1. K.Karthikeyan
(M) 9836089911/9007175911
Email:k.karthikeyan74@gmail.com
Aims to pursue managerial assignments in Business Development with a reputed organization.Aims to pursue managerial assignments in Business Development with a reputed organization.
PRÉCIS
A result oriented professional with nearly 15Yrs of experience in:
- Sales - Mktg. & Business Dev - Mentoring
- Key Acc Mgmt - Operations Mgmt - Relationship Building
- Team Mgmt - Market Analysis - Training & Development
Presently working with” INDUSIND BANK as a Zonal Head – Emerging Corporates ( East ) and Previously
Regional Head Sales – ETRG with ICICI Bank Ltd for 7.5 years (Westbengal )
An ardent planner with proven abilities in devising and implementing sales & marketing activities with sales team
and accelerating the business growth.
Holds proficiency in tapping prospects, analysing their requirements, rendering guidance to clients and negotiate
orders.
Adroit in identifying and networking with reliable and financially strong channel partners for achieving business
excellence.
Significant experience in handling the SME – Overdraft Facility ( Secured and UnSecured ), Bank Guarantees and
Letter of Credit.
An effective communicator with excellent relationship building & interpersonal skills. Possess a flexible & detail
oriented attitude.
KNOWLEDGE DOMAIN
Sales/Business Development
Handling sales activities from initial point of contact to finalization of proposals.
Handling a team of 30 people.
Assisting in the formulating of strategic plans to enhance sales & marketing operations thereby achieving
increased sales growth.
Conducting competitor analysis by keeping abreast of the prevalent market trends to achieve the set sales targets
and augment revenue.
Collecting & collating feedback from clients to identify areas of improvement in the service level.
Product Launches/ Promotions/ Marketing
Conceptualizing & implementing sales promotional activities as a part of brand building & market development
effort.
Organizing campaigns sales promotion activities at strategic locations to build brand focus in conjunction with
operational requirements and ensure maximum brand visibility and capture optimum market shares.
Key Account Management
Initiating relationships with key decision makers in target organizations for business development.
Identifying prospective clients from various sectors and generating business from the new accounts and thereby
achieve business targets.
Interfacing with clients for suggesting the most viable product range and cultivating relations with them for
securing repeat business.
CAREER HIGHLIGHTS
Since Sep’15 INDUSIND Bank ltd as a Zonal Head - Emerging Corporates (East)
Responsibilities
To grow the NTB and Existing Book of Exim Accounts for the eastern zone
To grow the NTB and Existing Book of Current accounts
Sales and Revenue Target Achievement through Trade fees
Handled a team of 28 people across zones
Liability + Asset Business of the zone.
Involving 130 branches to achieve the Revenue target
2. Responsible for supervision of day to day activities of the team to communicate goals, measure progress and
maximize performance.
Audit and Operations.
Sales Planning, Target fixation and exploring of new clients.
Segmentization & Acquisition of New customers through Sales Team.
Training and Retraining of Entire Staff on product and its unique sales propositions.
Interaction with Different departments across function.
To Control Fraudulent Activities and Wrong Selling.
Handling Recruitments of Sales Managers and FOS.
Appraisals and Target Setting.
Liaison with Credit People for Disbursements.
Worked with ICICI Bank ltd from Feb’08 to Sep’15
As a Regional Head Sales-Trade ( Westbengal ) and Business Banking Branch Head – Commercial for
Burrabazzar Cluster for the period 2010-11.
Significant Contributions
Elite Trade Customer Portfolio grown by 100%.
Fee Income grown by 200%
Float growing month on month by 30%
Involving Branches for achieving Major Sales targets.
Asset Book Size Grown by 400cr
Handling a Team of 14 RM’s
And Previously as a Business Banking Branch Head - Burrabazzar
Responsibilities
To handle a GL size of 250 Cr
To handle a assest book size of 40cr
Handled a team of 36 people in the branch
Liability + Assest Business of that catchment.
