Dawn LaCosta, Resume, Business and Operations Executive, 061913
Project Manager Charlotte Nc
1. Kenneth M. Wallin
8706 Stoneface Road
Charlotte, North Carolina 28214
(704) 392-8267 (home) (704) 675-6264 (cell)
wallikn@yahoo.com
Summary
• Knowledgeable in the area of international business (assignments; Indonesia, India,
Australia)
• Certified as a project management professional (PMP)
• Skilled at learning new concepts quickly, working well under pressure, and
communicating ideas clearly and effectively
• Extensive computer training, including knowledge of multiple networking
environments and business software packages
• Skilled facilitator, adept at gathering business requirements and drafting business
requirements documentation
• Process mapping expert with MS Visio
• Planning expertise with MS Project
• Expertise in creating and delivering presentations
• Expertise in developing curriculum and presenting training
• Extensive knowledge of supply chain functions, records management, inventorying,
and parts management
• Skilled process flow developer (call center management)
• Experienced in interviewing and selecting Team Members
Education
PhD Candidate, Business Administration 2003-Present
Northcentral University, Prescott, AZ
Area of Specialization: International Business 4.0 GPA
MA in Management 1989
Webster University, St. Louis, MO
Concentration in Management and Business 3.7 GPA
BA in Political Science 1976
Mars Hill College, Mars Hill, NC
Concentration in Social Sciences 2.8 GPA
Career History & Accomplishments
Project Management 1994 – Present
• Gathered Business Requirements for a Legacy Modernization project for a large health
insurer in California, created project plan, facilitated team meetings, posted completed
Business Requirements Documentation, and completed weekly status reports
• Mapped the implementation processes as part of a Business Process Improvement
program for a legal e-billing and matter management industry leader, and created 10
cross-functional process maps, and developed improvement initiatives for the
implementation of the changes
2. • Designed process improvements and installed redesigned methods of management in an
offshore Nickel mining operation and developed a series of plans for the Large Earth
Moving Equipment utilization, and maintenance scheduling
• Mapped the business systems of a client and identified areas needing change, then
produced a plan to implement the changes
• Worked in process design projects in the insurance industry
• Developed numerous staffing models for various industries
• Created metrics for industries such as manufacturing, insurance, power,
telecommunications, aviation maintenance and supply chain
• Successful in every project undertaken as to time and budget, deliverables produced as
promised
Training Management
• As a commander of a basic training company in the U.S. Army, responsible for creating
the training plan for each training cycle, to include the order of classes, who would be
scheduled to lead the classes, and who would provide support for the classes
• On several contract consulting projects, asked to provide training classes for the staff
and leaders of the company, responsible for creating the training agenda, training
materials, and leading the training
Small Business Owner, The Fruit Tree 1992 – 1997
• Jointly operated a family owned retail food business in a mall food court
• Improved financial operations more than 10% in first year of operation
United States Military Service, Commissioned Officer 1971 – 1992
• Leading Soldiers in preparation for national defense role. Prepared tactical orders,
managed operations, and trained soldiers in offensive and defensive tactics. Troop
Leader positions: Platoon Leader, Company Executive Officer, and Company
Commander, Staff Leader positions: Logistics/Transportation Officer, Task Force
Executive Officer, and Training Evaluator. Additional specialty position: Detachment
Commander of an airborne psychological operations unit, Detachment Commander
Civil Affairs unit
• Training attended: All appropriate training for career officer
Employment
AZN Corp, Charlotte, NC 2006 –present
Adept Management Services, Gainesville, GA 2008-2009
Advanced Productivity Services, Longwood, Florida 2005-2006
Proudfoot Consulting, WPB, Florida 2004-2005
The SCA Group/Tier Technologies, Chicago, Illinois 1999-2003
AT Hudson, Oradell, New Jersey 1995-1999
Robert Bell & Company, Severna Park, MD 1994-1995
Research
http://www.linkedin.com/in/kmwallin
http://EzineArticles.com/?expert_bio=Kenneth_Wallin
http://twitter.com/KenWallin