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Social Media 101: Twitter, LinkedIn
             & More
           Betsy Gill, Assistant Director
          Kelli Conkey, Program Assistant
            University Career Services
Agenda
•   Welcome
•   Twitter
•   Hootsuite
•   LinkedIn
•   Pinterest
•   Q&A
Objectives
• Better understand the uses of social media
  platforms for personal and professional use
  – Learn how to effectively use Twitter
  – Gain more knowledge of the new and more
    advanced uses and features of LinkedIn
• Introduce new social media platforms
  – Pinterest
Twitter
What is Twitter?
• Twitter is a social networking and microblogging
  service
   – Connect and communicate w/users in short, 140-character
     messages
   – Build followers/following
   – Receive quick messages & updates from followers in live
     news feed
   – Share your messages w/your followers
• Service boasts 100+ million active users
Who uses Twitter?
• Twitter users include
  –   Experts
  –   News outlets
  –   Publications
  –   Brands & businesses
  –   Organizations
  –   Schools
  –   Celebrities
  –   You, your friends, family & co-workers
What else can I do with Twitter?

• Develop a Twitter presence to
  –   Connect w/friends, family, experts
  –   Tweet about what you know
  –   Retweet information
  –   Tweet articles
  –   Use #hashtags to make Tweets searchable
  –   Say less with more
Where do I start?
• Get started
  – Sign up & choose a username (aka your handle)
     • @NorthwesternUCS
  – Upload a profile photo & develop a bio in 160
    characters or less
     • UCS assists Northwestern students (undergraduate &
       graduate) & alumni with their career development needs
       & coordinates with employers seeking talent
     • Graduate Candidate @MedillIMC; Concentrations on
       Marketing Analysis, Interactive Marketing; More than 5-
       year Marketing Experience in China
  – Include a link to your website or blog
  – Choose to make your profile public or private
Who do I follow & who follows me?

• Build your following and followers
  – Use the search bar to find & follow
     • Friends, family, experts, publications & more
  – Use the ‘who to follow’ link for more
    suggestions
  – Leverage current followers’ follow lists as a
    guide
  – Expect certain users you follow to return the favor
     • Especially if you know a user personally
  – Create lists to organize your followers & news
    feeds
@northwesternucs is following…

• Click on “Following” or “Lists”
How do I Tweet?
• Start Tweeting
  – Compose messages (aka Tweets) in 140
    characters or less
     • Share news articles, thoughts, advice
  – Tweet photos, files or video
     • Twitpic, Tweetafile, TwitVid
  – Engage in conversation using the @ symbol
     • @NorthwesternUCS: We’d love to see more career
       tips!
  – Mention (@twitterhandle) companies or people of
    influence when tweeting about topics relevant to
    them
     • MLK Career Fair today @NorrisCenter!
         – Can also help build following
How do I Tweet?
• Start Tweeting
  – Add a keyword (aka #hashtag) to Tweets to make
    them searchable
     • MLK Fair today in @NorrisCenter! #Northwestern
  – Retweet other users’ Tweets to share
    w/followers
     • Use Retweet button
     • Copy and paste Tweet into your Tweet box w/RT
       preceding Tweet
        – RT @NorthwesternU: MLK Fair today in @NorrisCenter!
     • Use MT if Tweet has been modified
  – Shorten links w/bit.ly & track click-throughs
  – Use direct message to send a private message
     • Can only use DM if there is a mutual connection
Search for Tweets using #Hashtags

#tweetmyjobs
#career
#employment
#greenjobs
#hire
#hireme
#hiring
#hr
#job
#internshippostings
#jobsearch
#recruiting
#____jobs (fill in the blank with your city or state)
Twitter Reminders
• Stay professional & Tweet appropriately
  – Don’t Tweet anything that you wouldn’t want
    your colleagues, supervisors or NU students to
    see
• Don’t misrepresent yourself
• Consider using Twitter to become an expert
  in your field
Hootsuite
What is Hootsuite?
• Hootsuite is a communications dashboard
  that helps users manage multiple social
  media channels
  – Connect to Twitter, Facebook, LinkedIn,
    Wordpress and other social networks
Who uses Hootsuite?
• Hootsuite users include
  – Frequent posters to social media
     • Typically for brands, companies & organizations
What can I do with Hootsuite?
• Use Hootsuite to manage your social media
  channels
  –   Distribute messages across multiple platforms
  –   Schedule social media updates in advance
  –   View multiple social media feeds simultaneously
  –   Track results
       • Upgrade to pro account for complete features
LinkedIn
LinkedIn in Review
• LinkedIn is the largest professional
  networking site
  – Boasts 150 million+ members
• Used to connect professionals w/colleagues,
  friends, experts
  –   Exchange knowledge
  –   Find experts
  –   Explore opportunities
  –   Create & participate in professional groups
LinkedIn in Review
• Basic LinkedIn features
  – Sign up for basic v. premium account
     • Premium includes advanced search options, InMail
  – Complete profile
     • Summary, skills, work experience
  – Consider privacy settings
     • Can select “your connections only” or “you only”
       for maximum privacy
  – Join groups
     • Can be related to location, industry
         – Add articles
         – Start/contribute to discussion topics
         – Send messages to members
LinkedIn in Review
• Basic LinkedIn features
  – Build Connections
     • Search for friends, past co-workers, etc.
     • Used advanced search to find people outside of your
       network
     • Request introductions via 1st-degree connections to
       reach 2nd- or 3rd-degree connections
Advanced LinkedIn Features
• Advanced LinkedIn features
  –   Network Statistics
  –   Alumni Search
  –   Improve Your Profile
  –   Suggest a Profile Update
  –   LinkedIn Apps
  –   LinkedIn Answers
  –   Group Statistics
  –   Companies
       • Search
       • Follow
       • Careers Tab
Advanced Features: Network Statistics

