consists of the Fit, Civic, Accord, Insight, CR-V, and Odyssey. An early proponent of developing vehicles to cater to different needs and markets worldwide, Honda's lineup varies by country and may feature vehicles exclusive to that region. A few examples are
  • 28. the latest Acura TL luxury sedan and the Ridgeline, Honda's first light-duty uni-body pickup truck. Both were engineered primarily in North America and are exclusively produced and sold there. The Civic is a line of compact cars developed and manufactured by Honda. In North America, the Civic is the second-longest continuously running nameplate from a Japanese manufacturer; only its perennial rival, the Toyota Corolla, introduced in 1968, has been in production longer. The Civic, along with the Accord and Prelude, comprised Honda's vehicles sold in North America until the 1990s, when the model lineup was expanded. Having gone through several generational changes, the Civic has become larger and more upmarket, and it currently slots between the Fit and Accord. Honda increased global production in September 2008 to meet demand for small cars in the U.S. and emerging markets. The company is shuffling U.S. production to keep factories busy and boost car output, while building fewer minivans and sport utility vehicles as light trucksales fall. Honda produces Civic hybrid, a hybrid electric vehicle that competes with the Toyota Prius, and also produces the Insight and CR-Z. Its first entrance into the pickup segment, the light duty Ridgeline, won Truck of the Year from Motor Trend magazine in 2006. Also in 2006, the redesigned Civic won Car of the Year from the magazine, giving Honda a rare double win of Motor Trend honors. It is reported that Honda plans to increase hybrid sales in Japan to more than 20% of its total sales in fiscal year 2011, from 14.8% in previous year. Five of United States Environmental Protection Agency's top ten most fuel-efficient cars from 1984 to 2010 comes from Honda, more than any other automakers. The five models are: 2000-
  • 29. 2006 Honda Insight (53 mpg-US/4.4 L/100 km; 64 mpg-imp combined), 1986-1987 Honda Civic Coupe HF (46 mpg-US/5.1 L/100 km; 55 mpg-imp combined), 1994-1995 Honda Civic hatchback VX (43 mpg-US/5.5 L/100 km; 52 mpg-imp mpg combined), 2006- Honda Civic Hybrid (42 mpg- US/5.6 L/100 km; 50 mpg-imp combined), and 2010- Honda Insight (41 mpg-US/5.7 L/100 km; 49 mpg-imp combined). The ACEEE has also rated the Civic GX as the greenest car in America for seven consecutive years. Motorcycles Honda is the largest motorcycle manufacturer in Japan and has been since it started production in 1955. At its peak in 1982, Honda manufactured almost 3 million motorcycles annually. By 2006 this figure had reduced to around 550,000 but was still higher than its three domestic competitors. During the 1960s, when it was a small manufacturer, Honda broke out of the Japanese motorcycle market and began exporting to the U.S. Taking Honda’s story as an archetype of the smaller manufacturer entering a new market already occupied by highly dominant competitors, the story of their market entry, and their subsequent huge success in the U.S. and around the world, has been the subject of some academic controversy. Competing explanations have been advanced to explain Honda’s strategy and the reasons for their success. The first of these explanations was put forward when, in 1975, Boston Consulting Group (BCG) was commissioned by the UK government to write a report explaining why and how the British motorcycle industry had been out-competed by its Japanese competitors. The report concluded
  • 30. that the Japanese firms, including Honda, had sought a very high scale of production (they had made a large number of motorbikes) in order to benefit from economies of scale and learning curve effects. It blamed the decline of the British motorcycle industry on the failure of British managers to invest enough in their businesses to profit from economies of scale and scope. 2004 Honda Super Cub The second explanation was offered in 1984 by Richard Pascale, who had interviewed the Honda executives responsible for the firm’s entry into the U.S. market. As opposed to the tightly focused strategy of low cost and high scale that BCG accredited to Honda, Pascale found that their entry into the U.S. market was a story of “miscalculation, serendipity, and organizational learning” – in other words, Honda’s success was due to the adaptability and hard work of its staff, rather than any long term strategy. For example, Honda’s initial plan on entering the U.S. was to compete in large motorcycles, around 300 cc. It was only when the team found that the
  • 31. scooters they were using to get themselves around their U.S. base of San Francisco attracted positive interest from consumers that they came up with the idea of selling the Super Cub. The most recent school of thought on Honda’s strategy was put forward by Gary Hamel and C. K. Prahalad in 1989. Creating the concept ofcore competencies with Honda as an example, they argued that Honda’s success was due to its focus on leadership in the technology of internal combustion engines. For example, the high power-to-weight ratio engines Honda produced for its racing bikes provided technology and expertise which was transferable into mopeds. Honda's entry into the U.S. motorcycle market during the 1960s is used as a case study for teaching introductory strategy at business schools worldwide. Automobile Rubens Barrichello driving for Honda
  • 32. Honda entered Formula One as a constructor for the first time in the 1964 season at the German Grand Prix with Ronnie Bucknum at the wheel. 1965 saw the addition of Richie Ginther to the team, who scored Honda's first point at the Belgian Grand Prix, and Honda's first win at the Mexican Grand Prix. 1967 saw their next win at the Italian Grand Prix with John Surtees as their driver. In 1968, Jo Schlesser was killed in a Honda RA302 at the French Grand Prix. This racing tragedy, coupled with their commercial difficulties selling automobiles in the United States, prompted Honda to withdraw from all international motorsport that year. After a learning year in 1965, Honda-powered Brabhams dominated the 1966 French Formula Two championship in the hands of Jack Brabhamand Denny Hulme. As there was no European Championship that season, this was the top F2 championship that year. In the early 1980s Honda returned to F2, supplying engines to Ron Tauranac's Ralt team. Tauranac had designed the Brabham cars for their earlier involvement. They were again extremely successful. In a related exercise, John Judd's Engine Developments company produced a turbo "Brabham-Honda" engine for use in IndyCar racing. It won only one race, in 1988 for Bobby Rahal at Pocono. Honda returned to Formula One in 1983, initially with another Formula Two partner, the Spirit team, before switching abruptly to Williams in 1984. In the late 1980s and early 1990s, Honda powered cars won six consecutive Formula One Constructors Championships. WilliamsF1 won the crown in 1986 and 1987. Honda switched allegiance again in 1988. New partners Team McLaren won the title in 1988, 1989, 1990 and 1991. Honda withdrew from Formula One at the end of 1992, although the related Mugen-Honda company maintained a presence up to the end of 1999, winning four races with Ligier and Jordan Grand Prix.
