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Research Based PR & Marketing
Planning and Action
-. Brata T. Hardjosubroto
-. Silih Agung Wasesa
Indonesian Scouts Movement (Pramuka)
Why Use Research?
Important part of policy making.


Drive discussion about needs and trends


benefits:


    Gives Broader picture


    Support Decision Making


    Give new ideas


    Helps to know more about public


    Gives relevant information
Research: A systematic attempt to
provide answer to questions


 Hypotheses are tested

   Statements about suppossed
   relationship between or
   among variables
Idea for research...
 What problem are we
 facing?

 Do we know enough of the
 problem?

 What more would we need
 to know?

 Who is influenced by the
 problem?
Situation Analysis- a starting
point
 SWOT (Strength,
 Weakness, Opportunity,
 Threat).

 PESTLE (Political,
 Economic, Social,
 Technological, Legal,
 Enviromental Factors).

 Research: FGD, Interviews,
 etc...
What Can Be Measured?


Measuring Scout’s
Relationship

Measuring Scout Feeling

Measuring Scout Attitude
Measuring Scout Relationship
                      - The Scout Relationship Quality Construct -



   Personal Commitment               Self-concept Connection                 Partner Quality

 • The scout can count on me        • The Scout and I have a lot       • I know the scouts
   to always be there                 in common                          appreciates me
 • I will stay with Scout           • The Scout is a part of me        • I know the scouts respects
   through good and bad             • The scout’s image and my           me
   times                              self-image are similar in a      • The scouts shows a
 • I feel loyal to Scout              lot of ways                        continuing interest on me




         Behavioral
                                           Love / Passion                    Partner Quality
     Inter-independence
 • I feel something is missing      • I have a powerful                • I know a lot of the Scout
   when I haven’t contact             attraction towards Scout         • I know a lot about the
   with scout in a while            • I feel the Scout and I were        community that makes the
 • The scout plays an                 ‘meant for each other’             scout
   important role in my life        • No other youth activity can      • I feel as though I really
 • Every time I joint the             quite take the place of the        understand the scout
   scout, I’m reminded of             scout
   how much I like Scout.


                                                                                                3
Note: This construct is ilustrative models that develop based on Fournier (1994)
Measuring Scout Feelings
                                    - Perceptual Emotion Chart -                                           - Illustrative -

                                                     Active



                            Bikers Gang
                                                                Racing Team



             Negative



                                                                       Hiking Club




Organization Feeling/Emotion:
• Emotions associated with the brand of organization can be of a ‘general’ nature, like gladness, joy, happiness, affection
  lovingness, and satisfaction. In addition, more specific feelings may be involved which coincide with interact of the
  organizations such as peace, security, togetherness, etc.
                                                                                                             4
• The brand of organizations represents these feelings and arouses associations as regards the usage situation, attendant
  rituals, the nature of the social relationship which can be expected and mood experienced with them.
Measuring Scout Attitude
                                                                                                        - Illustrative -
                      - Top 2 box of Brand Awareness & Attitude -

                                                                   This is the best
                                                                organization in Youth
                                                                    Organizations
                                             Good corporate governance               Innovative
                                                                                            Group



                                 85
Familiarity     75




                                                    Big Organization                       Credible
Favorability    60               70                                                      Organization



               2003             2005                                Leader in the youth
                                                                       organization




                      Pramuka          NGO               Out Bond         Material Art         Models




                                                                                                        5
Figure is a simplified and refined overview of evaluation based on
                     the original Macro Model of
   Evaluation presented in IPRA Review, Vol. 15, No. 2, 1992.
Research Questions
What is the Problem?

Setting Objectives

What kind of
information is needed?

What specific target
respondents should be
researched?
Setting Objectives

To create awareness of Scout program among
youth

To increase members participants in every Scout
program.

To emerge Scout’s image in youth mind.

To attract member from surrounding schools.
Specific respondents


Scout Members and their parents.
Non Scout Youth
Adult members
Specific respondents
 Parents; if we want to create parents as endorser to
influence their son/daughters to joint scout.

Journalist; if we want to know how media perceived the
scout’s activity.

 High School Students; if we want directly persuade them
to joint scout.

Government official, as local autonomy policy.
How to Conduct
   Research by Our Self?
Focus Group Discussion. Starting with FGD to
explore key attribution becoming a real questionare.
The FGD have to follow by the competence persons
who relate with respondent status.

Sampling Methods (Sampling definition, Sampling
methods).

 Data Collections (library search, Questioning
respondents)
How to Conduct
  Research by Our Self?


 Data Analytic and Interpretation (Short
findings into cohesive story line).
Draft Conclusion and implications
PR & Marketing plan
Pr & Marketing plan

Provides a coherrent
framework

Provides the
opportunity for
internal debate

Enables follow up,
monitoring and
evaluate
Pr & Marketing plan
Stimulate a pro-
active approach.

Helps to prioritize
the action to be
taken

Allow us to question
whether we are in
track

Legitimises the
budget allocation
planning document

Periode        Year 1      Year 2      Year 3

             Analyse the             Launch new
 Jan
              situation                process

 Feb                       Monitor


March


 etc...
Group Discussion
Group Discussion


•Analyse the situation?
• Do we need research?
•What is the hypothesis?
•What is the solutions?
•What is the action plan?




