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T19 & T20
WELCOME: TO DO LIST
 Last Chance to Hand-In Skills Matrix Draft
 Skills Matrix Review
 Peer Review!
SKILLS MATRIX IS THE FOUNDATION FOR EVERYTHING
Interviews
Cover Letter
& Resume
Skills Matrix
SKILLS MATRIX
Situation Task Action Result Link
SKILLS MATRIX FAIRY TALE
Situation
Task
Action
Result
Link
MY EMBARRASSING FIRST SKILLS MATRIX
Skill Experienc
e
Situation Task Action Result Link
Leadershi
p
Sales
Associate
@
Nike Store
There was
a rush on
Christmas
Eve, my
manager
went home
sick
People
were
abandonin
g sales
and the
line-ups
were really
long
I told
everyone to
move to
their own
stations
and had the
experience
d cashiers
take the
line-ups.
$20,000
in sales
WHAT IS WRONG WITH THIS?
WHAT IS WRONG WITH THIS?
 Action didn’t go into enough detail (50%-60%
of the story)
 Action doesn’t reflect the Skill
 Significance of the Result
 Missing Link
 More Details Needed
SECOND DRAFT
Skill Experience Situation Task Action Result Link
Sales Associate @
Nike Store
Christmas
Eve Rush,
manager
went home
sick, usually
our largest
sales day of
the year, but
new
SportsCheck
had opened
in the mall
down the
street and we
feared losing
customers
Our line up
were getting
long and
customers
began
abandoning
their intended
purchases in
the line up.
We usually
have a one
sales rep to
one customer
policy, but
even after
calling in
extra staff,
we couldn’t
meet
demand
I proposed that we
move to a “zone
defense” strategy
and placed different
people in their areas
of expertise.
Because I had built
strong relationships
with my team and
had gotten to know
their strengths, I was
able to delegate
tasks efficiently. Two
people who were
great cashiers took
cash full time, I ran
women’s shoes,
another rep ran
men’s shoes, etc.
and then directed
our customers to the
check out once we
had made the sale.
Moved
customer
s quickly
through
the store,
had much
shorter
line up,
and had a
record
high
Christmas
Eve with
over
$20,000
in sales
(almost
double
the
previous
year)
Shows
my ability
to lead in
times of
stress
and not
only
survive,
but thrive
Leadership
“If you don’t have time to do it
right, when will you have
time to do it over?”
-- John Wooden
HEAD COACH AT UCLA
10 NATIONAL CHAMPIONSHIPS IN 12 YEARS
PEER REVIEW
WHAT ARE WE
LOOKING FOR?
“Hold others to the best version
of themselves.”
-- David Huynh
Manifesto
JDC WEST CAPTAIN, MENTOR, FRIEND,
BROTHER, AND SUPER HERO
FOR NEXT WEEK
 Networking Event on Feb 5th
 LinkedIn Profile Due Feb 6th (EASY MARKS) – Rubric on the Blog
 Networking Reflection Due Feb 11th
 Company Research Assignment Due Feb 13th
FOR NEXT NEXT WEEK

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T19 & T20 To-Do List and Skills Matrix Guide

  • 2. WELCOME: TO DO LIST  Last Chance to Hand-In Skills Matrix Draft  Skills Matrix Review  Peer Review!
  • 3. SKILLS MATRIX IS THE FOUNDATION FOR EVERYTHING Interviews Cover Letter & Resume Skills Matrix
  • 4. SKILLS MATRIX Situation Task Action Result Link
  • 5. SKILLS MATRIX FAIRY TALE Situation Task Action Result Link
  • 6. MY EMBARRASSING FIRST SKILLS MATRIX Skill Experienc e Situation Task Action Result Link Leadershi p Sales Associate @ Nike Store There was a rush on Christmas Eve, my manager went home sick People were abandonin g sales and the line-ups were really long I told everyone to move to their own stations and had the experience d cashiers take the line-ups. $20,000 in sales WHAT IS WRONG WITH THIS?
  • 7. WHAT IS WRONG WITH THIS?  Action didn’t go into enough detail (50%-60% of the story)  Action doesn’t reflect the Skill  Significance of the Result  Missing Link  More Details Needed
  • 8. SECOND DRAFT Skill Experience Situation Task Action Result Link Sales Associate @ Nike Store Christmas Eve Rush, manager went home sick, usually our largest sales day of the year, but new SportsCheck had opened in the mall down the street and we feared losing customers Our line up were getting long and customers began abandoning their intended purchases in the line up. We usually have a one sales rep to one customer policy, but even after calling in extra staff, we couldn’t meet demand I proposed that we move to a “zone defense” strategy and placed different people in their areas of expertise. Because I had built strong relationships with my team and had gotten to know their strengths, I was able to delegate tasks efficiently. Two people who were great cashiers took cash full time, I ran women’s shoes, another rep ran men’s shoes, etc. and then directed our customers to the check out once we had made the sale. Moved customer s quickly through the store, had much shorter line up, and had a record high Christmas Eve with over $20,000 in sales (almost double the previous year) Shows my ability to lead in times of stress and not only survive, but thrive Leadership
  • 9. “If you don’t have time to do it right, when will you have time to do it over?” -- John Wooden HEAD COACH AT UCLA 10 NATIONAL CHAMPIONSHIPS IN 12 YEARS
  • 10. PEER REVIEW WHAT ARE WE LOOKING FOR?
  • 11. “Hold others to the best version of themselves.” -- David Huynh Manifesto JDC WEST CAPTAIN, MENTOR, FRIEND, BROTHER, AND SUPER HERO
  • 12. FOR NEXT WEEK  Networking Event on Feb 5th  LinkedIn Profile Due Feb 6th (EASY MARKS) – Rubric on the Blog  Networking Reflection Due Feb 11th  Company Research Assignment Due Feb 13th FOR NEXT NEXT WEEK