  • 33. Honda debuted in the CART IndyCar World Series as a works supplier in 1994. The engines were far from competitive at first, but after development, the company powered six consecutive drivers championships. In 2003, Honda transferred its effort to the rival IRL IndyCar Series. In 2004, Honda-powered cars overwhelmingly dominated the IndyCar Series, winning 14 of 16 IndyCar races, including the Indianapolis 500, and claimed the IndyCar Series Manufacturers' Championship, Drivers' Championship and Rookie of the Year titles. In 2006, Honda became the sole engine supplier for the IndyCar Series, including the Indianapolis 500. In the 2006 Indianapolis 500, for the first time in Indianapolis 500 history, the race was run without a single engine problem. During 1998, Honda considered returning to Formula One with their own team. The project was aborted after the death of its technical director, Harvey Postlethwaite. Honda instead came back as an official engine supplier to British American Racing (BAR) and Jordan Grand Prix. Honda bought a stake in the BAR team in 2004 before buying the team outright at the end of 2005, becoming a constructor for the first time since the 1960s. Honda won the 2006 Hungarian Grand Prix with driver Jenson Button. It was announced on 5 December 2008, that Honda would be exiting Formula One with immediate effect due to the 2008 global economic crisis. The team was sold to former team principal Ross Brawn, renamed Brawn GP and subsequently Mercedes GP. Honda became an official works team in the British Touring Car Championship in 2010.
  • 34. Motorcycles Honda RC212V raced by Dani Pedrosa Honda Racing Corporation (HRC) was formed in 1982. The company combines participation in motorcycle races throughout the world with the development of high potential racing machines. Its racing activities are an important source for the creation of leading edge technologies used in the development of Honda motorcycles. HRC also contributes to the advancement of motorcycle sports through a range of activities that include sales of production racing motorcycles, support for satellite teams, and rider education programs. Soichiro Honda, being a race driver himself, could not stay out of international motorsport. In 1959, Honda entered five motorcycles into the Isle of Man TT race, the most prestigious
  • 35. motorcycle race in the world. While always having powerful engines, it took until 1961 for Honda to tune their chassis well enough to allow Mike Hailwood to claim their first Grand Prix victories in the 125 and 250 cc classes. Hailwood would later pick up their first Senior TT wins in 1966 and 1967. Honda's race bikes were known for their "sleek & stylish design" and exotic engine configurations, such as the 5-cylinder, 22,000 rpm, 125 cc bike and their 6-cylinder 250 cc and 297 cc bikes. In 1979, Honda returned to Grand Prix motorcycle racing with the monocoque-framed, four- stroke NR500. The FIM rules limited engines to four cylinders, so the NR500 featured non- circular, 'race-track', cylinders, each with 8 valves and two connecting rods, in order to provide sufficient valve area to compete with the dominant two-stroke racers. Unfortunately, it seemed Honda tried to accomplish too much at one time and the experiment failed. For the 1982 season, Honda debuted their first two-stroke race bike, the NS500 and in 1983, Honda won their first 500 cc Grand Prix World Championship with Freddie Spencer. Since then, Honda has become a dominant marque in motorcycle Grand Prix racing, winning a plethora of top level titles with riders such as Mick Doohan and Valentino Rossi . In motocross, Honda has claimed six motocross world championships. In the World Enduro Championship, Honda has captured six titles, most recently with Stefan Merriman in 2003 and with Mika Ahola in 2007 and 2008. In observed trials, Honda has claimed three world championships with Belgian rider Eddy Lejeune.
  • 36. Marketing Honda's official slogan is "The Power of Dreams". They have never used this slogan to sell their products. Mr. Honda's belief is that well built products will sell themselves. In 2003, Honda released its Cog advertisement in the UK and on the Internet. To make the ad, the engineers at Honda constructed a Rube Goldberg Machine made entirely out of car parts from a Europe Domestic Market Honda Accord (upon which the USDM Acura TSX is based). To the chagrin of the engineers at Honda, all the parts were taken from two of only six hand- assembled pre-production models of the Accord. The advertisement depicted a single cog which sets off a chain of events that ends with the Honda Accord moving and Garrison Keillor speaking the tagline, "Isn't it nice when things just... work?" It took 606 takes to get it perfect.[71] In 2004, they produced the Grrr advert, usually immediately followed by a shortened version of the 2005 Impossible Dream advert. A post 2005 style Honda dealership in Moncton, Canada
  • 37. In December 2005, Honda released The Impossible Dream a two-minute panoramic advertisement filmed in New Zealand, Japan and Argentina which illustrates the founder's dream to build performance vehicles. While singing the song "Impossible Dream", a man reaches for his racing helmet, leaves his trailer on a minibike, then rides a succession of vintage Honda vehicles: a motorcycle, then a car, then a powerboat, then goes over a waterfall only to reappear piloting a hot air balloon, with Garrison Keillor saying "I couldn't have put it better myself" as the song ends. The song is from the 1960s musical Man Of La Mancha, sung by Andy Williams. In 2006, Honda released its Choir advertisement, for the UK and the internet. This featured a 60- person choir who sang the car noises as film of the Honda Civic are shown. For the last several years in the United States, during model close-out sales for the current year before the start of the new model year, Honda's advertising has featured an animated character known simply as Mr. Opportunity, voiced by Rob Paulsen. The casual looking man talks about various deals offered by Honda and ends with the phrase "I'm Mr. Opportunity, and I'm knockin'", followed by him "knocking" on the television screen or "thumping" the speaker at the end of radio ads. Also, commercials for Honda's international hatchback, the Jazz, are parodies of well-known pop culture images such as Tetris and Thomas The Tank Engine. In late 2006, Honda released an ad with ASIMO exploring a museum, looking at the exhibits with almost child-like wonderment (spreading out its arms in the aerospace exhibit, waving hello to an astronaut suit that resembles him, etc.), while Garrison Keillor ruminates on progress. It concludes with the tagline: "More forwards please". Honda also sponsored ITV's coverage of Formula One in the UK for 2007. However they had announced that they would not continue in 2008 due to the sponsorship price requested by ITV being too high.