• Profile  Profile Organizer  Network Statistics
   – Learn information about your network’s region and industry
     statistics
Advanced Features: Alumni Search

• Login  linkedin.com/alumni
   – Search for alumni from your school by year
       • Find their location, company & position
Advanced Features: Improve Your Profile

• Profile  Improve Your Profile Button
Advanced Features: Suggest a Profile Update

• Connections  Their Profile  Suggest a
  Profile Update Button
Advanced Features: LinkedIn Apps

• More  Get (More) Applications
Advanced Features: LinkedIn Apps

• Apps appear
  on your profile

• Share
  presentations,
  blog posts
Advanced Features: Participate in LinkedIn
                Answers
• Answer or
  ask
  questions
Advanced Features: Group Statistics

• Group  More  Group Statistics
Advanced Features: Search Companies

• Companies  Search Companies
Advanced Features: Follow Companies

• Click “Follow Company” to receive information from
  company in your “Recent Updates”
Advanced Features: Follow Companies

• Comment on and like company updates
Advanced Features:
Careers Tab - Companies
Advanced Features:
Careers Tab - Companies




                           Other
                          Ways to
                          Connect
Pinterest
What is Pinterest?
• Pinterest is a virtual pinboard that allows
  users to share and organize photos
   – Sign up using existing Twitter or Facebook
     account
• Boasts approx. 1.36 million users daily
Who uses Pinterest?
• Pinterest users include
  – Marketers
  – Schools
  – You, your friends, family, co-workers
• Audience skews female
What can I do with Pinterest?
• Create a Pinterest account to
  – Share and upload photos
  – Organize photos by subject
  – Search through & collect other users’ photos
How do I use Pinterest?
• Create an account via Twitter or Facebook
  – Provides opportunity to connect w/friends on
    Twitter or Facebook
     • Depends on which platform you use when signing up
  – Remember profile & pins are public
How do I use Pinterest?
• Curate visual content
  – Use search bar to find pins from other users
     • Follow those you find interesting
  – Repin, like or comment on pins
  – Upload photos from your computer
  – Download pinmarklet
     • Pin photos directly from the web to your boards
  – Organize pins onto boards
Pinterest Reminders
• Some concern re: pinning copyright content
  – Pinterest places copyright responsibility on users
     • Terms of use: users acknowledge and agree that they
       are solely responsible for the content that they pin
  – Most users pin and repin content that is not their
    own or that they do not have permission to pin
Pinterest Reminders
• Some concern re: pinning copyright content
  – Users encouraged to
     • Pin their own material
     • Pin from original sources
     • Comment on posted material
  – Pinterest now offers an option for website owners
    to disable pinning
Resources for Help with LinkedIn or Twitter

Resources for LinkedIn:
•http://www.linkedintelligence.com/smart-ways-to-use-linkedin/
•http://learn.linkedin.com/
Resources for Twitter:
•http://mashable.com/
•https://support.twitter.com/articles/166337-the-twitter-glossary
•http://www.interactiveinsightsgroup.com/blog1/how-to-create-a-unique-
twitter-background/
•https://support.twitter.com/groups/31-twitter-basics/topics/104-welcome-
to-twitter-support/articles/215585-twitter-101-how-should-i-get-started-
using-twitter
Resources for Pinterest:
•http://www.entrepreneur.com/article/222740
UCS on Social Media
             Web www.northwestern.edu/careers
        Facebook www.facebook.com/northwesternucs
           Twitter http://twitter.com/northwesternucs
LinkedIn http://www.linkedin.com/groupRegistration?gid=1926036
          Blog http://northwesternucs.wordpress.com
    You Tube http://www.youtube.com/user/northwesternucs
      Pinterest http://www.pinterest.com/northwesternucs
Questions?
• Is there anything we haven’t covered that
  you’d like to know more about?

