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    Glenwood                       i
      The Autism & Behavioral Health
            Center of Alabama
G                                                                                                                            Table of Contents
Design justification ............................................................................................. 1               Design Justification
Summary .............................................................................................................. 2
                                                                                                                                   Glenwood is devoted to helping indi-
Secondary research ............................................................................................. 3                 viduals reach their full potential and
Primary research ................................................................................................. 5               be productive members of society. By
Primary data results ........................................................................................... 6                 providing services and training, individu-
Situation analysis ................................................................................................ 7              als learn the life and professional skills
SWOT and core problems statement ............................................................. 8                                   they need to flourish and thrive. Each
                                                                                                                                   skill is a building block for achievement
Goals and objectives .......................................................................................... 9
                                                                                                                                   and success. We recognize Glenwood’s
Key publics overview ...................................................................................... 10                     unique offerings in the continuum of
Core facts .......................................................................................................... 11           care that focuses completely on individu-
Messages, strategies, tactics                                                                                                      als. We conceptualized a modern feel of
        General public .................................................................................... 12                     Glenwood’s image to illustrate these ser-
        State policymakers ............................................................................ 17                         vices. The block design through out this
        Families and people with autism .................................................... 20                                    proposal represents the services, skills
                                                                                                                                   and care that Glenwood offers to each
        Educators ........................................................................................... 25
                                                                                                                                   individual. The Glenwood “G” in Vivaldi
Calendar ............................................................................................................. 29          script is used to represent Glenwood
Budget ................................................................................................................ 31         because it is more easily recognized than
Evaluation .......................................................................................................... 33           the traditional logo by the general public.
Appendix ........................................................................................................... 34



                                                                                                                                                                                 1
G                                                                                             Summary
Glenwood
Glenwood self-identifies as the “best        In order to achieve this goal, it is impera-
kept secret” in Alabama, as it touches the   tive that the general public understands
lives of more than 7,000 individuals and
families affected by autism. Glenwood
                                             the impact of autism in society. Once the
                                             general public understands how autism             Glenwood’s
has an enormous opportunity to share         affects children, adults and families,            mission is
                                                                                            “to increase
its story further and impact thousands       Glenwood can work to break down the
more. Glenwood has the opportunity to        general public’s barriers and increase
increase awareness of the organization
as a leader in autism services, which will
                                             awareness on a local and national level.               awareness
naturally increase the number of clients     There is also a remarkable opportunity            of the organization
it can serve, as well as the number of do-
nors, grants, volunteers and community
                                             in digital media to engage and inform
                                             many of the target audiences. By using
                                                                                            as a leader in
supporters.                                  social media tools to engage with clients,
                                             advocates and supporters, Glenwood can         autism services”
Glenwood’s mission over the past year        spread its mission and information about
has been to increase public awareness        autism, potentially benefitting thousands
about autism and become a nationally         of individuals on a daily basis – nation-
recognized organization.                     ally and worldwide.




                                                                                                                     2
G                                                                                           Background
Secondary Research
Throughout the country, the number           Glenwood has been a part of the Bir-           up to six months for a child to receive a
of children diagnosed with autism is         mingham community for 35 years and             proper test, which requires several hours.
increasing at an alarming rate. One in       strives to provide hope and compassion         Autism is a lifelong disorder, thus mak-
100 children will be diagnosed with the      through the integrity of its facilities.       ing early childhood diagnosis critical. It
disorder, and the rise of the now national                                                  is imperative that parents recognize the
epidemic has resulted in the increased       In order to successfully communicate the       symptoms and have their child tested as
need for specialized care and educational    awareness of autism, Glenwood’s target         soon as possible.
facilities. The rise in occurrences of       audiences must understand the effects
autism in Alabama is undeniable. Ac-         on those who are diagnosed with the
cording to Easter Seals, Alabama children    disorder, beginning with children. Chil-          “ Alabama children
with autism ages 3-21 who had received
special education services had risen from
                                             dren diagnosed with autism demonstrate
                                             numerous characteristics that influence        with autism ages 3-21
849 in 2000 to 2,737 in 2009.                their behavior within social settings such    who had received special education
                                             as restricted, repetitive and stereotyped
Glenwood Inc., The Autism and Be-            patterns of interests. Children who suf-      services had risen from
havioral Health Center of Alabama, has
successfully provided intimate care and
                                             fer from autism often lack the ability to
                                             appropriately respond to social cues, and
                                                                                               849 in 2000
education for individuals diagnosed          their lack of normal social interaction                to 2,737 in 2009 .”
with autism, as well as support for their    leads to isolation. Though it is vital that
parents, siblings and relatives.             autism is diagnosed early on, it can take                                    - Easter Seals

                                                                                                                                           3
G                                                                                          Background
Secondary Research
Though some individuals diagnosed            It is also crucial to understand the envi-    The resulting Alabama Interagency Au-
with autism have high functionality, it is   ronment of other organizations and non-       tism Coordinating Council with the Ala-
undeniable that many people with autism      profits operating or working in Alabama       bama Department of Mental Health and
need specialized care throughout child-      that may affect both potential clients and    Retardation developed a long-term plan
hood and adult life.                         donors of Glenwood.                           for a comprehensive and coordinated
                                                                                           statewide system of care for individuals
Recognizing autism as a national epi-        Because these organizations are mostly        with autism spectrum disorder.
demic has led to the development of          volunteer-driven from the same poten-
numerous specialized services including      tial bases of volunteers and donors that
early diagnoses, care centers, education     Glenwood may seek, there is heightened
during childhood and post school age,        competition for resources and attention

                                                                                          “Many people with autism
therapy and accommodations for autistic      of families and others affected by autism.
adults.

The increase of these services allows
                                             The Alabama Autism task force, estab-
                                             lished by Governor Bob Riley in 2008,        need specialized
individuals with autism to make positive     examined the diagnosis and treatment          care throughout childhood
                                                                                                  adult life.”
advancements, but there is still an enor-    of individuals with autism and reports
mous need for more of these services.        its findings and recommendations to the       and
                                             state legislature.




                                                                                                                                      4
G                                                                                        Research
Primary Research                            Methodology
The initial assessment of Glenwood’s        Research was conducted among the gen-
situation indicated that the organization   eral public to determine Glenwood’s cur-
primarily needs assistance with raising     rent position in the community. The sur-
awareness of the organization and the       vey was given randomly to 98 people and
services it provides. It was necessary to   featured 19 questions. These questions
conduct research to assess a benchmark      will help accurately assess and address
level of awareness for Glenwood and also    Glenwood’s potential opportunities and
analyze the effectiveness of its current    threats. This method of research will also
communication tactics and strategies.       allow for effective analysis to determine
                                            successful methods to communicate with
                                            current and potential publics.



Whois
Glenwood ?
                                                                                                5
G                                                                                   Background
Data Results
•	   Nearly half of respondents were
     18-25; the rest of the participants
     were equally distributed
                                           •	

                                           •	
                                                45 percent of respondents are
                                                not comfortable donating online
                                                Almost all participants know
                                                                                         “only18%
                                                                                             recognized
•	   Three out of five respondents
     were female
                                                what autism is; only 72 percent
                                                know the common signs                    Glenwood’s name”
•	   95 percent were Caucasian             •	   Three out of five have a
•	   Almost all had at least a high             connection to someone with autism
     school education                      •	   Internet is the main source of
•	   89 percent were Alabama                    information and entertainment


                                                                                     3
     residents                                  for this audiencce
•	   One-third of respondents
     had a combined house-
                                           •	   The Glenwood logo only has a
                                                four percent recognition rate
                                                                                    “ out of 5
     hold income of $100,000+              •	   Only 18 percent recognized                have a
•	   43 percent were single                     Glenwood’s name                        connection
•	   Half of participants have children
                                                                                     to someone
                                                                                       with autism”
•	   87 percent indicated they
     contribute to nonprofit
     organizations
•	   65 percent prefer donating small
     amounts over time



                                                                                                        6
G                                                                  Situation Analysis
Situation Analysis
Glenwood Inc., The Autism and Behav-         Glenwood aspires to be a nationally          One of Glenwood’s strengths – being
ioral Health Center of Alabama serves a      known organization and leader in autism,     an established organization that is well
unique need in the community, provid-        yet has not achieved brand positioning       regarded and grounded in tradition – is
ing services for people affected by autism   in the local nor statewide community.        also a key challenge. By maintaining a
and severe behavioral health needs.          The organization appears unaware of the      strong dedication to tradition, Glenwood
Because it primarily serves clients who      needs and expectations of the publics        may face difficulties in competing with
are often members of Medicare and Med-       who seek to interact and contribute to its   the numerous sister organizations on
icaid programs, Glenwood relies heavily      mission, while minimizing its efforts of     both a state and local level.
on volunteers and contributions from the     outreach to various communities.
community.                                                                                Glenwood’s lack of understanding of the
                                             Glenwood can successfully reposition         potential of investment in Web technolo-
However, Glenwood has a skewed self-         itself, increase strategic activities and    gies, such as a strong Web and social
perception of its organization, which        become nationally known by enhanc-           media presence, may alienate a younger
affects the prospective results of both      ing cohesion internally and externally       and technologically savvy potential
internal and external efforts to promote     through the maximization of established      donor base. The skewed self-perception
awareness of the mission of the organiza-    communication channels.                      and unwillingness to update its brand
tion and to raise funds to support the                                                    or promote brand awareness could also
mission.                                                                                  result in a dwindling donor population.




