Michelle Redfield, Schneider Electric, Global Management Systems for Enterprise Compliance,Midwest Environmental Compliance Conference, Chicago, October 29-30, 2015
Michelle Redfield, Schneider Electric, Global Management Systems for Enterprise Compliance, Midwest Environmental Compliance Conference, Chicago, October 29-30, 2015
Ähnlich wie Michelle Redfield, Schneider Electric, Global Management Systems for Enterprise Compliance,Midwest Environmental Compliance Conference, Chicago, October 29-30, 2015
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Ähnlich wie Michelle Redfield, Schneider Electric, Global Management Systems for Enterprise Compliance,Midwest Environmental Compliance Conference, Chicago, October 29-30, 2015 (20)
Michelle Redfield, Schneider Electric, Global Management Systems for Enterprise Compliance,Midwest Environmental Compliance Conference, Chicago, October 29-30, 2015
1. 1
Schneider Electric Integrated Management
System (IMS)
Management Systems for Enterprise Compliance
Midwest Environmental Compliance Conference
29-30 October 2015 | Chicago, IL
2. 2Confidential Property of Schneider Electric
Agenda
> Introduction to Schneider Electric
> IMS project benefits
> Overview of our MS Landscape (Before & After)
> Project approach
> Lessons learned
3. 3Confidential Property of Schneider Electric
Schneider Electric, the global specialist in energy
management and automation…
Balanced Geographies – FY 2014 revenuesDiversified End Markets – FY 2014 revenues1
25%
North America
19%
Rest of World
28%
Western Europe
28%
Asia Pacific
€25 billion
FY 2014 revenues
~170,000
people in 100+
countries
~5%
of revenues devoted
to R&D
1 Estimated at the end of 2014
Utilities &
Infrastructure
Industrial
& Machines
Data Centers
& Networks
Non-residential &
Residential Buildings
27% 26%14%33%
4. 4
Note: no EPC selected – EPC commercial model will be clarified in a second stage –
Waiting clarification considered as Targeted Account but no change in existing commercial coverage
Some of Our Brands
5. 5
Oil & Gas
Note: no EPC selected – EPC commercial model will be clarified in a second stage –
Waiting clarification considered as Targeted Account but no change in existing commercial coverage
Mining, Minerals, Metals
Water & Wastewater Food & Beverage
Some of Our Customers
6. 6
Schneider Electric Integrated Management System
ISO14001 OHSAS 18001
ISO9001
ISO50001
IMS
The MS components include:
ISO 9001: Quality Management
Systems
+
ISO 14001: Environmental
Management Systems.
+
OHSAS 18001: Occupational Health
and Safety Management System.
+
ISO 50001: Energy Management
System
The scope includes
Global Supply Chain –
Manufacturing & Logistics
+
Business Units – R&D & Design
Centers
+
Operations – Sales, Service &
Customer Support.
7. 7Confidential Property of Schneider Electric
Main Project Drivers & Key Benefits
> Global efficiency, consistency & simplification
> Global platform to deploy global initiatives effectively
> Facilitate global best practices sharing
> Facilitate the integration of mergers & acquisitions
> Cost savings through reduced auditing (>30%)
> Reduced audit burden
9. 9Confidential Property of Schneider Electric
BU Operation GSC Region
Power Energy Building APACNAMEMEASIndustryITB* EMEASNAMAPAC
E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2
Environment
ISO14001
H&S OHSAS18001
QC
Quality
ISO9001
Entities
QC QC QC QC QC QC
EC
SC
QC
EC
SC
QC QC QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
SHE&Q Management System (Before)
Note: QC=Quality Certification (ISO 9001)
EC=Environment Certification (ISO 14001)
SC=Safety & Health Certification (ISO 18001)
AsiaPac
IMS
* Includes factories
10. 10Confidential Property of Schneider Electric
BUs Operations GSC Regions
Partner
E1 E2
Environment
ISO14001
H&S OHSAS18001
Quality
ISO9001
Entities
Integrated Management System (After)
Indust. Energy ITB G. Sol. NAM Global China China EAJP India SAM NAM EMEA-P EMEA-E CIS
E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2E1 E2 E1 E2E1 E2 E1 E2 E1 E2 E1 E2
Q Q Q QQ Q Q Q Q Q Q QQ QQ QQ Q Q Q Q QQ Q Q QQ QQ Q
E E E E E E E E E E E EE E E E
S S S S S S S S S S S S S S S S
IMS:
Under GSC Leadership
IMS w ISO 9001+14001+18001
Covering All entities
Audit: Sampling of entities in 3 yrs
Total Cost for 3 yrs: < 1/2 of normal
Note: Q=Quality Certification (ISO 9001)
E=Environment Certification (ISO 14001)
S=Safety & Health Certification (ISO 18001)
Q Q
Energy
ISO50001
12. 12Confidential Property of Schneider Electric
China
30
EAJP*
33
India*
32
AP Pilot (Phase I):
• By 2015/5: 85 entities
• By 2015/7: 95 Entities
NAM
36
SAM
24
EMEA
TBD
Phase II (initiated 2014/9)
Phase III (start 2015/9)
# of Total Entities may change as we may add/close entities later
CIS
TBD
*including:
- India Ops
- EA Ops (6)
IMS Progress & Plan
13. 13
Business Units
GSC
Operations / Zones
/ Countries
One Global IMS
Manufacturing Sites
Logistic Centers
Research & Develop Sites
Design Centers
* Note:
• No. of certificates are estimated with 9001, 14001 and 18001 together . 50001 maybe added later.
Customer Care Centers
Service Organizations
Solution Centers
Commercial Offices
400+ 1 GSC
200+ 2 BUs
100+ 3 Ops
Three Key Components No of Certificates*
GSC (First Step)
New Organization (2013)
Vision…One Global Schneider Electric IMS
All BUs (Second Step)
All Ops (Third Step)
14. 14
IMS Central Office
GSC Top Management Team: EVP of GSC
Management Representative of QMS: Senior Vice President, Global Customer Satisfaction & Quality
Management Representative of EMS: Vice President, Group Environment
Management Representative of SMS: Vice President, Global Safety
Project Owner: Vice President, Global Quality System & Competency
Process Owners: 1) Customer Satisfaction & Loyalty Development, 2) Customer Issue to Prevention, 3) Competency Management, 4)
Continuous Improvement, 5) Management System, 6) Safety, 7) Environment
Rep. of Global IMS
Rep. of IMS China
Rep. of IMS India
Rep. of IMS EAJP
Rep. of E&S China
Rep. of E&S India
Rep. of E&S EAJP
Rep. of Global E&S
Rep. of IMS NAM
Rep. of IMS SAM
Rep. of E&S NAM
Rep. of E&S SAM
15. 15
IMS Internal Agreement
The IMS Central Office and entities shall sign an internal
agreement before certification commencement. This
agreement shall signed by Entity Management, IMS Region
Representative, and IMS Global Team.
When to sign this agreement:
An entity joins the IMS
The start of another 3 year circle
Change of certification type
Agreements to be maintained in IMS Database
16. 16Confidential Property of Schneider Electric
Lessons Learned… so far!
> Communication (early and often) and Leadership is
key
>Wider engagement in pilot
> Integrate systems at the plant level early
> Standardize as much as possible
>Thorough advance planning of audit process
17. 17Confidential Property of Schneider Electric
Unexpected Benefits… so far!
> Quality team is leveraging best practices from E&S
> Energy team jumped on the bandwagon
> Standardization moving along rapidly
> More focus on compliance auditing