  • 38. In May 2007, focuses on their strengths in racing and the use of the Red H badge — a symbol of what is termed as "Hondamentalism". The campaign highlights the lengths that Honda engineers go to in order to get the most out of an engine, whether it is for bikes, cars, powerboats — even lawnmowers. Honda released its Hondamentalism campaign. In the TV spot, Garrison Keillor says, "An engineer once said to build something great is like swimming in honey", while Honda engineers in white suits walk and run towards a great light, battling strong winds and flying debris, holding on to anything that will keep them from being blown away. Finally one of the engineers walks towards a red light, his hand outstretched. A web address is shown for the Hondamentalism website. The digital campaign aims to show how visitors to the site share many of the Hondamentalist characteristics. At the beginning of 2008, Honda released - the Problem Playground. The advert outlines Honda's environmental responsibility, demonstrating a hybrid engine, more efficient solar panels and the FCX Clarity, a hydrogen powered car. The 90 second advert features large scale puzzles, involving Rubik's cubes, large shapes and a 3-dimensional puzzle. On 29 May 2008, Honda, in partnership with Channel 4, broadcast a live advertisement. It showed skydivers jumping from an aeroplane over Spain and forming the letters H, O, N, D and A in mid-air. This live advertisement is generally agreed to be the first of its kind on British television. The advert lasted three minutes. The next flight of one of the two planes involved resulted in a fatal crash as the plane broke apart in mid-air.[72] In 2009, American Honda released the Dream the Impossible documentary series, a collection of 5-8 minute web vignettes that focus on the core philosophies of Honda. Current short films include Failure: The Secret to Success, Kick Out the Ladder and Mobility 2088. They feature
  • 39. Honda employees as well as Danica Patrick, Christopher Guest, Ben Bova, Chee Pearlman, Joe Johnston and Orson Scott Card. The film series plays at dreams.honda.com. Sports In Australia, Honda advertised heavily during most motor racing telecasts, and was the official sponsor of the 2006 FIA Formula 1 telecast on broadcaster channel "Ten". In fact, it was the only manufacturer involved in the 2006 Indy Racing League season. In a series of adverts promoting the history of Honda's racing heritage, Honda claimed it "built" cars that won 72 Formula 1 Grand Prix. Skeptics have accused Honda of interpreting its racing history rather liberally, saying that virtually all of the 72 victories were achieved by Honda powered(engined) machines, whereas the cars themselves were designed and built by Lotus F1, Williams F1, and McLaren F1 teams, respectively. However, former and current staff of the McLaren F1 team have reiterated that Honda contributed more than just engines and provided various chassis, tooling, and aerodynamic parts as well as funding. Ayrton Senna, arguably the greatest F1 driver of all time, repeatedly stated that Honda probably played the most significant role in his three world championships. He had immense respect for founder, Soichiro Honda, and had a good relationship with Nobuhiko Kawamoto, the chairman of Honda at that time. Senna once called Honda "the greatest company in the world". As part of its marketing campaign, Honda is an official partner and sponsor of the National Hockey League, the Anaheim Ducks of the NHL,. The "Honda Sports Award" is given to the best female athlete in each of twelve college sports in the United States. One of the twelve Honda Sports Award winners is chosen to receive theHonda-Broderick Cup, as "Collegiate Woman Athlete of the Year."
  • 40. Marketing Strategies It has described a category scheme consisting of three general types of strategies that are commonly used by businesses to achieve and maintain competitive advantage. These three generic strategies are defined along two dimensions: strategic scope and strategic strength. Strategic scope is a demand-side dimension and looks at the size and composition of the market you intend to target. Strategic strength is a supply-side dimension and looks at the strength or core competency of the firm. In particular he identified two competencies that he felt were most important: product differentiation and product cost (efficiency). He originally ranked each of the three dimensions (level of differentiation, relative product cost, and scope of target market) as either low, medium, or high, and juxtaposed them in a three dimensional matrix. That is, the category scheme was displayed as a 3 by 3 by 3 cubes. But most of the 27 combinations were not viable.
