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Graduate School of Business, Universiti Sains Malaysia

                                                                            HRDF CLAIMABLE*
                                                                                     *SUBJECT TO HRDF APPROVAL




                                        WHO SHOULD ATTEND?
University / College lecturers, Ph.D., Research scholars, Post-
Doctoral fellows, Post-Graduate students and individuals having
interest in Quantitative Research Methods.

Date                  : 8 & 9 April 2013 (Monday & Tuesday)

Time                  : 9.00 a.m. – 5.30 p.m.

Venue                 : Kompleks ЄUREKA, Universiti Sains Malaysia, Penang.

In collaboration with:
                                                       Participants are required to
                                                       bring their own laptop for this
(wholly-owned by Universiti Sains Malaysia)
                                                       course.
                                                PREVIOUS PARTICIPANTS
▪   UniKL Institute of Marine Engineering Technology        ▪   Universiti Teknologi MARA (UiTM) Kedah
▪   Kolej Universiti Islam Antarabangsa (KUIS)              ▪   INTI International College, Subang
▪   Universiti Teknologi MARA (UiTM), Penang                ▪   INTI International College, Penang
▪   Universiti Sains Malaysia (USM)                         ▪   Ministry of Health
▪   Universiti Malaysia Perlis (UniMAP)                     ▪   Intel Microelectronic (M) Sdn. Bhd.
▪   University Malaysia Kelantan (UMK)                      ▪   KOBE Precision Technology Sdn. Bhd.
▪   Swinburne University of Technology, Sarawak Campus      ▪   Western Digital (M) Sdn. Bhd.
INTRODUCTION                                                   COURSE CO-ORDINATOR
The purpose of conducting this workshop is to equip the
                                                               ASSOC. PROF. DR. KRISHNASWAMY JAYARAMAN
research scholars on the latest developments in the
                                                               has 28 years of experience as a professor in Statistics. He
Quantitative research methodologies. The two-day
                                                               has a wide range of experience in data analysis using
workshop covers the components of research / research
                                                               Statistical Software and carried out some major projects
projects namely the type of research, scientific methods,
                                                               for National and International organizations. He is well
review of literature, sampling and goodness of data. More
                                                               versed in Statistical analysis particularly in Model Building,
emphasis will be given to inferential statistics to make
                                                               Estimation of parameters, Forecasting and predictive
decisions on Multivariate analysis of data. Further, the
                                                               Inferences, categorical data analysis and Follow-up
practical illustrations of some research studies will be the
                                                               studies.
added value of this workshop to make the participants to
realize the importance of academic and research
                                                               He has produced 13 Ph.D., research scholars in analytical
publications in reputed ISI and international journals.
                                                               and applied statistics on an interdisciplinary basis and
                                                               published more than 35 research articles in International
COURSE OBJECTIVES                                              and National Journals. He has been providing an extensive
                                                               training for the executives of IT; Banking; BPO & KPO call
The objective of the workshop is to:                           centres; Manufacturing Industries for six-sigma Green Belt
 i.   Motivate research scholars to get more clarity on        and Black Belt courses on Total Quality Management. He
      research methodologies.                                  has also been an active member of the quality planning
 ii.  Conceptualize the research issues in to an               and assurance teams and worked with clients like WHO, e-
      appropriate framework.                                   Merk, Ford, Motorola, Airtel, Lason, Careers India,
 iii. Prepare data for quantitative research.                  Prumatec, Astron, Office Tiger and Cadensworth (Intel)
 iv. Equip research scholars on the tips for publishing        among other multinational companies.
      papers in reputed journals.