                                                                                                                                     7
G                                                      Situation Analysis
Core Problem/Opportunity                       SWOT
By enhancing cohesion internally and           Strengths :                                 Opportunities:
externally through maximizing existing         •	 Strong and varied services available     •	 Positioning as brand leader locally
communication channels, Glenwood can           •	 Well-established in the community           and statewide
promote brand recognition and success-         •	 Commitment to clients                    •	 Enter digital environment with
fully position itself as a leader in provid-                                                  strategic approach
ing services for autism on the local, state
and potentially national level.                Weaknesses:                                 Threats:
                                               •	 Skewed self-perception                   •	 Numerous statewide autism
                                               •	 Unaware of needs and expectations           agencies (competition for resources
                                                  of those who seek interaction with          and volunteers)
                                                  Glenwood                                 •	 Lack of Web presence
                                               •	 Lack of understanding of digital tech-
                                                  nology potential




                                                                                                                                    8
G                                                  Goals and Objectives
Goal                                        Objectives
Glenwood’s goal is to increase awareness    1. To raise awareness of Glenwood
of the organization locally and statewide      Inc., The Autism and Behavioral
by enhancing existing relationships and        Health Center of Alabama, among
building relationships with the commu-         300,000 people of the general public
nity, without affecting support for other      by April 2011.
organizations by emphasizing the unique
                                            2. To obtain 500 more “Autism Heroes”
offerings of Glenwood Inc.
                                               and donations to support
                                               Glenwood’s mission by October
                                               2011.
                                            3. To increase knowledge of autism
                                               and its signs and symptoms
                                               among 250,000 people of the
                                               general public by October 2011
                                            4. To improve perception of
                                               Glenwood’s relationship with key
                                               publics by increasing online
                                               interactions to a minimum of 5
                                               per week by November 2010.




                                                                                      9
G                                                                                            Key P ublics
Overview
Four publics have been chosen for this
campaign that align with the objectives
                                              Families of people with autism are appre-
                                              ciative of Glenwood’s support in their ev-
                                                                                             1. General public
to enhance existing relationships and         eryday lives, and they want to give back.
to build stronger relationships in new        Providing families with an opportunity
publics and communities. Most of the          to get involved will fulfill their desire to   2. State policymakers
general public is unaware of Glenwood;        participate in the fight against autism,
however, they are the most likely to get      all while contributing to Glenwood’s
involved and donate micro-amounts
with minimal persuasion after becom-
                                              mission. Additionally, they will naturally
                                              promote Glenwood via word-of-mouth
                                                                                             3. Families and people
ing aware of Glenwood’s services and          within the autism community. Finally,             with autism
the needs within the community. State         future educators are highly likely to take
policymakers may be aware of Glenwood         on a cause to which they can commit re-
on a general level, but need further infor-
mation to raise their awareness of Glen-
                                              sources and time. Autism and Glenwood
                                              can become that cause if these students
                                                                                             4. Educators
wood’s services that benefit residents        are provided resources and tools on how
of Alabama. They will be important to         to get involved.
assist in promoting events in their local
communities, while leading Glenwood’s
mission in the state legislature.




                                                                                                                     10
G                                                                                                     C           ore Facts
Core Facts
Autism and related disabilities are severely      Glenwood is a nonprofit organization             Glenwood is committed to research and is a
handicapping, neurological disorders which        incorporated in 1974 for the purpose of          member of a scientific research community
begin at birth or by age 3 and affect multiple    educating and treating individuals diagnosed     affiliated with the University of Alabama
areas of development. They are developmen-        with autism, emotional disturbances and          at Birmingham that includes physicians,
tal disabilities that typically involve delays    mental illnesses. Glenwood is devoted to         scientists, clinicians, Glenwood staff and
and impairment in social skills, language         helping individuals reach their full potential   Glenwood Board members.
and behavior. Autism is a spectrum disorder,      and be productive members of society.
meaning it affects people differently.                                                             One in 100 children is diagnosed with
                                                  Through state-of-the-art training for person-    autism. Because there is no cure and the
There is no known cause of autism and             nel, collaboration with nationally renowned      cause is unknown, education and the vital
related disorders. Until the cause of autism is   clinicians and linkages with academic health     services that Glenwood provides are the only
determined, Glenwood must focus its efforts       centers for clinical care and research, Glen-    way to combat autism.
on providing research-based interventions         wood assures the highest quality services
for children faced with these disorders.          to consumers and families in the state and       Glenwood’s services are supported by com-
                                                  region.                                          munity donations that go directly toward
Glenwood leads the state in providing                                                              funding Glenwood’s mission to provide be-
behavioral health care and educational            The treatment, education and welfare of each     havioral health care and educational services.
services that are responsive and complimen-       individual are important, and they should be
tary to a continuum of care for persons with      based on best-practice concepts.
unique mental health disorders.


                               One in 100 children is diagnosed with autism.                                                                        11
G                                                                          General P ublic
General Public                              Primary Messages
The general public is a broad audience of   Autism can shatter life as you know it.
local communities and neighboring areas     Education and knowledge are your only
surrounding Birmingham that can be          tools. Get informed.
easily influenced and reached through
mass media. They are mostly unfamil-        Pecans have a purpose. Your gift will
iar with Glenwood, but are inclined to      make a difference.
support and donate to issues that could
potentially touch their families. These
communities should be reached with
a message or story that is personal and
highlights the changes that autism brings
for the entire family.




                                                                                         12
G                                                                                        General P ublic
Secondary Messages
Glenwood holiday pecans raise funds            The Allan Cott School was the first
that are essential for the operation of        school established in Alabama to offer
Glenwood’s programs and services for           educational and therapeutic services to
children, adolescents, adults and families     children with autism.
with autism and behavioral and mental
health disorders.                              Enjoy fresh pecans and delicious pecan-
                                               flavored coffees from Glenwood and
Glenwood, The Autism and Behavioral            know that you are providing opportuni-
Health Center of Alabama, is a 501(c)3         ties for people with autism and mental,
nonprofit that uses the proceeds from          emotional and behavioral disorders. Each
this sale to benefit all of its 20 plus pro-   year, people like you help Glenwood
grams and services including residential       fulfill its mission by purchasing pecans,
and housing, family support services,          coffees and gift items during its annual
diagnosis and assessment, educational          sale.
services and therapeutic services.

More than 30 years ago, Glenwood’s Hol-
iday Pecan Sale began as a fundraising
effort to benefit the Allan Cott School,
Glenwood’s founding program.



                                                                                                       13
G                                                                                   General P ublic
Raise awareness through a mass media autism awareness campaign during autism awareness month.
Tactics
•	 Pitch an autism awareness story to         •	 Promote a YouTube video contest for
print, TV and radio each week during          groups of children (two or more) to cre-
autism awareness month                        ate a one-minute video about the impor-
                                              tance of autism awareness – winners of
•	 Discuss the Autism Hero Campaign in        the video contest have the opportunity
every pitch and interview                     to serve as Glenwood Advocates for the
                                              next year
•	 Prepare PowerPoint presentations on
autism for junior board members to
present at other civic and social organiza-
tions

•	 Provide a fact sheet on autism in Ala-
bama

•	 Visitors tour Glenwood campus and
meet clients on Autism Awareness Day




                                                                                                  14
G                                                      General P ublic
Streamline Glenwood communications to present a unified message and brand identity to the public.
Tactics
•	 Redesign the magazine/newsletter

•	 Redevelop the design and information
on the poster boards that Glenwood uses
during presentations

•	 Build a PowerPoint template for all
external Glenwood presentations

•	 Redesign the Glenwood brochure

•	 Create one-pagers that correlate with
the services illustrated in the Glenwood
booklet series

•	 Redesign the Glenwood bumper
sticker




                                                             Glenwood Brochure

                                                                                                15
G                                                                   General P ublic
Improve communication for fundraising initiatives to more effectively share Glenwood’s messages with intended audiences.
Tactics
•	 Have clients create artwork for schools
that partner with Glenwood

•	 Design new artwork to make buckets
stand out in the store

•	 Develop banners for Southern Family
Markets (two total)

•	 Redesign pecan Web site

•	 Include a letter in pecan buckets about
how to stay connected and get involved
with Glenwood




                                                                                                                     16
G                                                            State Policymakers
State Policymakers                             Primary Message
Members of the state legislature and           Policymakers are one of the key players
other state government positions affect        in affecting system changes for people
legislation that help people with autism       with autism. You don’t just change laws –
at school, at work and in their daily lives.   you change lives. How are you doing it?
Many policy makers have previously
worked with overall access to medical
care and may be persuaded to be spokes-
persons for Glenwood initiatives to
improve access for people with autism
and behavioral health concerns.

The legislators that already have a strong
tie with the cause can be leveraged to
increase the number of prominent figures
that will associate themselves publicly
with Glenwood and the autism cause.
It is important to make sure that they
receive and achieve media and general
recognition for their efforts.




                                                                                           17
G                                            State Policymakers
Secondary Messages
Legislators play an important role by sup-
porting legislation that helps people with
autism in schools and in the workplace.

Your job impacts thousands of people
with autism and their families statewide.
How are you helping?

You can play a larger role by stepping
up and advocating loudly on behalf of
people with autism. Support Glenwood
and legislation that is beneficial for
people with autism.




