An “amygdala hijack” is a chemical response in humans to the unexpected and unknown which can translate into havoc when it plays out in organizations. This human response to fear is often what causes paralysis in organizations, translating into missed opportunities in mild cases, missed deadlines in some serious cases, and total collapse in the worst case scenarios.
This webcast explores the conundrum of plans gone wrong, and addresses a new way to approach, face and even attack risks to your organization.
To view the webcast: http://kepner-tregoe.com/knowledge-center/webcasts/fight-or-flight-face-the-fears-of-organizational-risk/
7. Fight or Flight? Face the Fears of
Organizational Risk
Presented by Rebecca George, Kepner-Tregoe
8. 01
Overview
✤ Defining risk !
✤ Blind spots to managing risk!
✤ How to proactively look at
risks before plans are put into
action!
✤ Identify and manage risks for
organizational health!
✤ Risk management maturity
9.
10. Risque (c.1621) to Risk (c.1655)
✤ Exposure to the possibility of loss, injury, or other
adverse or unwelcome circumstance; a chance or
situation involving such a possibility.!
✤ ISO31000: Risk = The effect of uncertainty on
objectives
18. Question
✤ If you had to categorize the number one risk that you fear in
your work, is it!
✤ Political!
✤ Financial!
✤ Security!
✤ Social!
✤ Other
19. “Courage is willingness to take the risk once you know the
odds. Optimistic overconfidence means you are taking the
risk because you don't know the odds. It's a big difference.”!
–Daniel Kahneman
21. Does our mindset matter?
Work is a problem to be
solved
Identify the problem
!
Analyze causes
!
Identify and evaluate solutions
!
Action plan
Work is an experience
to be embraced
Value the best of ‘what is’
!
Envision ‘what might be’
!
Dialogue ‘what should be’
!
Innovate ‘what will be’
22. Question
✤ How would you describe your organization’s mindset
when it comes to risk?!
✤ Proactive!
✤ Reactive!
✤ Risk Averse!
✤ Ambivalent
23.
24. 01
It’s about what
it is that you
want to succeed
Focus on the plan that you want to
protect, and then innovate about how to
ensure success…
25. 01
Ask yourself:
✤ What are the possible things
that could cause this to go off
track?!
✤ Don’t hold back, explore, stay
in the moment of wondering
what could be…
26. 01
Imagine the impact:What If
✤ How likely is it that this can
happen? (High, Medium, Low)!
✤ How serious would it be if it
did happen? (High, Medium,
Low)!
✤ Envision the problem!
✤ Use imagination !
✤ Use input from others
27. What can we do
to prevent the
likely causes
from happening?
28. 01
“To fail to plan is
to plan to fail.”
✤ Put contingent actions in place: In case the preventive action doesn’t
work, have a plan in place to mitigate the damage.!
✤ Define the triggers for when to activate the contingencies
30. “Because if you are prepared and you know what it takes, it
is not a risk. You just have to figure out how to get there.
There is always a way to get there.”!
–Mark Cuban
31. 01
Summary
✤ Define your risks !
✤ Be aware of individual, team and
organizational blind spots to engaging in
risk discussions!
✤ Use potential risk as an opportunity to
engage others and innovate for the
future!
✤ Anchor your creativity with process and
planning!
✤ Continue the discussion of what level of
risk maturity your organization would
like to attain
32. Thank you for your time!!
Rebecca George!
Kepner-Tregoe!
rgeorge@kepner-tregoe.com