  • 41. In his 1980 classic Competitive Strategy: Techniques for Analysing Industries and Competitors, Porter simplifies the scheme by reducing it down to the three best strategies. They are cost leadership, differentiation, and market segmentation (or focus). Market segmentation is narrow in scope while both cost leadership and differentiation are relatively broad in market scope. Empirical research on the profit impact of marketing strategy indicated that firms with a high market share were often quite profitable, but so were many firms with low market share. The least profitable firms were those with moderate market share. This was sometimes referred to as the hole in the middle problem. Porter’s explanation of this is that firms with high market share were successful because they pursued a cost leadership strategy and firms with low market share were successful because they used market segmentation to focus on a small but profitable market niche. Firms in the middle were less profitable because they did not have a viable generic strategy. . Since that time, empirical research has indicated companies pursuing both differentiation and low-cost strategies may be more successful than companies pursuing only one strategy.[1] Some commentators have made a distinction between cost leadership, that is, low cost strategies, and best cost strategies. They claim that a low cost strategy is rarely able to provide a sustainable competitive advantage. In most cases firms end up in price wars. Instead, they claim a best cost strategy is preferred. This involves providing the best value for a relatively low price.
  • 42. Cost Leadership Strategy This strategy involves the firm winning market share by appealing to cost-conscious or price- sensitive customers. This is achieved by having the lowest prices in the target market segment, or at least the lowest price to value ratio (price compared to what customers receive). To succeed at offering the lowest price while still achieving profitability and a high return on investment, the firm must be able to operate at a lower cost than its rivals. There are three main ways to achieve this. The first approach is achieving a high asset turnover. In service industries, this may mean for example a restaurant that turns tables around very quickly, or an airline that turns around flights very fast. In manufacturing, it will involve production of high volumes of output. These approaches mean fixed costs are spread over a larger number of units of the product or service, resulting in a lower unit cost, i.e. the firm hopes to take advantage of economies of scale and experience curve effects. For industrial firms, mass production becomes both a strategy and an end in itself. Higher levels of output both require and result in high market share, and create an entry barrier to potential competitors, who may be unable to achieve the scale necessary to match the firms low costs and prices. The second dimension is achieving low direct and indirect operating costs. This is achieved by offering high volumes of standardized products, offering basic no-frills products and limiting customization and personalization of service. Production costs are kept low by using fewer components, using standard components, and limiting the number of models produced to ensure larger production runs. Overheads are kept low by paying low wages, locating premises in low
  • 43. rent areas, establishing a cost-conscious culture, etc. Maintaining this strategy requires a continuous search for cost reductions in all aspects of the business. This will include outsourcing, controlling production costs, increasing asset capacity utilization, and minimizing other costs including distribution, R&D and advertising. The associated distribution strategy is to obtain the most extensive distribution possible. Promotional strategy often involves trying to make a virtue out of low cost product features. The third dimension is control over the supply/procurement chain to ensure low costs. This could be achieved by bulk buying to enjoy quantity discounts, squeezing suppliers on price, instituting competitive bidding for contracts, working with vendors to keep inventories low using methods such as Just-in-Time purchasing or Vendor-Managed Inventory. Wal-Mart is famous for squeezing its suppliers to ensure low prices for its goods. Dell Computer initially achieved market share by keeping inventories low and only building computers to order. Other procurement advantages could come from preferential access to raw materials, or backward integration. than the major airlines, were able to achieve market share growth by offering cheap, no-frills services at prices much cheaper than those of the larger incumbents. A cost leadership strategy may have the disadvantage of lower customer loyalty, as price- sensitive customers will switch once a lower-priced substitute is available. A reputation as a cost leader may also result in a reputation for low quality, which may make it difficult for a firm to rebrand itself or its products if it chooses to shift to a differentiation strategy in future.
  • 44. Differentiation Strategy Differentiate the products in some way in order to compete successfully. Examples of the successful use of a differentiation strategy are Hero Honda, Asian Paints, HLL, Nike athletic shoes, Perstorp BioProducts, Apple Computer, and Mercedes-Benz automobiles. A differentiation strategy is appropriate where the target customer segment is not price-sensitive, the market is competitive or saturated, customers have very specific needs which are possibly under-served, and the firm has unique resources and capabilities which enable it to satisfy these needs in ways that are difficult to copy. These could include patents or other Intellectual Property (IP), unique technical expertise (e.g. Apple's design skills or Pixar's animation prowess), talented personnel (e.g. a sports team's star players or a brokerage firm's star traders), or innovative processes. Successful brand management also results in perceived uniqueness even when the physical product is the same as competitors. This way, Chiquita was able to brand bananas, Starbucks could brand coffee, and Nike could brand sneakers. Fashion brands rely heavily on this form of image differentiation. Focus or Strategic Scope This dimension is not a separate strategy per se, but describes the scope over which the company should compete based on cost leadership or differentiation. The firm can choose to compete in the mass market (like Wal-Mart) with a broad scope, or in a defined, focused market segment with a narrow scope. In either case, the basis of competition will still be either cost leadership or differentiation.
  • 45. In adopting a narrow focus, the company ideally focuses on a few target markets (also called a segmentation strategy or niche strategy). These should be distinct groups with specialized needs. The choice of offering low prices or differentiated products/services should depend on the needs of the selected segment and the resources and capabilities of the firm. It is hoped that by focusing your marketing efforts on one or two narrow market segments and tailoring your marketing mix to these specialized markets, you can better meet the needs of that target market. The firm typically looks to gain a competitive advantage through product innovation and/or brand marketing rather than efficiency. It is most suitable for relatively small firms but can be used by any company. A focused strategy should target market segments that are less vulnerable to substitutes or where a competition is weakest to earn above-average return on investment. Examples of firm using a focus strategy include Southwest Airlines, which provides short-haul point-to-point flights in contrast to the hub-and-spoke model of mainstream carriers, and Family Dollar. In adopting a broad focus scope, the principle is the same: the firm must ascertain the needs and wants of the mass market, and compete either on price (low cost) or differentiation (quality, brand and customization) depending on its resources and capabilities. Wal Mart has a broad scope and adopts a cost leadership strategy in the mass market. Pixar also targets the mass market with its movies, but adopts a differentiation strategy, using its unique capabilities in story-telling and animation to produce signature animated movies that are hard to copy, and for which customers are willing to pay to see and own. Apple also targets the mass market with its iPhone and iPod products, but combines this broad scope with a differentiation strategy based on design, branding and user experience that enables it to charge a price premium due to the perceived unavailability of close substitutes.