                                                              18
G                                                State Policymakers
               Involve policymakers in spokesperson campaigns to increase awareness and attention.
Tactics
•	 Initiate a spokesperson campaign that
provides a media kit for each policymak-
er’s office and set up a media campaign
in his or her district or area of representa-
tion

•	 Develop a recognition program for
policymakers who promote the autism
cause and enact legislation and policy
that makes a significant change in the
lives of people with autism

•	 Bring forth autism awareness legisla-
tion on a yearly basis, including resolu-
tions for Autism Awareness Month

•	 Petition policymakers to support im-
portant autism legislation that supports
Glenwood’s mission




                                                                                                     19
G                                        Families and People with Autism
Families and People with Autism                    Primary Message
The families of people with autism live            You didn’t have a choice about autism.
day in and day out with the diagnosis.             You do have a choice about state-of-the-
Their lives have been changed drastically          art behavioral health care and education
and organizations like Glenwood help by            services. You can choose Glenwood.
providing support and resources. They
are highly motivated to the cause and
understand the need for education and
advocacy among the general public. They
                                                                “You can
                                                                           choose
want to get involved as champions and
leaders for local movements. Glenwood
needs to make sure they have the oppor-
tunity and tools to stay involved and give
them the channels to demonstrate their
passion and motivate the local communi-
ties.
                                                          Glenwood.”

                                                                                              20
G                                        Families and People with Autism
Secondary Message                             Appendix I: Updated content weekly & suggestions of content for multiple audiences

You know that autism impacts one in 100
children because it impacts you and your      Sample audiences                                          Sample content
family every day. There may be no known       Parents                                                   101 Autism for parents
                                                                                                        First things first
cure for autism yet, but there is education                                                             Next steps
and services that can help you and your                                                                 Fast forward – future steps
                                                                                                        Glenwood services
family.
                                                                                                        Resources
                                              Siblings                                                  101 Autism for siblings
                                              Friends                                                   101 Autism for friends
                                              Teachers                                                  101 Autism for Teachers
                                                                                                        Point to teacher resource center
                                                                                                        Glenwood resources

                                              Additionally:
                                              1. Add links from Connections articles – at least one per week. Can be from previous issues
                                              2. Announce new issues of Connections magazine
                                              3. Post questions or polls to followers – can begin including poll results on site or in a mini-section of
                                                 magazine; can also be used to get questions for an ask the expert column
                                              4. Repost relevant posts from followers with links to interesting articles – aim for at least 3 per week
                                              5. Respond promptly to anyone who tweets to the account (1 day is goal)

                                              Appendix J: Sample guidelines for social media audit

                                                  1. Audit should be similar to this document, thoroughly researching the autism online environment and
                                                     other resources for families and people with autism
                                                  2. It should include a list of celebrities, families, patients, advocates, doctors/care providers, etc
                                                  3. It should be a tiered list by local, state, and national locations
                                                  4. It should include a brief summary of the person's background/connection with autism
                                                                                                                                                           21
G                                           Families and People with Autism
                       Engage people and families of people with autism through digital technology.
Tactics
•	 Use Twitter to engage with people          •	 Link from Web site to all social media
through @replies and @mentions to             profiles (i.e. links to Facebook, Twitter
build discussions about issues related to     and YouTube icons on all pages in a con-
Glenwood and autism                           sistent location)

•	 Begin strategically following people
and other organizations on Twitter who
talk about autism

•	 Retweet (“RT”) key pieces of informa-
tion and news to establish Glenwood as
a key information provider in the autism
field

•	 Pose questions to followers and
provide information from Glenwood or
other Web sites as references and to pro-
mote general awareness and knowledge
of Glenwood




                                                                                                      22
G                                            Families and People with Autism
Engage people who are known advocates of autism through blogger and social media outreach to form partnerships with Glenwood.
Tactics
•	 Conduct a social media audit of autism      •	 Introduce Glenwood to these key        Appendix C: Sample people to follow on Twitter
to determine key opinion leaders online,       opinion leaders and request feedback on
including doctors, celebrities, fam-           various initiatives and programs
ily members, people with autism and
anyone related to autism who is engaging
in various social media sites and tools
– include local, state and national key
opinion leaders

•	 Build a media list of key opinion lead-
ers and stay up-to-date on the niches
that concern them in order to effectively
target these leaders when promoting
Glenwood events or information

•	 Retweet and share key content from
key opinion leaders that is relevant to the
online audience




                                                                                                                                          23
G                                           Families and People with Autism
              Use the Internet to become a well-known resource for people and families with autism.
Tactics
•	 Use hash tags and a synonymous tag-
ging system across Twitter, Facebook,
YouTube, the Web site, blogs and other
online tools to increase search engine
optimization for Glenwood

•	 Enhance the navigation capabilities
and design of the Glenwood Web site

•	 Increase the updates to the Glenwood
Web site by updating or adding new con-
tent to the Web site once a week

•	 Provide tips and information for fami-
lies, educators and public servants who
interact with people with autism




                                                                                                      24
G                                            C   urrent and Future Educators
Current and Future Educators                       Primary Message
Students preparing to work in education            You will be leaders in the classroom and
are likely to be involved in organizations         educational system as champions on be-
that will introduce them to K-12 issues            half of students with autism. Glenwood
and needs regarding special education.             wants to help prepare you and provide
They are currently a strong source of              resources to make your jobs easier.
volunteers and are likely to become more
involved as they enter the classrooms and
school systems that have children
affected by autism. They may not be
aware of Glenwood, but they are likely
to be easily persuaded to raise aware-
ness and funds for Glenwood and to be
lifelong champions. Current educators
are on the front lines and understand the
issues facing the classroom. They should
be given an opportunity to be recognized
for their work and support of children
and families with autism.




                                                                                              25
G                                              C   urrent and Future Educators
Secondary Messages
The rise in occurrences of autism in
Alabama is undeniable. According to
Easter Seals, Alabama children with                               “Autism is not
autism ages 3-21 who received special
                                                                  an issue that
                                                                     will go away...”
education services had risen from 849
in 2000 to 2,737 in 2009. This only cites
students who receive special educa-
tion and does not accurately represent
the number of children with autism in
Alabama.

Teachers will be the first to face this rise
in the numbers of autism cases. Autism is
not an issue that will go away, so it is
important to be adequately prepared
when you enter the classroom.

Glenwood can help you help your stu-
dents.




                                                                                    26
G                                        C   urrent and Future Educators
             Prepare students and educators for the challenges they may face with autism in the classroom.
Tactics
•	 Create modules or informational
guides for educators on how autism
affects students in the classroom

•	 Develop summer workshop or training
and certification program for teaching
students with autism

•	 Develop webinars and podcasts about
working with students with autism.




                                                                                                      27
G                                       C
                                        urrent and Future Educators
                     Recognize current educators helping people with autism in the school systems
Tactics
•	 Develop “Autism Champion” program
to recognize educators who are class-
room champions

•	 Engage current champions and other
teachers who work with students with
autism to develop best practices for
Alabama schools




                                                                                                    28
G                                                                                                                                                                                     C                 alendar
                                                                                          October 2010       November 2010            December 2010         January 2011      February 2011         March 2011             April 2011           May 2011
                                                                                         W1   W2   W3   W4   W1   W2   W3   W4   W1    W2   W3   W4   W5   W1   W2   W3   W4 W1   W2   W3   W4 W1   W2   W3   W4   W5 W1    W2   W3     W4 W1   W2   W3    W4
Key Public   General Public
Strategy     mass media autism awareness campaign
Tactics      Media kit for local print, TV, radio
             Discuss autism hero campaign in media appearances
             Power point presentation on autism & Glenwood
             Fact sheet on autism in Alabama
             Posters introducing YouTube video contest for area schools & clubs
             YouTube video contest
Strategy     streamline general Glenwood communications
Tactics      New magazine/newsletter design
             New presentation boards
             Power point presentation template for all external Glenwood presentations
             New Glenwood brochure
             New Glenwood booklet series
             One-pagers of Glenwood services
             Glenwood bumper sticker
Strategy     Improve fundraising communications
Tactics      Client-created artwork for Glenwood partner schools
             New artwork for Glenwood pecan buckets
             New Glenwood banners for stores
             Redesign pecan brochure
             Redesign pecan Web site
             letter in pecan buckets about Glenwood & autism
Key Public   State policy makers
Strategy     Spokesperson campaign
Tactics      Media kit for each participants office to send out
             Pitch letter for all state policy makers
             News release announcing partnerships
             Plaque/framed certificate for each participant
             Propose autism awareness legislation
             Pitch policy makers on autism legislation




                                                                                                                                                                                                                                                     29
G                                                                                                                                                               C                   alendar
                                                                          October 2010     November 2010          December 2010         January 2011        February 2011           March 2011               April 2011             May 2011
                                                                         W1   W2   W3   W4 W1   W2   W3   W4 W1    W2   W3   W4   W5   W1   W2   W3   W4   W1   W2   W3   W4   W1   W2   W3   W4   W5   W1    W2   W3     W4   W1   W2   W3    W4

Key Public   Families and people with autism
Strategy     Engage through digital technology
Tactics      Twitter engagement
             Strategic following on Twitter
             Retweets
             Provide info on Glenwood on Facebook and Twitter
             Create badge of all social media profiles for Web site
Strategy     Blogger/social media outreach
Tactics      Social media audit
             Media list
             Shared content online
             Glenwood outreach/blog pitches
Strategy     Use Internet to promote wealth of Glenwood resources
Tactics      Use hashtags/tags to enhance searchability
             New Glenwood Web site
             Update to Glenwood Web site minimum once a week
             Post information for multiple audiences on all sites
Key Public   Future and current educators
Strategy     Prepare students & educators for autism in the classroom
Tactics      Online informational guide for teachers
             Summer workshop
             Informational flyers
             Invitations
Strategy     Recognize current educators
Tactics      Autism champion program
             Informational flyers
             Nomination form
             Award letter to champions
             1-day forum for select teachers to develop best-practices
             Invitation
             Agenda




