The democratization of technology in enterprises is allowing teams to work much more quickly, access more information than ever before and make data-driven decisions in real-time.
Technology decisions once strictly managed by IT departments is moving to the hands of managers, project leaders and other workers who need fast solutions to operational problems.
4. One clue as to why over half of
technology spending now happens
outside of IT is because the vast
majority of business leaders
believe they can make better and
faster decisions on technology
without the involvement of IT.
5. FORRESTER RESEARCH
PREDICTS THE IT
DEPARTMENT COULD
DISAPPEAR AS SOON
AS 2020.
P e r h a p s n o t s u r p r i s i n g l y t h e n ,
T h a t m a y b e a s t r e t c h , b u t i t i s c l e a r I T
w i l l n e e d t o k e e p e v o l v i n g t o s t a y a h e a d
o f n e w t e c h n o l o g i e s .
6. As more business leaders are
tasked with drawing out
operational inefficiencies across
organizations, they are starting to
generate conversations around
important technology decisions.
However a couple issues remain
obstacles:
7. 1. VERY CUSTOM
REQUIREMENTS BUT
INABILITY TO WRITE
CODE
Many business leaders require very custom and
agile solutions to their very unique and ever-
evolving business process, and so face technical
challenges of developing, deploying, and iterating
on new tools.
8. 2. GROWING IT
BACKLOG
Even once a solid business case is made and
approved, it could takes months before a
solution is deployed due to the mounting IT
backlog in many organizations.
10. Ford CIO Marcy Klevorn is
streamlining IT service delivery
using bimodal approaches and a
"triage group" of senior IT
managers that make themselves
available for an hour each day to
business managers struggling with
roadblocks, such as getting
approvals.
11. Schindler Group, a Lucerne,
Switzerland-based company that
manufactures elevators, escalators
and moving walkways, is also
embracing the bimodal IT concept
with the creation of Schindler
Digital Business AG, the company's
digital business unit.
12. TRADITIONAL IT
ORGANIZATIONS HAVE
BEEN TAUGHT TO FOCUS
ON STANDARDIZATION
AND 100% PERFECTION.
NOW IN THIS NEW WORLD,
YOU HAVE TO BE FAST
AND PUT THE USER IN THE
CENTER.
SCHINDLER GROUP CIO MICHAEL NILLES
13. HOW TO WORK WITH
IT TO ADAPT AGILE
BUSINESS SOLUTIONS:
14. Explore what, if any, mobile
policies your organization has in
place to allow collaboration and
interaction in and outside of the
office. This can include cloud
solutions and mobile devices.
15. Research SaaS and aPaas
providers, a best of both worlds
for IT departments and business
users, to identify solutions IT is
happy with while allowing business
leaders to develop, deploy and
change tools on their own.
16. Collaborate with the IT department
to leverage emerging technologies
and implement business systems
that improve customer experience
and create competitive advantage.
This starts by clearly
understanding IT's current value in
your organization. Communicating
often and celebrating successes
will clearly send the message that
IT is a business partner and its role
is crucial.
17. Changing IT’s culture to be more
collaborative and to become a true business
partner can’t be forced from the top-down. It
requires a change in mindset and behavior
across departments.
Focusing on these principles will put an IT
organization on a path to being a powerful
transformer for business leaders.
18. Learn more at www.kintone.com
BUILD BUSINESS APPS
NO CODE REQUIRED.