  • 46. Recent developments Michael Treacy and Fred Wiersema (1993) in their book The Discipline of Market Leaders have modified Porter's three strategies to describe three basic "value disciplines" that can create customer value and provide a competitive advantage. They are operational excellence, product leadership, and customer intimacy. Criticisms of generic strategies Several commentators have questioned the use of generic strategies claiming they lack specificity, lack flexibility, and are limiting. In particular, Miller (1992) questions the notion of being "caught in the middle". He claims that there is a viable middle ground between strategies. Many companies, for example, have entered a market as a niche player and gradually expanded. According to Baden-Fuller and Stopford (1992) the most successful companies are the ones that can resolve what they call "the dilemma of opposites". A popular post-Porter model was presented by W. Chan Kim and Renée Mauborgne in their 1999 Harvard Business Review article "Creating New Market Space". In this article they described a "value innovation" model in which companies must look outside their present paradigms to find new value propositions. Their approach fundamentally goes against Porter's concept that a firm must focus either on cost leadership or on differentiation. They later went on to publish their ideas in the book Blue Ocean Strategy.An up-to-date critique of generic strategies and their limitations, including Porter, appears in Bowman, C. (2008) Generic strategies: a substitute for thinking? [1]
  • 47. Electric and alternative fuel vehicles 2009 Honda Civic GX hooked up to Phill refueling system Top: Brazilian flexible-fuel Honda Civic. Below: U.S. Honda Civic Hybrid. 2010 Honda Insight hybrid electric vehicle(Second generation).
  • 48. Compressed Natural Gas The Honda Civic GX is the only purpose-built natural gas vehicle (NGV) commercially available in some parts of the U.S. The Honda Civic GX first appeared in 1998 as a factory- modified Civic LX that had been designed to run exclusively on compressed natural gas. The car looks and drives just like a contemporary Honda Civic LX, but does not run on gasoline. In 2001, the Civic GX was rated the cleanest-burning internal combustion engine in the world by the U.S. Environmental Protection Agency (EPA). First leased to the City of Los Angeles, in 2005, Honda started offering the GX directly to the public through factory trained dealers certified to service the GX. Before that, only fleets were eligible to purchase a new Civic GX. In 2006, the Civic GX was released in New York, making it the second state where the consumer is able to buy the car. Home refueling is available for the GX with the addition of the Phill Home Refueling Appliance. Flexible-fuel Honda's Brazilian subsidiary launched flexible-fuel versions for the Honda Civic and Honda Fit in late 2006. As others Brazilian flex-fuel vehicles, these models run on any blend of hydrous ethanol (E100) and E20-E25 gasoline. Initially, and in order to test the market preferences, the carmaker decided to produce a limited share of the vehicles with flex-fuel engines, 33 percent of the Civic production and 28 percent of the Fit models. Also, the sale price for the flex-fuel version was higher than the respective gasoline versions, around US$1,000 premium for the Civic, and US$650 for the Fit, despite the fact that all other flex-fuel vehicles
  • 49. sold in Brazil had the same tag price as their gasoline versions. In July 2009, Honda launched in the Brazilian market its third flexible-fuel car, the Honda City. During the last two months of 2006, both flex-fuel models sold 2,427 cars against 8,546 gasoline-powered automobiles, jumping to 41,990 flex-fuel cars in 2007, and reaching 93,361 in 2008. Due to the success of the flex versions, by early 2009 a hundred percent of Honda's automobile production for the Brazilian market is now flexible-fuel, and only a small percentage of gasoline version is produced in Brazil for exports. In March 2009, Honda launched in the Brazilian market the first flex-fuel motorcycle in the world. Produced by its Brazilian subsidiary Moto Honda da Amazônia, the CG 150 Titan Mix is sold for around US$2,700. Hybrid electric In late 1999, Honda launched the first commercial hybrid electric car sold in the U.S. market , the Honda Insight, just one month before the introduction of the Toyota Prius, and initially sold for US$20,000. The first-generation Insight was produced from 2000 to 2006 and had afuel economy of 70 miles per US gallon (3.4 L/100 km; 84 mpg-imp) for the EPA's highway rating, the most fuel-efficient mass-produced car at the time. Total global sales for the Insight amounted to only around 18,000 vehicles. Honda introduced the second-generation Insight in its home nation of Japan in February 2009, and released it in other markets through 2009 and in the U.S. market in April 2009. At $19,800 as a five-door hatchback it will be the least expensive hybrid available in the U.S. Honda expects to sell 200,000 of the vehicles each year, with half of those sales in the United States.
