InstantHelp enables users to remotely access computers and servers. This without installing software and can even be done when computers are powered down! Service models for resellers and retail are available (our support staff online 24/7), or through reseller/distribution as a tool for IT support companies or helpdesks.

1. “Simply get I.T. There” www.team747.com Team747, LLC Confidential

2. Agenda Company Overview Market Opportunity InstantHelp OnDemand Next Steps www.team747.com Team747, LLC Confidential

3. Company Overview HQ in Calif. & offices in, Italy, UK, and the Netherlands Founded in early 2007 Privately Funded First Product released in August 2007 Currently on third release Tested and stable service platform www.team747.com Team747, LLC Confidential

4. Market Overview European Market 23million Small to Medium Size businesses (SME) (0-250 staff) employing some 73 million people. >90% of companies do not have Full-Time IT staff SMEs have the highest growth rates in IT spending 98% of Small Offices are “Connected” Key Trends Complexity of Hardware / Software Small/Remote Office as complex as Enterprise Percentage of mobile workforce growing “IT Hell at SME” In other words: more and more smaller companies need efficient and affordable IT assistance! www.team747.com Team747, LLC Confidential

5. Market Overview Pain Points Traditional on-site/in-store not sufficient Increased complexity make traditional HW/SW support/installation frustrating and inadequate to customers ……“IT Hell at SOHO” Gaps Phone/Chat Support – long time-to-resolution On-Site/In-Store Support – costly and not immediately available Customer experience varies by location www.team747.com Team747, LLC Confidential

6. Enterprise Class Remote Tech Support for Home Office and Small to Medium Business www.team747.com Team747, LLC Confidential

7. InstantHelp Value Proposition Customer Value Prop Bridges the gap between phone/chat and on-site support Single point of contact for all technical related issues available 24x7 – just a click away Business Value Prop Drive new & recurring revenue with remote services Note: InstantHelp OnDemand is currently only available in the UK; InstantHelp Pro is available throughout Europe www.team747.com Team747, LLC Confidential

8. Business Model Retailer sells branded client IH USB – individually or bundled with PC/Laptop Revenue model with USB/Service is flexible – hourly, monthly, or annual subscription InstantHelptechnicians provide backend technical support with dedicated 800 number available 24x7 Simple package – includes PcTuneup, Network setup, software installation etc. (see next slide) Revenue share on renewals www.team747.com Team747, LLC Confidential

10. Provides complete outsourced remote services solution for retailer to bundle with systems – recurring revenue share model

11. Establishes strong customer ties with retailer and on-going revenue streamwww.team747.com Team747, LLC Confidential Setup & Installation Services Tune-Up & Optimization Security & Virus Protection Technical Support Services

12. EasyTech – one Simple SKU www.team747.com Team747, LLC Confidential General Support Onboarding Client Introduction 24x7 Phone, Chat, Remote support On-Site Support as needed (or in-store) Technical Support PC Hardware Operating System Microsoft Office Applications (Word, Excel, PPT, etc) Software installation/removal On-going PC performance tune-ups Spyware/Virus Removal Peripheral Devices (printer, router, storage, etc.) Add’l fee

14. Fast – Toll Free Phone, Click to Chat, Click to CONNECT

16. Flexible Service Plan

17. Hourly-Rechargeable

18. Monthly Plan

19. Annual Plan

21. USB SN

22. Type of Plan sold

23. Hourly

24. Monthly Plan

25. Annual Plan

27. Customer enters name, email, and phone number

28. IH send activation link to customers email

29. Enters activation ID and passcode one final time

30. InstantHelp portal is available and technicians ready to serve client 24x7 with a simple click

31. Customer clicks link

33. Click IH Icon

34. Tech provides 5 digit code

35. Customer enters 5 digit session code

36. Clicks CONNECT

37. Tech resolves any issue remotely for customer

38. Available 24x7x365

39. Call Toll Free Number

41. Sends customer notification when account is down to 15 min remaining

42. Recharge account with hourly increments online

43. Customer charged annual fee

44. Account billed by T747 or Retailer

46. Next Steps Discuss Business Terms for Pilot Design process for Pilot Establish timeline for Pilot Open Discussion www.team747.com Team747, LLC Confidential

47. The Simple, Fast, Secure way to access your PC anywhere, anytime www.team747.com Team747, LLC Confidential

48. Customer Value Prop Work remotely just as if you were there – save time and fuel Access to all your files remotely on your desktop Ability to electronically transfer files between systems with no software to install or configure Business Value Prop Drive new & recurring revenue for retailer Sell two USB (2GB) w/PcBridge SW preloaded Annual subscription (unlimited connections and support by Team747) Substantial Gross Margin to retailer www.team747.com Team747, LLC Confidential PcBridge Value Proposition

49. 1. Simple – Insert USB www.team747.com Team747, LLC Confidential

50. 2. Fast – Enter PWD & Click On www.team747.com Team747, LLC Confidential Enter Pswd & click On

51. Insert Host USB in any internet connected computer Enter Pswd and Click On Access to all your files and applications on remote computer Great for securely transferring files electronically between multiple systems More secure than carrying around files on portable drives 3. Secure Access Anytime www.team747.com Team747, LLC Confidential

52. Simply get I.T. there InstantHelp solutions are available from Tradea BV in the Netherlands, covering: UK, Ireland, Germany Benelux and Scandinavian countries. Zuideinde 27 1483BZ De Rijp (NL) NL : +31 (0)20 893 2922 UK : +44 (0)7967 561 833 instanthelp@tradea.eu.com www.team747.com Team747, LLC Confidential