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HOWOLD MUTUAL
WEALTHTRANSFORMED
ITS DIGITALLEARNING
TAPPINGINTOTHETALENT AND
GIGECONOMY
Weare a unique investment, advice and wealth management firm with a
clear purpose to help create prosperity for the genera...
L&DSTRATEGY
Weignite the aspirations of our people
and our business to achieve prosperity
Ourpeoplewanttolearnwithusbecaus...
CHALLENGES WITH TRADITIONALDIGITAL
LEARNINGMODEL
• TIMEPRESSURE–need to get started faster
• CAPACITYSWINGS– peak timepres...
DO SOMETHINGDIFFERENT:
TALENTECONOMY.WHATISIT?
• Widermore diverse range ofskillsets
• Tappinginto workforcereflective of ...
L&DOPERATING MODEL
TRANSFORMINGDIGITALLEARNING
CHANGINGTHE MODELATOLD MUTUAL WEALTH
EngagedJam Pan asTalent Economy partner
Different operatingmodel
• Tapinto deep exper...
• OnlyGlobal Marketplacefor DigitalLearning
• Making it easier for clients and supplierstoconnect
• Clientscan postjobs,se...
The Challenge Old Way Newway
THE DIFFERENCEIT MADE:REALEXAMPLES
The Challenge Old Way Newway
LMS issues – immediate support needed Support desk, internal resources, time
passing, expense...
The Challenge Old Way Newway
LMS issues – immediate support needed Support desk, internal resources, time
passing, expense...
The Challenge Old Way Newway
LMS issues – immediate support needed Support desk, internal resources, time
passing, expense...
The Challenge Old Way Newway
LMS issues – immediate support needed Support desk, internal resources, time
passing, expense...
The Challenge Old Way Newway
LMS issues – immediate support needed Support desk, internal resources, time
passing, expense...
The Challenge Old Way Newway
LMS issues – immediate support needed Support desk, internal resources, time
passing, expense...
The Challenge Old Way Newway
LMS issues – immediate support needed Support desk, internal resources, time
passing, expense...
WHAT’SNEXT?
• Whatever the business throws ourway
–Wedon’t have to sayno!
• Ongoingprojectsupport:
New LMS...sourced via J...
TRANSFORMINGDIGITALLEARNING
THANKYOU!
WWW.JAM-PAN.COM
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Talent Economy for Elearning and Digital Learning: Old Mutual Wealth and Jam Pan

How Old Mutual Wealth Transformed its approach to digital and elearning by tapping into the talent economy to resource things differently, with Jam Pan - the digital learning marketplace.

Old Mutual Wealth provides financial advice, products and services in a wide range of areas including pensions and asset management.
Digital Learning is at the core of its strategy: for compliance, regulatory, leadership, product knowledge and more.
Old Mutual Wealth wanted a fresh approach to digital learning. Too much time and cost was spent on market scanning, procurement and vendor management. Better to spend it on great digital learning instead. Time to Tap into the Talent Economy.
In this session, we’ll share
• How Old Mutual Wealth accesses skills on demand to respond at speed and scale to learning and performance challenges
• How their L&D operating model transformed to become on-demand and self-service, partnering with Jam Pan
• How intelligent use of the talent economy extended their core team’s capabilities, from elearning design and development to consultancy and LMS support
• The Results: delivering quality and slashing timescales and costs: delivering in days not months.
• The future of talent in digital learning: One self-service platform to access the whole market

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Talent Economy for Elearning and Digital Learning: Old Mutual Wealth and Jam Pan