  • 50. Since 2002, Honda has also been selling the Honda Civic Hybrid (2003 model) in the U.S. market,. It was followed by the Honda Accord Hybrid, offered in model years 2005 through 2007. Sales of the Honda CR-Z began in Japan in February 2010, becoming Honda's third hybrid electric car in the market. In an interview in early February 2011, a Honda executive disclosed that Honda produces around 200,000 hybrids a year in Japan. Hydrogen fuel cell In Takanezawa, Japan, on 16 June 2008, Honda Motors produced the first assembly-line FCX Clarity, a hybrid hydrogen fuel cell vehicle. More efficient than a gas-electric hybrid vehicle, the FCX Clarity combines hydrogen and oxygen from ordinary air to generate electricity for an electric motor. The vehicle itself does not emit any pollutants and its only by products are heat and water. The FCX Clarity also has an advantage over gas-electric hybrids in that it does not use an internal combustion engine to propel itself. Like a gas-electric hybrid, it uses a lithium ion battery to assist the fuel cell during acceleration and capture energy through regenerative braking, thus improving fuel efficiency. The lack of hydrogen filling stations throughout developed countries will keep production volumes low. Honda will release the vehicle in groups of 150. California is the only U.S. market with infrastructure for fueling such a vehicle, though the number of stations is still limited. Building more stations is expensive, as the California Air Resources Board (CARB) granted $6.8 million for four H2 fueling stations, costing $1.7 million USD each.
  • 51. SWOT analysis of Honda Company Background Key Facts Name Honda Motor Company, Ltd. Founded September 24, 1948 Logo Industries served Automotive, Aviation, Robotics, Finance
  • 52. Geographic areas served Worldwide (more than 100 countries) Headquarters Minato-ku, Tokyo, Japan Current CEO Takahiro Hachigo Revenue JPY ¥14,601.1 billion (2016) 9.6% increase over JPY ¥13,328.1 billion (2015) Profit JPY ¥406,358 billion (2016) 27.6% increase over JPY ¥561,098 billion (2015) Employees 208,399 (2016) Main Competitors Bayerische Motoren Werke AG, Chrysler Group LLC, Daimler AG, Ford Motor Company, General Motors Company, Nissan Motor Company, Hyundai Motor Company, Tata Motors, Ltd., Toyota Motor Corporation, Volkswagen AG and many other automotive companies. Honda Motor Company (further Honda or Company) is a Japanese motorcycle, automobile, aircraft and engine manufacture. The Company was founded in 1948 by Soichiro Honda, as an automotive parts manufacturer. Honda later moved to manufacturing motorcycles and has become the world’s largest motorcycles manufacturer in 1959.[2]
  • 53. In 1962, Honda started manufacturing automobiles and was the first company to launch a dedicated luxury brand, Acura, in 1986. The Company is now the 8th largest auto manufacturer in the world. Over the years, the Company has ventured into many industries and is now manufacturing jets and robots. Honda always highlighted that its core business is engines and all the products the company has ventured in is built around them. Company has been growing significantly over the past few years, mainly due to its automobile business. You can find more information about the business in its official website or Wikipedia’s article. SWOT Honda SWOT analysis Strengths Weaknesses 1. Competence in engine manufacturing - company’s core product 2. Diversified product portfolio 3. Dominance in motorcycle and engine industries leading to a high brand awareness 4. Strong position in Asia’s motorcycle markets 1. Dependence on North America to generate most of the revenue 2. Low investments in research and development (R&D) leading to innovative products Opportunities Threats 1. Increasing government regulations 2. Improving U.S. economy 3. Timing and frequency of new model releases 4. Low fuel prices are increasing the demand for pickup trucks and SUVs 1. Increased competition 2. Rising Japanese Yen exchange rates 3. Natural disasters
  • 54. Strengths 1. Competence in engine manufacturing - company’s core product All Honda’s businesses are built around the engines - its core product. The company’s first engines were built for motorcycles and power equipment, but were later produced for cars and marine vehicles. Honda is the world’s largest engine manufacturer, which produced over 27 million units of engines for automotive, motorcycle, marine, and power equipment products, in 2015.[3] The company has lots of experience in manufacturing quality and well-performing engines. Its engines are praised for their durability, easiness to start, quietness, fuel efficiency and reliability. According to Reliability Index,[4] Honda’s car engines are some the most reliable in the industry. Engines are the key to motor products and the company’s competence in manufacturing engines is a competitive advantage few rivals can match. 2. Diversified product portfolio Honda operates 4 different divisions: • Motorcycle business (12.3% revenue) • Automobile business (72.8% revenue) • Power product and other business (2.3% revenue) • Financial Services (12.6% revenue) Honda offers many products to consumers including engines, cars, motorcycles, jets, robots, generators, lawnmowers, water pumps, as well as many other power equipment products. While the cars generate the most revenue for Honda, its overall product portfolio is fairly diversified, when compared to Volkswagen, Toyota, General Motors, or Briggs and Stratton (in an engine industry). Figure 1. Percentage of Sales Revenue by Business Source: Honda’s Financial Report[1] 3. Dominance in motorcycle and engine industries leading to a high brand awareness
  • 55. Honda is a huge company dominating in most of the markets it operates in, including engines and motorcycles. The company is the leading manufacturer of small, general purpose engines for commercial, rental industry, and consumer applications.[5] Honda is also the leading global manufacturer of motorcycles having 22.1% of the total market share in the first half of 2016.[1] Company’s dominance in both of these markets have increased its brand recognition and reputation. According to Interbrand[6] and Forbes,[7] Honda is the 21st and 23rd most valuable brand in the world, worth US$22.1 billion and US$25.2 billion, respectively. Brand value is closely related to brand awareness and its reputation and only few other companies, such as Toyota, BMW and Mercedes-Benz, can compare with Honda in terms of a brand value. 4. Strong position in Asia’s motorcycle markets Motorcycle business generates 12.3% of total Honda’s sales and is the third largest revenue group for the company. The company has sold 17,592 units of motorcycles and all-terrain vehicles in 2016 alone and captured 22.1% of the world’s motorcycle market in the first half of 2016. Asia is the main geographic segment for Honda’s motorcycle business, where the company has sold 15.1 million units or over 88.7% of its total motorcycles, generating ¥1,107.6 billion in revenue. Asia-Pacific region, which includes such countries as China, India, Vietnam, Thailand, the Philippines, Malaysia, Indonesia, Australia and Japan, is the largest motorcycle region in the world and Honda’s strong position in it is a powerful competitive advantage. Weaknesses 1. Dependence on North America to generate most of the revenue Honda depends on North America region, which mainly includes the U.S. and Canada, to generate 55.6% of the company’s total revenue. Figure 2. Percentage of Sales Revenue by Region
