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Presentation slides
- 2. ORGANIZATION Closing (20%) Summarize Action steps and checks Invite for questioning Developing (70%) Diagnose needs Explore options Suggest solutions Opening (10%) Set Purpose State benefit
- 17. PERFORMANCE - A / V AIDS BENEFIT S REINFORCEMENT CONVEYS INFORMATION FACILITATES ENVIRONMENT EFFECTIVENESS EXPECTATION RETENTION ORGANISATION
- 25. PRINCIPLES They are advanced open questions that require clients to: Evaluate / Analyze Speculate Express Feelings