15. Theone-size-fits-all systems WEdeal with
every day are not going to work
with elders…
We want to reduce their cognitive load,
NOT ADD TO IT!
Image by Mel D
16. 6 million people over
the age of 65 haveNEVER
used the internet.
17. The bells and whistles that might
attract us are too oftencounterintuitive
Image by Wiiold