  • 56. Source: Honda’s Financial Report[1] Honda’s reliance on North America grew from 49.3% of the total sales in 2014 to 55.6% of the total sales in 2016. At the moment, North America is the main driver behind company’s growth where the motorcycle revenue grew 20% and the automobile revenue grew by 19%. Nonetheless, the U.S. and Canada are saturated markets and Honda will find it hard to maintain the same level of growth in these markets. The company is also becoming more vulnerable to overall negative changes in North America’s markets. 2. Low investments in research and development (R&D) leading to fewer innovative products Honda has spent US$5.4 billion for R&D in 2015. This amounted to 4.5% of the company’s total revenue. Figure 3. Comparison of R&D expenditure – Honda and selected major competitors (in US$ billions) Company 2015 R&D As a % of revenues 2014 R&D As a % of revenues Honda 5.4 4.5 5 4.5 Toyota 8.4 3.7 7.6 3.5 Volkswagen 14 6.9 14 7.1 General Motors 7.5 4.9 7.4 4.7 Source: The respective companies’ financial reports[1][5][6][7] Low investments in R&D lead to fewer innovative products and significantly undermine the company’s abilities to compete in the future. The company should focus its US$5.4 billion R&D investments to certain areas (like Hyundai does), which would erase company’s low R&D budget disadvantage and would result in innovative products. Opportunities 1. Increasing government regulations Many governments around the world are committed to reducing the greenhouse gas emissions and are encouraging fuel efficiency initiatives. Such environmental initiatives may increase production costs for the car manufacturers and these costs will be either passed to price sensitive consumers or will decrease the company’s profits. Honda may take advantage of this by
  • 57. introducing more car models running only Hydrogen fuel cells and bypassing all the government regulations associated with the greenhouse gas emissions. 2. Improving U.S. economy Signs of an improving economy and rising consumer confidence have been reflected in the strongest increase in new vehicle sales for more than a decade in the U.S. market. 17.5 million new units were sold in 2015, a 5.7% increase over 2014. Interest rates in the U.S. have been low for several years and are forecast to remain that way for the foreseeable future. In such economic conditions, Honda has an opportunity to capture higher market share and increase sales in the U.S. automotive market. 3. Timing and frequency of new model releases The market share of the automotive companies is significantly impacted by the timing and frequency of new model releases. Historically, new models have tended to have major upgrades every 4 or 5 years with only minor modifications in between. However, due to the rising consumer expectations in relation to in-car technology and the competitive nature of the industry, there is an argument to release upgraded models more frequently. Honda is well-positioned to be able to do this. 4. Low fuel prices are increasing the demand for pickup trucks and SUVs Currently, fuel prices are the lowest in a decade. Such situation has encouraged consumers to buy big fuel-inefficient vehicles such as SUVs and pickup trucks. Traditionally, Honda’s main focus was on smaller cars like Honda Civic and sedans such as Honda Accord, but in the current situation, where fuel prices are low, the company has introduced its next generation pickup truck Ridgeline and redesigned its CR-V sport utility vehicle to meet the demand for the bigger vehicles. The trend of low fuel prices is likely to stay and Honda should introduce more models of pickup trucks and SUVs to take an advantage of the growing market for these vehicles and to increase company’s profitability. Threats 1. Increased competition Honda is faced with an ever increased competition from the traditional automotive companies, the new players and saturation of its main markets. In Asia, the company’s key motorcycle region, markets are nearly saturated. In 2016, Honda’s motorcycle revenue grew by only 5.4% in Asia, compared to 20.3% growth in North America region. The company faces many new entrants in India and China, which offer similar quality motorcycles and scooters for lower price than Honda.
  • 58. Honda’s automotive business is also experiencing the slowing growth of the automotive markets and the increased competition from the new Chinese manufacturers. The company’s international rivals, such as Toyota, Ford, General Motors, Volkswagen and Hyundai, all have larger budgets and could use them to aggressively take market share from Honda. New companies, such as Tesla and even Google, which tries to build self-driving cars are also threatening the traditional automotive industry. The competition is further fueled by the fact that the global automotive production capacity far exceeds the demand. In 2015, there was an estimated global excess production capacity of 31 million units.[11] 2. Rising Japanese Yen exchange rates More than 88% of Honda’s revenue come from international markets, which means that the company has to convert foreign currencies to Japanese Yen in order to calculate its revenues and send the profits back to Japan. Currency rates are volatile and the company’s profits and revenue highly depend on the fluctuating exchange rates. The company cannot control the currency exchange rates, therefore it is at risk, if Japanese Yen exchange rates would start to rise. In such case, the company’s profits would decrease significantly. The company itself identifies this as a key threat that will negatively affect the company over the next few years. 3. Natural disasters Honda has manufacturing facilities in Japan, Thailand, China and Indonesia. These countries, including others, are often subject to natural disasters that disrupt manufacturing processes and result in lower production volumes and profits.
  • 59. Objectives of the Study · To know about the Honda company. · To know about its Promotional activities. · Its Market Position. · Honda’s level of customer satisfaction. · Its history and the company profile. · Cost saving initiatives.