                                                                                                                                                                                                                                         30
G                                                                                                                                           Budget
                                                                                         Detail                         Per Item Cost    Total Projected    Sponsored Credit     Actual Projected
Key Public   General Public
Strategy     Mass media autism awareness campaign
Tactics      Media kit for local print, TV, radio                                        10 folders @ 2.75/ea                    $2.75             $27.50               $0.00               $27.50
             Fact sheet on autism in Alabama                                             10 @ .02/ea                             $0.02              $0.20               $0.00                $0.20
             Glenwood brochure                                                           10 @ .075/ea                            $.075              $0.00               $0.00                $0.00
             Glenwood fact sheet                                                         10 @ .02/ea                             $0.02              $0.20               $0.00                $0.20
             News release                                                                10 @ .02/ea                             $0.02              $0.20               $0.00                $0.20
             Media brief on Autism Awareness month                                       10 @ .02/ea                             $0.02              $0.20               $0.00                $0.20
             Fact sheet on Autism Hero campaign                                          10 @ .02/ea                             $0.02              $0.20               $0.00                $0.20
             Discuss autism hero campaign in media appearances                           no cost                                 $0.00              $0.00               $0.00                $0.00
             Power point presentation on autism & Glenwood                               Prepared by Glenwood                    $0.00              $0.00               $0.00                $0.00
             Fact sheet on autism in Alabama                                             500 @ .02/ea                            $0.02             $10.00               $0.00               $10.00
             Posters introducing YouTube video contest for area schools & clubs          50 @ 1.0/ea                             $1.00             $50.00               $0.00               $50.00
                                                                                         Strategy Subtotal:                      $3.95             $88.50               $0.00               $88.50
Strategy     Streamline general Glenwood communications
Tactics      New magazine/newsletter design                                              no cost – UA Campaigns class            $0.00             $0.00                $0.00                $0.00
             New presentation boards                                                     4 @ $30/ea                             $30.00           $120.00                $0.00              $120.00
             Power point presentation template for all external Glenwood presentations   no cost – UA Campaigns class            $0.00             $0.00                $0.00                $0.00
             New Glenwood brochure                                                       5,000 @ .075/ea                         $.075           $375.00                $0.00              $375.00
             One-pagers of Glenwood services                                             750 (250 ea) @ .2 ea                    $0.20           $150.00                $0.00              $150.00
             Glenwood bumper sticker                                                     100 @ 1.25/ea                           $1.25           $125.00                $0.00              $125.00
                                                                                         Strategy Subtotal:                     $31.53           $770.00                $0.00              $770.00
Strategy     Improve fundraising communications
Tactics      Client-created artwork for Glenwood                                         Frames (24 @ 2.7/ea)                    $2.70             $65.00                $0.00              $65.00
             New artwork for Glenwood pecan buckets                                      no cost – UA Campaigns class            $0.00              $0.00                $0.00               $0.00
             New Glenwood banners for stores                                             no cost – UA Campaigns class            $0.00              $0.00                $0.00               $0.00
             Redesign pecan brochure                                                     no cost – UA Campaigns class            $0.00              $0.00                $0.00               $0.00
             Redesign pecan Web site                                                     Donated by Rob Clark Design         $1,525.00          $1,525.00            $1,525.00               $0.00
             Letter in pecan buckets about Glenwood & autism                             no cost – UA Campaigns class            $0.00              $0.00                $0.00               $0.00
                                                                                         Strategy Subtotal:                  $1,527.70          $1,590.00            $1,525.00              $65.00




                                                                                                                                                                                          31
G                                                                                                                           Budget
                                                                      Detail                          Per Item Cost    Total Projected    Sponsored Credit    Actual Projected
Key Public   State policy makers
Strategy     Spokesperson campaign
Tactics      Media kit for each participants office to send out       140 @ 3.25/ea                            $3.25           $455.00                $0.00             $455.00
             Pitch letter for all state policy makers                 140 @ .02/ea                              $.02             $2.80                $0.00               $2.80
             News release announcing partnerships                     140 @ .02/ea                              $.02             $2.80                $0.00               $2.80
             Plaque/framed certificate for each participant           140 @ .02/ea                              $.02             $2.80                $0.00               $2.80
             Propose autism awareness legislation                     no cost                                  $0.00             $0.00                $0.00               $0.00
             Pitch policy makers on autism legislation                no cost                                  $0.00             $0.00                $0.00               $0.00
                                                                      Strategy Subtotal:                       $3.31           $463.40                $0.00             $463.40
Key Public   Families and people with autism
Strategy     Engage through digital technology
Tactics      Twitter engagement                                       no cost – Glenwood staff time            $0.00              $0.00               $0.00               $0.00
             Strategic following on Twitter                           no cost – Glenwood staff time            $0.00              $0.00               $0.00               $0.00
             Retweets                                                 no cost – Glenwood staff time            $0.00              $0.00               $0.00               $0.00
             Provide info on Glenwood on Facebook and Twitter         no cost – Glenwood staff time            $0.00              $0.00               $0.00               $0.00
             Create badge of all social media profiles for Web site   no cost – Glenwood staff time            $0.00              $0.00               $0.00               $0.00
                                                                      Strategy Subtotal:                       $0.00              $0.00               $0.00               $0.00
Strategy     Blogger/social media outreach
Tactics      Social media audit                                       no cost – Glenwood staff time            $0.00              $0.00               $0.00               $0.00
             Media list                                               no cost – Glenwood staff time            $0.00              $0.00               $0.00               $0.00
             Shared content online                                    no cost – Glenwood staff time            $0.00              $0.00               $0.00               $0.00
             Glenwood outreach/blog pitches                           no cost – Glenwood staff time            $0.00              $0.00               $0.00               $0.00
                                                                      Strategy Subtotal:                       $0.00              $0.00               $0.00               $0.00
Strategy     Use Internet to promote wealth of Glenwood resources
Tactics      Use hashtags/tags to enhance searchability               no cost – Glenwood staff time            $0.00             $0.00                $0.00               $0.00
             New Glenwood Web site                                    Design by Rob Clark Design           $1,625.00         $1,625.00            $1,625.00               $0.00
             Update to Glenwood Web site minimum once a week          no cost – Glenwood staff time            $0.00             $0.00                $0.00               $0.00
             Post information for multiple audiences on all sites     no cost – Glenwood staff time            $0.00             $0.00                $0.00               $0.00
                                                                      Strategy Subtotal:                   $1,625.00         $1,625.00            $1,625.00               $0.00




                                                                                                                                                                        32
G                                                                                                                               Budget
                                                                           Detail                          Per Item Cost    Total Projected    Sponsored Credit      Actual Projected
Key Public   Future and current educators
Strategy     Prepare students & educators for autism in the classroom
Tactics      Online informational guide for teachers                       no cost – Glenwood staff time            $0.00              $0.00                 $0.00               $0.00
             Summer workshop
             Informational flyers                                          100 @ .02/ea                             $0.02             $2.00                  $0.00              $2.00
             Email invitations to teachers                                 no cost – Glenwood staff time            $0.00             $0.00                  $0.00              $0.00
             Agenda                                                        100 @ .02/ea                             $0.02             $2.00                  $0.00              $2.00
             Power point printout/notes                                    100 @ 1.00/ea                            $1.00           $100.00                  $0.00            $100.00
             Questionnaire/feedback forms                                  100 @ .02/ea                             $0.02             $2.00                  $0.00              $2.00
             Snacks                                                        Panera Bread                              $.50            $50.00                  $0.00             $50.00
             Drinks                                                        Panera Bread                              $.35            $35.00                  $0.00             $35.00
             Lunch                                                         Panera Bread                             $6.00           $600.00                  $0.00            $600.00
             Certification                                                 100 @ .25/ea                             $0.25            $25.00                  $0.00             $25.00
                                                                           Strategy Subtotal:                       $8.16           $816.00                  $0.00            $816.00
Strategy     Recognize current educators
Tactics      Autism champion program
             Informational flyers                                          100 @ .20/ea                             $0.20            $20.00                  $0.00              $20.00
             Nomination form                                               75 @ .02/ea                              $0.02             $1.50                  $0.00               $1.50
             Award letter to champions                                     50 @ .02/ea                              $0.02             $1.00                  $0.00               $1.00
             Certificate                                                   50 @ .25/ea                              $0.25            $12.50                  $0.00              $12.50
             1/2-day forum for select teachers to develop best-practices
             Invitation                                                    25 @ .02/ea                              $0.02              $.50                  $0.00                $.50
             Agenda                                                        25 @ .02/ea                              $0.02              $.50                  $0.00                $.50
             Worksheet                                                     25 @ .02/ea                              $0.02              $.50                  $0.00                $.50
             Feedback form                                                 25 @ .02/ea                              $0.02              $.50                  $0.00                $.50
             Snacks                                                        Panera Bread                             $2.00            $50.00                  $0.00              $50.00
             Drinks                                                        Panera Bread                              $.40            $10.00                  $0.00              $10.00
                                                                           Strategy Subtotal:                       $2.97            $97.00                  $0.00              $97.00