  1. 1. HOWOLD MUTUAL WEALTHTRANSFORMED ITS DIGITALLEARNING TAPPINGINTOTHETALENT AND GIGECONOMY
  2. 2. Weare a unique investment, advice and wealth management firm with a clear purpose to help create prosperity for the generations of today and tomorrow.Webelieve that an inclusive culture and diverse workforce is vital to the achievement of our purpose; it supports robust decision making, helps us deliver better products and services for customers and ultimately helps us build a sustainable business for the future. PaulFeeney CEOOldMutual Wealth ABOUTOLD MUTUALWEALTH TRANSFORMINGDIGITALLEARNING
  3. 3. L&DSTRATEGY Weignite the aspirations of our people and our business to achieve prosperity Ourpeoplewanttolearnwithusbecausetheyfeeltheir developmentneedsareanticipated,heard,challenged appropriately,investedin andinspired. OPERATINGMODEL PERFORMANCE ENGAGEMENT & INCLUSION TALENT& SUCCESSION DEVELOPMENT GOVERNANCE Ensuring our people are aware of and can access all L&D products &services. Providing the tools and supportfor our people tomanage, track and get feedback on their performance. Developingan inclusive workforcethat is proud to work forus, promotesour products and services,ensuring great customer outcomes. Defining, recruiting, identifying and developing people with potential and alignment to our values. Helping people get the development and qualifications they need, when they need it with appropriate investment. Enhance and report on personal and business responsibility understandingtomet regulatory,legislative and corporate requirements. CULTURE
  4. 4. CHALLENGES WITH TRADITIONALDIGITAL LEARNINGMODEL • TIMEPRESSURE–need to get started faster • CAPACITYSWINGS– peak timepressure • CORETEAM– limited in capacity, experience,diversity – 4 people serving wholebusiness • COSTS– not just projects butprocurement • FRAGMENTEDMARKET– some big players but also niche/ freelancers–hard to findandconnectwith forOMW TRANSFORMINGDIGITALLEARNING
  5. 5. DO SOMETHINGDIFFERENT: TALENTECONOMY.WHATISIT? • Widermore diverse range ofskillsets • Tappinginto workforcereflective of customerbase – widedemographic • Notjustthebigagencies– emergingandniche agencies,freelancetalent • Lower costs – Transparent pricing – RateCard • Don’t want to deal with multiple suppliers: single partner and platform,singlecontract TRANSFORMINGDIGITALLEARNING
  6. 6. L&DOPERATING MODEL TRANSFORMINGDIGITALLEARNING
  7. 7. CHANGINGTHE MODELATOLD MUTUAL WEALTH EngagedJam Pan asTalent Economy partner Different operatingmodel • Tapinto deep experienceon demand – don’tneed to hire, tap in ondemand • Allskillsthroughonepartner– don’tneedto contract with multiplesuppliers • Complianceas abusiness • Capacity ondemand • Diverse set ofresources • Self service with agreed rates – directcontact TRANSFORMINGDIGITALLEARNING
  8. 8. • OnlyGlobal Marketplacefor DigitalLearning • Making it easier for clients and supplierstoconnect • Clientscan postjobs,searchfor talent,selectand get started • Freelancersand agencies create profiles, bid onjobs • Self service or Proand Enterpriseoptionsfor branded portals, bid and RFPsupport www.jam-pan.com TRANSFORMINGDIGITALLEARNING
  9. 9. The Challenge Old Way Newway THE DIFFERENCEIT MADE:REALEXAMPLES
  10. 10. The Challenge Old Way Newway LMS issues – immediate support needed Support desk, internal resources, time passing, expense etc.. Technical expertise on demand, problem solved in hours. THE DIFFERENCEIT MADE:REALEXAMPLES
  11. 11. The Challenge Old Way Newway LMS issues – immediate support needed Support desk, internal resources, time passing, expense etc.. Technical expertise on demand, problem solved in hours. Peak time capacity requirements Prioritisation, and items parked Everything can be done – we can say yes THE DIFFERENCEIT MADE:REALEXAMPLES
  12. 12. The Challenge Old Way Newway LMS issues – immediate support needed Support desk, internal resources, time passing, expense etc.. Technical expertise on demand, problem solved in hours. Peak time capacity requirements Prioritisation, and items parked Everything can be done – we can say yes Graphics – quick turnaround for 60 page book RFP,new supplier, 12week procurement/ contracts... Immediate start, turned around in weeks. THE DIFFERENCEIT MADE:REALEXAMPLES