Responsible for supervision of day to day activities of the team to communicate goals, measure progress and
maximize performance.
Audit and Operations.
Sales Planning, Target fixation and exploring of new clients.
Segmentization & Acquisition of New customers through Sales Team.
Training and Retraining of Entire Staff on product and its unique sales propositions.
Sales and Revenue Target Achievement through Trade fees & Thirdparty .
Interaction with Different departments across function.
To Control Fraudulent Activities and Wrong Selling.
Handling Recruitments of Sales Managers and FOS.
Appraisals and Target Setting.
Liaison with Credit People for Disbursements.
Worked with Centurion Bank of Punjab, Kolkata as ASM ( East )- Retail Banking –Merchant Acquiring,
Auto Loan and Educational Loan from Feb,07 till Jan 31st
08
Significant Contributions
POS, Auto and Education Loan Portfolio grown by 100%.
Non Fee Income Strategy Implemented across India.
Involving Branches for achieving Major Sales targets.
Launching the product in the entire east.
POS, Auto and EL as the First hook of cross selling for Branches to achieve GI Targets.
Implemented Cross selling of LI, GI and CASA through our Vertical.
Responsibilities
Responsible for supervision of day to day activities of the team to communicate goals, measure progress and
maximize performance.
Sales Planning, Target fixation and exploring of new clients.
Segmentization & Acquisition of New customers through Sales Team.
Training and Retraining of Entire Staff on product and its unique sales propositions.
Sales and Revenue Target Achievement through constant sale of Auto, EL and POS.
Providing Solutions to the Team regarding Process.
Planning, Execution and Operational activities with Sales Team.
Creating New Location.
3. Interaction with Different departments across function.
Motivating the team to achieve targets.
To Control Fraudulent Activities and Wrong Selling.
Handling Recruitments of Sales Managers and FOS.
Appraisals and Target Setting.
Liaison with Credit People for Disbursements.
Implementing strategies to achieve the ever increasing targets .
Channel Dimension and Channel Selection.
Achievement
From the very 1st
month of joining successfully achieved 100 % of Team targets In terms of number & Revenue.
Pan India No1 In POS league Table Which measures all parameters in terms performance.
Non Fee Income Strategy Implemented.
Obtained and acted on subordinate feedback in formal feedback session with the object of managing their
expectations which resulted in higher employee satisfaction.
Cross selling target achieved over 100% for the 1st
Quarter.
Worked with “HSBC-GPAP”, as a Sales Manager – Kolkata , in Cards Product Division,Sep’06-Feb’07
Significant Contributions
Responsible for supervision of day to day activities of the FOS team to communicate goals ,measure progress and
maximize performance.
Liaison with Factoring for disbursements of ME OD and ME Term Loan ( Unsecured ).
Recruitment And training of FOS.
Sales Planning, Target fixation and exploring of new clients.
Processing of Client profiles, assessments of their requirements and channelling efforts for consistently achieving
targets and corporate objectives.
Implementing strategies to achieve the ever increasing targets .
Handling Operations in terms of Risk, Chargeback , Installation and Vendor payments.
Handling Key A/cs.
Non Fee Income Strategy Implemented.
Achievement
Awarded Trip to Sydney/ Melbourne with Spouse for outstanding performance in Bunty and Bubli Contest.
Achieved a phenomenal jump in monthly sales and NFI for the period Sep’06 – Dec’06.
Worked with “Tata Tele Service ”, as a Channel Manager ( PTB Dep ) – Kolkata , July’06 to Sep ’06
Significant Contributions
Competently handled Distributors at North Calcutta Suburbs of 24pgs(s).
Channel Dimensioning and Channel Selection, Calling Card Launch in North Kolkata.
Accountable for increasing the distribution depth & width in the assigned territory.
Sales and Revenue target achievement and Implementation of Repair and Maintainence Model.
Training and Retaining of entire channel Staff in product and Unique sales Propositions.
Controlling Deactive and Inactive Base.