                                                                                                                                               Total Projected:              $2,299.90




                                                                                                                                                                              33
G                                                                                            Evaluation
Criteria                                   Tools
1. Promote awareness of Glenwood Inc.      1. Glenwood staff will keep track of        3. A follow-up survey with pecan buy-
   among 300,000 people by October            mass media coverage to estimate             ers who have been re-exposed to the
   2011                                       exposure of Glenwood’s message.             message can partially measure mes-
                                              Although this doesn’t measure mes-          sage penetration. Also, a poll of the
2. Increase of 500 Autism Heroes by           sage penetration, it will measure           general public asking individuals to
   October 2011                               awareness of Glenwood’s name and            recognize what the symptoms of au-
                                              its services. In addition, a follow-up      tism are will measure the retention of
3. Increase awareness of autism and its       survey should be sent out to pe-            the autism signs messaging. Presenta-
   signs and symptoms among 250,000           can buyers and put out among the            tions to audiences by Glenwood staff
   in the general public by October           general public to gauge the increase        and junior board members can also
   2011                                       in awareness from the established           be reviewed to measure participation
                                              benchmarks.                                 and audience recall.
4. Increase online interactions to 5 per
   week by November 2010                   2. Records should be kept of the num-       4. Records kept of the number of
                                              ber of Autism Heroes. Glenwood              tweets, Facebook messages/posts,
                                              will also track the general donations       YouTube videos and other output
                                              received for Glenwood through tra-          messages by Glenwood staff. These
                                              ditional fundraising activities.            will then be tracked in addition to re-
                                                                                          sponses and the follow-up comments
                                                                                          Glenwood staff provides.



                                                                                                                                    34
G                                          Appendix
    Audience: General Public




                                                              35
        Glenwood Fact Sheet         Autism Hero Fact Sheet
    for Autism Awareness Month   for Autism Awareness Month
G                                                    Appendix
    Audience: General Public




                                                            36
                      Autism in Alabama Fact Sheet
                      for Autism Awareness Month
G                                                Appendix
       Audience: General Public




    Invitation to Tour Glenwood   Art Program Information Letter   37
G                                             Appendix
    Audience: General Public




                          Glenwood Brochure
                                                     38
G                                             Appendix
    Audience: General Public




    Glenwood’s Power Point
          Template             Glenwood’s One-Pager   39
G                                                     Appendix
    Audience: General Public




                       Glenwood Presentation Boards
                                                             40
G                                                        Appendix
    Audience: General Public


                               Glenwood Bumper Sticker




                                                         Glenwood Pecan Bucket




                                                                                 41
G                                               Appendix
         Audience: General Public




    Glenwood Web Site               Pecans with a Purpose Web Site



                                                                     42
G                                               Appendix
       Audience: General Public




    Pecans With a Purpose Banner   Letter for Pecan Buckets
                                                              43
G                                                        Appendix
        Audience: State Policymakers




    Autism in Alabama Fact Sheet       Autism Information for Legislation in Alabama   44
G                                              Appendix
         Audience: State Policymakers




    Autism in Alabama Fact Sheet        News Release   45
G                                                                 Appendix
    Audience: State Policymakers




                  Autism Information for Legislation in Alabama          46
G                                                                  Appendix
         Audience: Families and People with Autism




    Sample Page of Social Media Audit         Sample Page of Social Media Tactics   47
G                                             Appendix
       Audience: Educators




    Summer Workshop          Autism Champion Information Sheet   48
G                                            Appendix
          Audience: Educators




Champion Invitation Letter      Webinar Resource Center   49
G                    C   ampaign Group

    Account Executive    Editor
    Dana Lewis           Kayla Gail Anthony

    Creative Team        Research Team
    Javier Arenas        Christen Jarratt
    Molly Chambers       Kelvin Jones




                                              50

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Campaign for Glenwood, Inc.

