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Knowledge Management Ecosystem at MindTree

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A short presentation outlining the knowledge management ecosystem @ MindTree

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Knowledge Management Ecosystem at MindTree

  1. 1. KM @ MindTree<br />CONFIDENTIAL: For limited circulation only<br />© 2010 MindTree Limited<br />
  2. 2. What is KM to us?<br />KM Mission:To establish Systems, Processes, and Culture that helps us continuously build our Intellectual Capital<br />Scope:Innovation, Knowledge Sharing, Collaboration and Reuse<br />Philosophy: KM is Socio-Technical in nature, powered by a knowledge culture<br />Better<br />Quality<br />Higher<br />Productivity<br />Innovative<br />Solutions<br />Employee <br />&<br />Customer <br />Satisfaction<br />Knowledge<br />Management<br />Faster<br />Response<br />Time<br />Shorter <br />Learning<br />Curves<br />Speed of<br />Delivery<br />
  3. 3. Knowledge Ecosystem @ MindTree<br />Imagination<br />Action<br />Joy<br />Virtual<br />Space<br />Osmosis<br />Communities<br />Social <br />Space<br />Inspiring Workspace<br />Proximity to Nature<br />Physical<br />Space<br />Personal Development<br />Mind<br />Space<br />Creative Thinking<br /> Konnect<br />Open Mind<br />Project Space<br />
  4. 4. Konnect/Neuron<br />Konnect + ProjectSpace + OpenMind<br />Osmosis<br />Konnect<br />MindTree’s KM Journey: Socio-Technical Solutions<br />Innovate<br />Communities<br />Collaborate<br />Share<br />
  5. 5. Self-Organized Knowledge Communities<br />Sharing tips, techniques, do's and don'ts, successes and failures<br />Environment for testing out ideas, problem solving, and brainstorming<br />Focus on learning from peers<br />Keeping abreast of <br />market and technology <br />trends<br />50+ communities<br />3% of workforce is <br />Championing<br />75% of workforce <br />has membership<br />85+ events/month<br />
  6. 6. Osmosis TechFest – Celebration of the Nerd within <br />Contests:<br /> - Paper<br /> - Techworks<br /> - Design Patterns<br /> - Codewar<br /> - Weekly Quizzes<br />Knowledge Safaris<br />Knowledge Cafes<br />Unconference<br />
  7. 7. KM applied to Project Delivery<br />People<br />E.g. Experience, Skills<br />Lessons Learnt<br />Best Practices<br />Glossary<br />FAQ’s<br />Innovation<br />Project<br />Initiation<br />Project<br />Execution<br />Project<br />Closure<br />Harvesting<br />Knowledge <br />Map<br />Continuous Capture <br />Ideas<br />Reusable Components<br />Case studies<br />Tutorials<br />K Norming,<br />K Objectives<br />Repository<br />E.g. Past Learning, Reusable Software<br />IP/Confidentiality Boundary<br />
  8. 8. Project Space: Project & Account Level Collaboration<br />
  9. 9. Mailinglists<br />Archival of Project related mails<br />ProjectSpace Features<br />Harvesting the project Learning<br />Value addition through Ideation<br />Req / Design discussions<br />Project<br />Learning<br />Discussions on Deliverables<br />Discussion<br />Forums<br />Ideas<br />Assimilation Plan on Wiki<br />Knowledge Base on Wiki<br />Issue Tracking<br />Tracker/<br /> ToDo<br />Wiki<br /> Process documentation<br />Risk Tracking<br />MoM’s on Wiki<br />Action items planning<br />Continuous capture<br />Reusable<br />code<br />Docs<br />Reusable code in an account<br />Document Management<br />
  10. 10. OpenMind & TechWorks–Collaborative IP Creation and Reuse<br />350+ Ongoing TechWorks<br />70+ Reusable (Released) TechWorks<br />
  11. 11. Idea Nurturing & Systematic Innovation<br /><ul><li> 24% of Ideas Deployed
  12. 12. 10 Patent Applications</li></ul>6 Thinking Hats, MindMapping, TRIZ, <br />9-Windows, Perception Mapping, Etc.<br />
  13. 13. Neuron : Collaborative Idea Management<br />
  14. 14. Konnect : The Social Computing Platform<br />
  15. 15. KM Related Recognitions<br /><ul><li> 2006
  16. 16. 2007
  17. 17. 2008
  18. 18. 2009
  19. 19. 2010
  20. 20. 2008
  21. 21. 2009
  22. 22. 2010
  23. 23. 2010</li></ul>Asia<br />Global<br />India<br />INNOVATION<br />AWARD 2007<br />In MindTree, highest rating <br />ever, across all corporate <br />functions in 2008 & 2010 <br />(based on company-wide annual survey)<br />MindTree is a globally recognized KM practitioner<br />
  24. 24. www.mindtree.com<br />CONFIDENTIAL: For limited circulation only<br />© 2010 MindTree Limited<br />

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