Achievement
Appointer 6 channel partners’s in kolkata & appointed 100 sales exectives in these channels.
Handling 8 distributors and 125 Sales executives.
Training imparted to all of them.
Designed the backend process to execute the orders based on the available support function interfaces.
Achieved 100 % Sales and Revenue Targets.
Learned to manage multiple channels with a large number of field force from Sales, Service and Customer Care.
Worked with” HDFC Bank Ltd” as a City Incharge-Kolkata ( Merchant Acquiring Dep ) , Feb’05 to July’06
Significant Contributions
POS volume grown by 200% from the 1st
Month of joining.
Involving Branches for achieving Sales targets.
Launching the product in the entire east.
Implemented Cross selling of LAP and CASA.
Selling of TATA Phones at ME Location.
Intiated Card acceptance facility at PURI TEMPLE.
Responsibities
Responsible for supervision of day to day activities of the FOS team to communicate goals ,measure progress and
maximize performance.
Liaison with Factoring for disbursements of ME OD and ME Term Loan ( Unsecured ).
Recruitment And training of FOS.
4. Sales Planning, Target fixation and exploring of new clients.
Processing of Client profiles, assessments of their requirements and channelling efforts for consistently achieving
targets and corporate objectives.
Implementing strategies to achieve the ever increasing targets.
Handling Operations in terms of Risk, Chargeback,Installation and Vendor payments.
Handling Key A/cs.
Handling operations in terms of Payment, Purchase of Terminals and Vendors.
Channel Dimensioning and Channel Selection.
Achievements
Awarded “Lion of Service” and “Race Achiever” in Sales.
Initially Joined as Service Manager and Got Promoted to RM to handle sales in Kolkata,Orissa,Guwahati, Jharkand
and Siliguri.
Volume portfolio grown by 200 % from 12 crores 36 Crores.
Sales and Revenue Target achieved over 100%.
Worked with “Dishner DSL Ltd”as a Centre Manager for 2 Branches – Jan’02 to Jan’04
Responsibilities
Handling 2 Branches (Behala and Parkstreet).
Selling Internet Packages of 2mbps connection.
Maintaining MIS.
Bringing Revenue through TIE-UP with corporates.
Happy hours launched.
Customer Care and maintaining Staffs.
Direct selling of Internet packages to corporates.
Road Shows arrangement.
Visting Schools and Colleges to increase the walkins.
Liasion with Telephone authorities for putting cables.
Hanlding Service.
Handled a Team of 10 people.
Achievement
Awarded Best Centre Coordinator based on revenue and making 2 Hub Centres Profitable.
Worked with “CITIBANK DSA” Manager Sales (Merchant Acquiring and Credit Cards)-June’95 to Dec’01
Responsibilities
Planning, Execution and Operation Activities With Sales Team.
Creating New Merchant location and Merchant Network.
Direct Selling Credit Cards and Citigold A/cs.
Providing Service to ME.
Imparted Product Training and Selling Skills.
Fulfilling of Targets on a monthly basis.
Handling Key a/cs.
Professional Enhancements
"Mantra" -a programme on managing distribution systems.
"Competency Enhancement Skill" workshop.
“Career Skill” Training.
“Leadership” Training.
“ How to become a Good Sales Man “
“ Functional training of Field Management”
ACADEMIA:B. Com from Calcutta University : 1993-1995
COMPUTER LITERACY
Operating systems: Windows, DOS.
Packages: MS Office
PERSONAL DETAILS
5. Date of Birth: 24th
, Aug, 1974
Language Proficiency: English, Hindi ,Bengali and Tamil.
Permanent Address: 12/3U, Dharmatala Road,FlatNo –B,Kolkata 700039.
Phone Number: 033-27030696
Marital Status: Married.
6. Date of Birth: 24th
, Aug, 1974
Language Proficiency: English, Hindi ,Bengali and Tamil.
Permanent Address: 12/3U, Dharmatala Road,FlatNo –B,Kolkata 700039.
Phone Number: 033-27030696
Marital Status: Married.