2. Introduction
One of the most powerful techniques to avoid process problems or to prevent defects in products and services is Failure Mode & Effects
Analysis (FMEA). The use of FMEA helps to anticipate and prevent failures in both design and process performance.
In this highly-interactive two-day workshop, you will learn to assess the probability of failures in your product, process and machine
designs. You will also learn proven techniques for identifying and minimizing defects in both manufacturing and service processes.
Via hands-on workshops and applications to your own designs and processes, you will perform both design and process FMEA's,
present your findings, critique the results, and plan for future applications when you return to work. At the end of this program, you
will have a new set of skills that you can apply right away to improve the quality and productivity of your operations.
Included in the workbook materials is a copy of Guidelines for Performing a Design and Process FMEA, a handy reference tool for use
during the workshop. This Guideline is also an excellent template for drafting a company-specific FMEA procedure and document for
your organization.
What You Will Learn
• Systems Thinking
• Introduction to Failure Mode and Effects Analysis
• Design Failure Mode and Effects Analysis
• Process Failure Mode and Effects Analysis
• Control Plans
• Basic Procedure for Improving a System
• Additional Reference Materials
Who Should Attend
Design, manufacturing, industrial, materials, environmental and quality engineers and technical managers. Marketing and field
service personnel. This workshop is most beneficial when a team from your organization attends together.
3. Agenda
Systems Thinking
Basic systems model;
Systems model of variation;
New definition for quality and quality improvement;
Shewhart’s concept of a process
Introduction to FMEA
FMEA background, history;
Key vocabulary terms;
Using the team approach;
Roles and responsibilities
Design Failure Mode and Effects Analysis
When to conduct a Design FMEA;
Design FMEA methods and procedures;
Determining severity, probability of occurrence, and detection rankings;
Calculating the Risk Priority Number (RPN);
Process Failure Mode and Effects Analysis
Process FMEA methods and procedures;
When to conduct a Process FMEA;
Using the Process FMEA as a guide for corrective action
Control Plans
Guidelines for developing effective control plans;
Key issues to be included in the control plan
4. James F. Leonard is a consultant and educator who specializes in teaching the
principles of the late Dr. W. Edwards Deming as a new system of management. He
helps organizations implement systems for improving quality, productivity, and
competitive position. Jim’s clients come from a wide variety of industries, including
power generation, electronics, health care, chemicals, robotics, biotech, injection
molding, medical devices and consumer products. He has also worked with service
organizations, schools and government agencies.
Jim’s papers and articles have appeared in journals as diverse as The Industrial Physicist Magazine, the Training & Development Journal,
South Carolina Business, Quality Progress Magazine and the Juran Report, as well as quarterlies published by the American Association
of School Administrators and the New England Association of School Superintendents. His text, The New Philosophy for K-12
Education: A Deming Framework for Transforming America’s Schools, was published by ASQ Quality Press, Milwaukee, Wisconsin.
Credential
“Jim is a high energy, charismatic individual who captures an audience and delivers his message with
conviction. If you are looking to get people motivated to learn about statistics and process improvement
Jim will take you on a journey and keep you intrigued from start to finish.”
— Matt Jennings, Lean Six Sigma Manager, Nypro, Inc.
“This class clarified the FMEA process, gave me more confidence in what I already knew,
and taught me best practices. It was great!”
— Ali Siam, Engineer II, DePuy Spine, Inc.
“Jim is a fantastic trainer. He takes challenging material and makes it fun and easy to
understand. His knowledge of Deming principles and quality techniques is top-notch. I
learned a lot from him and appreciated his well-organized materials and upbeat approach. I
highly recommend Jim's process improvement and quality training. You will be very
pleased with the results.”
— Jim Rundo, Key Account Manager, Johnson Electric
“This training is a ‘must have’ for anyone involved in design or development of products.”
— James Donahue, Senior Design Engineer, Johnson & Johnson
5. China Institute for Innovation(CII)
China Institute for Innovation is a consulting and academic organization established
specifically to help Chinese companies,multinational organizations and government
agencies to meet theneeds for world-class expertise in innovation.
CII is a leading innovation education, training, research, and networking institute in
China.
CII offers a wide variety of programs to help people at all levels and in all roles to
understand and master the principles and practices of innovation, to help their
organizations succeed in the innovationdriven economy.
CII Innovation Center
CII Innovation Center is a physical innovation and collaboration center.
It is a platform where you come to brainstorm, to share, to learn, to collaborate,
and to have fun. It is an innovation hub, and an idea factory.
The center is designed by Langdon Morris, a senior partner ofInnovationilabs,
and a co-founder of China Institute for Innovatioin.
We offer customized training programs, brainstorm sessions,collaboration events,
and innovation space renting services for our clients. We leverage the collective
intelligence to solve complex problems for our clients.
Upcoming Events
Product Innovation
led by Joe Zhou, March 26-27, 2012,Shanghai
R&D Project Management
led by Ray Sheen, April 16-18, 2012 ,Shanghai
Business Finance for Engineering Leaders
led by Ray Sheen, April 23-24, 2012 ,Shanghai
Flexible Product Development
led by Preston Smith, April 23-24, 2012 ,Shanghai