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The Art of Conversation:  All of us are smarter than any of us Keith De La Rue http://www.flickr.com/photos/dragunsk/
Using communication ,[object Object],[object Object],[object Object],http://www.flickr.com/photos/antonymayfield/
Getting there ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Table 7
Talking to others improves individual mental function http://www.flickr.com/photos/zoetnet/ Friends with cognitive benefits - Ybarra et al, 2010
Brief,  friendly  conversations improve executive function -  working memory, focus http://www.flickr.com/photos/chipgriffin/
Put yourself in other shoes http://www.flickr.com/photos/zoonabar/
Activity 1 – Introductions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Johari Window © Alan Chapman 2003 http://www.businessballs.com/johariwindowmodeldiagram.pdf
[object Object],From David Gurteen - http://www.gurteen.com/gurteen/gurteen.nsf/id/theodore-zeldin
[object Object],http://www.flickr.com/photos/88691054@N00/
In conversation we… ,[object Object],[object Object],[object Object],[object Object]
We must be open… http://www.flickr.com/photos/timpatterson/ “ We risk impoverishing ourselves if we ignore the personal” - Gurteen
http://www.flickr.com/photos/atomicjeep/ Conversation is intrinsically creative
[object Object],[object Object],[object Object],http://www.flickr.com/photos/aturkus/
Activity 2 – Changes ,[object Object],[object Object],[object Object]
Change ,[object Object],[object Object],[object Object],http://www.flickr.com/photos/sookie/
The Courage Beer Conversations Survey
Evidence for a Collective Intelligence Factor in the Performance of Human Groups - Woolley et al, 2010
Ability to perform group tasks ,[object Object],[object Object],[object Object],http://www.flickr.com/photos/gregloby/
Collective intelligence ,[object Object],http://www.flickr.com/photos/36238874@N02/ Equal turns No domination
Women and conversation ,[object Object],http://www.flickr.com/photos/cmi_managers/
Leadership challenge: facilitation, not control ,[object Object],http://www.flickr.com/photos/http2007/
Activity 3 – Discussion ,[object Object],[object Object],[object Object]
Positive language ,[object Object],[object Object],[object Object],[object Object],[object Object],http://www.flickr.com/photos/8431398@N04/
Where Good Ideas Come From
Innovation – the Eureka moment? ,[object Object],[object Object],[object Object],[object Object],http://www.flickr.com/photos/karrienodalo/
http://www.flickr.com/photos/gastev/ …  Don’t isolate the genius in the laboratory! The adjacent possible The multiple
The Enlightenment – C17 http://socialmelb.com/
Wisdom of crowds – cognitive problems ,[object Object],[object Object],[object Object],http://www.flickr.com/photos/24888116@N06/ From: James Surowiecki
We Think
Get people together in conversation http://www.flickr.com/photos/MrTopf/ Community
Conversations for knowledge sharing and innovation – the café concept http://www.flickr.com/photos/stephanridgway/ See: http://delarue.net/blog/2011/06/a-tale-of-two-cafes/
Conversational tools http://www.flickr.com/photos/44709316@N03/
Microblogging https://www.yammer.com/cpx/
Networking, awareness, chat http://www.facebook.com/#!/groups/323447999676/ Any conversation helps!
Conversations help us… http://ozcollab.com/ …  find the missing pieces
Facing complexity in organisations Engaging people http://www.flickr.com/photos/odreiuqzide/
Exercise 4 – Knowledge Café ,[object Object],[object Object],[object Object],[object Object],[object Object]
Five rules for more innovative conversations http://www.flickr.com/photos/bytemarks/
[object Object],http://www.flickr.com/photos/lionheartphotography/
[object Object],http://www.flickr.com/photos/ryanready/
[object Object]
[object Object]
[object Object],http://www.flickr.com/photos/untitlism/
[object Object],@kdelarue 0418 51 7676 [email_address] http://acknowledgeconsulting.com/

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Art of Conversation - Workshop

Editor's Notes

  1. Talk about conversation The importance of conversation How it can actually make us smarter
  2. Further research has been done by psychologist Oscar Ybarra This shows that certain types of conversations actually improve individual mental function. This is simply talking to other people - The way you do when you're making friends
  3. Only needs to be brief – 10 minutes Friendly conversations Looked at one aspect of mental function - executive function - Working memory Self-monitoring Focus Competitive conversations have no effect
  4. The aspects of these conversations that helped were – Trying to understand the other person, Putting yourself in their shoes
  5. Zeldin English historian & author W don’t just exchange facts, we transform them reshape them draw different implications from them, and engage in new trains of thought
  6. Conversations where we prepared to change The way we talk shapes what we do If we talk differently, life and work can be more interesting Conversations are intrinsically creative
  7. Groups can have a consistent ability to perform tasks Independent of the individual intelligence of group members The whole is greater than the sum of its parts Based from how the team works together
  8. Collective intelligence was found to correlate with Social sensitivity of group members Absence of domination by a single member Equal distribution of conversational turn-taking
  9. Teams with more women had higher collective intelligence Demonstrated greater social sensitivity Not a designed part of the study Socially sensitive people better - regardless of gender Some may not find this surprising
  10. Talked here before about “The Idea Monopoly” The group intelligence here does not sit well with individualists or within hierarchies Requires facilitation, not control
  11. Conversation is important to innovation The sole brilliant inventor and the “eureka” moment are rare Johnson writes that good ideas happen - by sharing and recombining unrelated ideas Needs conversations by groups of people Connectedness makes us more creative
  12. Johnson talks about the ‘adjacent possible’ Some discoveries depend upon others The printing press first needed invention of paper ink movable type Don’t isolate the sole genius in a laboratory
  13. Expand the range of your possible next moves by conversation Communities of Practice
  14. Many conversational knowledge sharing tools The Gurteen Knowledge Café open, creative idea sharing World Café
  15. Other conversational tools: Peer Spirit Circle Open Space Technology The Art of Hosting - combines a number of these for different outcomes
  16. The conversation may not only be face to face; it may be virtual Microblogging tools like Yammer let us carry on the conversation What are you working on?
  17. Other tools like Facebook can add to the conversation Here we can tell when people are around to chat at any time – ambient awareness With social media, we can expand our networks
  18. So where does this all take us? Conversation can create new knowledge It helps us work together better It helps us to innovate It even makes us smarter individually
  19. It is also through conversation that we can address the complexity we find in today’s organisations It’s how we engage people in organisations Conversation and story help us to understand emergence
  20. Conversational test
  21. Conversational test
  22. Conversational test
  23. Conversational test
  24. Conversational test