                  Contact us:
 Kelli Conkey: kelli.conkey@northwestern.edu
   Betsy Gill: betsy-gill@northwestern.edu
  Connect w/Kelli on LinkedIn to view presentation
Social Media 101: Twitter, LinkedIn
             & More
           Betsy Gill, Assistant Director
          Kelli Conkey, Program Assistant
            University Career Services

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Social Media 101

  • 1. Social Media 101: Twitter, LinkedIn & More Betsy Gill, Assistant Director Kelli Conkey, Program Assistant University Career Services
  • 2. Agenda • Welcome • Twitter • Hootsuite • LinkedIn • Pinterest • Q&A
  • 3. Objectives • Better understand the uses of social media platforms for personal and professional use – Learn how to effectively use Twitter – Gain more knowledge of the new and more advanced uses and features of LinkedIn • Introduce new social media platforms – Pinterest
  • 5. What is Twitter? • Twitter is a social networking and microblogging service – Connect and communicate w/users in short, 140-character messages – Build followers/following – Receive quick messages & updates from followers in live news feed – Share your messages w/your followers • Service boasts 100+ million active users
  • 6. Who uses Twitter? • Twitter users include – Experts – News outlets – Publications – Brands & businesses – Organizations – Schools – Celebrities – You, your friends, family & co-workers
  • 7. What else can I do with Twitter? • Develop a Twitter presence to – Connect w/friends, family, experts – Tweet about what you know – Retweet information – Tweet articles – Use #hashtags to make Tweets searchable – Say less with more
  • 8. Where do I start? • Get started – Sign up & choose a username (aka your handle) • @NorthwesternUCS – Upload a profile photo & develop a bio in 160 characters or less • UCS assists Northwestern students (undergraduate & graduate) & alumni with their career development needs & coordinates with employers seeking talent • Graduate Candidate @MedillIMC; Concentrations on Marketing Analysis, Interactive Marketing; More than 5- year Marketing Experience in China – Include a link to your website or blog – Choose to make your profile public or private
  • 9. Who do I follow & who follows me? • Build your following and followers – Use the search bar to find & follow • Friends, family, experts, publications & more – Use the ‘who to follow’ link for more suggestions – Leverage current followers’ follow lists as a guide – Expect certain users you follow to return the favor • Especially if you know a user personally – Create lists to organize your followers & news feeds
  • 10. @northwesternucs is following… • Click on “Following” or “Lists”
  • 11. How do I Tweet? • Start Tweeting – Compose messages (aka Tweets) in 140 characters or less • Share news articles, thoughts, advice – Tweet photos, files or video • Twitpic, Tweetafile, TwitVid – Engage in conversation using the @ symbol • @NorthwesternUCS: We’d love to see more career tips! – Mention (@twitterhandle) companies or people of influence when tweeting about topics relevant to them • MLK Career Fair today @NorrisCenter! – Can also help build following
  • 12. How do I Tweet? • Start Tweeting – Add a keyword (aka #hashtag) to Tweets to make them searchable • MLK Fair today in @NorrisCenter! #Northwestern – Retweet other users’ Tweets to share w/followers • Use Retweet button • Copy and paste Tweet into your Tweet box w/RT preceding Tweet – RT @NorthwesternU: MLK Fair today in @NorrisCenter! • Use MT if Tweet has been modified – Shorten links w/bit.ly & track click-throughs – Use direct message to send a private message • Can only use DM if there is a mutual connection
  • 13. Search for Tweets using #Hashtags #tweetmyjobs #career #employment #greenjobs #hire #hireme #hiring #hr #job #internshippostings #jobsearch #recruiting #____jobs (fill in the blank with your city or state)
  • 14. Twitter Reminders • Stay professional & Tweet appropriately – Don’t Tweet anything that you wouldn’t want your colleagues, supervisors or NU students to see • Don’t misrepresent yourself • Consider using Twitter to become an expert in your field
  • 16. What is Hootsuite? • Hootsuite is a communications dashboard that helps users manage multiple social media channels – Connect to Twitter, Facebook, LinkedIn, Wordpress and other social networks
  • 17. Who uses Hootsuite? • Hootsuite users include – Frequent posters to social media • Typically for brands, companies & organizations
  • 18. What can I do with Hootsuite? • Use Hootsuite to manage your social media channels – Distribute messages across multiple platforms – Schedule social media updates in advance – View multiple social media feeds simultaneously – Track results • Upgrade to pro account for complete features
  • 20. LinkedIn in Review • LinkedIn is the largest professional networking site – Boasts 150 million+ members • Used to connect professionals w/colleagues, friends, experts – Exchange knowledge – Find experts – Explore opportunities – Create & participate in professional groups