                             22
Group 2,3
 Group 1 & 5                        and 4
                                      The low turn out of
    How can the Asia Pacific
                                  response of an NSO to the
   Jamboree to be held in Mt
                                     APR Jamboree in Mt.
  Makiling, the Philippines, be
                                  Makiling is low. What could
 used as a momentum to help
                                      be done about it?
increase membership of BSP?
Thank You

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APR Workshop Maldives

  • 1. Research Based PR & Marketing Planning and Action -. Brata T. Hardjosubroto -. Silih Agung Wasesa Indonesian Scouts Movement (Pramuka)
  • 2. Why Use Research? Important part of policy making. Drive discussion about needs and trends benefits: Gives Broader picture Support Decision Making Give new ideas Helps to know more about public Gives relevant information
  • 3. Research: A systematic attempt to provide answer to questions Hypotheses are tested Statements about suppossed relationship between or among variables
  • 4. Idea for research... What problem are we facing? Do we know enough of the problem? What more would we need to know? Who is influenced by the problem?
  • 5. Situation Analysis- a starting point SWOT (Strength, Weakness, Opportunity, Threat). PESTLE (Political, Economic, Social, Technological, Legal, Enviromental Factors). Research: FGD, Interviews, etc...
  • 6. What Can Be Measured? Measuring Scout’s Relationship Measuring Scout Feeling Measuring Scout Attitude
  • 7. Measuring Scout Relationship - The Scout Relationship Quality Construct - Personal Commitment Self-concept Connection Partner Quality • The scout can count on me • The Scout and I have a lot • I know the scouts to always be there in common appreciates me • I will stay with Scout • The Scout is a part of me • I know the scouts respects through good and bad • The scout’s image and my me times self-image are similar in a • The scouts shows a • I feel loyal to Scout lot of ways continuing interest on me Behavioral Love / Passion Partner Quality Inter-independence • I feel something is missing • I have a powerful • I know a lot of the Scout when I haven’t contact attraction towards Scout • I know a lot about the with scout in a while • I feel the Scout and I were community that makes the • The scout plays an ‘meant for each other’ scout important role in my life • No other youth activity can • I feel as though I really • Every time I joint the quite take the place of the understand the scout scout, I’m reminded of scout how much I like Scout. 3 Note: This construct is ilustrative models that develop based on Fournier (1994)
  • 8. Measuring Scout Feelings - Perceptual Emotion Chart - - Illustrative - Active Bikers Gang Racing Team Negative Hiking Club Organization Feeling/Emotion: • Emotions associated with the brand of organization can be of a ‘general’ nature, like gladness, joy, happiness, affection lovingness, and satisfaction. In addition, more specific feelings may be involved which coincide with interact of the organizations such as peace, security, togetherness, etc. 4 • The brand of organizations represents these feelings and arouses associations as regards the usage situation, attendant rituals, the nature of the social relationship which can be expected and mood experienced with them.
  • 9. Measuring Scout Attitude - Illustrative - - Top 2 box of Brand Awareness & Attitude - This is the best organization in Youth Organizations Good corporate governance Innovative Group 85 Familiarity 75 Big Organization Credible Favorability 60 70 Organization 2003 2005 Leader in the youth organization Pramuka NGO Out Bond Material Art Models 5
  • 10. Figure is a simplified and refined overview of evaluation based on the original Macro Model of Evaluation presented in IPRA Review, Vol. 15, No. 2, 1992.
  • 11. Research Questions What is the Problem? Setting Objectives What kind of information is needed? What specific target respondents should be researched?
  • 12. Setting Objectives To create awareness of Scout program among youth To increase members participants in every Scout program. To emerge Scout’s image in youth mind. To attract member from surrounding schools.
  • 13. Specific respondents Scout Members and their parents. Non Scout Youth Adult members
  • 14. Specific respondents Parents; if we want to create parents as endorser to influence their son/daughters to joint scout. Journalist; if we want to know how media perceived the scout’s activity. High School Students; if we want directly persuade them to joint scout. Government official, as local autonomy policy.
  • 15. How to Conduct Research by Our Self? Focus Group Discussion. Starting with FGD to explore key attribution becoming a real questionare. The FGD have to follow by the competence persons who relate with respondent status. Sampling Methods (Sampling definition, Sampling methods). Data Collections (library search, Questioning respondents)
  • 16. How to Conduct Research by Our Self? Data Analytic and Interpretation (Short findings into cohesive story line). Draft Conclusion and implications
  • 18. Pr & Marketing plan Provides a coherrent framework Provides the opportunity for internal debate Enables follow up, monitoring and evaluate
  • 19. Pr & Marketing plan Stimulate a pro- active approach. Helps to prioritize the action to be taken Allow us to question whether we are in track Legitimises the budget allocation
  • 20. planning document Periode Year 1 Year 2 Year 3 Analyse the Launch new Jan situation process Feb Monitor March etc...
  • 22. Group Discussion •Analyse the situation? • Do we need research? •What is the hypothesis? •What is the solutions? •What is the action plan? 22
  • 23. Group 2,3 Group 1 & 5 and 4 The low turn out of How can the Asia Pacific response of an NSO to the Jamboree to be held in Mt APR Jamboree in Mt. Makiling, the Philippines, be Makiling is low. What could used as a momentum to help be done about it? increase membership of BSP?