  13. 13. The Challenge Old Way Newway LMS issues – immediate support needed Support desk, internal resources, time passing, expense etc.. Technical expertise on demand, problem solved in hours. Peak time capacity requirements Prioritisation, and items parked Everything can be done – we can say yes Graphics – quick turnaround for 60 page book RFP,new supplier, 12week procurement/ contracts... Immediate start, turned around in weeks. New course required – need innovative partner RFP,new supplier, 12week procurement/ contracts... Partner sourced via platform, up and running turned around in days. THE DIFFERENCEIT MADE:REALEXAMPLES
  14. 14. The Challenge Old Way Newway LMS issues – immediate support needed Support desk, internal resources, time passing, expense etc.. Technical expertise on demand, problem solved in hours. Peak time capacity requirements Prioritisation, and items parked Everything can be done – we can say yes Graphics – quick turnaround for 60 page book RFP,new supplier, 12week procurement/ contracts... Immediate start, turned around in weeks. New course required – need innovative partner RFP,new supplier, 12week procurement/ contracts... Partner sourced via platform, up and running turned around in days. “I need 12people tomorrow!” Prioritisation, and items parked …no problem, people on site same day. THE DIFFERENCEIT MADE:REALEXAMPLES
  15. 15. The Challenge Old Way Newway LMS issues – immediate support needed Support desk, internal resources, time passing, expense etc.. Technical expertise on demand, problem solved in hours. Peak time capacity requirements Prioritisation, and items parked Everything can be done – we can say yes Graphics – quick turnaround for 60 page book RFP,new supplier, 12week procurement/ contracts... Immediate start, turned around in weeks. New course required – need innovative partner RFP,new supplier, 12week procurement/ contracts... Partner sourced via platform, up and running turned around in days. “I need 12people tomorrow!” Prioritisation, and items parked …no problem, people on site same day. New technology required RFP,new supplier, 12week procurement/ contracts... Mulit invoices. Partner sourced via platform, up and running turned around in no time at all: red tape removed THE DIFFERENCEIT MADE:REALEXAMPLES
  16. 16. The Challenge Old Way Newway LMS issues – immediate support needed Support desk, internal resources, time passing, expense etc.. Technical expertise on demand, problem solved in hours. Peak time capacity requirements Prioritisation, and items parked Everything can be done – we can say yes Graphics – quick turnaround for 60 page book RFP,new supplier, 12week procurement/ contracts... Immediate start, turned around in weeks. New course required – need innovative partner RFP,new supplier, 12week procurement/ contracts... Partner sourced via platform, up and running turned around in days. “I need 12people tomorrow!” Prioritisation, and items parked …no problem, people on site same day. New technology required RFP,new supplier, 12week procurement/ contracts... Mulit invoices. Partner sourced via platform, up and running turned around in no time at all: red tape removed Managing a suite of ever evolving e- learning courses Fielding multiple internal request, time consuming for a small in-house team Empowering self service culture, rapid turnaround, simple invoicing without PO requirements THE DIFFERENCEIT MADE:REALEXAMPLES
  17. 17. WHAT’SNEXT? • Whatever the business throws ourway –Wedon’t have to sayno! • Ongoingprojectsupport: New LMS...sourced via JamPan • Self service via new Jam PanMarketplace, discussingbranded privateversion • Just in time learning system andcontent creationsfor a new customerportal TRANSFORMINGDIGITALLEARNING REBRANDINGOFALL L&DCONTENT AND MATERIALSTOFITWITH:
  18. 18. TRANSFORMINGDIGITALLEARNING THANKYOU! WWW.JAM-PAN.COM

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