  • 1. G Add Title Here Glenwood i The Autism & Behavioral Health Center of Alabama
  • 2. G Table of Contents Design justification ............................................................................................. 1 Design Justification Summary .............................................................................................................. 2 Glenwood is devoted to helping indi- Secondary research ............................................................................................. 3 viduals reach their full potential and Primary research ................................................................................................. 5 be productive members of society. By Primary data results ........................................................................................... 6 providing services and training, individu- Situation analysis ................................................................................................ 7 als learn the life and professional skills SWOT and core problems statement ............................................................. 8 they need to flourish and thrive. Each skill is a building block for achievement Goals and objectives .......................................................................................... 9 and success. We recognize Glenwood’s Key publics overview ...................................................................................... 10 unique offerings in the continuum of Core facts .......................................................................................................... 11 care that focuses completely on individu- Messages, strategies, tactics als. We conceptualized a modern feel of General public .................................................................................... 12 Glenwood’s image to illustrate these ser- State policymakers ............................................................................ 17 vices. The block design through out this Families and people with autism .................................................... 20 proposal represents the services, skills and care that Glenwood offers to each Educators ........................................................................................... 25 individual. The Glenwood “G” in Vivaldi Calendar ............................................................................................................. 29 script is used to represent Glenwood Budget ................................................................................................................ 31 because it is more easily recognized than Evaluation .......................................................................................................... 33 the traditional logo by the general public. Appendix ........................................................................................................... 34 1
  • 3. G Summary Glenwood Glenwood self-identifies as the “best In order to achieve this goal, it is impera- kept secret” in Alabama, as it touches the tive that the general public understands lives of more than 7,000 individuals and families affected by autism. Glenwood the impact of autism in society. Once the general public understands how autism Glenwood’s has an enormous opportunity to share affects children, adults and families, mission is “to increase its story further and impact thousands Glenwood can work to break down the more. Glenwood has the opportunity to general public’s barriers and increase increase awareness of the organization as a leader in autism services, which will awareness on a local and national level. awareness naturally increase the number of clients There is also a remarkable opportunity of the organization it can serve, as well as the number of do- nors, grants, volunteers and community in digital media to engage and inform many of the target audiences. By using as a leader in supporters. social media tools to engage with clients, advocates and supporters, Glenwood can autism services” Glenwood’s mission over the past year spread its mission and information about has been to increase public awareness autism, potentially benefitting thousands about autism and become a nationally of individuals on a daily basis – nation- recognized organization. ally and worldwide. 2
  • 4. G Background Secondary Research Throughout the country, the number Glenwood has been a part of the Bir- up to six months for a child to receive a of children diagnosed with autism is mingham community for 35 years and proper test, which requires several hours. increasing at an alarming rate. One in strives to provide hope and compassion Autism is a lifelong disorder, thus mak- 100 children will be diagnosed with the through the integrity of its facilities. ing early childhood diagnosis critical. It disorder, and the rise of the now national is imperative that parents recognize the epidemic has resulted in the increased In order to successfully communicate the symptoms and have their child tested as need for specialized care and educational awareness of autism, Glenwood’s target soon as possible. facilities. The rise in occurrences of audiences must understand the effects autism in Alabama is undeniable. Ac- on those who are diagnosed with the cording to Easter Seals, Alabama children disorder, beginning with children. Chil- “ Alabama children with autism ages 3-21 who had received special education services had risen from dren diagnosed with autism demonstrate numerous characteristics that influence with autism ages 3-21 849 in 2000 to 2,737 in 2009. their behavior within social settings such who had received special education as restricted, repetitive and stereotyped Glenwood Inc., The Autism and Be- patterns of interests. Children who suf- services had risen from havioral Health Center of Alabama, has successfully provided intimate care and fer from autism often lack the ability to appropriately respond to social cues, and 849 in 2000 education for individuals diagnosed their lack of normal social interaction to 2,737 in 2009 .” with autism, as well as support for their leads to isolation. Though it is vital that parents, siblings and relatives. autism is diagnosed early on, it can take - Easter Seals 3
  • 5. G Background Secondary Research Though some individuals diagnosed It is also crucial to understand the envi- The resulting Alabama Interagency Au- with autism have high functionality, it is ronment of other organizations and non- tism Coordinating Council with the Ala- undeniable that many people with autism profits operating or working in Alabama bama Department of Mental Health and need specialized care throughout child- that may affect both potential clients and Retardation developed a long-term plan hood and adult life. donors of Glenwood. for a comprehensive and coordinated statewide system of care for individuals Recognizing autism as a national epi- Because these organizations are mostly with autism spectrum disorder. demic has led to the development of volunteer-driven from the same poten- numerous specialized services including tial bases of volunteers and donors that early diagnoses, care centers, education Glenwood may seek, there is heightened during childhood and post school age, competition for resources and attention “Many people with autism therapy and accommodations for autistic of families and others affected by autism. adults. The increase of these services allows The Alabama Autism task force, estab- lished by Governor Bob Riley in 2008, need specialized individuals with autism to make positive examined the diagnosis and treatment care throughout childhood adult life.” advancements, but there is still an enor- of individuals with autism and reports mous need for more of these services. its findings and recommendations to the and state legislature. 4
  • 6. G Research Primary Research Methodology The initial assessment of Glenwood’s Research was conducted among the gen- situation indicated that the organization eral public to determine Glenwood’s cur- primarily needs assistance with raising rent position in the community. The sur- awareness of the organization and the vey was given randomly to 98 people and services it provides. It was necessary to featured 19 questions. These questions conduct research to assess a benchmark will help accurately assess and address level of awareness for Glenwood and also Glenwood’s potential opportunities and analyze the effectiveness of its current threats. This method of research will also communication tactics and strategies. allow for effective analysis to determine successful methods to communicate with current and potential publics. Whois Glenwood ? 5
  • 7. G Background Data Results • Nearly half of respondents were 18-25; the rest of the participants were equally distributed • • 45 percent of respondents are not comfortable donating online Almost all participants know “only18% recognized • Three out of five respondents were female what autism is; only 72 percent know the common signs Glenwood’s name” • 95 percent were Caucasian • Three out of five have a • Almost all had at least a high connection to someone with autism school education • Internet is the main source of • 89 percent were Alabama information and entertainment 3 residents for this audiencce • One-third of respondents had a combined house- • The Glenwood logo only has a four percent recognition rate “ out of 5 hold income of $100,000+ • Only 18 percent recognized have a • 43 percent were single Glenwood’s name connection • Half of participants have children to someone with autism” • 87 percent indicated they contribute to nonprofit organizations • 65 percent prefer donating small amounts over time 6
  • 8. G Situation Analysis Situation Analysis Glenwood Inc., The Autism and Behav- Glenwood aspires to be a nationally One of Glenwood’s strengths – being ioral Health Center of Alabama serves a known organization and leader in autism, an established organization that is well unique need in the community, provid- yet has not achieved brand positioning regarded and grounded in tradition – is ing services for people affected by autism in the local nor statewide community. also a key challenge. By maintaining a and severe behavioral health needs. The organization appears unaware of the strong dedication to tradition, Glenwood Because it primarily serves clients who needs and expectations of the publics may face difficulties in competing with are often members of Medicare and Med- who seek to interact and contribute to its the numerous sister organizations on icaid programs, Glenwood relies heavily mission, while minimizing its efforts of both a state and local level. on volunteers and contributions from the outreach to various communities. community. Glenwood’s lack of understanding of the Glenwood can successfully reposition potential of investment in Web technolo- However, Glenwood has a skewed self- itself, increase strategic activities and gies, such as a strong Web and social perception of its organization, which become nationally known by enhanc- media presence, may alienate a younger affects the prospective results of both ing cohesion internally and externally and technologically savvy potential internal and external efforts to promote through the maximization of established donor base. The skewed self-perception awareness of the mission of the organiza- communication channels. and unwillingness to update its brand tion and to raise funds to support the or promote brand awareness could also mission. result in a dwindling donor population. 7
  • 9. G Situation Analysis Core Problem/Opportunity SWOT By enhancing cohesion internally and Strengths : Opportunities: externally through maximizing existing • Strong and varied services available • Positioning as brand leader locally communication channels, Glenwood can • Well-established in the community and statewide promote brand recognition and success- • Commitment to clients • Enter digital environment with fully position itself as a leader in provid- strategic approach ing services for autism on the local, state and potentially national level. Weaknesses: Threats: • Skewed self-perception • Numerous statewide autism • Unaware of needs and expectations agencies (competition for resources of those who seek interaction with and volunteers) Glenwood • Lack of Web presence • Lack of understanding of digital tech- nology potential 8
  • 10. G Goals and Objectives Goal Objectives Glenwood’s goal is to increase awareness 1. To raise awareness of Glenwood of the organization locally and statewide Inc., The Autism and Behavioral by enhancing existing relationships and Health Center of Alabama, among building relationships with the commu- 300,000 people of the general public nity, without affecting support for other by April 2011. organizations by emphasizing the unique 2. To obtain 500 more “Autism Heroes” offerings of Glenwood Inc. and donations to support Glenwood’s mission by October 2011. 3. To increase knowledge of autism and its signs and symptoms among 250,000 people of the general public by October 2011 4. To improve perception of Glenwood’s relationship with key publics by increasing online interactions to a minimum of 5 per week by November 2010. 9