REGISTRATION FEE                                               RECOMMENDED ACCOMMODATION
(Covers course materials, two-day refreshment including
lunch and Certificate of Attendance)
                                                               USM Guest House (inside USM)
                                                               Universiti Sains Malaysia
NORMAL : MYR750.00 per participant                             Minden, 11800 Penang.
                                                               Tel : +604–653 2030 / +604-653 2050
GROUP : MYR650.00 per participant                              Fax : +604–659 7124
                                                               E-mail : guesthouse@usainsgroup.com
(minimum of 3 people in a group is required)                   http://www.usainsgroup.com/guesthouse.html
†
 POSTGRADUATE STUDENT : MYR550.00
                                                               B-Suite
per participant                                                B Tower, Bayan Point
(Proof of Student I.D. is compulsory)                          19, Medan Kampung Relau
 † Not entitled for group discount                             Bayan Lepas, 11900 Penang.
                                                               (T) : +604–646 7777 / +604-644 4000
                                                               (F) : +604–644 5000
CERTIFICATE OF ATTENDANCE                                      (E) : rsvn@b-suite.com.my / marketing@b-suite.com.my
                                                               (W) : http://www.b-suite.com.my/
Upon successful program completion, participants will be
presented with a Certificate of Attendance. This will
reflect on your commitment towards your continued              The Krystal Suites Penang
personal and professional development.                         Krystal Point Corporate Park
                                                               Jalan Tun Dr. Awang
                                                               Bayan Lepas, 11900 Penang.
ENQUIRIES                                                      (T) : +604–613 3333
                                                               (F) : +604–613 3338/2
Technical Details:                                             (E) : enquiry@thekrystalsuites.com
Assoc. Prof. Dr. Krishnaswamy Jeyaraman                        (W) : http://www.thekrystalsuites.com/
Graduate School of Business,
Universiti Sains Malaysia
(T) +604-653 3888 ext 2332                                     Hotel Vistana
(M) +6017-486 3364                                             213, Jalan Bukit Gambir
dr_kjraman@usm.my                                              Bukit Jambul
                                                               11950 Penang.
                                                               (T) : +604–646 8000
Registration and others:                                       (F) : +604–646 1400
Khairol Anuar Mohammed                                         (E) : vispg@ytlhotels.com.my
Usains Holding Sdn Bhd                                         (W) :
(DL) +604-653 4372 / (M) +6012-286 9048                        http://www.vistanahotels.com/VistanaPG/Default.aspx
khairol@usainsgroup.com / khairol_usains@yahoo.com /
usains.holding@hotmail.com
RESEARCH METHODOLOGY & RESEARCH PUBLICATIONS
                                                             COURSE SCHEDULE
                     TIME                                                                      TOPICS

                                                                        FIRST DAY
       9.00 a.m. – 10.30 a.m.                    1. Planning Research strategies and Research design
                                                        Motivation
                                                        Research Problem
                                                        Research Objectives
                                                        Theoretical Framework

       10.30 a.m. – 10.45 a.m.                 Tea Break

       10.45 a.m. – 1.00 p.m.                    2. The nature of quantitative / qualitative research
                                                       Sample surveys
                                                       Probability and non-probability sampling
                                                       Questionnaire Design

       1.00 p.m. – 2.00 p.m.                   Lunch

       2.00 p.m. – 3.30 p.m.                     3. Measurements
                                                       Goodness of Measures
                                                       Validity and Reliability
                                                       Multivariate Data Management

       3.30 p.m. – 3.45 p.m.                   Tea Break

       3.45 p.m. – 5.30 p.m.                     4. Data Reduction
                                                       Data Analysis
                                                       Statistical tools
                                                       Software packages
                                                       Decision Making and Report writing

                                                                      SECOND DAY
       9.00 a.m. – 10.30 a.m.                    5. Academic Publications
                                                       Identification of Topic
                                                       Filtering the Research Topic
                                                       Initial Challenges
                                                       Type of Research
                                                       Novelty in Research
       10.30 a.m. – 10.45 a.m.                 Tea Break

       10.45 a.m. – 1.00 p.m.                    6. Enhancing Human Talent/Potential to Improve the Operational System
                                                    in an Organization
                                                        Talk of the Town
                                                        Quality Objectives
                                                        Core Values of Quality Management
                                                        Human interaction to industries
       1.00 p.m. – 2.00 p.m.                   Lunch

       2.00 p.m. – 3.30 p.m.                     7. Case Studies and Practical Applications