  • 60. Research Methodology The purpose of methodology is to describe the process involved in research work. This includes the overall research design, data collection method, the field survey and the analysis of data. Research is a common parlance refresh to a search for knowledge. One can also define research as a scientific & systematic search for pertinent information on a specific topic. In fact, research is an art of scientific investigation. The advance learner’s dictionary of current English lay down the meaning research as a careful investigation & inquiry specially search for new facts in any branch knowledge. Research Design Research Design is the arrangement for conditioned for data collection & analysis of data in a manner that aims to combined relevance to research purpose with economy in procedure. A research design is a master plan or model for the conduct of formal investigation. It is blue print that is followed in completing study. The research conducted by me is a descriptive research. This is descriptive in nature because study is focused on fact investigation in a well structured from and is based on primary data. Research Plan Type of study: For completing my study I have gone for sample study because looking at the size of population & the time limitation it was not convenient for me to cover entire population. Hence, I have gone for sample study rather than census study.
  • 61. Sampling Plan A sample design is a definite plan for obtaining a sample from a given population. It refers to the technique or the procedure that researcher would adopt in selecting items to be inched in the sample i.e. the size of sample. Sampling plan is determined before data are collected. Steps in Sampling: 1. Understanding the Marketing strategies of Honda. 2. Study the company profile & related aspects. 3. To collect the information from self constructed questionnaire. 4. Meeting with different owners of Honda showroom. 5. Obtaining the opinion and suggestions of owners at different levels. 6. Prepare questionnaire on the basis of above information. 7. Gather information from different source like books Internet magazines etc. 8. On the basis of the answers and the information gathered from other sources prepare the report. Sampling Frame: The list of sampling units from which sample is taken is called sampling frame. Sampling Size: Total sample size is 50. Sampling Procedure: The selection of respondents were accordingly to be in a right place at a right time and so the sampling were quite easy to measure, evaluate and co-operative. It was a randomly area sampling method that attempts to obtain the sample of convenient.
  • 62. CONCLUSION On an average more than 73% people feel that the prices are affordable whereas 12% do not agree, 74% believe that attractive discounts are offered whereas 26% are not satisfied withthe discounts offered. 20% said that the test drives are not offered and 15% said that post sales follow ups are not done regularly whereas 85% said that they were done regularly but people feel that it is the people’s car as it is satisfactory on all other parameters: knowledgeable sales persons , employees spent enough time before and during sales, display of merchandise is attractive, availability of product, variety of merchandize, vehicle in good condition, prices are affordable, attractive discounts are offered, décor of the waiting area is pleasing, responds to complaints quickly, service at TATA Motors service station is excellent, careful with personal information and is value for money . The overall opinion about TATA Motors is very good. 86% people agreed that the sales persons are knowledgeable and 14% strongly disagreed that the sales persons are knowledgeable. 64% people agreed that the sales persons spent enough time with them before the sales and 36% strongly agreed with this. 62% agreed that sales persons spent enough time with them during the sales, while 34% strongly agreed that the sales persons spent enough time with them during sales and only 4% disagreed 60% agreed that the sales persons spent enough time with them after sales, 26% strongly agreed with this and 14% disagreed that the sales persons spent enough time with them after sales. 94% agreed that the display of merchandize was attractive and 6% strongly agreed that the display of merchandize was attractive. 91% agreed that the availability of the product was there, 5% strongly agreed that the availability was there while only 4% said they disagreed with this.
  • 63. 87% agreed that there was variety/selection of merchandize whereas 7% strongly agreed that enough variety was there and 6% disagreed with this. 82% agreed that the vehicle was in good condition when delivered, 16% strongly agreed with this whereas only 2% disagreed with this. 64% strongly agreed that the prices are affordable, 21% agreed that the prices are affordable whereas only 15% said that they neither disagreed nor agreed with this. 55% agreed that the discounts offered are attractive, 34% strongly agreed with this while 11% disagreed and said that the discounts offered were not attractive. 80%agreed that the décor of the waiting area was pleasing while 20% strongly agreed that the décor of the waiting area was pleasing 74% agreed that the test drive was offered to them, 6% strongly agreed that the test drive was offered while 20% disagreed with this. 59% agreed that the post sales follow ups are done regularly, 26% strongly agreed and 15%disagreed with this. 4% agreed that the response to complaints is quick, 18% strongly agreed, 12% neither agreed nor disagreed and 6% disagreed with this. 82% said that the service at HONDA service station is excellent, 14% strongly agreed while only 4% disagreed with this. 85% agreed that yes they were careful with personal information, strongly agreed with this and 8% neither agreed nor disagreed. 94% strongly agreed that all the ommitments were fulfilled and 6% agreed with this. 98% said yes that they are aware about the Insurance Schemes of HONDA while only 2% said that they were not aware.
  • 64. SUGGESTION Honda is committed to further advancing power train technologies in order to offer new products and technologies that satisfy growing demand from customers around the world for high fuel efficiency and to achieve more environmentally-friendly mobility that more people can enjoy. Honda will continue to dedicate company resources to the creation of new technologies. Honda will also continue making capital investments proactively to strengthen the flexibility and efficiency of its global production network. Setting customer satisfaction as our number one priority, Honda strives to provide the joy of mobility to even more customers through the introduction of new technologies and new products. n this is achieved, our sales should reach approximately 16 million units for motorcycles, approximately 4 million units for automobiles, and approximately 6.5 million units for power products by the end of the 9th Mid-term. In terms of sales revenue, this will exceed 10 trillion yen. Through all of these efforts, Honda’s goal is to be a company that society wants to exist, to pursue the joy of mobility, and to extend this joy to more customers and to future generations.
  • 65. BEBLIOGRAPHY 1. dreams.honda.com 2. world.honda.com 3. www.wikipedia.com 4. www.hondacarsindia.com 5. www.scribd.com