  • 11. G Key P ublics Overview Four publics have been chosen for this campaign that align with the objectives Families of people with autism are appre- ciative of Glenwood’s support in their ev- 1. General public to enhance existing relationships and eryday lives, and they want to give back. to build stronger relationships in new Providing families with an opportunity publics and communities. Most of the to get involved will fulfill their desire to 2. State policymakers general public is unaware of Glenwood; participate in the fight against autism, however, they are the most likely to get all while contributing to Glenwood’s involved and donate micro-amounts with minimal persuasion after becom- mission. Additionally, they will naturally promote Glenwood via word-of-mouth 3. Families and people ing aware of Glenwood’s services and within the autism community. Finally, with autism the needs within the community. State future educators are highly likely to take policymakers may be aware of Glenwood on a cause to which they can commit re- on a general level, but need further infor- mation to raise their awareness of Glen- sources and time. Autism and Glenwood can become that cause if these students 4. Educators wood’s services that benefit residents are provided resources and tools on how of Alabama. They will be important to to get involved. assist in promoting events in their local communities, while leading Glenwood’s mission in the state legislature. 10
  • 12. G C ore Facts Core Facts Autism and related disabilities are severely Glenwood is a nonprofit organization Glenwood is committed to research and is a handicapping, neurological disorders which incorporated in 1974 for the purpose of member of a scientific research community begin at birth or by age 3 and affect multiple educating and treating individuals diagnosed affiliated with the University of Alabama areas of development. They are developmen- with autism, emotional disturbances and at Birmingham that includes physicians, tal disabilities that typically involve delays mental illnesses. Glenwood is devoted to scientists, clinicians, Glenwood staff and and impairment in social skills, language helping individuals reach their full potential Glenwood Board members. and behavior. Autism is a spectrum disorder, and be productive members of society. meaning it affects people differently. One in 100 children is diagnosed with Through state-of-the-art training for person- autism. Because there is no cure and the There is no known cause of autism and nel, collaboration with nationally renowned cause is unknown, education and the vital related disorders. Until the cause of autism is clinicians and linkages with academic health services that Glenwood provides are the only determined, Glenwood must focus its efforts centers for clinical care and research, Glen- way to combat autism. on providing research-based interventions wood assures the highest quality services for children faced with these disorders. to consumers and families in the state and Glenwood’s services are supported by com- region. munity donations that go directly toward Glenwood leads the state in providing funding Glenwood’s mission to provide be- behavioral health care and educational The treatment, education and welfare of each havioral health care and educational services. services that are responsive and complimen- individual are important, and they should be tary to a continuum of care for persons with based on best-practice concepts. unique mental health disorders. One in 100 children is diagnosed with autism. 11
  • 13. G General P ublic General Public Primary Messages The general public is a broad audience of Autism can shatter life as you know it. local communities and neighboring areas Education and knowledge are your only surrounding Birmingham that can be tools. Get informed. easily influenced and reached through mass media. They are mostly unfamil- Pecans have a purpose. Your gift will iar with Glenwood, but are inclined to make a difference. support and donate to issues that could potentially touch their families. These communities should be reached with a message or story that is personal and highlights the changes that autism brings for the entire family. 12
  • 14. G General P ublic Secondary Messages Glenwood holiday pecans raise funds The Allan Cott School was the first that are essential for the operation of school established in Alabama to offer Glenwood’s programs and services for educational and therapeutic services to children, adolescents, adults and families children with autism. with autism and behavioral and mental health disorders. Enjoy fresh pecans and delicious pecan- flavored coffees from Glenwood and Glenwood, The Autism and Behavioral know that you are providing opportuni- Health Center of Alabama, is a 501(c)3 ties for people with autism and mental, nonprofit that uses the proceeds from emotional and behavioral disorders. Each this sale to benefit all of its 20 plus pro- year, people like you help Glenwood grams and services including residential fulfill its mission by purchasing pecans, and housing, family support services, coffees and gift items during its annual diagnosis and assessment, educational sale. services and therapeutic services. More than 30 years ago, Glenwood’s Hol- iday Pecan Sale began as a fundraising effort to benefit the Allan Cott School, Glenwood’s founding program. 13
  • 15. G General P ublic Raise awareness through a mass media autism awareness campaign during autism awareness month. Tactics • Pitch an autism awareness story to • Promote a YouTube video contest for print, TV and radio each week during groups of children (two or more) to cre- autism awareness month ate a one-minute video about the impor- tance of autism awareness – winners of • Discuss the Autism Hero Campaign in the video contest have the opportunity every pitch and interview to serve as Glenwood Advocates for the next year • Prepare PowerPoint presentations on autism for junior board members to present at other civic and social organiza- tions • Provide a fact sheet on autism in Ala- bama • Visitors tour Glenwood campus and meet clients on Autism Awareness Day 14
  • 16. G General P ublic Streamline Glenwood communications to present a unified message and brand identity to the public. Tactics • Redesign the magazine/newsletter • Redevelop the design and information on the poster boards that Glenwood uses during presentations • Build a PowerPoint template for all external Glenwood presentations • Redesign the Glenwood brochure • Create one-pagers that correlate with the services illustrated in the Glenwood booklet series • Redesign the Glenwood bumper sticker Glenwood Brochure 15
  • 17. G General P ublic Improve communication for fundraising initiatives to more effectively share Glenwood’s messages with intended audiences. Tactics • Have clients create artwork for schools that partner with Glenwood • Design new artwork to make buckets stand out in the store • Develop banners for Southern Family Markets (two total) • Redesign pecan Web site • Include a letter in pecan buckets about how to stay connected and get involved with Glenwood 16
  • 18. G State Policymakers State Policymakers Primary Message Members of the state legislature and Policymakers are one of the key players other state government positions affect in affecting system changes for people legislation that help people with autism with autism. You don’t just change laws – at school, at work and in their daily lives. you change lives. How are you doing it? Many policy makers have previously worked with overall access to medical care and may be persuaded to be spokes- persons for Glenwood initiatives to improve access for people with autism and behavioral health concerns. The legislators that already have a strong tie with the cause can be leveraged to increase the number of prominent figures that will associate themselves publicly with Glenwood and the autism cause. It is important to make sure that they receive and achieve media and general recognition for their efforts. 17
  • 19. G State Policymakers Secondary Messages Legislators play an important role by sup- porting legislation that helps people with autism in schools and in the workplace. Your job impacts thousands of people with autism and their families statewide. How are you helping? You can play a larger role by stepping up and advocating loudly on behalf of people with autism. Support Glenwood and legislation that is beneficial for people with autism. 18
  • 20. G State Policymakers Involve policymakers in spokesperson campaigns to increase awareness and attention. Tactics • Initiate a spokesperson campaign that provides a media kit for each policymak- er’s office and set up a media campaign in his or her district or area of representa- tion • Develop a recognition program for policymakers who promote the autism cause and enact legislation and policy that makes a significant change in the lives of people with autism • Bring forth autism awareness legisla- tion on a yearly basis, including resolu- tions for Autism Awareness Month • Petition policymakers to support im- portant autism legislation that supports Glenwood’s mission 19
  • 21. G Families and People with Autism Families and People with Autism Primary Message The families of people with autism live You didn’t have a choice about autism. day in and day out with the diagnosis. You do have a choice about state-of-the- Their lives have been changed drastically art behavioral health care and education and organizations like Glenwood help by services. You can choose Glenwood. providing support and resources. They are highly motivated to the cause and understand the need for education and advocacy among the general public. They “You can choose want to get involved as champions and leaders for local movements. Glenwood needs to make sure they have the oppor- tunity and tools to stay involved and give them the channels to demonstrate their passion and motivate the local communi- ties. Glenwood.”   20
  • 22. G Families and People with Autism Secondary Message Appendix I: Updated content weekly & suggestions of content for multiple audiences You know that autism impacts one in 100 children because it impacts you and your Sample audiences Sample content family every day. There may be no known Parents 101 Autism for parents First things first cure for autism yet, but there is education Next steps and services that can help you and your Fast forward – future steps Glenwood services family. Resources Siblings 101 Autism for siblings Friends 101 Autism for friends Teachers 101 Autism for Teachers Point to teacher resource center Glenwood resources Additionally: 1. Add links from Connections articles – at least one per week. Can be from previous issues 2. Announce new issues of Connections magazine 3. Post questions or polls to followers – can begin including poll results on site or in a mini-section of magazine; can also be used to get questions for an ask the expert column 4. Repost relevant posts from followers with links to interesting articles – aim for at least 3 per week 5. Respond promptly to anyone who tweets to the account (1 day is goal) Appendix J: Sample guidelines for social media audit 1. Audit should be similar to this document, thoroughly researching the autism online environment and other resources for families and people with autism 2. It should include a list of celebrities, families, patients, advocates, doctors/care providers, etc 3. It should be a tiered list by local, state, and national locations 4. It should include a brief summary of the person's background/connection with autism 21
  • 23. G Families and People with Autism Engage people and families of people with autism through digital technology. Tactics • Use Twitter to engage with people • Link from Web site to all social media through @replies and @mentions to profiles (i.e. links to Facebook, Twitter build discussions about issues related to and YouTube icons on all pages in a con- Glenwood and autism sistent location) • Begin strategically following people and other organizations on Twitter who talk about autism • Retweet (“RT”) key pieces of informa- tion and news to establish Glenwood as a key information provider in the autism field • Pose questions to followers and provide information from Glenwood or other Web sites as references and to pro- mote general awareness and knowledge of Glenwood 22
  • 24. G Families and People with Autism Engage people who are known advocates of autism through blogger and social media outreach to form partnerships with Glenwood. Tactics • Conduct a social media audit of autism • Introduce Glenwood to these key Appendix C: Sample people to follow on Twitter to determine key opinion leaders online, opinion leaders and request feedback on including doctors, celebrities, fam- various initiatives and programs ily members, people with autism and anyone related to autism who is engaging in various social media sites and tools – include local, state and national key opinion leaders • Build a media list of key opinion lead- ers and stay up-to-date on the niches that concern them in order to effectively target these leaders when promoting Glenwood events or information • Retweet and share key content from key opinion leaders that is relevant to the online audience 23
  • 25. G Families and People with Autism Use the Internet to become a well-known resource for people and families with autism. Tactics • Use hash tags and a synonymous tag- ging system across Twitter, Facebook, YouTube, the Web site, blogs and other online tools to increase search engine optimization for Glenwood • Enhance the navigation capabilities and design of the Glenwood Web site • Increase the updates to the Glenwood Web site by updating or adding new con- tent to the Web site once a week • Provide tips and information for fami- lies, educators and public servants who interact with people with autism 24