       3.30 p.m. – 3.45 p.m.                   Tea Break

       3.45 p.m. – 5.30 p.m.                     8. Current Areas of Research
                                                        Tourism and Transportation
                                                        Service Quality Management
                                                        Lean Six-Sigma
                                                        Marketing Research


Disclaimer
The Organizer reserves the right to reschedule or cancel any part of its published programme or venue due to unforeseen circumstances and will not accept liability
for costs incurred by participants or their organizations for the cancellation of travel arrangements and/or accommodation reservations as a result of the course
being cancelled or postponed. Advance notice will be given if there are such changes or cancellation.
REGISTRATION FORM

RESEARCH METHODOLOGY & RESEARCH PUBLICATIONS APRIL 2013
                                         Send registration form to :
                                        Khairol Anuar Mohammed
                        USAINS Holding Sdn. Bhd., Ground Floor, Kompleks ЄUREKA,
                              Universiti Sains Malaysia, 11800 USM PENANG.
                                           Fax : +604-657 2210
                                                     OR
         Email: khairol@usainsgroup.com / usains.holding@hotmail.com / usains.holding@yahoo.com


 NO                        PARTICIPANT NAME                                                POSITION & EMAIL

1.

2.

3.
4.

5.
Company:

Address:



                                                                              Postcode:

Contact Person:                                                               Mobile Phone:

Telephone No.:                               Fax No.                          E-mail:


MODE OF PAYMENT                           Number                    Bank                No. of Participants:               MYR

I enclosed       Crossed Cheque                                                         Normal

                 Bank Draft                                                             Group Discount:

                 Money Order                                                            Postgraduate

                 LO/PO                                                                  Total:

      Cheque / Bank Draft / Money Order / LO / PO must be made payable to ‘USAINS HOLDING SDN. BHD.’.


1. Bank Transfer [Please fax your Bank-in Slip (Print your name & details on the slip)].
   Payee Name:            USAINS Holding Sdn. Bhd.
   Details:               RESEARCH METHODOLOGY & RESEARCH PUBLICATIONS APRIL 2013
   Name of Bank:          CIMB Bank Berhad (USM Branch), Universiti Sains Malaysia, 11800 USM Penang.
   Account Number:        0709-0006708-05-7


2. A Local Order (LO) or Purchase Order (PO) must be presented before the event.
     The Organizer reserves the right to refrain a registered participant from taking part in the event if no proof of payment can be
     presented. This only applies to registered participants who have NOT paid the registration fee PRIOR to the event date.


3. Cancellation / Substitution
     A full refund less administration fee of MYR250.00 will be given for cancellation received not later than 10 working days
     before the course. No refund will be made after this period. However, substitute participants are welcomed at no extra
     charge provided written notice of at least 5 working days before the event is given to the Organizer.

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USM Graduate School Research Workshop on Quantitative Methods