  • 21. LinkedIn in Review • Basic LinkedIn features – Sign up for basic v. premium account • Premium includes advanced search options, InMail – Complete profile • Summary, skills, work experience – Consider privacy settings • Can select “your connections only” or “you only” for maximum privacy – Join groups • Can be related to location, industry – Add articles – Start/contribute to discussion topics – Send messages to members
  • 22. LinkedIn in Review • Basic LinkedIn features – Build Connections • Search for friends, past co-workers, etc. • Used advanced search to find people outside of your network • Request introductions via 1st-degree connections to reach 2nd- or 3rd-degree connections
  • 23. Advanced LinkedIn Features • Advanced LinkedIn features – Network Statistics – Alumni Search – Improve Your Profile – Suggest a Profile Update – LinkedIn Apps – LinkedIn Answers – Group Statistics – Companies • Search • Follow • Careers Tab
  • 24. Advanced Features: Network Statistics • Profile  Profile Organizer  Network Statistics – Learn information about your network’s region and industry statistics
  • 25. Advanced Features: Alumni Search • Login  linkedin.com/alumni – Search for alumni from your school by year • Find their location, company & position
  • 26. Advanced Features: Improve Your Profile • Profile  Improve Your Profile Button
  • 27. Advanced Features: Suggest a Profile Update • Connections  Their Profile  Suggest a Profile Update Button
  • 28. Advanced Features: LinkedIn Apps • More  Get (More) Applications
  • 29. Advanced Features: LinkedIn Apps • Apps appear on your profile • Share presentations, blog posts
  • 30. Advanced Features: Participate in LinkedIn Answers • Answer or ask questions
  • 31. Advanced Features: Group Statistics • Group  More  Group Statistics
  • 32. Advanced Features: Search Companies • Companies  Search Companies
  • 33. Advanced Features: Follow Companies • Click “Follow Company” to receive information from company in your “Recent Updates”
  • 34. Advanced Features: Follow Companies • Comment on and like company updates
  • 36. Advanced Features: Careers Tab - Companies Other Ways to Connect
  • 38. What is Pinterest? • Pinterest is a virtual pinboard that allows users to share and organize photos – Sign up using existing Twitter or Facebook account • Boasts approx. 1.36 million users daily
  • 39. Who uses Pinterest? • Pinterest users include – Marketers – Schools – You, your friends, family, co-workers • Audience skews female
  • 40. What can I do with Pinterest? • Create a Pinterest account to – Share and upload photos – Organize photos by subject – Search through & collect other users’ photos
  • 41. How do I use Pinterest? • Create an account via Twitter or Facebook – Provides opportunity to connect w/friends on Twitter or Facebook • Depends on which platform you use when signing up – Remember profile & pins are public
  • 42. How do I use Pinterest? • Curate visual content – Use search bar to find pins from other users • Follow those you find interesting – Repin, like or comment on pins – Upload photos from your computer – Download pinmarklet • Pin photos directly from the web to your boards – Organize pins onto boards
  • 43. Pinterest Reminders • Some concern re: pinning copyright content – Pinterest places copyright responsibility on users • Terms of use: users acknowledge and agree that they are solely responsible for the content that they pin – Most users pin and repin content that is not their own or that they do not have permission to pin
  • 44. Pinterest Reminders • Some concern re: pinning copyright content – Users encouraged to • Pin their own material • Pin from original sources • Comment on posted material – Pinterest now offers an option for website owners to disable pinning
  • 45. Resources for Help with LinkedIn or Twitter Resources for LinkedIn: •http://www.linkedintelligence.com/smart-ways-to-use-linkedin/ •http://learn.linkedin.com/ Resources for Twitter: •http://mashable.com/ •https://support.twitter.com/articles/166337-the-twitter-glossary •http://www.interactiveinsightsgroup.com/blog1/how-to-create-a-unique- twitter-background/ •https://support.twitter.com/groups/31-twitter-basics/topics/104-welcome- to-twitter-support/articles/215585-twitter-101-how-should-i-get-started- using-twitter Resources for Pinterest: •http://www.entrepreneur.com/article/222740
  • 46. UCS on Social Media Web www.northwestern.edu/careers Facebook www.facebook.com/northwesternucs Twitter http://twitter.com/northwesternucs LinkedIn http://www.linkedin.com/groupRegistration?gid=1926036 Blog http://northwesternucs.wordpress.com You Tube http://www.youtube.com/user/northwesternucs Pinterest http://www.pinterest.com/northwesternucs
  • 47. Questions? • Is there anything we haven’t covered that you’d like to know more about? Contact us: Kelli Conkey: kelli.conkey@northwestern.edu Betsy Gill: betsy-gill@northwestern.edu Connect w/Kelli on LinkedIn to view presentation
  • 48. Social Media 101: Twitter, LinkedIn & More Betsy Gill, Assistant Director Kelli Conkey, Program Assistant University Career Services