  • 26. G C urrent and Future Educators Current and Future Educators Primary Message Students preparing to work in education You will be leaders in the classroom and are likely to be involved in organizations educational system as champions on be- that will introduce them to K-12 issues half of students with autism. Glenwood and needs regarding special education. wants to help prepare you and provide They are currently a strong source of resources to make your jobs easier. volunteers and are likely to become more involved as they enter the classrooms and school systems that have children affected by autism. They may not be aware of Glenwood, but they are likely to be easily persuaded to raise aware- ness and funds for Glenwood and to be lifelong champions. Current educators are on the front lines and understand the issues facing the classroom. They should be given an opportunity to be recognized for their work and support of children and families with autism. 25
  • 27. G C urrent and Future Educators Secondary Messages The rise in occurrences of autism in Alabama is undeniable. According to Easter Seals, Alabama children with “Autism is not autism ages 3-21 who received special an issue that will go away...” education services had risen from 849 in 2000 to 2,737 in 2009. This only cites students who receive special educa- tion and does not accurately represent the number of children with autism in Alabama. Teachers will be the first to face this rise in the numbers of autism cases. Autism is not an issue that will go away, so it is important to be adequately prepared when you enter the classroom. Glenwood can help you help your stu- dents. 26
  • 28. G C urrent and Future Educators Prepare students and educators for the challenges they may face with autism in the classroom. Tactics • Create modules or informational guides for educators on how autism affects students in the classroom • Develop summer workshop or training and certification program for teaching students with autism • Develop webinars and podcasts about working with students with autism. 27
  • 29. G C urrent and Future Educators Recognize current educators helping people with autism in the school systems Tactics • Develop “Autism Champion” program to recognize educators who are class- room champions • Engage current champions and other teachers who work with students with autism to develop best practices for Alabama schools 28
  • 30. G C alendar October 2010 November 2010 December 2010 January 2011 February 2011 March 2011 April 2011 May 2011 W1 W2 W3 W4 W1 W2 W3 W4 W1 W2 W3 W4 W5 W1 W2 W3 W4 W1 W2 W3 W4 W1 W2 W3 W4 W5 W1 W2 W3 W4 W1 W2 W3 W4 Key Public General Public Strategy mass media autism awareness campaign Tactics Media kit for local print, TV, radio Discuss autism hero campaign in media appearances Power point presentation on autism & Glenwood Fact sheet on autism in Alabama Posters introducing YouTube video contest for area schools & clubs YouTube video contest Strategy streamline general Glenwood communications Tactics New magazine/newsletter design New presentation boards Power point presentation template for all external Glenwood presentations New Glenwood brochure New Glenwood booklet series One-pagers of Glenwood services Glenwood bumper sticker Strategy Improve fundraising communications Tactics Client-created artwork for Glenwood partner schools New artwork for Glenwood pecan buckets New Glenwood banners for stores Redesign pecan brochure Redesign pecan Web site letter in pecan buckets about Glenwood & autism Key Public State policy makers Strategy Spokesperson campaign Tactics Media kit for each participants office to send out Pitch letter for all state policy makers News release announcing partnerships Plaque/framed certificate for each participant Propose autism awareness legislation Pitch policy makers on autism legislation 29
  • 31. G C alendar October 2010 November 2010 December 2010 January 2011 February 2011 March 2011 April 2011 May 2011 W1 W2 W3 W4 W1 W2 W3 W4 W1 W2 W3 W4 W5 W1 W2 W3 W4 W1 W2 W3 W4 W1 W2 W3 W4 W5 W1 W2 W3 W4 W1 W2 W3 W4 Key Public Families and people with autism Strategy Engage through digital technology Tactics Twitter engagement Strategic following on Twitter Retweets Provide info on Glenwood on Facebook and Twitter Create badge of all social media profiles for Web site Strategy Blogger/social media outreach Tactics Social media audit Media list Shared content online Glenwood outreach/blog pitches Strategy Use Internet to promote wealth of Glenwood resources Tactics Use hashtags/tags to enhance searchability New Glenwood Web site Update to Glenwood Web site minimum once a week Post information for multiple audiences on all sites Key Public Future and current educators Strategy Prepare students & educators for autism in the classroom Tactics Online informational guide for teachers Summer workshop Informational flyers Invitations Strategy Recognize current educators Tactics Autism champion program Informational flyers Nomination form Award letter to champions 1-day forum for select teachers to develop best-practices Invitation Agenda 30
  • 32. G Budget Detail Per Item Cost Total Projected Sponsored Credit Actual Projected Key Public General Public Strategy Mass media autism awareness campaign Tactics Media kit for local print, TV, radio 10 folders @ 2.75/ea $2.75 $27.50 $0.00 $27.50 Fact sheet on autism in Alabama 10 @ .02/ea $0.02 $0.20 $0.00 $0.20 Glenwood brochure 10 @ .075/ea $.075 $0.00 $0.00 $0.00 Glenwood fact sheet 10 @ .02/ea $0.02 $0.20 $0.00 $0.20 News release 10 @ .02/ea $0.02 $0.20 $0.00 $0.20 Media brief on Autism Awareness month 10 @ .02/ea $0.02 $0.20 $0.00 $0.20 Fact sheet on Autism Hero campaign 10 @ .02/ea $0.02 $0.20 $0.00 $0.20 Discuss autism hero campaign in media appearances no cost $0.00 $0.00 $0.00 $0.00 Power point presentation on autism & Glenwood Prepared by Glenwood $0.00 $0.00 $0.00 $0.00 Fact sheet on autism in Alabama 500 @ .02/ea $0.02 $10.00 $0.00 $10.00 Posters introducing YouTube video contest for area schools & clubs 50 @ 1.0/ea $1.00 $50.00 $0.00 $50.00 Strategy Subtotal: $3.95 $88.50 $0.00 $88.50 Strategy Streamline general Glenwood communications Tactics New magazine/newsletter design no cost – UA Campaigns class $0.00 $0.00 $0.00 $0.00 New presentation boards 4 @ $30/ea $30.00 $120.00 $0.00 $120.00 Power point presentation template for all external Glenwood presentations no cost – UA Campaigns class $0.00 $0.00 $0.00 $0.00 New Glenwood brochure 5,000 @ .075/ea $.075 $375.00 $0.00 $375.00 One-pagers of Glenwood services 750 (250 ea) @ .2 ea $0.20 $150.00 $0.00 $150.00 Glenwood bumper sticker 100 @ 1.25/ea $1.25 $125.00 $0.00 $125.00 Strategy Subtotal: $31.53 $770.00 $0.00 $770.00 Strategy Improve fundraising communications Tactics Client-created artwork for Glenwood Frames (24 @ 2.7/ea) $2.70 $65.00 $0.00 $65.00 New artwork for Glenwood pecan buckets no cost – UA Campaigns class $0.00 $0.00 $0.00 $0.00 New Glenwood banners for stores no cost – UA Campaigns class $0.00 $0.00 $0.00 $0.00 Redesign pecan brochure no cost – UA Campaigns class $0.00 $0.00 $0.00 $0.00 Redesign pecan Web site Donated by Rob Clark Design $1,525.00 $1,525.00 $1,525.00 $0.00 Letter in pecan buckets about Glenwood & autism no cost – UA Campaigns class $0.00 $0.00 $0.00 $0.00 Strategy Subtotal: $1,527.70 $1,590.00 $1,525.00 $65.00 31
  • 33. G Budget Detail Per Item Cost Total Projected Sponsored Credit Actual Projected Key Public State policy makers Strategy Spokesperson campaign Tactics Media kit for each participants office to send out 140 @ 3.25/ea $3.25 $455.00 $0.00 $455.00 Pitch letter for all state policy makers 140 @ .02/ea $.02 $2.80 $0.00 $2.80 News release announcing partnerships 140 @ .02/ea $.02 $2.80 $0.00 $2.80 Plaque/framed certificate for each participant 140 @ .02/ea $.02 $2.80 $0.00 $2.80 Propose autism awareness legislation no cost $0.00 $0.00 $0.00 $0.00 Pitch policy makers on autism legislation no cost $0.00 $0.00 $0.00 $0.00 Strategy Subtotal: $3.31 $463.40 $0.00 $463.40 Key Public Families and people with autism Strategy Engage through digital technology Tactics Twitter engagement no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Strategic following on Twitter no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Retweets no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Provide info on Glenwood on Facebook and Twitter no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Create badge of all social media profiles for Web site no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Strategy Subtotal: $0.00 $0.00 $0.00 $0.00 Strategy Blogger/social media outreach Tactics Social media audit no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Media list no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Shared content online no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Glenwood outreach/blog pitches no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Strategy Subtotal: $0.00 $0.00 $0.00 $0.00 Strategy Use Internet to promote wealth of Glenwood resources Tactics Use hashtags/tags to enhance searchability no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 New Glenwood Web site Design by Rob Clark Design $1,625.00 $1,625.00 $1,625.00 $0.00 Update to Glenwood Web site minimum once a week no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Post information for multiple audiences on all sites no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Strategy Subtotal: $1,625.00 $1,625.00 $1,625.00 $0.00 32
  • 34. G Budget Detail Per Item Cost Total Projected Sponsored Credit Actual Projected Key Public Future and current educators Strategy Prepare students & educators for autism in the classroom Tactics Online informational guide for teachers no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Summer workshop Informational flyers 100 @ .02/ea $0.02 $2.00 $0.00 $2.00 Email invitations to teachers no cost – Glenwood staff time $0.00 $0.00 $0.00 $0.00 Agenda 100 @ .02/ea $0.02 $2.00 $0.00 $2.00 Power point printout/notes 100 @ 1.00/ea $1.00 $100.00 $0.00 $100.00 Questionnaire/feedback forms 100 @ .02/ea $0.02 $2.00 $0.00 $2.00 Snacks Panera Bread $.50 $50.00 $0.00 $50.00 Drinks Panera Bread $.35 $35.00 $0.00 $35.00 Lunch Panera Bread $6.00 $600.00 $0.00 $600.00 Certification 100 @ .25/ea $0.25 $25.00 $0.00 $25.00 Strategy Subtotal: $8.16 $816.00 $0.00 $816.00 Strategy Recognize current educators Tactics Autism champion program Informational flyers 100 @ .20/ea $0.20 $20.00 $0.00 $20.00 Nomination form 75 @ .02/ea $0.02 $1.50 $0.00 $1.50 Award letter to champions 50 @ .02/ea $0.02 $1.00 $0.00 $1.00 Certificate 50 @ .25/ea $0.25 $12.50 $0.00 $12.50 1/2-day forum for select teachers to develop best-practices Invitation 25 @ .02/ea $0.02 $.50 $0.00 $.50 Agenda 25 @ .02/ea $0.02 $.50 $0.00 $.50 Worksheet 25 @ .02/ea $0.02 $.50 $0.00 $.50 Feedback form 25 @ .02/ea $0.02 $.50 $0.00 $.50 Snacks Panera Bread $2.00 $50.00 $0.00 $50.00 Drinks Panera Bread $.40 $10.00 $0.00 $10.00 Strategy Subtotal: $2.97 $97.00 $0.00 $97.00 Total Projected: $2,299.90 33
  • 35. G Evaluation Criteria Tools 1. Promote awareness of Glenwood Inc. 1. Glenwood staff will keep track of 3. A follow-up survey with pecan buy- among 300,000 people by October mass media coverage to estimate ers who have been re-exposed to the 2011 exposure of Glenwood’s message. message can partially measure mes- Although this doesn’t measure mes- sage penetration. Also, a poll of the 2. Increase of 500 Autism Heroes by sage penetration, it will measure general public asking individuals to October 2011 awareness of Glenwood’s name and recognize what the symptoms of au- its services. In addition, a follow-up tism are will measure the retention of 3. Increase awareness of autism and its survey should be sent out to pe- the autism signs messaging. Presenta- signs and symptoms among 250,000 can buyers and put out among the tions to audiences by Glenwood staff in the general public by October general public to gauge the increase and junior board members can also 2011 in awareness from the established be reviewed to measure participation benchmarks. and audience recall. 4. Increase online interactions to 5 per week by November 2010 2. Records should be kept of the num- 4. Records kept of the number of ber of Autism Heroes. Glenwood tweets, Facebook messages/posts, will also track the general donations YouTube videos and other output received for Glenwood through tra- messages by Glenwood staff. These ditional fundraising activities. will then be tracked in addition to re- sponses and the follow-up comments Glenwood staff provides. 34
  • 36. G Appendix Audience: General Public 35 Glenwood Fact Sheet Autism Hero Fact Sheet for Autism Awareness Month for Autism Awareness Month
  • 37. G Appendix Audience: General Public 36 Autism in Alabama Fact Sheet for Autism Awareness Month
  • 38. G Appendix Audience: General Public Invitation to Tour Glenwood Art Program Information Letter 37
  • 39. G Appendix Audience: General Public Glenwood Brochure 38
  • 40. G Appendix Audience: General Public Glenwood’s Power Point Template Glenwood’s One-Pager 39
  • 41. G Appendix Audience: General Public Glenwood Presentation Boards 40
  • 42. G Appendix Audience: General Public Glenwood Bumper Sticker Glenwood Pecan Bucket 41
  • 43. G Appendix Audience: General Public Glenwood Web Site Pecans with a Purpose Web Site 42
  • 44. G Appendix Audience: General Public Pecans With a Purpose Banner Letter for Pecan Buckets 43
  • 45. G Appendix Audience: State Policymakers Autism in Alabama Fact Sheet Autism Information for Legislation in Alabama 44
  • 46. G Appendix Audience: State Policymakers Autism in Alabama Fact Sheet News Release 45
  • 47. G Appendix Audience: State Policymakers Autism Information for Legislation in Alabama 46
  • 48. G Appendix Audience: Families and People with Autism Sample Page of Social Media Audit Sample Page of Social Media Tactics 47
  • 49. G Appendix Audience: Educators Summer Workshop Autism Champion Information Sheet 48
  • 50. G Appendix Audience: Educators Champion Invitation Letter Webinar Resource Center 49
  • 51. G C ampaign Group Account Executive Editor Dana Lewis Kayla Gail Anthony Creative Team Research Team Javier Arenas Christen Jarratt Molly Chambers Kelvin Jones 50