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Totara User Group 2015 - How To Add Personalisation In Your Learning

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Totara User Group 2015 - How To Add Personalisation In Your Learning

  1. 1. 1 How To Add Personalisation In Your Learning Stephen Foy, Solutions Consultant Totara User Group, July 15th
  2. 2. 2 Let’s Get Personal
  3. 3. 3 Making your LMS personal • What is personalisation? • Why do we need it? • How does it work? How can we enable it? • Using data • Examples • The future
  4. 4. 4 What is Personalisation? • Dynamic content / Adaptive learning • Tailoring the experience of the learner, based on: • Needs • Preferences • Learning style • Role • Location • Available time • Equipment This list is not exhaustive!
  5. 5. 5 Why is personalisation desirable? • Make learning more relevant • Save learner time • Allows a greater focus on quality • Improve learner engagement • Economies: reduce production of unnecessary content • Make mandatory learning more effective/timely • Others?
  6. 6. 6 • Think about who learners are and what they want – define personas • Design the content, homepage and pathways based on these personas • Ask learners for feedback e.g. offer questionnaires • Allow content to be rated • Leverage data! How can we enable personalisation in our LMS? Let’s see personalisation in action…
  7. 7. 7 Early uses of personalisation
  8. 8. 8 BMI Healthcare Compliance BEFORE: • Mandatory was assigned by job description • Training requirements were interpreted (inconsistently) at disparate sites, rather than centrally SOLUTION: • Design of a mandatory training matrix (outline of frequency, needs by role and responsibility • New LMS functionality to support different certification windows and renewal reminders and recertification paths • Circulation of questionnaire to capture learner’s specific roles and responsibilities to improve relevance of individual learning plans NOW: • Significant reduction in time spent on annual mandatory training = 31 FTEs = £800k worth of time saved annually • Compliance rates in hospitals increased from 40% to 60%
  9. 9. 9 • Create a countdown to trigger pre-joining activities and teasers – generate excitement • Automatic enrolment on relevant induction activities for new starters • Link anniversary engagement events to start date – not just about compliance renewal dates! • Social learning opportunities with other new starters via LMS Employee start date Using data to enhance personalisation
  10. 10. 10 • Location specific induction – fun facts about your office • Tailored advice, links and contacts • Location specific compliance • Language • Social learning opportunities with other colleagues at the same location Employee location Using data to enhance personalisation
  11. 11. 11 • Content ratings – BY ROLE – see what other people like you have found good/bad • Personalised homepage – all the things YOU need in one place • Opportunity to deliver content according to your persona, learning style and preference Optimising your homepage
  12. 12. www.kineo.com

Hinweis der Redaktion

  • E-commerce – early adoption of dynamic content/personalisation.

    Learning has an advantage over general web browsing – only the learner accesses content under their profile – they only consume learning for themselves.

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