  • 1. Graduate School of Business, Universiti Sains Malaysia HRDF CLAIMABLE* *SUBJECT TO HRDF APPROVAL WHO SHOULD ATTEND? University / College lecturers, Ph.D., Research scholars, Post- Doctoral fellows, Post-Graduate students and individuals having interest in Quantitative Research Methods. Date : 8 & 9 April 2013 (Monday & Tuesday) Time : 9.00 a.m. – 5.30 p.m. Venue : Kompleks ЄUREKA, Universiti Sains Malaysia, Penang. In collaboration with: Participants are required to bring their own laptop for this (wholly-owned by Universiti Sains Malaysia) course. PREVIOUS PARTICIPANTS ▪ UniKL Institute of Marine Engineering Technology ▪ Universiti Teknologi MARA (UiTM) Kedah ▪ Kolej Universiti Islam Antarabangsa (KUIS) ▪ INTI International College, Subang ▪ Universiti Teknologi MARA (UiTM), Penang ▪ INTI International College, Penang ▪ Universiti Sains Malaysia (USM) ▪ Ministry of Health ▪ Universiti Malaysia Perlis (UniMAP) ▪ Intel Microelectronic (M) Sdn. Bhd. ▪ University Malaysia Kelantan (UMK) ▪ KOBE Precision Technology Sdn. Bhd. ▪ Swinburne University of Technology, Sarawak Campus ▪ Western Digital (M) Sdn. Bhd.
  • 2. INTRODUCTION COURSE CO-ORDINATOR The purpose of conducting this workshop is to equip the ASSOC. PROF. DR. KRISHNASWAMY JAYARAMAN research scholars on the latest developments in the has 28 years of experience as a professor in Statistics. He Quantitative research methodologies. The two-day has a wide range of experience in data analysis using workshop covers the components of research / research Statistical Software and carried out some major projects projects namely the type of research, scientific methods, for National and International organizations. He is well review of literature, sampling and goodness of data. More versed in Statistical analysis particularly in Model Building, emphasis will be given to inferential statistics to make Estimation of parameters, Forecasting and predictive decisions on Multivariate analysis of data. Further, the Inferences, categorical data analysis and Follow-up practical illustrations of some research studies will be the studies. added value of this workshop to make the participants to realize the importance of academic and research He has produced 13 Ph.D., research scholars in analytical publications in reputed ISI and international journals. and applied statistics on an interdisciplinary basis and published more than 35 research articles in International COURSE OBJECTIVES and National Journals. He has been providing an extensive training for the executives of IT; Banking; BPO & KPO call The objective of the workshop is to: centres; Manufacturing Industries for six-sigma Green Belt i. Motivate research scholars to get more clarity on and Black Belt courses on Total Quality Management. He research methodologies. has also been an active member of the quality planning ii. Conceptualize the research issues in to an and assurance teams and worked with clients like WHO, e- appropriate framework. Merk, Ford, Motorola, Airtel, Lason, Careers India, iii. Prepare data for quantitative research. Prumatec, Astron, Office Tiger and Cadensworth (Intel) iv. Equip research scholars on the tips for publishing among other multinational companies. papers in reputed journals. REGISTRATION FEE RECOMMENDED ACCOMMODATION (Covers course materials, two-day refreshment including lunch and Certificate of Attendance) USM Guest House (inside USM) Universiti Sains Malaysia NORMAL : MYR750.00 per participant Minden, 11800 Penang. Tel : +604–653 2030 / +604-653 2050 GROUP : MYR650.00 per participant Fax : +604–659 7124 E-mail : guesthouse@usainsgroup.com (minimum of 3 people in a group is required) http://www.usainsgroup.com/guesthouse.html † POSTGRADUATE STUDENT : MYR550.00 B-Suite per participant B Tower, Bayan Point (Proof of Student I.D. is compulsory) 19, Medan Kampung Relau † Not entitled for group discount Bayan Lepas, 11900 Penang. (T) : +604–646 7777 / +604-644 4000 (F) : +604–644 5000 CERTIFICATE OF ATTENDANCE (E) : rsvn@b-suite.com.my / marketing@b-suite.com.my (W) : http://www.b-suite.com.my/ Upon successful program completion, participants will be presented with a Certificate of Attendance. This will reflect on your commitment towards your continued The Krystal Suites Penang personal and professional development. Krystal Point Corporate Park Jalan Tun Dr. Awang Bayan Lepas, 11900 Penang. ENQUIRIES (T) : +604–613 3333 (F) : +604–613 3338/2 Technical Details: (E) : enquiry@thekrystalsuites.com Assoc. Prof. Dr. Krishnaswamy Jeyaraman (W) : http://www.thekrystalsuites.com/ Graduate School of Business, Universiti Sains Malaysia (T) +604-653 3888 ext 2332 Hotel Vistana (M) +6017-486 3364 213, Jalan Bukit Gambir dr_kjraman@usm.my Bukit Jambul 11950 Penang. (T) : +604–646 8000 Registration and others: (F) : +604–646 1400 Khairol Anuar Mohammed (E) : vispg@ytlhotels.com.my Usains Holding Sdn Bhd (W) : (DL) +604-653 4372 / (M) +6012-286 9048 http://www.vistanahotels.com/VistanaPG/Default.aspx khairol@usainsgroup.com / khairol_usains@yahoo.com / usains.holding@hotmail.com
  • 3. RESEARCH METHODOLOGY & RESEARCH PUBLICATIONS COURSE SCHEDULE TIME TOPICS FIRST DAY 9.00 a.m. – 10.30 a.m. 1. Planning Research strategies and Research design Motivation Research Problem Research Objectives Theoretical Framework 10.30 a.m. – 10.45 a.m. Tea Break 10.45 a.m. – 1.00 p.m. 2. The nature of quantitative / qualitative research Sample surveys Probability and non-probability sampling Questionnaire Design 1.00 p.m. – 2.00 p.m. Lunch 2.00 p.m. – 3.30 p.m. 3. Measurements Goodness of Measures Validity and Reliability Multivariate Data Management 3.30 p.m. – 3.45 p.m. Tea Break 3.45 p.m. – 5.30 p.m. 4. Data Reduction Data Analysis Statistical tools Software packages Decision Making and Report writing SECOND DAY 9.00 a.m. – 10.30 a.m. 5. Academic Publications Identification of Topic Filtering the Research Topic Initial Challenges Type of Research Novelty in Research 10.30 a.m. – 10.45 a.m. Tea Break 10.45 a.m. – 1.00 p.m. 6. Enhancing Human Talent/Potential to Improve the Operational System in an Organization Talk of the Town Quality Objectives Core Values of Quality Management Human interaction to industries 1.00 p.m. – 2.00 p.m. Lunch 2.00 p.m. – 3.30 p.m. 7. Case Studies and Practical Applications 3.30 p.m. – 3.45 p.m. Tea Break 3.45 p.m. – 5.30 p.m. 8. Current Areas of Research Tourism and Transportation Service Quality Management Lean Six-Sigma Marketing Research Disclaimer The Organizer reserves the right to reschedule or cancel any part of its published programme or venue due to unforeseen circumstances and will not accept liability for costs incurred by participants or their organizations for the cancellation of travel arrangements and/or accommodation reservations as a result of the course being cancelled or postponed. Advance notice will be given if there are such changes or cancellation.
  • 4. REGISTRATION FORM RESEARCH METHODOLOGY & RESEARCH PUBLICATIONS APRIL 2013 Send registration form to : Khairol Anuar Mohammed USAINS Holding Sdn. Bhd., Ground Floor, Kompleks ЄUREKA, Universiti Sains Malaysia, 11800 USM PENANG. Fax : +604-657 2210 OR Email: khairol@usainsgroup.com / usains.holding@hotmail.com / usains.holding@yahoo.com NO PARTICIPANT NAME POSITION & EMAIL 1. 2. 3. 4. 5. Company: Address: Postcode: Contact Person: Mobile Phone: Telephone No.: Fax No. E-mail: MODE OF PAYMENT Number Bank No. of Participants: MYR I enclosed Crossed Cheque Normal Bank Draft Group Discount: Money Order Postgraduate LO/PO Total: Cheque / Bank Draft / Money Order / LO / PO must be made payable to ‘USAINS HOLDING SDN. BHD.’. 1. Bank Transfer [Please fax your Bank-in Slip (Print your name & details on the slip)]. Payee Name: USAINS Holding Sdn. Bhd. Details: RESEARCH METHODOLOGY & RESEARCH PUBLICATIONS APRIL 2013 Name of Bank: CIMB Bank Berhad (USM Branch), Universiti Sains Malaysia, 11800 USM Penang. Account Number: 0709-0006708-05-7 2. A Local Order (LO) or Purchase Order (PO) must be presented before the event. The Organizer reserves the right to refrain a registered participant from taking part in the event if no proof of payment can be presented. This only applies to registered participants who have NOT paid the registration fee PRIOR to the event date. 3. Cancellation / Substitution A full refund less administration fee of MYR250.00 will be given for cancellation received not later than 10 working days before the course. No refund will be made after this period. However, substitute participants are welcomed at no extra charge provided written notice of at least 5 working days before the event is given to the Organizer.